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  • 60 Second Guide to Handling Underperformance
    understanding of the issue When you are discussing the underperformance check the employee understands what is required of them and the difference between that and what has been delivered Jointly identify and commit to a solution It is important to devise an appropriate solution together where possible a solution that the employee has had input in will be one they are more likely to accept and act on When working on a solution you should ask open questions so you can explore possible solutions with the employee offer assistance such as training mentoring or other support where needed The outcome of this meeting should be a clear action plan to implement the solution with the employee understanding what is expected of them During this meeting schedule a follow up meeting to review progress and discuss the employee s performance against the action plan Monitor and review performance You should monitor the employee s performance and continually provide feedback and encouragement Ensure the follow up meeting that was scheduled in your initial meeting happens even if the issue has been quickly resolved Remember when discussing underperformance with the employee isn t an opportunity for you to berate them but to encourage and support them so you can get the best out of them Published by James Osborne September 3rd 2013 James Osborne James Osborne Comments Thank you for your comment It has been submitted for moderation and will appear here as soon as we have been able to approve it Your Name Your Email Title Text BLOG TWITTER NEWS 16 Feb 2016 We re Recruiting Digital Marketing Executive As part of our expansion plans in 2016 Innergy are looking for a Digital Marketing Executive to head up the Innergy Digital division 12 Feb 2016 Congratulations to Innergy client Blacks Vets All 5 branches of Blacks Vets have been ranked in the top 10 vet branches in the UK more 16 Feb 2016 Does every employee understand what defines success It is very telling when we go into a company and you talk to the receptionist or the customer service advisor and you ask then what defines success for the organisation In our experience it would be roughly 8 out of10 who say that they don t know 08 Feb 2016 Risk Management Move Your Feet When I was playing tennis the other day I remembered the constant badgering from my tennis instructor when I was younger telling me to move my feet This was a great analogy for how to deal with the broad variety of risks faced by any company more Sales Training Designed for new and experienced sales professionals who want to significantly increase the effectiveness of their sales activities find out more Packaged Services We have developed a number of unique service packages based on what our clients have asked us to do for them in the past find out more Next Event Sales Excellence Masterclass London 20 Apr 2016 OUR CLIENTS Goodwood Innergy invested a lot of

    Original URL path: http://innergy.co.uk/about/blog/item/60-second-guide-to-handling-underperformance (2016-02-17)
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  • Leadership Succession
    working towards if we have developed articulated and shared a clear and compelling vision it makes it easier for a new team leader to step in and for the team to see and sense a consistent direction Develop clear values by agreeing the way we go about things irrespective of who is running the team or business facilitates any transition Agree the measures of success what are the KPIs that define success Get the right people with the right attitude effective performance management will create a team with the right attitudes people who embrace change are open to learning adaptable and positive Finally throw out the previous job spec and start with a blank piece of paper and map out what the role requires Too often we just use what we had before because it s there Continuity stability focus and teamwork are critical for business success in a world where change is the norm and healthy the way we transition our business and team leaders can really impact our business performance Comments Thank you for your comment It has been submitted for moderation and will appear here as soon as we have been able to approve it Your Name Your Email Title Text BLOG TWITTER NEWS 16 Feb 2016 We re Recruiting Digital Marketing Executive As part of our expansion plans in 2016 Innergy are looking for a Digital Marketing Executive to head up the Innergy Digital division 12 Feb 2016 Congratulations to Innergy client Blacks Vets All 5 branches of Blacks Vets have been ranked in the top 10 vet branches in the UK more 16 Feb 2016 Does every employee understand what defines success It is very telling when we go into a company and you talk to the receptionist or the customer service advisor and you ask then what defines success for the organisation In our experience it would be roughly 8 out of10 who say that they don t know 08 Feb 2016 Risk Management Move Your Feet When I was playing tennis the other day I remembered the constant badgering from my tennis instructor when I was younger telling me to move my feet This was a great analogy for how to deal with the broad variety of risks faced by any company more Sales Training Designed for new and experienced sales professionals who want to significantly increase the effectiveness of their sales activities find out more Packaged Services We have developed a number of unique service packages based on what our clients have asked us to do for them in the past find out more Next Event Sales Excellence Masterclass London 20 Apr 2016 OUR CLIENTS Goodwood Innergy invested a lot of time getting to know the business and culture of Goodwood and the type of managers that would be on the programme a completely diverse mix I am delighted the feedback has been so positive Penta Consultancy Not only do they have a true insight into what we need in our industry

