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  • Electronic Document Management Systems Explained
    Individual electronic documents are assigned metadata to assist in their correct filing and tracking Metadata typically includes the date of storage and the identity of the user storing it In addition to these basic details EDM systems attach additional data compiled through either user input or an automatic extraction from the document content to allow users to locate documents quickly using keyword searches Documents must be indexed correctly to ensure that retrieval is possible Integration In order to make best use of documents EDM systems often standardise access to other applications enabling data to be easily transferred between the EDMS and applications such as word processors and e mail Standards such as the Open Document Management API ODMA allow this sort of easy transfer and avoid the difficulties that arise from non conforming file formats Workflow EDM systems enable the automatic routing of documents to the user responsible for working on them Enterprises rely on documents to be processed efficiently through a step by step process Unfortunately when documents are manually pushed through this process there is the risk that they can be lost or overlooked Workflow applications ensure that documents are forwarded to the appropriate user automatically at specified times alerting the user of the necessity to process them This system ensures the smooth flow of documents through the enterprise Version Control An integral part of the EDMS software is the ability to track and manage multiple versions of the same information In order to correctly manage the ongoing development of digital data it is necessary to create and correctly store multiple versions of data as it progresses through the system EDM systems manage version control in one of two ways Concurrent access If the same document is being worked on by two users at the same time it

    Original URL path: http://www.bestpricecomputers.co.uk/glossary/electronic-document-management.htm (2016-02-08)
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  • Embedded Systems Explained and Defined
    a concerted drive to reduce the size and complexity of computerised systems in electronic devices Embedded systems are based on the concept of the microcontroller a single integrated circuit that contains all the technology required to run an application Microcontrollers make integrated systems possible by combining several features together into what is effectively a complete computer on a chip including Central Processing Unit Input Output interfaces such as serial ports Peripherals such as timers ROM EEPROM or Flash memory for program storage RAM for data storage Clock generator By integrating all of these features into a single chip it is possible to greatly reduce the number of chips and wiring necessary to control an electronic device dramatically reducing its complexity size and cost Uses of Embedded Systems There are endless uses for embedded systems in consumer products with new methods of exploiting them presented every year at such industry events as the MEDC and the Embedded Systems Conference The most obvious beneficiaries are those enterprises concerned with the manufacture and sale of electrical devices as the inclusion of microcontrollers to replace general purpose microprocessors can drive down unit manufacturing costs and end user prices dramatically resulting in increased sales and an improved profit margin The use of embedded systems in electrical products can also solve many problems of complexity and product size For example a modern automobile may contain dozens of embedded systems to control a wide range of processes within the car ranging from brake balance control to air conditioning to the ignition system Without embedded systems it would be impossible to computerise all of these features without the inclusion of a mass of complicated fault prone electronics The only realistic alternative to using embedded systems in a modern automobile would be to install a fully functional PC within

    Original URL path: http://www.bestpricecomputers.co.uk/glossary/embedded-systems.htm (2016-02-08)
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  • What is Enterprise Application Integration?
    there was no expectation that applications should be able to talk to each other Until the advent of networks computer applications were designed to perform a specific purpose and were often written in a range of different programming languages and used different data structures than each other with no thought to integration Today however we expect all of our IT applications to speak the same language Many vital business processes rely on access to data stored in a wide range of systems so it is essential that they should be able to seamlessly share data in order to streamline workflow Ideally enterprises would choose to start afresh implementing an entirely new IT infrastructure designed with integration in mind Unfortunately most enterprises find this option prohibitively expensive and disruptive to the business so they have no choice but to remain reliant on the old out of date legacy systems The efficiency problems this can cause should not be underestimated An enterprise running 10 separate applications requires 45 point to point connections in order to achieve integration A larger enterprise running 50 applications would require 1 225 connections which would become a clear hindrance to efficiency The challenge therefore is to find a technical solution to the problems that arise from application incompatibility Applications of EAI Software There are many types of EAI software on the market such as Sun Microsystems SeeBeyond each approaching the problem of integration from a different angle and presenting a different solution However there are four overarching purposes for which EAI software can be used to improve efficiency Data Integration EAI software often comes with built in application programming interfaces APIs by which it can effectively communicate with otherwise incompatible legacy systems eliminating the need for multiple point to point connections between applications Data integration software works

