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  • actually been around for several years now I expect Dan Brown s Page Description Diagrams to be re discovered by the UX design community soon The day continued at a pleasant pace with blocks of three talks followed by a brief discussion We heard about UI design patterns for navigation applying a progressive enhancement ethos and how to work with web fonts and icon asset fonts The theme of site performance came up a few times good performance is good design as well as how to deal with images and multimedia assets responsively I personally really enjoyed Anna Debenham s talk She reminded us all that RWD is not just about smaller smartphone viewports but also about game consoles which could sometimes sit on the other side of the screen size spectrum Game consoles also present a range of very juicy interaction design challenges thanks to differences in input methods gamepads touchscreens voice gestures pointers remotes Mark Boulton closed the day with his keynote suggesting that designers have sometimes become too comfortable with their tools methods and workflows applying their favourite tried and tested solutions to a brief after brief For example for a few years in the recent past fixed layout sites were just too easy to settle for On the modern web there are edges to our canvases it s just that they are no longer known It s time to reflect on what is to come next We need to start feeling comfortable about feeling uncomfortable Online resources Some speakers have published their talks as blog posts already Here is Elliot Jay Stock s talk Responsive Web Design The War Has Not Yet Been Won Orde Saunders even published his notes for all the talks from the conference Going responsive It s not surprising that our clients

    Original URL path: http://www.foolproof.co.uk/thinking/how-was-responsive-day-out/ (2016-02-14)
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  • Thinking | Foolproof
    to test the audiences skills knowledge and basic intuition as well as a bit of pot luck and folly Tags Farewell to Bill Moggridge By Meriel Lenfestey 11 Sep 2012 Bill Moggridge had a design philosophy and process that was strongly collaborative and human centred He coined the term Interaction Design and was an inspiration to several generations of computer related designers interaction designers service designers and now experience designers Tags London 2012 and the digital legacy By Peter Ballard 09 Sep 2012 London 2012 provided a range of mobile and tablet apps to support our desire to keep up to date with the sporting action on the move and never miss a moment Videos could be viewed on PC tablet and mobile devices setting new standards for the live streaming of sporting events proving that a UX vision can inspire a team to do great things Tags Technology UX design practice The brave new world of Windows 8 By Elaine McVicar 06 Sep 2012 Microsoft have completely rethought the windows 8 operating system creating new design principles to help designers create apps with consistent style and functionality A Creative Technologist at Microsoft ran through design principles and allowed designers to try them out first hand Tags Mobile smart devices Technology Worksheets for ideation workshops By Foolproof 05 Sep 2012 When planning ideation workshops simple worksheets help focus participants attention and make it clear how they can contribute Over the last few years the worksheets we use have converged into a simple set of four Manifesto Sketch Storyboard and Concept which are included to download in this post Tags UX design practice Design for Collaborative Consumption By Meriel Lenfestey 03 Sep 2012 Collaborative consumption as a business model which stems from traditional lending borrowing and sharing practises is disrupting and reinventing how we consume Customer experience is particularly important in this sector as it must improve upon existing services in order to change consumer behaviour Tags Brand marketing UX design thinking Mobile and tablet specific guidelines Part 1 Why we need them By Elaine McVicar 28 Aug 2012 Mobile devices have grown exponentially along with the level of interaction and depth of engagement Businesses are looking for ways to engage with their customers which we believe makes using design guidelines specific to mobile and tablet important Tags Mobile smart devices UX design practice Mobile and tablet specific guidelines Part 2 Design considerations By Elaine McVicar 23 Aug 2012 Developing mobile and tablet guidelines involves creating a balance between standard mobile design patterns OS specific guidelines where appropriate alongside existing online brand guidelines All of these together allow you to create a better user experience for customers Tags Mobile smart devices UX design practice Profiling the perfect practitioner By Lauren Coleman 13 Aug 2012 The general consensus at the UXPA event on profiling the perfect UX practitioner was that there is no such thing as a perfect consultant UX practitioners come in all shapes and sizes Tags UX jobs skills Motivated

