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  • Quality Vs Quantity
    to 80 20 Rule B x 20 E Current sales forecast D x C F Variance of target to forecast A E G Number of additional successful calls required to achieve target F C H Number of additional calls required to achieve target G 20 x 100 I Number of calls new target per week H B Quality To improve our sales effectiveness on the telephone we should maintain greater focus on the quality of our calls more so than the quantity This will enable us to turn the 80 20 Rule on its head with 80 of our calls producing the results we want thus reducing the wasted time spent on unsuccessful calls Comments Thank you for your comment It has been submitted for moderation and will appear here as soon as we have been able to approve it Your Name Your Email Title Text BLOG TWITTER NEWS 16 Feb 2016 We re Recruiting Digital Marketing Executive As part of our expansion plans in 2016 Innergy are looking for a Digital Marketing Executive to head up the Innergy Digital division 12 Feb 2016 Congratulations to Innergy client Blacks Vets All 5 branches of Blacks Vets have been ranked in the top 10 vet branches in the UK more 16 Feb 2016 Does every employee understand what defines success It is very telling when we go into a company and you talk to the receptionist or the customer service advisor and you ask then what defines success for the organisation In our experience it would be roughly 8 out of10 who say that they don t know 08 Feb 2016 Risk Management Move Your Feet When I was playing tennis the other day I remembered the constant badgering from my tennis instructor when I was younger telling me to move my feet This was a great analogy for how to deal with the broad variety of risks faced by any company more Sales Training Designed for new and experienced sales professionals who want to significantly increase the effectiveness of their sales activities find out more Packaged Services We have developed a number of unique service packages based on what our clients have asked us to do for them in the past find out more Next Event Sales Excellence Masterclass London 20 Apr 2016 OUR CLIENTS Goodwood Innergy invested a lot of time getting to know the business and culture of Goodwood and the type of managers that would be on the programme a completely diverse mix I am delighted the feedback has been so positive Penta Consultancy Not only do they have a true insight into what we need in our industry but they combine this knowledge and expertise with creativity and innovation Greene King The feedback from the training was fantastic BDMs and licensees alike have been inspired and motivated into action by the course We are now in the process of rolling this programme out across our estate to ensure all our licensees have the opportunity to attend

    Original URL path: http://innergy.co.uk/about/blog/item/Quality-Vs-Quantity (2016-02-17)
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  • Solving the Puzzle – Facilitating the Journey of Change
    will happen to those who are part of it Whether this change involves restructuring mergers and acquisitions downsizing or quite simply working smarter and leaner few take the time to paint the picture of the business moving forward revisit the vision for where the company needs wants to be and share what different looks like and feels like The result is More conflict as decisions are made in the absence of an agreed direction More waste as processes systems and reporting are out of date Greater uncertainty within the team Reduced motivation and engagement from those within the business Reduced productivity as people take their eye off the ball It s not a fun place to be it creates uncertainty and impacts results and yet is neither difficult nor time consuming to get right We know is that change without leadership employee engagement and communication fails The following 5 steps can help ensure that your business is part of the minority who get this right Re clarify and articulate as a leadership team where the business needs to be in the context of the change if the team at the top aren t singing from the same hymn sheet nobody else has a chance Confirm what the business will feel like and look like to customers and employees in 12 18 months use a time frame that works for you Agree the business priorities and focus resources appropriately Create a forum to share the direction of the business what it will feel like look like moving forward how you will get there and get feedback as to else needs to happen to make it even better Communicate and re communicate progress and the where the business is going and celebrate success Start again Just as every jigsaw puzzle will be completed quicker and less frustratingly by looking at the box and having a clear picture of what success looks like so every business will become more effective at realising its intentions Comments Thank you for your comment It has been submitted for moderation and will appear here as soon as we have been able to approve it Your Name Your Email Title Text BLOG TWITTER NEWS 16 Feb 2016 We re Recruiting Digital Marketing Executive As part of our expansion plans in 2016 Innergy are looking for a Digital Marketing Executive to head up the Innergy Digital division 12 Feb 2016 Congratulations to Innergy client Blacks Vets All 5 branches of Blacks Vets have been ranked in the top 10 vet branches in the UK more 16 Feb 2016 Does every employee understand what defines success It is very telling when we go into a company and you talk to the receptionist or the customer service advisor and you ask then what defines success for the organisation In our experience it would be roughly 8 out of10 who say that they don t know 08 Feb 2016 Risk Management Move Your Feet When I was playing tennis the other day