    Original URL path: http://innergy.co.uk/about/blog/item/leadership-succession (2016-02-17)
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  • Refreshing your Approach as a Recruiter
    find you enjoy them more than you thought simply because you haven t been dedicating and allowing enough time for them Allow time to better yourself It s easy to keep going day after day as you are without assessing where you could improve Take time to research and learn new sales techniques candidate resourcing etc there is a wealth of information out there now that is only a few clicks away and will allow you to become better in your role Knowledge share Set a time when you can get together with your team and share ideas collective thinking will allow you to come up with new ideas that can help you stay ahead of your competition During this time discuss any feedback you have received and how you can work on any areas that have been commented on so you can improve your service overall Published by James Osborne August 7th 2013 James Osborne James Osborne Comments Thank you for your comment It has been submitted for moderation and will appear here as soon as we have been able to approve it Your Name Your Email Title Text BLOG TWITTER NEWS 16 Feb 2016 We re Recruiting Digital Marketing Executive As part of our expansion plans in 2016 Innergy are looking for a Digital Marketing Executive to head up the Innergy Digital division 12 Feb 2016 Congratulations to Innergy client Blacks Vets All 5 branches of Blacks Vets have been ranked in the top 10 vet branches in the UK more 16 Feb 2016 Does every employee understand what defines success It is very telling when we go into a company and you talk to the receptionist or the customer service advisor and you ask then what defines success for the organisation In our experience it would be roughly 8 out of10 who say that they don t know 08 Feb 2016 Risk Management Move Your Feet When I was playing tennis the other day I remembered the constant badgering from my tennis instructor when I was younger telling me to move my feet This was a great analogy for how to deal with the broad variety of risks faced by any company more Sales Training Designed for new and experienced sales professionals who want to significantly increase the effectiveness of their sales activities find out more Packaged Services We have developed a number of unique service packages based on what our clients have asked us to do for them in the past find out more Next Event Sales Excellence Masterclass London 20 Apr 2016 OUR CLIENTS Goodwood Innergy invested a lot of time getting to know the business and culture of Goodwood and the type of managers that would be on the programme a completely diverse mix I am delighted the feedback has been so positive Penta Consultancy Not only do they have a true insight into what we need in our industry but they combine this knowledge and expertise with creativity and innovation Greene King The

    Original URL path: http://innergy.co.uk/about/blog/item/refreshing-your-approach-as-a-recruiter (2016-02-17)
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  • 60 Second Guide to Maximising Employee Engagement During a Recession
    a difference to your business operations utilising the talent you hired in ways you didn t originally intend can bring a mix of points of view to product development customer service etc Learning and development During a recession training is often cut from budgets however training doesn t have to be hugely costly Using internal resources and embracing online solutions which can be delivered at little cost but still deliver the results can be hugely beneficial This will not only develop your workforce and thus enable them to work more efficiently creating results within the business it will also demonstrate a commitment from the company to your employees in developing and investing in them as individuals Implementing the above tips into your organisation will build a relationship with your employees maximising their engagement and generate loyalty Comments Thank you for your comment It has been submitted for moderation and will appear here as soon as we have been able to approve it Your Name Your Email Title Text BLOG TWITTER NEWS 16 Feb 2016 We re Recruiting Digital Marketing Executive As part of our expansion plans in 2016 Innergy are looking for a Digital Marketing Executive to head up the Innergy Digital division 12 Feb 2016 Congratulations to Innergy client Blacks Vets All 5 branches of Blacks Vets have been ranked in the top 10 vet branches in the UK more 16 Feb 2016 Does every employee understand what defines success It is very telling when we go into a company and you talk to the receptionist or the customer service advisor and you ask then what defines success for the organisation In our experience it would be roughly 8 out of10 who say that they don t know 08 Feb 2016 Risk Management Move Your Feet When I was playing tennis the other day I remembered the constant badgering from my tennis instructor when I was younger telling me to move my feet This was a great analogy for how to deal with the broad variety of risks faced by any company more Sales Training Designed for new and experienced sales professionals who want to significantly increase the effectiveness of their sales activities find out more Packaged Services We have developed a number of unique service packages based on what our clients have asked us to do for them in the past find out more Next Event Sales Excellence Masterclass London 20 Apr 2016 OUR CLIENTS Goodwood Innergy invested a lot of time getting to know the business and culture of Goodwood and the type of managers that would be on the programme a completely diverse mix I am delighted the feedback has been so positive Penta Consultancy Not only do they have a true insight into what we need in our industry but they combine this knowledge and expertise with creativity and innovation Greene King The feedback from the training was fantastic BDMs and licensees alike have been inspired and motivated into action by the course We are

