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  • 2009 June
    phone into a wireless mobile broadband modem that has 3Gb data transfer per month Currently iPhone users who download the iPhone 3 0 update are able to get around O2 mobile broadband charges to use their Internet connection for free Filed under Mobile Broadband Tags benm at Free mobile broadband Free mobile broadband for iPhone iPhone iphone tethering O2 mobile broadband Author Rob 10 39 am Comments 0 June 19 2009 BE Broadband NOT blocking BitTorrent sites Be Broadband have denied claims that they have been blocking BitTorrent tracker sites such as Pirate Bay and Mininova and instead say that it has been caused by routing issues The Be Broadband twitter page http twitter com BeBroadband had a couple of updates On the access to torrent site issue only certain IPs are experiencing connectivity issues to these sites Our network team is investigating and Just spoken to the team who said it is a routing issue on the network Be haven t done anything to intentionally block access Apparently the problem is not that BE Broadband are blocking the sites but there is a problem affecting some IP ranges with some of the networks based in Scandinavia which is where many Torrent sites are hosted and that it is not only Torrent sites that have been affected Many believed that with the detailing of anti piracy in the Digital Britain report earlier in the week that this was a move by Be to start acting to block illegal content The sites are expected to be back available once the issue is fixed Be are owned by O2 broadband Filed under Home Broadband Tags Anti piracy Be broadband bethere co uk BitTorrent sites blocked Author Sheri 12 36 pm Comments 1 June 18 2009 UK the sixth largest broadband nation The UK is now the sixth largest broadband nation in the world with nearly 17 7 million broadband users by the end of the first quarter 2009 with France only just pipping the UK in to fifth place as they hit the 18 million mark according to the results released by the Broadband Forum and Point Topic com From the same period last year the UK had 16 3 million broadband users which has increased by about 1 34 million to 17 7 million China and America are a long way in front of everyone else with China having 88 million broadband lines closely followed by the USA with 83 million lines Japan were in third spot with 30 6 million broadband lines The full table of top 10 countries with broadband lines can be seen below Country 2008 Q1 2009 Q1 China 71 034 820 88 088 000 USA 72 581 920 83 968 547 Japan 28 836 100 30 631 900 Germany 21 077 450 24 144 350 France 16 186 996 18 009 500 UK 16 318 300 17 661 100 South Korea 14 970 775 15 709 771 Italy 11 300 077 12 447 533 Brazil 7

    Original URL path: http://www.broadbandwatchdog.co.uk/story/2009/06/ (2016-02-10)
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  • ASA Complain
    for claiming this from an Ofcom report from May 2013 that looked into fixed line broadband performance BT s complaint was that EE did not get better Jigger or Latency figured than themselves to any statistically significant degree Also BT were not happy that this only took into account fixed line broadband which was not clearly made in the advertisement and that broadband delivered by wireless routers which are extremely common were not included EE did get one back on BT who had also complained that EE saying they had the first plug and play fibre broadband router was not true However the ASA ruled in favour that EE s Brightbox 2 did beat BT s Home Hub 5 when it came to self installation routers as although the Home Hub 5 did have self install technology it had not been enabled unlike the Brightbox 2 where it had been Filed under Home Broadband Tags ASA Complain Britain s most reliable broadband Broadband complaints BT EE Author Mark 10 46 am Comments 0 Search for Blogroll Broadband News Broadband Speed Test Mobile Broadband Categories Broadband Bundles Broadband Speeds Business Broadband Fibre broadband Gaming Home Broadband IPTV Mobile Broadband News Offers

    Original URL path: http://www.broadbandwatchdog.co.uk/story/tag/asa-complain/ (2016-02-10)
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  • Broadband complaints
    ASA ruled in favour that EE s Brightbox 2 did beat BT s Home Hub 5 when it came to self installation routers as although the Home Hub 5 did have self install technology it had not been enabled unlike the Brightbox 2 where it had been Filed under Home Broadband Tags ASA Complain Britain s most reliable broadband Broadband complaints BT EE Author Mark 10 46 am Comments 0 April 21 2011 TalkTalk top most complained about Broadband Landline company chart TalkTalk have found themselves at the top of the pile of most complained about broadband and land line company according to statistics published by Ofcom Ofcom the telecommunications regulator logged the complaints reported to them between October 2010 and February 2011 and found that per 1 000 customers TalkTalk were complained about 1 78 times for landline services and 1 27 times for broadband services Landline complaints per 1 000 customers Ofcom receive around 450 complaints per day over telecoms issues with many complaints revolving around mis selling billing errors lack of service and customer service problems Broadband complaints per 1 000 customers Only broadband telecoms and mobile providers that had a market share of 5 or more were included in the report with BT BSkyB TalkTalk and Virgin Media the companies included in the broadband and land line study and 3UK O2 Orange T Mobile and Vodafone included for the mobile services In November 2010 Ofcom received the most complaints about TalkTalk after an investigation was taken place abotu customers continuing to get billed for cancelled services On the positive side of the scale saw Virgin media receiving only 0 20 complaints per 1 000 customers for it s services Ofcoms Chief Executive Ed Richards said Consumers should have access to as much information as possible to

