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  • Booker Wholesale | Help
    the Contact Us link at the top of the screen alternatively click here to contact us now Still need help Click here to contact us Feedback any comments about our website We are always interested in hearing what you have to say about our website or the company If you would like to tell us what you think or if you have anything to ask us please feel free to e mail us your comments and or questions by clicking here Still need help Click here to contact us Need technical assistance If you are experiencing any technical problems with our website registration placing an order or managing your account and you can t find the answer within the Help section please contact Website Support on 0845 602 3108 who will attempt to resolve your problem as soon as possible Lines are open 7am to 7pm every day Still need help Click here to contact us Contact your local Branch Manager Once you have logged into your account contact details for your Branch Manager are shown on the left hand side of the Your Booker page If you are not currently a Booker customer you can use the Branch Locator

    Original URL path: http://www.booker.co.uk/help/help.aspx?topic=contactus (2016-02-11)
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  • Booker Wholesale | Terms & Conditions
    cost of delivery All alcohol and tobacco must be checked off at time of delivery and queries reported to the delivery driver immediately No discrepancies will be entertained if such goods are not checked off at time of delivery All goods remain the property of Booker until payment has been made in full and received in full by Booker 4 Order Error Goods may not be returned without a collection note 5 Returns Claims for shortages damages or incorrect goods must be notified to your local branch quoting your customer number and order number within 24 hours of delivery with the exception of alcohol and tobacco which must be checked at time of delivery 6 Payment Payment for the delivered goods will be according to the trading terms that have been agreed in advance with your local branch manager Payment may be made by debit or credit card Booker reserves the right to refuse delivery if these terms are not adhered to The debit and credit cards accepted by us are those listed on the web site on the date on which your order is placed You agree to compensate us in full against all reasonable costs expenses and outgoings incurred by us in obtaining payments from you in the event a failed payment occurs This will include an administration charge of not less than 20 We may at any time after a failed payment has occurred ask a debt collection agency to collect payment from you 7 Availability of service The service may be unavailable at certain times to allow Booker to maintain and upgrade the website Although Booker will always endeavour to inform customers in advance of any service unavailability this cannot be guaranteed Booker reserves the right to alter or withdraw the service at any time and also reserve the right to refuse the service to any customer without giving a reason 8 Customer Complaints 1 If you have any comments or complaints on or about our website please e mail us at feedback booker co uk 9 Warranty and Liability Nothing in these Terms and Conditions will restrict our liability for death or personal injury resulting from our negligence breach of contract or breach of statutory duty In addition to clause 4 we will not be deemed to be in breach of contract or of these Terms and Conditions as a result of any delay in our performance or failure to perform our obligations if that delay or failure to perform is due to any cause or circumstance beyond our reasonable control including but not limited to fire flood and other acts of God strikes riot accident disruption to energy supplies civil commotion acts of terrorism or war breakdown of equipment road traffic problems Booker is constantly monitoring and checking the information on this website while we will use reasonable endeavours to verify the accuracy of any information we place on the website we make no warranties whether express or implied in relation to its accuracy

