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  • Case Studies | Blue Solutions
    Home Company Case Studies Tegen IT Solutions Phenomenal customer service faultless account management Tags Cloud Trend Micro Office 365 MSP Why Tegen chose Blue Solutions to help them grow their IT services business Read more Jul 01 2015 Download Case Study Our vendors Key Vendors AppRiver Bitdefender CensorNet DataFortress LabTech Software Malwarebytes Microsoft StorageCraft Trend Micro See all Vendors About Us Blue Solutions was founded in 2000 with a clear

    Original URL path: https://www.bluesolutions.co.uk/company/case-studies/tags/Cloud (2016-02-11)
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  • Case Studies | Blue Solutions
    365 MSP Why Tegen chose Blue Solutions to help them grow their IT services business Read more Jul 01 2015 Download Case Study Jason Gough Computing Services Strong account management and product knowledge Tags Microsoft Office 365 MSP Why did Jason Gough Computing Services choose Blue Solutions to expand their cloud services Read more Jul 01 2015 Download Case Study Our vendors Key Vendors AppRiver Bitdefender CensorNet DataFortress LabTech Software

    Original URL path: https://www.bluesolutions.co.uk/company/case-studies/tags/Office+365 (2016-02-11)
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  • Vyper Networks Limited - Excellent product knowledge and technical expertise | Case Study | Blue Solutions
    in providing small medium sized businesses with secure backup disaster recovery PC network support Exchange email hosting and storage solutions in the ever changing world of I T Based in central London this profitable I T company was formed in 2003 and has continued to grow due to technical expertise developed across various industries retail health education and financial services are just a few of the sectors they work in The challenge One particular challenge was the need to find an anti malware solution that could be managed from one server location From previous experience Vyper Networks had found solutions that would stop some viruses but not all After testing various solutions Vyper Networks made contact with the Blue Solutions Team who evaluated their requirements and recommended the Trend Micro Worry Free solutions that provide comprehensive protection from the latest internet security threats The solution Blue Solutions worked with Vyper Networks to assess the types of devices being used laptops desktops mobiles and the anticipated growth of the end users With the Trend Micro solution Vyper Networks were able to see an improvement in their efficiency and productivity Rob Stevenson Vyper Networks Director commented that the biggest benefit was finding a solution that would do the hard work The results Rob found that the Blue Solutions Team knew everything inside out and their technical knowledge was great This made the whole process of being able to find the right solution and implement it very easy The key benefits Thanks to its solutions focused approach and its wide reaching vendor relationships Blue Solutions has enabled Tegen s business to A solution to support Vyper Network s growing customer base making it easier to manage multiple customer networks Delivering value for customers by securing their networks Establishing long term relationships with customers

    Original URL path: https://www.bluesolutions.co.uk/company/case-studies/vyper-networks-limited-excellent-product-knowledge-and-technical-expertise/ (2016-02-11)
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  • Case Studies | Blue Solutions
    Studies Home Company Case Studies Vyper Networks Limited Excellent product knowledge and technical expertise Tags Trend Micro Worry Free MSP How Blue Solutions helped Vyper Networks Limited provide secure networks for their customers Read more Jul 01 2015 Download Case Study Our vendors Key Vendors AppRiver Bitdefender CensorNet DataFortress LabTech Software Malwarebytes Microsoft StorageCraft Trend Micro See all Vendors About Us Blue Solutions was founded in 2000 with a clear

    Original URL path: https://www.bluesolutions.co.uk/company/case-studies/tags/Worry-Free (2016-02-11)
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  • Jason Gough Computing Services - Strong account management and product knowledge | Case Study | Blue Solutions
    Download PDF Client profile Jason Gough Computer Services www jg compservices com offer a wide range of I T services to both home and Business users alike With over 20 years of experience in the I T industry and backed by qualifications such as Microsoft Certified Systems Engineer and a registered Microsoft Partner the company is also affiliated with most computer hardware and software manufacturers The challenge With previous distributors the process could at times create challenges Being given multiple contact names and difficulties in accessing key information made it difficult for Jason to run I T services for his clients Jason commented that he wanted to focus on implementing solutions and growing his business not chasing distributors for support The solution Although Jason had previously found the support from other distributors disappointing he approached Blue Solutions to discuss Office 365 and how it could work He was still clear that the product could work for future customers From the initial conversation through to the implementation Jason found that working with the Blue Solutions team has meant he hasn t spent a lot of time searching for answers to questions With the product s proven performance and being well received by customers Jason knew this product would help him to build his offering to his clients The results The one on one relationships between Jason and Blue Solutions made it possible for him to maintain a quality service Based on the success of working with Blue Solutions to implement Office 365 Jason is hoping to increase my client base with Office 365 because of this great service The key benefits Increased efficiency for managing clients networks and resolving issues Delivered applications optimised for businesses no matter what size they are Flexibility to offer customers applications to suit their needs Our