    Original URL path: http://www.broadbandwatchdog.co.uk/story/tag/broadband-complaints/ (2016-02-10)
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  • BT
    have doubled their original estimate of having half a million premises connected to their fibre network by March 2010 up to 1 million premises with BT expecting that by early summer 2010 there will be 1 5 million homes that will be able to access the new network BT has also planned that by 2012 that 40 of the UK or 10 million homes would have access to it s super fast fibre broadband network with the majority connecting to it via FTTC Fibre To The Cabinet which should initially offer broadband speeds of 40Mb The company have pledged to invest 1 5 bn in this roll out of fibre broadband across the UK The 69 new locations that BT will be installing their fibre network to are BERKHAMSTED East of England BILLERICAY East of England BRENTWOOD East of England ELSTREE East of England HAINAULT East of England HODDESDON East of England LEA VALLEY East of England LOUGHTON East of England STANFORD LE HOPE East of England WALTHAM CROSS East of England WOODFORD East of England GLOSSOP East Midlands HINCKLEY East Midlands BARKING London BARNET London ELTHAM London GREENWICH London HORNCHURCH London INGREBOURNE London NEW SOUTHGATE London PONDERS END London SIDCUP London SLADE GREEN London STAMFORD HILL London CHESTER LE STREET North East DURHAM North East EAST HERRINGTON North East HETTON LE HOLE North East ALTRINCHAM North West ASHTON UNDER LYNE North West CHEETHAM North West CHORLTON North West DENTON North West HYDE North West MANCHESTER EAST North West MOSS SIDE North West PRESTWICH North West STALYBRIDGE North West SWINTON GREATER MANCHESTER North West URMSTON North West WALKDEN North West WILMSLOW North West LISBURN Northern Ireland EDINBURGH CORSTORPHINE Scotland EDINBURGH CRAIGLOCKHART Scotland GLASGOW BRIDGETON Scotland GLASGOW GIFFNOCK Scotland BASINGSTOKE South East DARTFORD South East BRISTOL NORTH South West BRISTOL WEST South West DOWNEND South West BARRY Wales CAERPHILLY Wales PENARTH Wales BIRMINGHAM NORTHERN West Midlands FALLINGS PARK West Midlands GREAT BARR West Midlands LEAMORE West Midlands NUNEATON West Midlands TETTENHALL West Midlands WEDNESBURY West Midlands WALSALL West Midlands ARMLEY Yorkshire CASTLEFORD Yorkshire HEADINGLEY Yorkshire LOW MOOR Yorkshire PONTEFRACT Yorkshire SHIPLEY Yorkshire Filed under Fibre broadband Tags BT Fibre broadband FTTC Author Ruth 1 24 pm Comments 0 July 3 2009 BT say 50p broadband tax not enough to cover everywhere with fibre The 50p per month levy to be placed on all fixed copper phones won t be enough to give total coverage of the UK with fibre broadband according to BT The broadband tax is to be charged for all premises that have a fixed copper line and was announced in the recently published Digital Britain Report The director of strategy at BT Liv Garfield said that she thinks even with the levy that there will still be a proportion of the UK where the fibre broadband won t reach to She thinks that it will help them to achieve around 80 85 coverage and that 100 coverage is impossible The 50p per month 6 per year levy will

