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  • Shop login - Burford Woodcraft [Burford, Oxfordshire, UK]
    you ve forgotten your password please contact us Both fields are required Username and password details Username Password Login Don t have a login Don t worry if you don t yet have a login we ll set one up for you after your first order Tel 44 0 1993 823479 Email info burford woodcraft co uk Burford Woodcraft 144 High Street Burford Oxfordshire OX18 4QU UK Quick Links Home

    Original URL path: http://www.burford-woodcraft.co.uk/cgi-bin/ss000001.pl?SECTIONID=login.html (2016-04-30)
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  • Frequently asked questions about buying online - Burford Woodcraft [Burford, Oxfordshire, UK]
    823479 Are your prices subject to any additional taxes or duties Prices are shown inclusive of Value Added Tax VAT at the prevailing UK rate As this charge is applicable only to EC customers excluding the Channel Islands orders being delivered to other countries will have VAT automatically removed Other taxes Please note that any other tax import duty or similar charge that may be levied against purchases at the time of delivery is outside of our control and are therefore outside of our responsibility We can neither predict nor prevent any such charges Where do you deliver to We currently offer delivery to the UK and selected overseas destinations See our delivery information page for a list of specific countries served What delivery options do you offer Delivery options will vary according to destination but we currently use the services of Royal Mail Air Mail and Parcel Force which offer various levels of speed and compensation See our delivery information page for more detailed information How much do you charge for delivery Our delivery charges are based on the total weight including appropriate packaging delivery destination and the class of service selected Figures are VAT inclusive See our delivery information page for more detailed information When will you despatch my order If we have your items in stock they will usually be despatched within seven days However as our products are carefully handmade sometimes we run out of stock and have to wait for more If this is the case we will notify you and advise on how long it will take to have the items made for you You will of course be able to cancel your order should you so wish How long will my order take to reach me After you order has been despatched delivery timescales will depend on the destination and class of service selected UK deliveries will usually take around 1 3 days to arrive with deliveries to other destinations taking approximately 3 5 days See our delivery information page for more detailed information What should I do if there s a problem In the unlikely event of your experiencing a problem with any aspect of buying from us we can be contacted by telephone on 44 0 1993 823479 or email via info burford woodcraft co uk Information to have to hand In order to help us investigate and resolve any problem efficiently we d appreciate it if you could provide the following information when contacting us Your name You contact information including a telephone number Your order number if applicable Details of your concerns We will then do everything within our power to rectify the situation as quickly as possible Our promises to you Your correspondence will usually be acknowledged within 5 working days You will be advised of how long a resolution might take as appropriate to the nature of your concerns You will be kept informed throughout the process I need to cancel my order what should I do

    Original URL path: http://www.burford-woodcraft.co.uk/handmade-wooden-products/frequently-asked-questions.html (2016-04-30)
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  • Advice on caring for your woodcraft - Burford Woodcraft [Burford, Oxfordshire, UK]
    sealing the wood Use sparingly by applying with a soft cloth and wiping away any excess depending on the absorption of the wood Work in the same direction as the grain Hard finishes such as wax use a good quality cream furniture wax with beeswax use sparingly too much will leave a cloudy film and buff with a separate cloth Lacquer dusting is all that should be required Stained and painted finishes and metal leaf these should only require dusting Consult an expert for extensive repair work or for the care of antiques and family heirlooms Don t Place it in direct sunlight or near a heat source as this could cause it to shrink and possibly even crack Strong sunlight can change the colour of woods some such as Yew can darken and others such as Walnut can fade Use spray polishes especially those containing silicon as they could damage the surface and leave a residue Use rubber or plastic base mats which could react with the finish and cause it to soften or stain Mix different types of polish or finish Once a piece has been waxed it can t be refinished other than by re waxing unless the wax is removed Use a wax polish on an oiled piece if it s to be re oiled in the future Put hot or very cold mugs or plates etc directly onto the wood s surface which may become marked Kitchenware and food items Do look after it and it should last for years Wooden boards are very hygienic and appear to decontaminate themselves without the need for harsh cleaning solutions One theory is that bacteria are killed by the chemicals in the wood which protects the living tree Clean it regularly with Hot soapy water but NEVER immerse

    Original URL path: http://www.burford-woodcraft.co.uk/handmade-wooden-products/wood-care-tips.html (2016-04-30)
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  • Delivery information for woodcraft orders - Burford Woodcraft [Burford, Oxfordshire, UK]
    next day as long as we have received the order by noon For countries in Europe and the rest of the world we offer both Air Small Packet Service up to 2 kg total order weight which includes up to 41 loss in transit compensation and Parcel Force Global Value Parcel Force Global Value includes two options up to 50 or up to 450 compensation cover Royal Mail Air small packet Please note that the small packet maximum packed order size is length depth width 90cm When this option is chosen please remember to allow for sufficient packing within the maximum size allowed Weight limits when ordering online Please note that the maximum weight of individual orders taken online for delivery to the UK is 10 kg and 5 kg to all other countries You will be notified during the checkout process should your order exceed the weight limit Delivery charges Our delivery charges are based on the total weight including appropriate packaging delivery destination and the class of service selected All costs are inclusive of VAT where applicable and our minimum charges are 2 75 for orders delivered to the UK weighing up to 750g 3 00 for orders delivered to EU countries and 4 25 to the rest of the world weighing of up to 250g So if you re ordering something small and light why not add a few more items for delivery at the same price Order despatch timescales If we have your items in stock they will usually be despatched within seven days However as our products are carefully handmade sometimes we run out of stock and have to wait for more If this is the case we will notify you and advise on how long it will take to have the items made for