    Original URL path: https://www.bluesolutions.co.uk/company/case-studies/jason-gough-computing-services-strong-account-management-and-product-knowledge/ (2016-02-11)
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  • Case Studies | Blue Solutions
    Home Company Case Studies Jason Gough Computing Services Strong account management and product knowledge Tags Microsoft Office 365 MSP Why did Jason Gough Computing Services choose Blue Solutions to expand their cloud services Read more Jul 01 2015 Download Case Study Our vendors Key Vendors AppRiver Bitdefender CensorNet DataFortress LabTech Software Malwarebytes Microsoft StorageCraft Trend Micro See all Vendors About Us Blue Solutions was founded in 2000 with a clear

    Original URL path: https://www.bluesolutions.co.uk/company/case-studies/tags/Microsoft (2016-02-11)
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  • Business Computer Solutions - Outstanding customer service and technical support | Case Study | Blue Solutions
    issues that threaten to disrupt efficiency and the productivity of their clients businesses The challenge The BCS Team are focused on delivering technical excellence for customers Having the right tools to deliver a high level of service can provide a challenge when trying to manage costs and a growing infrastructure BCS made contact with Blue Solutions when the company was looking for a stable off site back up product offering high levels of security and the scalability to grow with a business The Blue Solutions team worked with Dean Osborne I T Manager to discuss and review the company s requirements and were able to recommend the DataFortress solution This cloud backup and recovery service was made exclusively for the Channel and is a leading choice for MSPs I T service providers who want to deliver a secure and reliable service to their clients Finding solutions that work with your company s processes are important for any business No business wants to use tools that make it difficult to run reports or have regular process updates With DataFortess reporting tools BCS are able to run reports which are customisable All reports can be viewed with user access rights using a web browser The solution Although high levels of security was a major consideration for the company the cost of maintaining hardware also formed a major part of their purchasing decision DataFortress provides offsite storage for maximum security meaning Business Computer Solutions did not have to consider the cost of hardware The results The additional support provided by the Blue Support team made the transition to DataFortress straight forward Dean found that the Blue Solutions team delivered excellent customer service and were always on hand every step of the way There is always plenty of sales resource and technical help available

    Original URL path: https://www.bluesolutions.co.uk/company/case-studies/business-computer-solutions-outstanding-customer-service-and-technical-support (2016-02-11)
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  • Tranquil IT - Implement Customer Solutions to Budget | Case Study | Blue Solutions
    retail customers who could lose not only sales but also their reputation overnight Tranquil IT found the demand from their customer base growing Séan explains we started with a trial license and it fitted the way we work perfectly We then went for 250 licenses to allow for growth but soon it won t be enough we ll need more Designed for System Engineers and Efficiency Before switching to LabTech s RMM Tranquil IT was using a different system that was slow difficult to use and not reliable With LabTech Tranquil IT found they could do what we want from enterprise level to tailored solutions and it just works We can run tests clone it and then go for production Everything is there at our fingertips to suit our timetable LabTech RMM is designed by system engineers for system engineers to make it efficient and easy to run Séan states it has been designed for system engineers like us so it fitted our needs perfectly and does what we want not just now but for the future LabTech RMM comes with a feature request function to enable companies like Tranquil IT to provide rapid feedback on something they want to see developed for the solution Séan says if we find something we would like the software to do we ask and they respond very quickly It runs on our MYSQL database and it s just so easy to use One of LabTech RMM s assets is its powerful remote management capabilities we can manage and monitor client data not only from our base but anywhere in the UK The remote access function is exceptional Saving Time Resources and Money Tranquil IT use LabTech RMM to save both time and money by proactively support ing our customers systems by finding fixing preventing and monitoring their hardware and software without having to visit their premises in person Tranquil IT s previous system did not meet their needs as it was too slow and inefficient Séan says LabTech RMM saves us a lot of developer time which can be put to much better use serving valuable customers Not only does it help save money it can help grow your business and profit margin too Séan states using LabTech RMM gives us a competitive edge too which we can reinvest to help us grow our business Trusted Provider Partnerships Jonathan at Blue Solutions is our main contact If you ask for something he makes sure it always happens I could not rate him more highly he thinks about the questions we ask and consistently goes the extra mile to help Blue Solutions helped Tranquil IT understand the LabTech RMM solution and pricing modules so that they could implement it in a cost effective way Séan says Blue Solutions have this great depth of knowledge and give honest advice We took a perpetual licence and they organised a payment schedule that works well with our cash flow Having a great product is even better when

    Original URL path: https://www.bluesolutions.co.uk/company/case-studies/tranquil-it-implement-customer-solutions-to-budget (2016-02-11)
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