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  • Domain Name T&C
    4 If required by the Customer Graham Bell Design will host any domain name registered through Graham Bell Design on Graham Bell Design s name servers and provide Web redirection and email forwarding services PROVIDED ALWAYS that the domain name is managed by Graham Bell Design and Graham Bell Design remains the technical and billing contact The Customer acknowledges that if the domain is transferred to another registrar or management of the domain is transferred to another service provider or if the technical and or billing contact is changed Graham Bell Design will no longer be under any obligation to host the domain and or provide web redirection and or email forwarding 4 5 If the Customer does not make use of the Web redirection service for a domain and does not have web hosting provided by Graham Bell Design under a separate contract it will be redirected to a holding page or other website The Customer agrees that Graham Bell Design may amend the content of any holding page or change the destination of any redirection is at its sole discretion This does not in any way affect the Customer s right or ability to make use of the Web redirection facility as and when the Customer chooses until such time as the domain name licence has expired 4 6 Graham Bell Design will comply with all applicable data protection legislation in relation to the personal details that the Customer provides All information provided to Graham Bell Design will be dealt with in accordance with Graham Bell Design s privacy policy which can be found on the Website at http www gbd co uk index php privacy policy The Customer acknowledges that Graham Bell Design is under no obligation to edit review or modify information provided by or on behalf of the Customer In order to maintain the integrity of the service Graham Bell Design reserves the right to forward contact details to the police or other regulatory authorities where requested to do so Graham Bell Design may also forward contact details where a complaint arises concerning the Customer s use of the Service and where that use is deemed by Graham Bell Design to be inconsistent with these user conditions 5 Fees 5 1 The Customer shall pay to Graham Bell Design the Fees inclusive of any additional costs incurred by Graham Bell Design in processing a domain name registration or renewal 5 2 The Fees shall be paid by the Customer as detailed on the Website at http www gbd co uk page domain name registration without set off or counterclaim 5 3 The Customer acknowledges that the provision of the Services is conditional on Graham Bell Design receiving payment of the Fees in full and in the event of non payment of Fees or suspected fraudulent activity in relation to payment of Fees by the Customer Graham Bell Design reserves the right forthwith to withhold suspend or cancel the Services 5 4 The Customer acknowledges that occasionally unforeseen charges are incurred in processing Orders Graham Bell Design shall obtain the Customer s written consent before incurring such charges 5 5 Interest may be charged on overdue accounts at such a rate as may be published on the Website Such interest will be calculated on a daily basis from the date payment was due until the date payment is received including any time following the entry of judgement and will be compounded monthly 6 Cancellation 6 1 In entering into a Contract with Graham Bell Design for Domain Name Services the Customer acknowledges that performance of the Contract will begin immediately and that it is hereby forfeiting its right to cancel the Contract under the Regulations 7 Refunds and Credits 7 1 If the domain name requested by the Customer is unable to be registered the Customer will be entitled to a refund of any Fees paid 7 2 Unless otherwise provided in the Contract the Customer shall not be entitled to any refund of domain name registration or renewal fees where a registration or renewal has been completed 8 Transfer of domain names 8 1 Graham Bell Design reserves the right to refuse to transfer a domain where any sum is due from the Customer to Graham Bell Design in respect of that domain name 8 2 Where the Customer wishes to transfer the ownership of its domain to a third party Graham Bell Design may incur costs from its suppliers or the Relevant Naming Authority and will be entitled to charge that cost on to the customer 8 3 On request from a customer in writing Graham Bell Design will transfer any uk domain name on which any fees due have been paid that has been registered by us for that customer to an alternative registrar without charge International domains on which any fees due have been paid will also be transferred on request in writing but where Graham Bell Design incurs costs from its suppliers we will be entitled to charge that cost on to the customer 8 4 Any domain name not registered through Graham Bell Design but subsequently transferred to Graham Bell Design is subject to the Conditions 8 5 In submitting a request for a domain name to be transferred to Graham Bell Design the Customer warrants that it is the registrant of the domain name or is authorised to act for and on behalf of the registrant 8 6 In the event of a dispute regarding the ownership of or any rights to a domain name transferred to Graham Bell Design Graham Bell Design reserves the right to take any and all necessary action to protect itself including without limitation the right to give the registry key for the domain name to the registrant and or to authorise the transfer of the domain name away from Graham Bell Design 9 Renewal of domain names 9 1 Graham Bell Design will send the Customer a reminder by email not later than

    Original URL path: http://www.gbd.co.uk/index.php/domain-name-t-c?tmpl=component&print=1&page= (2016-02-16)
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  • Graham Bell Design
    Email this link to a friend Close Window Email to Sender Your Email Subject Send Cancel