    Original URL path: http://www.burford-woodcraft.co.uk/handmade-wooden-products/delivery-information.html (2016-04-30)
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  • Woodcraft item returns policy - Burford Woodcraft [Burford, Oxfordshire, UK]
    ordered items for refund or exchange within 14 days of receipt does not apply to commissions provided those items are returned in the same condition in which they were received How to make a return In the first instance please notify us of your desire to return all or part of your order by telephoning 44 0 1993 823479 or emailing info burford woodcraft co uk stating your full contact details and order number Next please wrap the item s carefully and securely including all of the original packaging and send the parcel to Burford Woodcraft Returns Department 144 High Street Burford Oxfordshire OX18 4QU UK We recommend that you use a recorded delivery service for your own protection since we cannot be responsible for any returned goods that are lost in the post Once we have received your returned items we will be able to process your refund or exchange Refundable costs If you re seeking a full refund for your returned items please note that unless the item s are damaged faulty or delivered in error all return costs will be at your own expense In addition the original outward delivery charges are also non refundable on those

    Original URL path: http://www.burford-woodcraft.co.uk/handmade-wooden-products/returns-policy.html (2016-04-30)
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  • Useful website links - Burford Woodcraft [Burford, Oxfordshire, UK]
    Trade for our area www burfordcotswolds co uk Burford House Hotel A 17th Century landmark on Burford s famous High Street it has become one of the most highly regarded small hotels in the Cotswolds one of Britain s most outstanding beautiful areas Ian Hawkins Stewart Dunkley and their small team of enthusiastic and caring local staff create a warm and welcoming atmosphere really good bedrooms and bathrooms and the best breakfasts lunches afternoon teas and dinners www burford house co uk Craft Galleries BCF Books Established in 1992 the Craft Galleries Guide is an indispensable resource for all those who are seriously interested in the applied arts www bcfbooks co uk Old Swan and Minster Mill A de Savary family boutique inn with a history going back almost 600 years the Old Swan and Minster Mill couldn t be more quintessentially English The perfect spot to escape the city and explore the Cotswolds Or just relax spa and dine www oldswanandminstermill com Oxford City Regional tourist information website covering Oxford City www oxfordcity co uk OXTowns Regional tourist information website covering the whole of Oxfordshire including Burford www oxtowns co uk Hampshire Cam Website with beautiful photographs of Hampshire

    Original URL path: http://www.burford-woodcraft.co.uk/handmade-wooden-products/links.html (2016-04-30)
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  • Privacy statement - Burford Woodcraft [Burford, Oxfordshire, UK]
    1998 only for the purposes of Efficient processing and fulfillment of any order you might place with us whether it be online or by other means Dealing with and answering any enquiry you might make Providing you with the best service we can Such information might include Your name Your address Your telephone number Your email address Your payment card details should you purchase something from us Note that should you place your order online all payment card data is handled securely by our trusted payment services partner PayPal We never have sight of this data See our FAQ page for more information on security Statistical data collection In addition to any personal information you might voluntarily provide we also collect aggregate statistical data regarding the use of our wesbite in the interests of assessing its effectiveness and continually improving its content Such information cannot and does not identify individual visitors to our site so does not compromise any individual s privacy Checking our records If you would like to check any information we might hold for you e g your name address telephone number and email address or you would like any of the information corrected or deleted please

    Original URL path: http://www.burford-woodcraft.co.uk/handmade-wooden-products/privacy-policy.html (2016-04-30)
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  • Copyright and disclaimer statements - Burford Woodcraft [Burford, Oxfordshire, UK]
    that you have read and accepted our copyright and disclaimer statements below Copyright All rights are reserved Burford Woodcraft and its craftspeople do not give you any right or interest in any copyright or intellectual property rights in any product nor the right to copy them The copyright in Burford Woodcraft and burford woodcraft co uk and the content of all the software website and pages relating to burford woodcraft co uk is owned by or licensed to Burford Woodcraft unless otherwise specified and may not be used copied distributed altered or reposted to other websites or in any other media without our express consent Disclaimer Whilst every care is taken to ensure that this website is as up to date and accurate as possible no responsibility can be taken by Burford Woodcraft for any errors or omissions contained herein Furthermore responsibility for any loss damage or distress resulting from adherence to any advice suggestions or recommendations made available through this website howsoever caused is equally disclaimed by Burford Woodcraft Tel 44 0 1993 823479 Email info burford woodcraft co uk Burford Woodcraft 144 High Street Burford Oxfordshire OX18 4QU UK Quick Links Home About Us Focus Gallery High Street

    Original URL path: http://www.burford-woodcraft.co.uk/handmade-wooden-products/copyright-and-disclaimer.html (2016-04-30)
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