    Original URL path: http://innergy.co.uk/about/blog/item/60-second-guide-to-maximising-employee-engagement-during-a-recession- (2016-02-17)
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  • Suits you!
    easily will trying to promote yourself or your company in a very methodical and detailed way win you business Probably not Far better would be to play to his character and present in a fun energetic way Likewise if your client is a very driven and slightly aggressive character it is not going to work if you make a very empathetic and people focused way You should present with a succinct and results focused presentation So dressing in a similar way to your client can have the same effect I recently relented my normally stubborn attitude to not wear a suit to meet a potential client who was the managing partner of a law firm following advice from my colleague who suggested it might make it help in a small way The client was sure to be in a suit I thought Let s see whether it makes a difference I thought He then turns up with a loud striped shirt and a pair of chinos That s it the suits going back in the wardrobe in the spare room never to be worn again I thought The trouble is how do you find out how the client dresses before a meeting Perhaps Microsoft should introduce a dress code field alongside the location and date fields for meetings in the Outlook calendar At the end of the day the professions have decided to take the safe option and have stuck to the suits What a shame Come on guys take a risk be comfortable in who you are and let your actions do the talking Comments Thank you for your comment It has been submitted for moderation and will appear here as soon as we have been able to approve it Your Name Your Email Title Text BLOG TWITTER NEWS 16 Feb 2016 We re Recruiting Digital Marketing Executive As part of our expansion plans in 2016 Innergy are looking for a Digital Marketing Executive to head up the Innergy Digital division 12 Feb 2016 Congratulations to Innergy client Blacks Vets All 5 branches of Blacks Vets have been ranked in the top 10 vet branches in the UK more 16 Feb 2016 Does every employee understand what defines success It is very telling when we go into a company and you talk to the receptionist or the customer service advisor and you ask then what defines success for the organisation In our experience it would be roughly 8 out of10 who say that they don t know 08 Feb 2016 Risk Management Move Your Feet When I was playing tennis the other day I remembered the constant badgering from my tennis instructor when I was younger telling me to move my feet This was a great analogy for how to deal with the broad variety of risks faced by any company more Sales Training Designed for new and experienced sales professionals who want to significantly increase the effectiveness of their sales activities find out more Packaged Services We have

    Original URL path: http://innergy.co.uk/about/blog/item/Suits-you (2016-02-17)
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  • 60 Second Guide To: Preparing and Delivering Presentations
    it in the middle section and then summarise what you have talked about with key points and any calls to action When it comes to the actual design and using slides don t put everything you are going to say on the slide as your audience will simply read this rather than listening to you Use the slides to support what you are saying and provide visual explanations where needed Delivering the Presentation You have done all your preparation and designed a presentation specifically for your audience so relax Some points to remember when you are speaking are to smile be confident and remember to speak in your audience s language accentuate the positive and enjoy it For further information read our previous articles on the Pick of Icebreakers and Inspirational Presentations Comments Thank you for your comment It has been submitted for moderation and will appear here as soon as we have been able to approve it Your Name Your Email Title Text BLOG TWITTER NEWS 16 Feb 2016 We re Recruiting Digital Marketing Executive As part of our expansion plans in 2016 Innergy are looking for a Digital Marketing Executive to head up the Innergy Digital division 12 Feb 2016 Congratulations to Innergy client Blacks Vets All 5 branches of Blacks Vets have been ranked in the top 10 vet branches in the UK more 16 Feb 2016 Does every employee understand what defines success It is very telling when we go into a company and you talk to the receptionist or the customer service advisor and you ask then what defines success for the organisation In our experience it would be roughly 8 out of10 who say that they don t know 08 Feb 2016 Risk Management Move Your Feet When I was playing tennis the other day I remembered the constant badgering from my tennis instructor when I was younger telling me to move my feet This was a great analogy for how to deal with the broad variety of risks faced by any company more Sales Training Designed for new and experienced sales professionals who want to significantly increase the effectiveness of their sales activities find out more Packaged Services We have developed a number of unique service packages based on what our clients have asked us to do for them in the past find out more Next Event Sales Excellence Masterclass London 20 Apr 2016 OUR CLIENTS Goodwood Innergy invested a lot of time getting to know the business and culture of Goodwood and the type of managers that would be on the programme a completely diverse mix I am delighted the feedback has been so positive Penta Consultancy Not only do they have a true insight into what we need in our industry but they combine this knowledge and expertise with creativity and innovation Greene King The feedback from the training was fantastic BDMs and licensees alike have been inspired and motivated into action by the course We are now in the process