    Original URL path: http://innergy.co.uk/about/blog/item/Solving-the-Puzzle-Facilitating-the-Journey-of-Change (2016-02-17)
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  • Leaping salmon or rolling pebbles?
    my research I consistently came across stories of demotivated people as a result of the current economic climate failing to achieve to deliver sales targets failing to achieve their goals But there are companies out there who are doing better than others Why is Google beating Yahoo Why is Apple trouncing Microsoft The answer I believe lies in allowing a culture of innovation to exist That s easy to say but how do you make that happen Well the first stage is to let your staff run with their ideas and yes let them fail once or twice So go on release your leaping salmon Research carried out by Edwin Danneels David J Teece Comments Thank you for your comment It has been submitted for moderation and will appear here as soon as we have been able to approve it Your Name Your Email Title Text BLOG TWITTER NEWS 16 Feb 2016 We re Recruiting Digital Marketing Executive As part of our expansion plans in 2016 Innergy are looking for a Digital Marketing Executive to head up the Innergy Digital division 12 Feb 2016 Congratulations to Innergy client Blacks Vets All 5 branches of Blacks Vets have been ranked in the top 10 vet branches in the UK more 16 Feb 2016 Does every employee understand what defines success It is very telling when we go into a company and you talk to the receptionist or the customer service advisor and you ask then what defines success for the organisation In our experience it would be roughly 8 out of10 who say that they don t know 08 Feb 2016 Risk Management Move Your Feet When I was playing tennis the other day I remembered the constant badgering from my tennis instructor when I was younger telling me to move my feet This was a great analogy for how to deal with the broad variety of risks faced by any company more Sales Training Designed for new and experienced sales professionals who want to significantly increase the effectiveness of their sales activities find out more Packaged Services We have developed a number of unique service packages based on what our clients have asked us to do for them in the past find out more Next Event Sales Excellence Masterclass London 20 Apr 2016 OUR CLIENTS Goodwood Innergy invested a lot of time getting to know the business and culture of Goodwood and the type of managers that would be on the programme a completely diverse mix I am delighted the feedback has been so positive Penta Consultancy Not only do they have a true insight into what we need in our industry but they combine this knowledge and expertise with creativity and innovation Greene King The feedback from the training was fantastic BDMs and licensees alike have been inspired and motivated into action by the course We are now in the process of rolling this programme out across our estate to ensure all our licensees have the opportunity to attend

    Original URL path: http://innergy.co.uk/about/blog/item/Leaping-salmon-or-rolling-pebbles (2016-02-17)
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  • Feedback is a gift, so find the time
    we should be 9 out of 10 leaders on our leadership development programs recognise and accept that they are not giving enough feedback to their colleagues and team and that it is critical performance management tool The benefits are massive It builds trust It increases motivation and self esteem It reinforces positive behaviours and a high performance work environment It strengthen relationships It increases accountability It makes employees aware that you know what they are doing It also costs nothing doesn t take much time and doing it right is easy by making it Immediate don t wait to give it Specific make sure they know exactly what they did which you appreciate Impactful Explain how the event or behaviour affected you the team or the organization Encouraging stick to the positive Focused State how the performance or action was positive and contributed to success It s a bit like driving a car most of us can do it but sometimes our good habits slip It s a gift let s give it Comments Thank you for your comment It has been submitted for moderation and will appear here as soon as we have been able to approve it Your Name Your Email Title Text BLOG TWITTER NEWS 16 Feb 2016 We re Recruiting Digital Marketing Executive As part of our expansion plans in 2016 Innergy are looking for a Digital Marketing Executive to head up the Innergy Digital division 12 Feb 2016 Congratulations to Innergy client Blacks Vets All 5 branches of Blacks Vets have been ranked in the top 10 vet branches in the UK more 16 Feb 2016 Does every employee understand what defines success It is very telling when we go into a company and you talk to the receptionist or the customer service advisor and you ask then what defines success for the organisation In our experience it would be roughly 8 out of10 who say that they don t know 08 Feb 2016 Risk Management Move Your Feet When I was playing tennis the other day I remembered the constant badgering from my tennis instructor when I was younger telling me to move my feet This was a great analogy for how to deal with the broad variety of risks faced by any company more Sales Training Designed for new and experienced sales professionals who want to significantly increase the effectiveness of their sales activities find out more Packaged Services We have developed a number of unique service packages based on what our clients have asked us to do for them in the past find out more Next Event Sales Excellence Masterclass London 20 Apr 2016 OUR CLIENTS Goodwood Innergy invested a lot of time getting to know the business and culture of Goodwood and the type of managers that would be on the programme a completely diverse mix I am delighted the feedback has been so positive Penta Consultancy Not only do they have a true insight into what we need in our