    Original URL path: http://www.gbd.co.uk/index.php/component/mailto/?tmpl=component&template=protostar&link=982ad33c29530ceca150d68d044920b61510b2a0 (2016-02-16)
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  • Privacy Policy
    card transactions are processed using our own Internet merchant account and authorized via a third party payment gateway system The payment gateway is an authority in trusted modular payment solutions and security systems on the Internet Cookies We will store a persistent cookie so that you may retrieve the products in your shopping cart with no need to go through re choosing all of them again However the cookie will eventually expire if there is no activity in your cart e g view add to etc for a number of days This website s cookies do not contain any personally identifiable information If a user rejects the cookie they may still use our site but the user will experience limited functionality in some areas of our site For example the user will not be able to process an order through our shopping checkout area Sharing We use third party shipping companies e g mail UPS etc to ship orders and a third party credit card payment processing system to bill users for goods and services These companies do not retain share store or use personally identifiable information for any secondary purposes Links This web site may contain links to other sites Please be aware that Graham Bell Design is not responsible for the privacy practices of such other sites We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information This privacy statement applies solely to information collected by Graham Bell Design Newsletter Bulletin If a user wishes to subscribe to our newsletter and or update bulletin we ask for the user s email address Please see our choice and opt out below Security This website takes every precaution to protect our

    Original URL path: http://www.gbd.co.uk/index.php/privacy-policy?tmpl=component&print=1&page= (2016-02-16)
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  • Graham Bell Design
    Email this link to a friend Close Window Email to Sender Your Email Subject Send Cancel

    Original URL path: http://www.gbd.co.uk/index.php/component/mailto/?tmpl=component&template=protostar&link=d54346cacbdbd3952587aba3c7c4bbf642fa16b0 (2016-02-16)
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  • Customer Service
    by messages saying that our call is important and someone will be with us shortly So we don t inflict that on our customers If you call the number above then as long as there are humans in the office which is based in Hampshire in the UK they ll answer the phone Hosted in the UK We re proud to be a UK company The entire Graham Bell Design team is based in the United Kingdom and so are all of our customers websites Your website will be hosted from high spec purpose built datacentres in Reading and London We feel it s important to support the UK economy by staying firmly based here and we think it s better for our customers too If your business is aimed at a UK market it s beneficial to have it hosted in the UK put simply if your website is hosted in the UK it s more likely to be returned in UK search results Reliable hardware Since we sell access to bits of server and bandwidth it s really important to us that we use great quality hardware in a specialist data centre patched and protected as well as

    Original URL path: http://www.gbd.co.uk/index.php/customer-service?tmpl=component&print=1&page= (2016-02-16)
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  • Graham Bell Design
    Email this link to a friend Close Window Email to Sender Your Email Subject Send Cancel

    Original URL path: http://www.gbd.co.uk/index.php/component/mailto/?tmpl=component&template=protostar&link=a82ac6bea47fe8f4b55af791095be158dd82d8b0 (2016-02-16)
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  • Complaints
    your issues with our customer support teams but wish them to be escalated existing customers can detail their complaint in their Hosting Control Panel Support Create Ticket This section confirms your identity and therefore satisfies our security requirements and measures allowing us to address your concerns sooner Please include Your name and contact details The domain name s related to the concern complaint if applicable A clear and concise description of your concern complaint What steps or actions you would like us to take if applicable Details of any previous Support Tickets please reference the Ticket ID or previous discussions 2 Your ticket will be assigned a tracking number and escalated to the Support Manager for their personal attention and investigation 3 You will receive a response within a maximum of three working days with the Support Manager s Findings and subsequent actions if applicable Not an existing customer If you are not an existing customer or do not have a Graham Bell Design Hosting Control Panel please email This email address is being protected from spambots You need JavaScript enabled to view it or via fax on 0870 4865840 providing the above information Please include Complaint FAO Support Manager in the subject line Postal Correspondence If you prefer to detail your complaint via post please write to us at Support Manager Graham Bell Design 4 Dunleys Hill North Warnborough Hook RG29 1DY UK Please ensure you specify if you would like a posted response back or via another format email or fax Further Action If for any reason you are not satisfied with the findings of the Support Manager you can escalate your complaint to a Director Please write to us at the above address but specify For the attention of the Managing Director in your correspondence and include

    Original URL path: http://www.gbd.co.uk/index.php/complaints?tmpl=component&print=1&page= (2016-02-16)
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  • Graham Bell Design
    Email this link to a friend Close Window Email to Sender Your Email Subject Send Cancel

    Original URL path: http://www.gbd.co.uk/index.php/component/mailto/?tmpl=component&template=protostar&link=5084d082c4d3f5067ea71c9a39a7756c636c65e5 (2016-02-16)
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web-archive-uk.com, 2017-12-14