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  • CSMB - Support
    can help you We will act as your IT department and be here to advise recommend procure install and maintain your whole IT setup not just at the outset but on an ongoing basis too We will be your IT helpdesk also and the place you turn to for all your IT needs This setup works really well as many of our existing customers can testify to CSMB provide support

    Original URL path: http://www.csmalbrook.co.uk/support.asp?title=Small%20Businesses (2016-02-08)
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  • CSMB - Support
    relationship The staff at CSMB have proven to be life savers on more than one occasion They are polite and helpful calm and reassuring in a crisis Having a dedicated member of the CSMB team who conducts all of our maintenance checks and is available on email and telephone support has meant that staff have been able to build a rapport and feel confident that he understands our systems and

    Original URL path: http://www.csmalbrook.co.uk/support.asp?title=Medium%20Businesses (2016-02-08)
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  • CSMB - Support
    on more than one occasion They are polite and helpful calm and reassuring in a crisis Having a dedicated member of the CSMB team who conducts all of our maintenance checks and is available on email and telephone support has meant that staff have been able to build a rapport and feel confident that he understands our systems and procedures When our regular CSMB representative is not available the support

    Original URL path: http://www.csmalbrook.co.uk/support.asp?title=Large%20Businesses (2016-02-08)
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  • CSMB - Support
    for an on site visit In this manner most problems are resolved at the same time as initially being reported to us Should an on site visit be required the help desk engineers will pass the call on to the nearest field engineer to resolve as soon as possible In all cases the guaranteed minimum response time will be adhered to For the past 5 years CS Malbrook has provided

    Original URL path: http://www.csmalbrook.co.uk/support.asp?title=Helpdesk (2016-02-08)
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  • CSMB - Reduce Costs
    to see where money can be saved I bet we can save your company money Call us and find out why you are probably paying more than you need to for IT support CS Malbrook had a really good grasp of the needs of a fledgling business to provide big company credibility at scalable and affordable costs when we were first setting up our IT systems and stayed with us

    Original URL path: http://www.csmalbrook.co.uk/reduce_cost.asp?title=Want%20to%20reduce%20your%20IT%20costs? (2016-02-08)
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  • CSMB - About Us
    practices in our field and we still constantly strive to offer the best IT Support Consultancy services that money can offer We like to think we do what we do rather well We ve never lost a customer in our history except through acquisition and that s something we re all rather proud of here CSMB provide support to our offices across London and have done for many years Their

    Original URL path: http://www.csmalbrook.co.uk/about.asp?title=history (2016-02-08)
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  • CSMB - About Us
    75 23 2 Technical Ability 1 54 92 6 2 Professionalism 1 63 89 10 1 Response Time after Problem Reported 1 52 95 3 2 Feedback on current status of problem 2 00 75 24 1 Problem Resolution Time 1 55 95 8 0 Problem Resolution Satisfaction 1 49 95 5 0 So our average result for Overall Service was 1 74 which we are really pleased about 85 of our customers think we provide a good to excellent overall service and 13 a satisfactory overall service Value for money well we re not the cheapest IT company out there but we like to think we provide a good service for a fair price 98 of our customers agree with us The Survey then went on to ask about our staff and whether they were Knowledgeable Competent Helpful Punctual Polite Courteous and Presentable Over 97 of our customers responded Yes to all of these areas except one Punctuality Only 90 thought our staff were Punctual This is an area in which we need to improve and we are putting measures in place to resolve this with immediate effect We then asked for comments both positive and negative about our

    Original URL path: http://www.csmalbrook.co.uk/about.asp?title=survey (2016-02-08)
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  • CSMB - About Us
    you want to see faces made for radio come back soon CSMB provide support to our offices across London and have done for many years Their engineers are incredibly professional and highly skilled Speedy prompt and efficient support every time

    Original URL path: http://www.csmalbrook.co.uk/about.asp?title=Meet%20the%20team (2016-02-08)
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web-archive-uk.com, 2017-12-16