    Original URL path: http://www.foolproof.co.uk/thinking/?page=10 (2016-02-14)
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    is to identify different groups of customers or potential customers Personas also represent groups of real customers but their use is quite different This post looks at when you should use each of these methods Tags UX design practice The challenges of B2B User Experience By Rob Gillham 19 Jun 2012 User experience design in the B2B domain is falling behind that of B2C with internal systems that are time consuming to use and provide a poor user experience This post addresses the challenges facing B2B organisations and UX consultants when tackling these systems Tags UX design thinking Business to business The challenges of cloud gaming By Philip Morton 14 Jun 2012 Cloud gaming was a hot topic at the E3 conference and has a number of advantages for consumers such as a lower cost and instant access to games However there are also a number of user experience challenges to overcome in order for it to truly revolutionise the games industry Tags Technology Games gaming Connected TV The Future of Content Discovery By Foolproof 12 Jun 2012 Connected TV brings some marvellous opportunities for innovative new viewing experiences Enhancing content discovery will be a key consideration when designing new viewing experiences in order for viewers to find relevant content without feeling overwhelmed Tags Technology Media E3 2012 a round up By Philip Morton 11 Jun 2012 E3 2012 was the dip before an uplift in terms of the gaming industry s cycle but included plenty of insight on the console manufacturers priorities Multiscreen gaming experiences and cloud gaming saw more attention than before while mobile and social gaming also featured on the periphery Tags Games gaming The connected audience TV s Kodak Moment By Foolproof 07 Jun 2012 With the introduction of second screens there is no longer a clearly dominant mode of TV consumption With limited free time and virtually unlimited choice creating a differentiated user experience is becoming the strategic imperative for broadcasters Tags Technology Media Happy rebirthday UXPA By Tom Wood 06 Jun 2012 We were delighted to hear that the UPA have changed its name to the User Experience Professionals Association UXPA The name change represents the move of user experience from a peripheral discipline to one of central importance to consumer industries Tags User control and responsive design By Matt Radbourne 01 Jun 2012 When implementing effective responsive designs there are a number of points to consider With people using their mobile devices for an increasing number of tasks you can no longer distinguish between mobile and desktop content making responding to the user s real world context a complex task Tags UX design thinking Media The NEXT big thing at Digital Shoreditch By Tim Caynes 31 May 2012 At Digital Shoreditch 2012 Tim Caynes talked about mobile wallet design prompting discussions around the probable futures for mobile payment systems NFC implementations and winners and losers in the mobile payment land grab Tags E3 2012 Preview What s next in videogames By Philip Morton

    Original URL path: http://www.foolproof.co.uk/thinking/?page=11 (2016-02-14)
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  • of Physical vs Digital with representatives from Berg Moo MakieLab and Sugru Berg agreed that design is about cultural intervention and it is the culture that makes life interesting They love to create products with an inexpensive reach and shared a range of great inventions with us Tiny Printer was a personal favourite which was not surprising as who could resist that face Connected experiences the challenges of bringing a new physical product to market and ultimately closing the digital loop all came with interesting standpoints Jane from Sugru spoke of the complex sciencey stuff behind the creation of their product but showed true passion when she began talking about their community Sugru users are at the heart of their brand and although the diversity of the product makes marketing a challenge it s the creativity and brilliance of the users that make it such a great company and ultimately a product that sells well The tempo of the event really picked up after a well needed coffee break and the second session kicked off With talks that felt more like an act at the Edinburgh fringe than a Creative industry event Tim Malbon Tom Roope and the hilarious illustrator Mr Bingo took to the stage With a large proportion of their material revolving around toilet jokes and a somewhat disturbing display of serial killer art I was left mostly confused but smiling The Artistic Bit The afternoon was by far my favourite part of the day The circus tent was transformed into an art studio with easels and charcoal galore With some very eccentric creative types bounding around pointing us in the right direction The model in my group posed with wigs umbrellas and a Minotaur head so imaginations were running wild as we dusted off up our rusty

