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  • Reflections on a Foolproof internship
    if I could start the following week I was initially taken on for a month to help out with a large piece of research observing a client s UX identity and assessing how it could develop over the next few years It was a really exciting project that included 76 user research sessions in the UK and US The experts covered many domains including UX interaction design media journalism branding and advertising I found it fascinating hearing what they had to say Foolproof then agreed to keep me on for a year as part of a placement during my university course Q What sort of projects have you been working on A I ve been able to take part in a wide variety of work supporting consultants on projects in finance retail education and consumer electronics sectors I ve been involved with conducting research in the lab and the field and now that s completed I ve been helping with the analysis and report Right now I m currently running my own primary research project looking at how digital can be used to improve the retail experience I m really excited to be conducting my own focus groups and desk research Q What skills have you learnt that you will take away with you into your final year at university A I ve developed my moderating and analysis skills which will definitely help the research I conduct in my final year I ve learnt to be more clear and concise in my writing which will come in handy when trying to fit within a word count Working in such an agile agency has meant I ve had to be really organised and manage my time effectively as you never know what the next week may entail I ve also learnt

    Original URL path: http://www.foolproof.co.uk/thinking/reflections-on-a-foolproof-internship/ (2016-02-14)
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  • CV writing top tips for UX job applications
    Think hard about your personal statement This is the opening section of your CV that tells the reader where you d like your career to take you and reveals your passion for UX Use strong action words and short positive statements Unlike your covering letter the personal statement never becomes separated from the CV so make sure it works hard for you List your work experience Contractors and experienced practitioners often fall into the trap of listing all their previous jobs in reverse chronological order with detailed achievements listed beneath each one This can lead to a great deal of repetition so why not list all your previous jobs in a single line each and call out your skills and achievements in a separate section I reviewed a CV like this recently and it was like a breath of fresh air Highlight your skills It s good to know which software packages you re au fait with but much more useful to see the UX research and design methodologies that you know well We re always on the lookout for T shaped people In other words practitioners who have a strong foundation in one area of UX with a range of complementary skills It s also good to see languages on a CV but you should only list them if you are confident using them in a work context Education and training Your CV should always show the highlights of your higher education but once you get past your first or second job it s no longer relevant to list your GCSEs and A levels no matter how glittering your school career was At this stage you should also think about ditching the list of modules that made up your degree course and the fact that you ran the college snack bar As your career progresses these details or your education should be replaced with vocational training that you ve taken while at work Include a few interesting personal details Your CV should principally be about your education and career but make sure there s room at the end for a few lines to suggest you re not a one dimensional workaholic What I hope not to see When composing your CV there are a few schoolboy or girl errors that you should avoid If you don t you may not get that all important first interview Typos These are never a good thing but on a CV they re a cardinal sin If spelling and grammar aren t your strongest points I implore you to ask a friend or two to proofread it for you Job tarts A CV listing one short employment after another can spell danger The last person we want to take on is a quitter who might leave a few months after passing probation in pursuit of greener grass elsewhere If your short assignments are internships or contracts then you should say so on the CV If not you ll need to have a convincing

    Original URL path: http://www.foolproof.co.uk/thinking/cv-writing-top-tips-for-ux-job-applications/ (2016-02-14)
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  • Festive student visit
    tools and methodologies we employ in our work and how their university studies relate to what we do for our clients Next Jonathan Culling our Director of UX presented the students with a fieldwork task Many traditional retailers are suffering from showrooming We know that shoppers showroom but we wanted to find when why and how So we sent our students down to One New Change to do some guerrilla research After an hour or so interviewing shoppers and staff we headed to the nearest pub to celebrate and chat about what the students had found The students identified five key showrooming trends which we have illustrated The winning team interviewed six people gathering interesting insight about showrooming behaviour These students went above and beyond by interviewing London s mayor Boris Johnson who was buying presents for his family in the shopping centre 0 15 0 0 Related content Here s a selection of other articles you may like from the frontiers of user experience or view all in Thinking UX Pub Crawl By Danielle Lyon A day in the life of a UX Consultant By Lauren Coleman Newt Judge Experiment the results are in By Foolproof UX jobs skills

    Original URL path: http://www.foolproof.co.uk/thinking/festive-student-visit/ (2016-02-14)
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  • interview This article from The Drum featuring our own Leslie Fountain with Lewis Milford Head of Global Resourcing at Nokia and Craig Le Grice Head of Technology and Strategy and Director of BIMA provides some insight into the interviewing process Responsive interviewing techniques How to be a UX Chameleon If you liked this post you may also like Interview Elsa Plumley Principal Consultant How to ace the UX job application