    Original URL path: http://innergy.co.uk/about/blog/item/Feedback-is-a-gift-so-find-the-time (2016-02-17)
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  • The Cost of Delegation
    when we delegate something to somebody there is a range of skills knowledge and attitude that is required of the person if they are to succeed Inevitably the person being delegated will have one or two shortcomings don t we all against the ideal person In Phil s case yes he had knowledge of the client which was important but he was also not very strong when it came to personal organisation and time management and had a habit of leaving things to the last minute Reviewing the way he handled the delegation Peter recognised that if he had identified Phil s weaknesses he would have been able to support him better by requiring Phil to diarise when he was going to both complete the work and review it with Anna Had he taken these steps the work would have been delivered to the client s satisfaction and all the waste and frustration would have been avoided Effective delegation requires clear direction and identification of what success looks like a clear review process but equally importantly is real clarity of what the ideal person would be like So when delegating List the knowledge skills and attitude required of the person to whom you are delegating Score the individual or individuals whom you are considering delegating to on a scale of 1 10 10 being excellent against the various knowledge skills and attitude requirements Identify the best suited person Identify what shortcomings they have and agree how to compensate and support them appropriately We all work to hard not to enjoy our holidays and wonder what we are coming back to and those we delegate to deserve to have it done right It s a win win Comments Thank you for your comment It has been submitted for moderation and will appear here as soon as we have been able to approve it Your Name Your Email Title Text BLOG TWITTER NEWS 16 Feb 2016 We re Recruiting Digital Marketing Executive As part of our expansion plans in 2016 Innergy are looking for a Digital Marketing Executive to head up the Innergy Digital division 12 Feb 2016 Congratulations to Innergy client Blacks Vets All 5 branches of Blacks Vets have been ranked in the top 10 vet branches in the UK more 16 Feb 2016 Does every employee understand what defines success It is very telling when we go into a company and you talk to the receptionist or the customer service advisor and you ask then what defines success for the organisation In our experience it would be roughly 8 out of10 who say that they don t know 08 Feb 2016 Risk Management Move Your Feet When I was playing tennis the other day I remembered the constant badgering from my tennis instructor when I was younger telling me to move my feet This was a great analogy for how to deal with the broad variety of risks faced by any company more Sales Training Designed for new and

    Original URL path: http://innergy.co.uk/about/blog/item/the-cost-of-delegation (2016-02-17)
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  • Facilitation, a relevant & essential foundation for all managers
    Setting and managing expectations Leadership goals priorities 3 Enable and empower the team to contribute fully Delegation Empowerment 4 Appropriate use of tools techniques and interventions Management tools such as Think Write Share Post its Small Groups techniques Matrices 5 Why analysis Fishbone diagrams Pareto analysis Spider diagrams 5 Encourage counsel coach and persuade Coaching 6 Make constructive comment and give honest input Communication skills 7 Monitor progress and control pace Performance management 8 Offer feedback on how well things are going Giving receiving feedback Facilitation is therefore not just another management skill if anything it is management So what does all this mean It means that for all SME s or other organisations who don t have access to huge training budgets like some of the larger multi nationals allowing your managers to partake in a facilitation training course will give them a good understanding of a number of management techniques and skills without the expense and time needed to develop the individual skills Comments Thank you for your comment It has been submitted for moderation and will appear here as soon as we have been able to approve it Your Name Your Email Title Text BLOG TWITTER NEWS 16 Feb 2016 We re Recruiting Digital Marketing Executive As part of our expansion plans in 2016 Innergy are looking for a Digital Marketing Executive to head up the Innergy Digital division 12 Feb 2016 Congratulations to Innergy client Blacks Vets All 5 branches of Blacks Vets have been ranked in the top 10 vet branches in the UK more 16 Feb 2016 Does every employee understand what defines success It is very telling when we go into a company and you talk to the receptionist or the customer service advisor and you ask then what defines success for the organisation In our experience it would be roughly 8 out of10 who say that they don t know 08 Feb 2016 Risk Management Move Your Feet When I was playing tennis the other day I remembered the constant badgering from my tennis instructor when I was younger telling me to move my feet This was a great analogy for how to deal with the broad variety of risks faced by any company more Sales Training Designed for new and experienced sales professionals who want to significantly increase the effectiveness of their sales activities find out more Packaged Services We have developed a number of unique service packages based on what our clients have asked us to do for them in the past find out more Next Event Sales Excellence Masterclass London 20 Apr 2016 OUR CLIENTS Goodwood Innergy invested a lot of time getting to know the business and culture of Goodwood and the type of managers that would be on the programme a completely diverse mix I am delighted the feedback has been so positive Penta Consultancy Not only do they have a true insight into what we need in our industry but they combine this knowledge and expertise

