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  • Our Performance
    Social Housing Charter Independent monthly customer feedback 3 yearly customer satisfaction survey with tenants and owners Rolling internal audit programme Rolling action plan of work with Clyde Valley Customer Panel This is considered throughout the whole organisation with the main results on how we have used the information to improve services published in our Annual performance report Annual value for money statement Quarterly You Said We Did report Newsletters Most

    Original URL path: http://www.cvha.co.uk/how-we-are-doing/our-performance/ (2016-02-11)
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  • Value For Money
    Our Customer Panel RIGHTS AND RESPONSIBILITIES Right to Repair Rechargeable Repairs Compensation for Improvements Scottish Social Housing Charter Useful Documents and Information HOW WE ARE DOING Our Performance Value For Money CONTACT Value For Money Clyde Valley Housing Association 50 Scott Street Motherwell ML1 1PN ENQUIRIES 01698 268855 REPAIRS 0800 073 0703 EMAIL cvha cvha org uk The Team Leadership Team Management Team The Board Board Members Share Membership Meetings

    Original URL path: http://www.cvha.co.uk/how-we-are-doing/value-for-money/ (2016-02-11)
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  • CONTACT
    and Information HOW WE ARE DOING Our Performance Value For Money CONTACT CONTACT Office Address 50 Scott Street Motherwell ML1 1PN Contact Details Enquiries 01698 268855 Repairs 0800 073 0703 Email cvha cvha org uk Opening Hours Monday Thursday 9 to 5 pm Friday 9 to 4 30pm General Contact Form Name Address Email Comments Clyde Valley Housing Association 50 Scott Street Motherwell ML1 1PN ENQUIRIES 01698 268855 REPAIRS 0800

    Original URL path: http://www.cvha.co.uk/contact/ (2016-02-11)
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  • Leadership Team
    Repair Rechargeable Repairs Compensation for Improvements Scottish Social Housing Charter Useful Documents and Information HOW WE ARE DOING Our Performance Value For Money CONTACT LEADERSHIP TEAM Tom Barclay Chief Executive John Turnbull Investment Director Nareen Owens Corporate Services Director Shirley MacDonald Finance Director Clyde Valley Housing Association 50 Scott Street Motherwell ML1 1PN ENQUIRIES 01698 268855 REPAIRS 0800 073 0703 EMAIL cvha cvha org uk The Team Leadership Team Management

    Original URL path: http://www.cvha.co.uk/leadership-team/ (2016-02-11)
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  • Management Team
    Social Housing Charter Useful Documents and Information HOW WE ARE DOING Our Performance Value For Money CONTACT MANAGEMENT TEAM Lesley Clarkson Housing Services Manager Sean Currie Asset Manager Carol Kirkman Development Manager Kevin McGhee Housing Maintenance Manager Andy McVey ICT Manager Linda Sneddon Housing Operations Manager David Powrie Finance Manager Clyde Valley Housing Association 50 Scott Street Motherwell ML1 1PN ENQUIRIES 01698 268855 REPAIRS 0800 073 0703 EMAIL cvha cvha

    Original URL path: http://www.cvha.co.uk/management-team/ (2016-02-11)
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  • Board Members
    Scottish Social Housing Charter Useful Documents and Information HOW WE ARE DOING Our Performance Value For Money CONTACT BOARD MEMBERS Campbell Boyd Chairperson John McBride Secretary Allan Murray Vice Chairperson John Gormley Linda Scott Jonathan Fair Richard Maconachie Alex Baird Andrew McFarlane Donna Higgins Edward Harkins Kerr Luscombe Clyde Valley Housing Association 50 Scott Street Motherwell ML1 1PN ENQUIRIES 01698 268855 REPAIRS 0800 073 0703 EMAIL cvha cvha org uk

    Original URL path: http://www.cvha.co.uk/board-members/ (2016-02-11)
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  • Share Membership
    to encourage greater participation in our activities Membership provides the opportunity to stand for election at the Annual General Meeting and vote for members of the Board To join you simply have to complete a membership application form and forward this together with 1 00 On approval of your application you will receive a lifetime share in Clyde Valley Housing Association If you would like to find out more information

    Original URL path: http://www.cvha.co.uk/share-membership/ (2016-02-11)
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  • Meetings
    the following dates this coming year 22 February 2016 16 May 2016 5 September 2016 5 December 2016 If you would like to attend please contact Nareen Owens on 01698 328240 or nareen owens cvha org uk Board Meetings Agendas and Minutes Document Title File Board Meeting Agenda 7 December 2015 Board Meeting Minutes 21 September 2015 Board Meeting Agenda 21 September 2015 Board Meeting Minutes 27 July 2015 Board

    Original URL path: http://www.cvha.co.uk/meetings/ (2016-02-11)
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