    Original URL path: http://www.foolproof.co.uk/thinking/motivated-by-inspiration-poke-presents-creative-day-2012/ (2016-02-14)
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  • Thinking | Foolproof
    thinking Luck What it means in sport life and UX By Rob Gillham 26 Apr 2012 In a talk at the London School of Economics writer and former England cricketer Ed Smith made a compelling case for embracing luck in our lives drawing parallels with mistakes researchers often make in drawing their inferences from customer data Tags UX design thinking Cookies update By Meriel Lenfestey 25 Apr 2012 The EU privacy directive has driven much debate Our advice to clients is to understand the spirit of the law and then interpret it in a way which maps to the level of risk the organisation is prepared to take and the context of the business Tags Brand marketing Consumer retail Breaking organisational silos at UX HK By Ray McCune 20 Apr 2012 At UX Hong Kong 2012 breaking down organisational silos was a key topic This suggested an acceptance with UX professionals from all types of organisations that UX has matured as a discipline and earned the right to play a leading role in supporting business strategy and change Tags Brand marketing Experience design UX strategy Data is not a dirty word in design By Foolproof 18 Apr 2012 There is a strong constituency in the design community that believe data has no place in the design process The reality is that good design stems from the right reason for creativity Understanding the pain points the customer experiences helps to define the problem space and build a platform for truly creative thinking Tags Data analytics UX design thinking Understanding and winning the mobile consumer By Ray McCune 13 Apr 2012 Following his webinar on Understanding and winning the mobile consumer Ray McCune answers questions on identifying the context when designing for mobile mobile gambling mobile version vs responsive design and advice when developing B2B apps Tags Mobile smart devices Consumer behaviour Making the most of the bank login page By Matt Radbourne 05 Apr 2012 Most customers primary point of entry to a bank s website is the login page which provides a valuable opportunity to target focused content at particular user segments to create a more positive user experience Here are three objectives of a typical banking homepage that the login page can fulfil Tags Financial services UX design practice TV Coming to a second screen near you By Peter Ballard 02 Apr 2012 The socially connected generation are already well established on dual screen viewing and both broadcasters and brands are waking up to the opportunities this behaviour presents such as integrated social engagement e commerce opportunities or enhanced content Tags Mobile smart devices Media NFC putting magic into the world By Tom Wood 23 Mar 2012 Local meet up group Hot Source ran a month long event allowing teams to use a Near Field Communications NFC campaign management platform developed by Proxama It was the first event of its kind in the UK and resulted in some remarkable ideas for using this emerging technology Tags Mobile smart devices

    Original URL path: http://www.foolproof.co.uk/thinking/?page=12 (2016-02-14)
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  • Thinking | Foolproof
    is and how it works By Philip Morton 24 Jan 2012 Responsive design offers designers and developers a forward looking approach that done well provides a great user experience for users across a variety of devices This post considers how it works and its two main benefits Tags Mobile smart devices UX design practice EU Cookie Directive could make the web less accessible for all By Meriel Lenfestey 19 Jan 2012 The new EU Privacy Directive requires online services which make use of cookies or similar technologies to gain informed consent from consumers before they can use them on their website Our research suggests that the Directive could make the web less accessible for all Tags Brand marketing Consumer retail TV In pursuit of effortless multi screen viewing By Foolproof 17 Jan 2012 The increase in multi screen television viewing poses a challenge for content providers designing future viewing experiences This post looks at the two factors that content providers must consider if they are to create truly engaging experiences control and choice Tags Consumer retail Media Where s the X in UX By Christian Barnett 16 Jan 2012 Designing a digital site or service sometimes requires more than just creating a great functional experience it needs to be emotionally engaging Putting the X back in UX means looking beyond just functionality to create a rewarding and branded experience Tags Experience design Customer experience measurement thinking beyond service By Tom Wood 11 Jan 2012 As marketing models have evolved customer experience measures are becoming more effective at predicting positive business outcomes than traditional methods This post suggests some customer experience measures that really count Tags Brand marketing Data analytics Online product filtering top tips By Dan Marley 10 Jan 2012 With the online retail world offering a wide variety of products consumers need to be able to cut through the masses of products available in order to find the single product that they actually need This post highlights the top tips for product filtering design Tags UX design practice Q A Brand experience UX strategy By Tim Loo 04 Jan 2012 Following his webinar The Brand Experience Gap Tim Loo answers questions on brand experience UX strategy and creating cultural change in big organisations Tags Brand marketing UX strategy Rapid iterative testing pushing the focus onto solutions not problems By Foolproof 14 Dec 2011 Iteration cycles play a vital role in the design process This post explores the primary reasons why a Rapid Iterative Testing and Evaluation process has become popular with many of our clients Tags UX design practice What should FMCG brands do with their websites By Tom Wood 09 Dec 2011 Although Facebook offers opportunities for richer forms of interaction than either digital advertising or a brand s own website have historically delivered FMCG brands need to consider the risks of making Facebook where they live online and consider a new future for brand websites in the marketing mix Tags Brand marketing Social media Who s dreaming