    Original URL path: http://www.bestpricecomputers.co.uk/glossary/enterprise-application-integration.htm (2016-02-08)
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  • Enterprise Feedback Management Explained
    danger arising from the ad hoc approach is that customers may be asked for the same information multiple times by different departments within the same company This can lead customers to feel that they are being badgered by the requests for information and therefore make them less likely to cooperate with surveys In recent years a number of Enterprise Feedback Management software applications have emerged to help address some of the issues outlined above Although some make use of innovative means of collecting customer feedback such as interactive facilities on a website not all do Many still rely on tried and tested methods such as market research questionnaires presented in person or over the phone For them the key technology element comes through collating analysing and making available the data that is acquired through traditional research methods rather than replacing them altogether Many Enterprise Feedback Management implementations though do attempt to diversify the sources through which feedback can be collected Among these innovative approaches are Forums forums in which the company s products or services are discussed either specifically or as part of a broader range of products are monitored and the discussion analysed and broken down into tangible metrics Posts in forums can either be read by human beings with salient themes and recurring issues identified and recorded by hand or lexical analysis software can be used to try and extract useful information from the mass of text automatically Website Another innovative means of collecting customer feedback is through the company website Customers can be presented with opportunities to make their feelings known either at the time of purchase or in subsequent visits to the website to request service or information for example Feedback may be entered either as freeform text or by selecting from a number of choices on a form Some Enterprise Feedback Management software can alert customer service representatives when these web based customer surveys indicate high levels of unhappiness in an important customer Account managers can then be pro active in their approach to dealing with the problem perhaps offering unusually favourable arrangements to the customer to prevent the loss of the account Of course many companies wish to receive feedback not only from their customers but from their employees An online feedback system can be a great way to monitor staff morale and to enrich upper management thinking by opening it up to a flow of creative suggestions from below Mobile Phone Some Enterprise Feedback Management applications even allow staff to request customer feedback via text messages to their mobile phone which then permit the customers to participate in a vote on some topic As well as harvesting data from planned surveys good Enterprise Feedback Management software will provide some means of filing and cataloguing spontaneous customer communications with the company For example if the customer sends an email or fills out a web contact form to communicate with the technical support department to file a complaint or to issue a service request the

    Original URL path: http://www.bestpricecomputers.co.uk/glossary/enterprise-feedback-management.htm (2016-02-08)
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  • What is Enterprise Information Security Architecture?
    enterprise taking into consideration the importance of the free flow of information within an enterprise and with partners customers and suppliers Aspects of EISA The goal of the Information Security Architecture developed by Gartner is to align security strategies between three functional areas of an organization Business Architecture Above all else the security architecture must be aligned with the goals and objectives of the enterprise Without proper alignment there will be an inevitable disconnect between business strategy and security To enable this alignment it is vital to accurately outline the business architecture in place to achieve the objectives of the organization by asking several questions What does the enterprise do Who does it What information do they use to achieve their goals Where do they do it By answering these questions it becomes possible for the security architecture framers to develop a comprehensive map of the strategies of the enterprise along with a range of organizational charts and business process maps Information Architecture Using these plans security architecture framers can understand the optimal flow of information within the enterprise What applications are used to achieve the objectives of the business What data do these applications require in order to achieve those objectives and what integration methods are in place to enable the sharing of that information Only by understanding these technologies and processes can it be possible for the framers to develop a strategy for ensuring the security of this data while allowing vital business processes to progress unimpeded Technology Architecture Finally it is necessary to study the technology architecture in place to support these applications and processes The technology architecture of most enterprises is highly complex involving a range of different technologies running on different platforms each relying on a range of heterogeneous legacy systems Ensuring the security of

    Original URL path: http://www.bestpricecomputers.co.uk/glossary/enterprise-information-security-architecture.htm (2016-02-08)
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  • What is Enterprise Resource Planning Software?
    on the key business functions of manufacturing supply chain management CRM financial management and Project Management A well implemented ERP solution will improve the efficiency of the enterprise reduce money tied up in stock work in progress and run a Just in Time inventory system By its nature the software needs to integrate with various other tools an enterprise uses from Customer Relationship Management software to the HRM software to marketing and accounting programs In particular it tends to be closely tied into stock control systems and supply chain management logistics systems The process usually starts with a consultant studying the company s business processes and making recommendations as to relevant features integration required in the ERP application The business then either has the ERP software written from scratch or to save reinventing the wheel uses large modules of standard ERP software with many custom modifications Some of the advantages to a good implementation of ERP software include lower stock costs from ordering more appropriately carrying less stock and JIT production lower other costs transportation production etc and savings from using less land plant machinery and staff to maintain the same level of operation IS ERP software suitable for a