    Original URL path: http://www.booker.co.uk:80/help/termsandconditions.aspx?returnUrl=http%3a%2f%2fwww.booker.co.uk%2fhelp%2fhelp.aspx (2016-02-11)
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  • Booker Wholesale | Privacy Statement
    of our site and service track usage of the site measure the success of our service Cookies Cookies are small text files that web sites can send to your computer A cookie can be thought of as an internet user s identification card which tells a web site when the user has returned Cookies are not computer programs and can t read other information saved on your hard drive They cannot be used to disseminate viruses or get a user s e mail address etc They only contain and transfer to the web site as much information as the users themselves have disclosed to that web site Cookies make the interaction between users and web sites faster and easier Without cookies it would be very difficult for a web site to allow a visitor to fill up a shopping trolley or to remember the user s preferences or registration details for a future visit The Booker website uses cookies to allow customers to move from one part of the web site to another and to add items to the shopping trolley without having to login repeatedly It also allows us to give you accurate information about your account and order history The Privacy and Electronic Communications EC Directive Regulations 2003 the Directive recognises that cookies are a legitimate and useful tool for many activities including verifying the identity of web site users The Directive makes it compulsory for web sites to inform users if cookies are being used and to provide some information on how cookies are used You can find more information on this subject at www allaboutcookies org Please note that users can set their computers to reject cookies and you can find the instructions on how to do this at www allaboutcookies org However you should be aware that the Booker website in common with most other shopping web sites may not work correctly without cookies being fully enabled A full list of all the cookies we use can be found below Click here for the full list of cookies Your continued use of this website shall be taken as consent to the placement of these cookies How we store your personal information We use Secure Socket Layer SSL technology that provides 128 bit encryption on your information before it is sent to us This means only our secure server can read your information We follow strict security procedures in the storage and disclosure of information which you have given us to prevent unauthorised access or improper use Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you We have a strict internal policy which members of staff must comply with as a condition of employment and no external access to the system is permitted How we use your personal information We use your personal information in order to process orders carry out market research provide information about the products and services we offer process

    Original URL path: http://www.booker.co.uk:80/help/privacystatement.aspx?returnUrl=http%3a%2f%2fwww.booker.co.uk%2fhelp%2fhelp.aspx (2016-02-11)
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  • Booker Wholesale | Export Enquiries
    VAT Number 848 9315 81 Registered in London 197380 Help Support Home Terms Conditions Privacy Cookies Contact Us Export Enquiries Investor Relations Booker 2015 V10 7 GS1 01 Online Exclusive Products Online Exclusive products are not stocked in your chosen branch They are ordered in for you and will normally be available within Direct from Supplier Products Direct from Supplier products are not stocked in your chosen branch They will

    Original URL path: http://www.booker.co.uk:80/help/exportenquiries.aspx?returnUrl=http%3a%2f%2fwww.booker.co.uk%2fhelp%2fhelp.aspx (2016-02-11)
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  • Booker Wholesale | Export Enquiries
    VAT Number 848 9315 81 Registered in London 197380 Help Support Home Terms Conditions Privacy Cookies Contact Us Export Enquiries Investor Relations Booker 2015 V10 7 GS1 01 Online Exclusive Products Online Exclusive products are not stocked in your chosen branch They are ordered in for you and will normally be available within Direct from Supplier Products Direct from Supplier products are not stocked in your chosen branch They will

    Original URL path: http://www.booker.co.uk/help/exportenquiries.aspx (2016-02-11)
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  • Booker Wholesale | Terms & Conditions
    cost of delivery All alcohol and tobacco must be checked off at time of delivery and queries reported to the delivery driver immediately No discrepancies will be entertained if such goods are not checked off at time of delivery All goods remain the property of Booker until payment has been made in full and received in full by Booker 4 Order Error Goods may not be returned without a collection note 5 Returns Claims for shortages damages or incorrect goods must be notified to your local branch quoting your customer number and order number within 24 hours of delivery with the exception of alcohol and tobacco which must be checked at time of delivery 6 Payment Payment for the delivered goods will be according to the trading terms that have been agreed in advance with your local branch manager Payment may be made by debit or credit card Booker reserves the right to refuse delivery if these terms are not adhered to The debit and credit cards accepted by us are those listed on the web site on the date on which your order is placed You agree to compensate us in full against all reasonable costs expenses and outgoings incurred by us in obtaining payments from you in the event a failed payment occurs This will include an administration charge of not less than 20 We may at any time after a failed payment has occurred ask a debt collection agency to collect payment from you 7 Availability of service The service may be unavailable at certain times to allow Booker to maintain and upgrade the website Although Booker will always endeavour to inform customers in advance of any service unavailability this cannot be guaranteed Booker reserves the right to alter or withdraw the service at any time and also reserve the right to refuse the service to any customer without giving a reason 8 Customer Complaints 1 If you have any comments or complaints on or about our website please e mail us at feedback booker co uk 9 Warranty and Liability Nothing in these Terms and Conditions will restrict our liability for death or personal injury resulting from our negligence breach of contract or breach of statutory duty In addition to clause 4 we will not be deemed to be in breach of contract or of these Terms and Conditions as a result of any delay in our performance or failure to perform our obligations if that delay or failure to perform is due to any cause or circumstance beyond our reasonable control including but not limited to fire flood and other acts of God strikes riot accident disruption to energy supplies civil commotion acts of terrorism or war breakdown of equipment road traffic problems Booker is constantly monitoring and checking the information on this website while we will use reasonable endeavours to verify the accuracy of any information we place on the website we make no warranties whether express or implied in relation to its accuracy