    Original URL path: http://innergy.co.uk/about/blog/item/Facilitation-a-relevant-essential-foundation-for-all-managers (2016-02-17)
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  • Giving Organisations a Competitive Edge
    feedback Giving effective feedback allows us to have a positive impact on staff performance motivation and development 16 Sep 2015 Football Leaders a Lesson in Business Management Time and time again we hear about football club owners putting extreme pressure on managers for results and then when those results don t happen the manager pays the ultimate price and loses their job 10 Sep 2015 Assertiveness Most of us have been in situations where we wanted to say something but didn t in order to avoid conflict In the same situation some of us tend to raise our voices or get angry often saying things that we regret later 27 Aug 2015 This is your captain speaking I m doing my best Picture yourself as the captain on a wide bodied trans continental Airbus ferrying 350 people on their dream holiday 1 2 3 4 5 6 7 BLOG TWITTER NEWS 10 Feb 2016 Innergy s Gordon Stoddart runs successful Vistage Workshop Innergy s Gordon Stoddart was invited to run a workshop by Vistage the world s largest CEO peer to peer business leader membership group exposing CEO s to best practice service leadership and customer experience management 21 Jan 2016 Innergy CEO James Osborne to chair Global Recruiter Summit The Global Recruiter s UK Summit 2016 focusses on excellence throughout the recruitment process and industry more 16 Feb 2016 Does every employee understand what defines success It is very telling when we go into a company and you talk to the receptionist or the customer service advisor and you ask then what defines success for the organisation In our experience it would be roughly 8 out of10 who say that they don t know 08 Feb 2016 Risk Management Move Your Feet When I was playing tennis the other day I remembered the constant badgering from my tennis instructor when I was younger telling me to move my feet This was a great analogy for how to deal with the broad variety of risks faced by any company more Sales Training Designed for new and experienced sales professionals who want to significantly increase the effectiveness of their sales activities find out more Packaged Services We have developed a number of unique service packages based on what our clients have asked us to do for them in the past find out more Next Event Leadership Essentials Masterclass London 21 Apr 2016 OUR CLIENTS Goodwood Innergy invested a lot of time getting to know the business and culture of Goodwood and the type of managers that would be on the programme a completely diverse mix I am delighted the feedback has been so positive Penta Consultancy Not only do they have a true insight into what we need in our industry but they combine this knowledge and expertise with creativity and innovation Greene King The feedback from the training was fantastic BDMs and licensees alike have been inspired and motivated into action by the course We are now in the process

    Original URL path: http://innergy.co.uk/about/blog?page=2 (2016-02-17)
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  • Giving Organisations a Competitive Edge
    08 Jun 2015 Assessing the Competition One constant you will always have as a salesperson is that you will nearly always have competitors other companies trying to engage with your customer base and take market share that should belong to you 05 Jun 2015 Managing Poor Performance Within just about every organisation we work with we can very easily categorise the people into three distinct levels of performance the high performers the middle achievers and the low performers 02 Jun 2015 Finders Keepers It will be your people who will decide whether or not your business is a success It will be your people will determine whether your profit margins are 5 or 55 It will be your people will decide whether you sleep well at night 02 Jun 2015 Innovation in Recruitment Leadership Here s a theory by Gordon Stoddart 1 2 3 4 5 6 7 BLOG TWITTER NEWS 08 Jan 2016 New HQ for Innergy Innergy are pleased to announce the opening of their new HQ and Training Centre 04 Jan 2016 James Osborne presenting at the 2016 Recruitment Agency Expo The Recruitment Agency Expo is a trade event that is dedicated entirely to the recruitment industry providing an excellent showcase to promote your products and services to your target market more 16 Feb 2016 Does every employee understand what defines success It is very telling when we go into a company and you talk to the receptionist or the customer service advisor and you ask then what defines success for the organisation In our experience it would be roughly 8 out of10 who say that they don t know 08 Feb 2016 Risk Management Move Your Feet When I was playing tennis the other day I remembered the constant badgering from my tennis instructor when I was younger telling me to move my feet This was a great analogy for how to deal with the broad variety of risks faced by any company more Sales Training Designed for new and experienced sales professionals who want to significantly increase the effectiveness of their sales activities find out more Packaged Services We have developed a number of unique service packages based on what our clients have asked us to do for them in the past find out more Next Event Leadership Essentials Masterclass London 19 May 2016 OUR CLIENTS Goodwood Innergy invested a lot of time getting to know the business and culture of Goodwood and the type of managers that would be on the programme a completely diverse mix I am delighted the feedback has been so positive Penta Consultancy Not only do they have a true insight into what we need in our industry but they combine this knowledge and expertise with creativity and innovation Greene King The feedback from the training was fantastic BDMs and licensees alike have been inspired and motivated into action by the course We are now in the process of rolling this programme out across our estate to ensure all our

    Original URL path: http://innergy.co.uk/about/blog?page=3 (2016-02-17)
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web-archive-uk.com, 2017-12-14