    Original URL path: http://www.broadbandwatchdog.co.uk/story/tag/bt/ (2016-02-10)
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  • EE
    is always bringing new technologies for festival goers and with social networking now such a huge part of many users day to day lives 4G internet at Glastonbury is sure to be a big hit for many even if it will mean mobile phone batteries getting run down even quicker Along with the 4G access EE will also be increasing 2G and 3G network coverage around the Glastonbury Festival too There will also be two EE Recharge tents on site for festival goers to charge their mobile phones up at however as always there will be huge queues for the use of these EE are one of the official sponsors of this years Glastonbury Festival Spencer McHugh the Brand Manager at EE said As the UK s biggest and only superfast 4G network we re uniquely placed to use our technological expertise to help make the Glastonbury experience even better for those on site from producing the feature packed official app for the festival providing hundreds of charging points on site in our Recharge tents through to ensuring festival goers can upload and share all their festival photos and videos to social networking sites at superfast speeds Filed under Mobile Broadband News Tags 4G 4GEE EE Glastonbury Festival Glastonbury Festival 4G internet Author Mark 2 27 pm Comments 0 April 9 2013 EE to double 4G mobile broadband speeds EE Everything Everywhere www EE co uk the 4G or 4GEE as they like to brand it themselves mobile broadband provider is set to double the speeds of their mobile broadband this summer in ten cities across the UK The increase in mobile broadband speed would see the current average of 8 12Mb in cities be doubled to be around 20Mb which would be available for both new and existing customers with the headline speed up to a whopping 80Mb The ten cities set to get the 4G speed increase are Birmingham Bristol Cardiff Edinburgh Glasgow Leeds Liverpool London Manchester and Sheffield EE who are the company that runs the now merged Orange T Mobile are aiming to have 1 million 4G customers by the end of 2013 and with more and more areas getting access to the 4G services there will be plenty of new customers who will be looking to switch to the faster mobile broadband Currently 4GEE from EE is available in 50 UK towns and cities including Amersham Barnsley Belfast Bingley Birmingham Bolton Bradford Bristol Cardiff Chelmsford Chorley Coventry Derby Doncaster Dudley Edinburgh Glasgow Harpenden Hemel Hempstead Hull Leeds Leicester Lichfield Liverpool London Loughborough Luton Maidenhead Manchester Newbury Newcastle Newport Nottingham Preston Reading Rotherham Sheffield Shipley Slough Southampton Southend on Sea St Albans Stockport Sunderland Sutton Coldfield Telford Walsall Watford West Bromwich and Wolverhampton By June they hope this figure to have reached 80 locations which should be around 55 of the UK population by the end of 2014 they hope to have reached 98 of the UK with 4GEE The way consumers use data on 4G

    Original URL path: http://www.broadbandwatchdog.co.uk/story/tag/ee/ (2016-02-10)
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  • Quad play
    phone service Again the mobile SIM can be added for just 5 per month more and offers 250Mb of data unlimited texts and minutes Both of these deals are on 18 month contracts and do have line rental charges too that need to be added on which is 15 99 per month which takes the Big Bang quad play service come in at 50 99 per month and the Big Kahuna deal come in at 65 99 The chief operating officer at Virgin Media Dana Strong said Our fantastic new bundles deliver unprecedented value as standard For the first time households will be able to get the best broadband together with the UK s best value mobile SIM as part of a bundle perfectly tailored to the customer s needs And I m delighted our current customers have the chance to enjoy this fantastic new flexibility and unparalleled value first Filed under Broadband Bundles Tags Quad play Virgin Media Author Mark 9 54 am Comments 0 Search for Blogroll Broadband News Broadband Speed Test Mobile Broadband Categories Broadband Bundles Broadband Speeds Business Broadband Fibre broadband Gaming Home Broadband IPTV Mobile Broadband News Offers Satellite broadband Wireless Internet Archives August 2014