    Original URL path: http://www.booker.co.uk:80/help/termsandconditions.aspx?returnUrl=http%3a%2f%2fwww.booker.co.uk%2fhelp%2fhelp.aspx%3ftopic%3dgettingstarted%26topicitem%3dgs_cust_no (2016-02-11)
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  • Booker Wholesale | Privacy Statement
    of our site and service track usage of the site measure the success of our service Cookies Cookies are small text files that web sites can send to your computer A cookie can be thought of as an internet user s identification card which tells a web site when the user has returned Cookies are not computer programs and can t read other information saved on your hard drive They cannot be used to disseminate viruses or get a user s e mail address etc They only contain and transfer to the web site as much information as the users themselves have disclosed to that web site Cookies make the interaction between users and web sites faster and easier Without cookies it would be very difficult for a web site to allow a visitor to fill up a shopping trolley or to remember the user s preferences or registration details for a future visit The Booker website uses cookies to allow customers to move from one part of the web site to another and to add items to the shopping trolley without having to login repeatedly It also allows us to give you accurate information about your account and order history The Privacy and Electronic Communications EC Directive Regulations 2003 the Directive recognises that cookies are a legitimate and useful tool for many activities including verifying the identity of web site users The Directive makes it compulsory for web sites to inform users if cookies are being used and to provide some information on how cookies are used You can find more information on this subject at www allaboutcookies org Please note that users can set their computers to reject cookies and you can find the instructions on how to do this at www allaboutcookies org However you should be aware that the Booker website in common with most other shopping web sites may not work correctly without cookies being fully enabled A full list of all the cookies we use can be found below Click here for the full list of cookies Your continued use of this website shall be taken as consent to the placement of these cookies How we store your personal information We use Secure Socket Layer SSL technology that provides 128 bit encryption on your information before it is sent to us This means only our secure server can read your information We follow strict security procedures in the storage and disclosure of information which you have given us to prevent unauthorised access or improper use Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you We have a strict internal policy which members of staff must comply with as a condition of employment and no external access to the system is permitted How we use your personal information We use your personal information in order to process orders carry out market research provide information about the products and services we offer process

    Original URL path: http://www.booker.co.uk:80/help/privacystatement.aspx?returnUrl=http%3a%2f%2fwww.booker.co.uk%2fhelp%2fhelp.aspx%3ftopic%3dgettingstarted%26topicitem%3dgs_cust_no (2016-02-11)
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  • Booker Wholesale | Export Enquiries
    VAT Number 848 9315 81 Registered in London 197380 Help Support Home Terms Conditions Privacy Cookies Contact Us Export Enquiries Investor Relations Booker 2015 V10 7 GS1 01 Online Exclusive Products Online Exclusive products are not stocked in your chosen branch They are ordered in for you and will normally be available within Direct from Supplier Products Direct from Supplier products are not stocked in your chosen branch They will

    Original URL path: http://www.booker.co.uk:80/help/exportenquiries.aspx?returnUrl=http%3a%2f%2fwww.booker.co.uk%2fhelp%2fhelp.aspx%3ftopic%3dgettingstarted%26topicitem%3dgs_cust_no (2016-02-11)
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web-archive-uk.com, 2017-12-13