    Original URL path: http://www.foolproof.co.uk/thinking/?page=13 (2016-02-14)
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  • Thinking | Foolproof
    guide users back from a new tab Tags UX design practice Embrace constraints By Foolproof 17 Oct 2011 Charles Eames a renowned designer has the view that design is defined by the willingness to embrace constraints This post looks at why we love constraints and understanding exploring and responding to the opportunities they provide us Tags EU Cookie Directive and what it means to you By Rachel Buck 14 Oct 2011 It s was evident from the 2011 JUMP conference that the EU Cookie Directive had left people confused and unsure of what measures they needed to put in place to comply with the law Conrad Bennet s overriding point in his presentation was that there s no quick fix Tags Data analytics Retail and faceted search By Meriel Lenfestey 13 Oct 2011 When purchasing a product consumers can sometimes be confronted with too much choice that is presented in a way which doesn t support decision making This post looks at ways that faceted search could be improved Tags Consumer retail UX design practice Define the problem first By Jan Srutek 11 Oct 2011 It is easy for designers to jump to conclusions prematurely After seeing one usability testing session and identifying a flaw in the user interface it s tempting to design a solution that seems to fix it Be careful of only fixing the symptom of the problem Tags UX design thinking 2FA vs Mobile By Nicole Harlow 04 Oct 2011 With rapid growth in web enabled smart phones making internet banking via mobile ever the more popular what has been the perceived impact on security and convenience when it comes to using Two Factor Authentication devices alongside a mobile Tags Mobile smart devices Financial services To boldly glow experience design without borders By Tim Caynes 03 Oct 2011 When creating user experiences you need to understand the problem you re designing a solution for As the experience design industry grows and approaches a critical mass we need to be wary of commoditising service offerings Tags UX design thinking UX as a strategic resource By Leslie Fountain 27 Sep 2011 The Great Outdoors of Design GOOD conference in London had a number of thought provoking presentations and group discussions around design research Tags UX strategy EU Cookie Directive and your users By Meriel Lenfestey 22 Sep 2011 How to make sure your website complies with the EU E Privacy Directive without compromising the user experience Tags Experience design The true cost of poor usability a day of my life By Peter Ballard 21 Sep 2011 Have you ever stood in a queue at a station waiting to use the ticket machines and noticed that anyone picking up pre ordered tickets seems to go into melt down when prompted for their booking reference In this case the designer has failed to understand the customer Tags Experience design The myth of doing things properly and other secrets By Peter Ballard 14 Sep 2011 In experience design there are many

    Original URL path: http://www.foolproof.co.uk/thinking/?page=14 (2016-02-14)
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  • Thinking | Foolproof
    experience Tags Mobile smart devices Financial services The latest thinking in CX By Peter Ballard 11 Jul 2011 Customer Experience is moving up the strategic agenda and now sits as a priority area for many executive boards This post looks at some of the latest thinking in customer experience Tags Brand marketing Clerkenwell Design Week Ideation workshops 1 By Foolproof 08 Jul 2011 For Clerkenwell Design Week we collaborated with Koleksiyon a furniture design company from Turkey to run two ideation workshops in their beautiful new showroom in Brewhouse Yard Tags The UX 500 By Tom Wood 07 Jul 2011 The UX 500 is a list of user experience opinion leaders from around the world ranked by their social influence We hope it will be a useful resource that gives a view of who s who in the field Tags Is social research part of your UX toolkit By Elsa Plumley 05 Jul 2011 We asked 110 UX professionals worldwide how they are using social networks as part of their UX toolkit The results gave us insight into some of the common uses Tags Social media UX design practice Fr agile By Foolproof 04 Jul 2011 An increasing number of projects outside of traditional software development are following an agile methodology This post questions agile s suitability for creating customer facing systems with a coherent end user experience Tags UX design practice UPA 2011 in Atlanta By Tom Wood 27 Jun 2011 UPA conferences tend to focus on tradecraft perfecting the detail of methods and techniques and thinking about the things UX professionals do every day The 2011 event provided a great opportunity to get some thinking time in the company of talented and experienced people Tags NFC wristbands enhance the festival experience By Peter Ballard 22 Jun 2011 In research we conducted at the Isle of Wight Festival 100 of Festival goers interviewed said they would use prepaid wristbands to pay for items at other festivals and events Tags Mobile smart devices Financial services Q A from Future of Digital Marketing By Peter Ballard 15 Jun 2011 We attended the Future of Digital Marketing event and asked brands about their UX design challenges This ranged from questions on mobile video and the role of Facebook in research Tags User experience for social change at the UPA By Tim Caynes 13 Jun 2011 This UPA event provided some inspirational examples of how gaining insights and applying user experience design methods really could do good in the real world This post includes links to the content of the talks Tags Take part in our UX social quiz By Elsa Plumley 10 Jun 2011 Social media has the potential to be a hugely useful resource for the user experience community but so far has been largely untapped for research and design purposes We set up a quiz that explores how the UX community uses social networks ahead of a presentation at the UPA conference Tags Are you designing your tablet apps for

    Original URL path: http://www.foolproof.co.uk/thinking/?page=15 (2016-02-14)
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