    Original URL path: http://www.bestpricecomputers.co.uk/glossary/enterprise-resource-planning.htm (2016-02-08)
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  • Enterprise Service Bus Explained
    of communications middleware were limited to either messages services or software objects The Enterprise Service Bus is the first serious attempt to go beyond that and integrate all three The concept of the Enterprise Service Bus is closely associated with that of a Services Oriented Architecture With a Services Oriented Architecture the functionality of any participating applications within the enterprise is wrapped and made available as a service which can be called on by other applications The Enterprise Service Bus is the medium through which the calls are made Usually an application s functionality can be invoked through passing an XML Extensible Markup Language message in an agreed format The results of the operation will also be returned via an XML message Open rather than proprietary standards such as SOAP and WDSL form the basis for the vast majority of Enterprise Service Bus software out there Using these the Enterprise Service Bus is able to abstract the functionality or data of each member of the enterprise s software ecosystem and make it available to all of the other members Advocates for the Enterprise Service Bus Services Oriented Architecture approach argue that it promotes loose coupling between an enterprise s applications making the IT infrastructure more flexible and more readily adaptable to change Over the course of time they say this flexibility promotes significant cost savings because new IT developments cost significantly less than they would do otherwise In many ways then the adoption of an Enterprise Service Bus and a Services Oriented architecture could be said to provide the same kind of benefits at the enterprise level that object oriented programming offered at the application level for developers Naturally an Enterprise Service Bus must be equipped to deal with many applications of different types It is common for the Enterprise Service Bus software and its associated applications to be able to run on more than one operating system Versions of Windows and variants of Unix are of course the options most commonly available Because of its platform independent nature the Java programming language is a popular choice for developers of Enterprise Service Bus applications A typical Enterprise Service Bus will also ship with drivers for a great variety of databases The advantage of an Enterprise Service Bus is that using it allows a company s existing proven software applications to become part of an evolving software landscape while remaining substantially unchanged The alternative to the Enterprise Service Bus SOA model where a viable alternative exists involves one application directly referencing another at the code level This promotes strict and fragile interdependencies between them meaning that any future updates to the applications will be costly in development efforts and prone to subtle problems An Enterprise Service Bus allows the work of each application to be abstracted from the nitty gritty of the infrastructure confident that routing and transactional integrity issues will be dealt with elsewhere In addition to providing a communications framework through which one node of the corporate IT structure

    Original URL path: http://www.bestpricecomputers.co.uk/glossary/enterprise-service-bus.htm (2016-02-08)
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  • What is an Enterprise Storage Solution?
    network SAN and network attached storage NAS DAS is the basic building block on which SAN and NAS can be deployed Thus DAS which constitutes block level storage dictates the performance of SAN and NAS and ultimately the entire enterprise storage environment The host computer s storage interface is connected to DAS A data network is required so that computers other than the host computer can access DAS The storage devices that are used to develop a DAS storage subsystem include SCSI PATA SATA SAS FC Flash and RAM SANs offer greater functionality than DAS as they allow more than one host to connect to a single storage device at the block level This enables server computers to systematically control the storage volume in a storage device However multiple clients cannot share a single volume SAN offers a host of compatibility advantages with respect to applications SAN technologies include iSCSI FC and AoE NAS is essentially a file server that resides on top of SAN or DAS NAS ensures Microsoft compatibility by using server message block SMB and network file system NFS for UNIX compatibility Unlike SAN or DAS NAS allows multiple clients to share a single volume The drawback of NAS is that it does not offer compatibility with as many applications as SAN or DAS this is because most applications run with a block level storage device Selecting the right storage alternative Apart from the obvious need of storing data an enterprise data storage solution has to fit the bill for many other requirements These include protection against network security threats backup plans disaster recovery setup and also compliance with legislations on the process of storing managing and archiving data Data integrity and privacy are of special importance to the healthcare and finance industry When selecting an enterprise storage solution you should focus on your organization s long term business goals and particular requirements Factors you need to take into consideration include The amount and type of data Performance as measured by I O and throughput requirements Availability of reliable data for mission critical applications Scalability Budget Backup and Recovery Enterprise storage usually consists of a mixed storage environment that includes DAS NAS and SAN In an enterprise with a small number of servers DAS serves the purpose for localized file sharing It also serves as the platform on which SAN and NAS are located in this situation management and administration complexities are reduced because DAS can be managed through the network operating system of the attached server A DAS calls for low initial investment Additional storage capacity can be added as per requirement The complexities of a networked storage are avoided DAS also serves as a stop gap arrangement for enterprises that wish to migrate to a NAS environment at a later date After the transition to a networked storage legacy DAS can still be used to store non critical data NAS which comprises both hard disks and management software is used where a server based infrastructure

    Original URL path: http://www.bestpricecomputers.co.uk/glossary/enterprise-storage.htm (2016-02-08)
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