    Original URL path: http://www.broadbandwatchdog.co.uk/story/tag/quad-play/ (2016-02-10)
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  • Virgin Media
    in 1 hour then they will have their speed reduced by 30 for 1 hour and providing they don t go over the 2 Hour Threshold of 3500MB so and extra 750Mb in hour 2 they will then go back to their full speed however if they do use up more than the extra 750MB to take them over the 3500MB for the 2 hour threshold then they will have their speed reduced to 40 of their maximum If the user continues to exceed limits then they could find that for the traffic management period they are in that they stay restricted Filed under News Tags Virgin Media Virgin Media fair use policy Virgin Media restrictions Virgin Media traffic mangement Author Mark 11 33 am Comments 0 April 26 2012 Virgin Media hit 1 billion in revenues for first quarter Virgin Media s revenue hit 1 billion for the first quarter of 2012 helped greatly by the Usain Bolt adverts that have been running and helping drive new customers to Virgins superfast broadband The 2 4 rise in revenue took Virgin Media up to the 1 billion mark with the earnings per cable customer increasing by 1 7 to 46 95 per year Virgin Media added a net 21 000 new cable customers which was also helped by a lower churn of customers disconnecting Instead Virgin Media also increased the numbers on it s superfast broadband base 30Mb and above by 146 700 to make give them 843 600 customer snow on those broadband speeds or above It was not just the broadband side of things which improved the TiVo customer base also had a huge increase of 242 000 to 677 100 by the end of March 2012 The Virgin Media Chief Executive Neil Berkett said In the first quarter of 2012 we ve made steady progress against our strategy Demand for superfast broadband and TiVo the UK s first mass market connected TV service continued to gather momentum We once again demonstrated the unique power of our network by starting to double the broadband speeds of over four million customers We have seen an increase in ARPU and greater customer loyalty with our best subscriber retention for two years and this has reinforced our confidence that people increasingly appreciate the value of a genuinely next generation digital experience In addition a growing base of mobile contract subscribers together with strong revenues in Virgin Media Business showed again that we have multiple sources of revenue growth Over the remainder of 2012 we expect continued steady progress across the company which combined with the underlying resilience of our business model will translate into strong cash flow and shareholder returns Virgin Media s Usain Bolt adverts see the sprinter with a beard much like that of Richard Branson as Virgin push to get new customers signed up to their superfast fibre broadband deals Filed under News Tags Virgin Media Virgin Media cable Virgin Media fibre broadband Virgin Media hit 1 billion in revenues for first quarter Virgin Media results Author Mark 11 41 am Comments 0 February 6 2012 Virgin Media 100Mb broadband rollout to be completed by Spring Virgin Medias upgrade to it s network to offer customers it s 100Mb fibre broadband is ahead of schedule with 10 million UK homes already able to receive the service Virgin Media had originally aimed to have covered it s full network with the speed upgrade and offering 100Mb to all it s customers by mid 2012 however they are ahead of schedule and now expect to have completed the rollout by Spring this year instead and will mean that around 26 million UK homes will be able to access the 100Mb broadband speeds on offer by Virgin Media As we reported last month read here Virgin Media were at least doubling the broadband speeds customers received other than those on the 100Mb service who will receive an upgrade to 120Mb and so those customers on the 50Mb offering currently will see their speeds double to the 100Mb service on offer this is being done over the next 18 months for Virgin Media customers Jon James the executive director of broadband at Virgin Media said Soon half the country will be able to get superfast 100Mb broadband from us Reaching today s milestone puts us ahead of schedule as we help propel the UK up the global broadband rankings Broadband is coming of age as more people give up on slow DSL in favour of superfast fibre optic speeds With Virgin Media yet again confirmed as the fastest by Ofcom just last week this along with our fantastic TiVo TV service means we have an incredible combination that lets our customers enjoy the digitally connected world to the full Filed under Fibre broadband News Tags 100Mb fibre broadband Virgin Media Virgin Media 100Mb fibre broadband Author Mark 3 55 pm Comments Off January 17 2012 Virgin Media apologise over sending 120Mb broadband emails to wrong customers Virgin Media have had to apologise to some customers over sending out emails to some of their customers they shouldn t have done which was saying that the customers would be receiving 120Mb broadband even though some of the recipients were those on the lower speed broadband packages which wouldn t be receiving those speeds Last week Virgin Media announced Virgin Media to double fibre broadband speeds for customers that they would be doubling the broadband speed that they would be giving to many of their customers and also upgrading those on their headline package from 100Mb to 120Mb broadband speeds Virgin were obviously keen to let their customers know about these free broadband speed upgrades they would be receiving but unfortunately the headline 120Mb broadband package upgrade email was sent to more than just the customers who would be eligible for it which prompted Virgin Media to have to send out a second email explaining their error to some customers which they blamed on gremlins

    Original URL path: http://www.broadbandwatchdog.co.uk/story/tag/virgin-media/ (2016-02-10)
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  • CityFibre
    joint venture network will install full Fibre To The Premises FTTP which will bring the fastest speeds to customers and will mean that the new network will aim to be able to offer broadband speeds of 1Gb or 1 000Mb which is currently over 3 times faster than is on offer from BT s top package which offers speeds of 300Mb BT s top speeds of 300Mb are available where BT have installed FTTP however across most of the country BT have only installed Fibre To The Cabinet FTTC and for the remaining way from the streetside cabinet they use the existing copper wire to connect to houses this way means that users are not getting a full fibre optic connection CityFibre agreed a deal a few years ago with Fujitsu to create a 64 mile fibre ring around the City of York and it is this that they will be building on to base this first joint venture network on It is expected that the first customers will be able to be connected to the Sky TalkTalk CityFibre network during 2015 It is not only York who are to benefit from the trio investing in a new fibre network there is set to be a further 2 cities also chosen where they will roll out to as well in due course Filed under Fibre broadband Tags CityFibre Fibre optic broadband York Sky Broadband TalkTalk York Author Mark 8 40 am Comments 0 Search for Blogroll Broadband News Broadband Speed Test Mobile Broadband Categories Broadband Bundles Broadband Speeds Business Broadband Fibre broadband Gaming Home Broadband IPTV Mobile Broadband News Offers Satellite broadband Wireless Internet Archives August 2014 May 2014 April 2014 March 2014 February 2014 January 2014 December 2013 November 2013 October 2013 September 2013 August 2013 July 2013 June

    Original URL path: http://www.broadbandwatchdog.co.uk/story/tag/cityfibre/ (2016-02-10)
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