    Original URL path: http://www.foolproof.co.uk/thinking/how-to-pass-the-job-interview/ (2016-02-14)
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  • design challenges Brief one saw two teams looking into their crystal balls exploring the possible uses of the spaces left by ATMs as society chose to become fully cash less Brief two saw the other two teams look into how energy monitoring and wellbeing could go hand in hand for the older members of society The day was spent narrowing down specific users environments and utilising this knowledge to spring board into generating dozens of ideas and concepts before down selecting and putting the flesh on the bones of one idea Through an iterative process we constantly refined our concepts tackling t he streets to get guerrilla research from real world consumer role playing scenarios and producing 3D mock ups The day concluded with a pitching session to the Foolproof team pitting each team against the other as we dug beneath the surface of each team s ideas and tested their viability The winning team came from Brief two who had picked up on the insight of the loneliness experience by isolation in old age Their vision was to provide an energy monitor which allowed people to see if their friends and neighbours are in via their TV set As people check in to each other s houses their energy consumption automatically reduces whilst both friends earn discounts and rewards from the energy company By fostering tighter social networks emotional wellbeing improves whilst the eldest members of a community are more frequently visited and in this way their physical health monitored Speaking for myself and all of TADA the day was an exciting and engaging experience which made design feel more tangible than sitting in a lecture theatre Thank you to all the Foolproof guys Polly Lauren and Jude for giving up their Saturday and making the workshop happen as

    Original URL path: http://www.foolproof.co.uk/thinking/fresh-blood-%28sweat-and-tears%29/ (2016-02-14)
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  • life of a UX Consultant By Lauren Coleman 27 Jun 2013 Considering a job in experience design Maybe this will help you make up your mind For one day and a bit I documented my day as a UX Consultant Here s what I got up to Sharpies and Post its at the ready we get through a lot of these Reviewing research findings with clients A great end to my day lightning talks at The Book Club on content strategy And the next day working on my sketchnotes for the Foolproof website Visit our careers page for current UX job vacancies If you liked this post you may also like How to pass the job interview An interview with elsa Plumley on her role as Principal Consultant How to ace the UX job application 0 0 0 0 Related content Here s a selection of other articles you may like from the frontiers of user experience or view all in Thinking Profiling the perfect practitioner By Lauren Coleman How we work students visit Foolproof By Matt Radbourne Re Discovering the value of rigour By Rob Gillham UX jobs skills 0 0 0 0 What do you think Leave your

    Original URL path: http://www.foolproof.co.uk/thinking/a-day-in-the-life-of-a-ux-consultant/ (2016-02-14)
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  • sparked further discussion about portfolios mentorship and the importance of a design education I recently attended the UK UPA event Profiling the Perfect UX Practitioner The panel consisted of Aline Baeck Andy Budd Stavros Garzonis and Jason Mesut The general consensus towards the end of the evening was that there is no such thing as the perfect consultant UX practitioners come in all shapes and sizes and to be a good one you don t require a formal qualification My reflection after the event is that in order to succeed you have to be passionate about what you do and have a handful of soft skills such as being able to think conceptually and having good listening and reasoning skills As a practitioner it s important to continually develop and evolve your skills and as a result your confidence will grow Instinct is important and mistakes are inevitable learn from them and move forward Here are my sketch notes from the event View full image as pdf 0 0 0 0 Related content Here s a selection of other articles you may like from the frontiers of user experience or view all in Thinking Interview Elsa Plumley Principal Consultant By

    Original URL path: http://www.foolproof.co.uk/thinking/profiling-the-perfect-practitioner/ (2016-02-14)
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  • Almost 20 of my role is about developing long term relationships with our clients and working alongside the client services team to find the best solutions for our client s needs The remaining 20 involves working with my team to help them achieve their ambitions and to make sure we have a cohesive team which meets its performance measures I also participate in our marketing activities including writing blogs and presenting at events which have included MediaPro Internet World and to students at UCL Q Which in your opinion are the three top skills a PC needs to do their job effectively A Good practitioner skills Commercial awareness of how a business works from our client s point of view but also from an internal perspective Leadership you need to be good at motivating people Q What do you find most rewarding about your job A Unlike many other agencies as a consultant I have the opportunity to work on most projects from the beginning to the end because I work with client services to help build long term relationships with clients I also have an awesome team and I find it incredibly rewarding to watch them grow and develop Q What is the most challenging aspect of your job A It s the most challenging aspect but also one of the most exciting and that s working with other client account teams to make sure that we all have the best people for the job on our projects It often involves some heavy negotiation and excellent communication skills Q Which is the most exciting project that you have worked on which we can mention of course A Multi channel booking process for Belron Autoglass we worked with Belron to develop a best in class multi channel booking process I

    Original URL path: http://www.foolproof.co.uk/thinking/interview-elsa-plumley-principal-consultant/ (2016-02-14)
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