    Original URL path: http://innergy.co.uk/about/blog/item/60-Second-Guide-To-Preparing-and-Delivering-Presentations (2016-02-17)
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  • What is it that you do?
    the visitor to locate Once you have an About Us page you need to really think about what you write on this page this should clearly answer the visitors question of What is it that you do A good way to structure this is to have sub pages within the About Us section this allows you to explain in more detail about particular aspects of your company e g your history awards you ve won company mission and values etc without confusing the answer to the visitors question It s amazing how many websites you navigate away from with no clear idea of what they do Get someone outside of your business to read your About Us section and then get them to tell you about your business They should be able to give you the same message you are trying to portray with your business if not something has got lost in translation Comments Thank you for your comment It has been submitted for moderation and will appear here as soon as we have been able to approve it Your Name Your Email Title Text BLOG TWITTER NEWS 16 Feb 2016 We re Recruiting Digital Marketing Executive As part of our expansion plans in 2016 Innergy are looking for a Digital Marketing Executive to head up the Innergy Digital division 12 Feb 2016 Congratulations to Innergy client Blacks Vets All 5 branches of Blacks Vets have been ranked in the top 10 vet branches in the UK more 16 Feb 2016 Does every employee understand what defines success It is very telling when we go into a company and you talk to the receptionist or the customer service advisor and you ask then what defines success for the organisation In our experience it would be roughly 8 out of10 who say that they don t know 08 Feb 2016 Risk Management Move Your Feet When I was playing tennis the other day I remembered the constant badgering from my tennis instructor when I was younger telling me to move my feet This was a great analogy for how to deal with the broad variety of risks faced by any company more Sales Training Designed for new and experienced sales professionals who want to significantly increase the effectiveness of their sales activities find out more Packaged Services We have developed a number of unique service packages based on what our clients have asked us to do for them in the past find out more Next Event Sales Excellence Masterclass London 20 Apr 2016 OUR CLIENTS Goodwood Innergy invested a lot of time getting to know the business and culture of Goodwood and the type of managers that would be on the programme a completely diverse mix I am delighted the feedback has been so positive Penta Consultancy Not only do they have a true insight into what we need in our industry but they combine this knowledge and expertise with creativity and innovation Greene King The feedback from the training

    Original URL path: http://innergy.co.uk/about/blog/item/What-is-it-that-you-do (2016-02-17)
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  • Giving Organisations a Competitive Edge
    If we have closed Gap No 1 and have enough insight market research and customer feedback the focus needs to be on designing a customer experience that works for the customer is understood by everyone and suitably measureable 17 Jun 2011 Delivering Powerful Customer Experiences The reputation of any business affects retention new customers coming on board and business growth This series of articles explores the Gaps to Close between being an average business providing average service and a great business 9 10 11 12 13 14 15 BLOG TWITTER NEWS 16 Feb 2016 Does every employee understand what defines success It is very telling when we go into a company and you talk to the receptionist or the customer service advisor and you ask then what defines success for the organisation In our experience it would be roughly 8 out of10 who say that they don t know 08 Feb 2016 Risk Management Move Your Feet When I was playing tennis the other day I remembered the constant badgering from my tennis instructor when I was younger telling me to move my feet This was a great analogy for how to deal with the broad variety of risks faced by any company more Sales Training Designed for new and experienced sales professionals who want to significantly increase the effectiveness of their sales activities find out more Packaged Services We have developed a number of unique service packages based on what our clients have asked us to do for them in the past find out more Next Event Sales Excellence Masterclass Kent 28 Sep 2016 OUR CLIENTS Goodwood Innergy invested a lot of time getting to know the business and culture of Goodwood and the type of managers that would be on the programme a completely diverse mix I am delighted the feedback has been so positive Penta Consultancy Not only do they have a true insight into what we need in our industry but they combine this knowledge and expertise with creativity and innovation Greene King The feedback from the training was fantastic BDMs and licensees alike have been inspired and motivated into action by the course We are now in the process of rolling this programme out across our estate to ensure all our licensees have the opportunity to attend and take away positive ideas that will benefit them and their business GCS Having been passed Innergy s details to use them we would have no hesitation ourselves in recommending Innergy to any business Santander Bank For the second year running we invited Innergy to design and facilitate the Santander eCommerce full team off site The energy enthusiasm and insights provided on the day showed how the Innergy team can really get to grips with some of the challenges within a team and face these in a productive well thought out process IT Works Innergy s approach is extremely refreshing They took the time to understand our business and team the strengths and development areas for us both

    Original URL path: http://innergy.co.uk/about/blog?page=15 (2016-02-17)
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web-archive-uk.com, 2017-12-11