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  • Customer Service Software In The Cloud
    are reached Frequently Asked Questions How do I pay how will I be billed You can sign up for all hosting plans via our web site securely using your credit card All hosted services are automatically billed every 30 days in advance for the next month s usage You will be billed every 30 days from the date you sign up until you cancel your hosted service How many users concurrent users are supported We don t limit the number of users or for that matter any of the data you can store within your database Due to the physical memory constraints with each of our hosting plans we do only support a limited number of concurrent users Our starter plan can be used with up to 1 000 concurrent users our Business plans supports up to 2 000 concurrent users whilst our enterprise plan supports up to 5 000 concurrent users If you need more than 3 000 concurrent users please contact us to discuss dedicated solutions How secure is my data All our hosted services are built upon the Windows Azure platform and hosted in datacenters fully managed by Microsoft Windows Azure runs in geographically dispersed datacenters that comply with key industry standards such as ISO IEC 27001 2005 for security and reliability In addition to datacenter network and personnel security practices InstantASP incorporates security practices at the application and platform layers to enhance security for our customers Are there any contracts long term commitments No We would rather keep you as a customer by offering great service and support You can cancel your hosted account at any time That said we cannot refund your monthly subscription so we would suggest you cancel towards the end of the current billed month If you cancel your hosted service just after being billed I m afraid we cannot refund this Is my account compliant with my regulatory requirements We commit to compliance with data protection and privacy laws generally applicable to IT service providers If you are subject to industry or jurisdictional requirements you will need to make your own assessment of your ability to comply Customers in many industries and geographies have found they can use our hosted service in a manner that complies with applicable regulations provided they utilize the services in a manner appropriate to their particular circumstances Can we pay annually Yes If you would like to pay annually please contact us We can also offer a small discount if you choose to pay annually We will contact you via email each year when your plan is due for renewal What happens if I exceed storage or memory limits Our plans are designed to scale with the size of your business so we do ask our customers to purchase a plan that will fit their level of use You should expect your storage and database to grow over time depending on the usage of your service If you exceed memory or storage limits you ll need

    Original URL path: http://www.instantasp.co.uk/Hosting/instantkb/ (2016-04-24)
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  • InstantKB - Buy Online
    our on premise InstantKB licenses you can add a branded support center to your existing NET web site or web application all hosted on your own servers Install on your servers No Recurring Fees 30 day money back guarantee Immediate Download Free development test URLS Free upgrades for 1 year Discounted major upgrades 1st class customer support Questions We ve hopefully already addressed your questions below If your question is not answered below please contact us Which license is right for me This largely depends on how you intend to use our software If you only intend to install a single production installation of our software you can purchase our single web site end user or developer license If you require multiple production installations you will need to either purchase a single web site license for each production installation or purchase our single server license if all production installations exist on the same physical web server If you still have further questions please review our licensing page or contact us What s the different between the end user and developer license The only difference between our end user and developer license is the level of course code you ll receive access to Both licenses include all software functionality Our end user license is perfect if you wish to use our software with no functional changes Our developer license provides access to the full product source code allowing you to customize functionality Both our end user and developer licenses allow you to visually customize our software to match your web site or company branding What s the difference between the single web site and single server license Our single web site license allows you to install a single installation of software on your chosen production URL Our single server license allows you to install multiple production installations of our software accessible via different production URLs on a single physical or virtual web server How does single web site licensing work Our single web site license is tied to a single production URL You can submit this URL at the time of purchase or at anytime through a license request via our My InstantASP client area We can add licenses very easily for you upon request We also allow you to point multiple domains to the same installation of our software for SEO or geographical support with our single web site license How does single server licensing work Our single server license is tied to the machine name of your physical or virtual web server This allows you to install multiple instances of our software with different production URLs on your chosen web server There are no limited to the number of installation you can install on your chosen web server If you are using a load balanced environment you will need to purchase a server license for each server in your cluster Do I have to pay for development staging QA licenses No We will always add development or testing URLs

    Original URL path: http://www.instantasp.co.uk/products/instantkb/order.aspx (2016-04-24)
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  • InstantASP - Demos
    Comments Contact Us On Facebook On Twitter On Google On LinkedIn If you like InstantASP help us spread the word Tweet about InstantASP Like InstantASP on Facebook 1 InstantASP on Google My InstantASP Edit Profile My Downloads My Tickets My Support Plans Order History Welcome Guest Login or Create an Account Demos Explore our products through our fully functional online demos Feel free to try all the features offered within our software If you would like to try our software locally or in our cloud use the link below to start your free 30 day trial Start your Free 30 day trial InstantForum To access the administrator control panel please login using the account details below Once logged in a small Admin CP link will be available in the top right corner Email admin admin com Password admin Open Demo InstantKB To access the Admin Agent control panels please login using the account details below Once logged in a small Admin CP link will be available in the top right corner Email admin admin com Password admin Open Demo wuudo wuudo is a task management platform designed to help busy people and businesses stay organized and be productive wuudo web

    Original URL path: http://www.instantasp.co.uk/products/demos/ (2016-04-24)
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  • InstantASP - Free Trial
    instantasp co uk or call us on 44 0 1565 832 827 between 7 30am and 5 30pm UTC Forums Blog User Comments Contact Us On Facebook On Twitter On Google On LinkedIn If you like InstantASP help us spread the word Tweet about InstantASP Like InstantASP on Facebook 1 InstantASP on Google My InstantASP Edit Profile My Downloads My Tickets My Support Plans Order History Welcome Guest Login or Create an Account Start Your Free 30 Day Trial On Premise Try our software on your own servers Ideal for those who wish to modify code or integrate our products into an existing web site DOWNLOAD Hosted on your servers Unlimited use locally Free URLs for 30 days Includes Visual Studio Solution Prompt First Class Support Cloud Hosted Try our software in our fully managed Windows Azure hosting environment Ideal for those who don t want to install or worry about hardware or IT SIGN UP No install required Free for 30 days Use your own domain Basic Customization Prompt First Class Support Questions Call Us We are available on the phone to help with your questions Mon Fri 8am 6pm UTC Or contact us 44 0 1565 832 827

    Original URL path: http://www.instantasp.co.uk/products/try/ (2016-04-24)
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  • InstantForum - Features
    others within the community If others like your post as the post author you ll receive reputation points The goal is to encourage users to be helpful in order to gain reputation from others liking their posts To encourage users too actually like posts you will also be awarded reputation points for liking posts Flexible Permissions Our permission set feature allows administrates to precisely control permissions for groups of users either globally or on a per forum basis Permission sets allow you to control what members can and can t access within your community For example you may wish to allow one group of members to post within a forum whilst another group to be only able to read the forum Our permissions can be applied on a per member group or per member basis for total control Role based security ensures complete privacy If needed InstantForum comes with complete role based security allowing you to create private discussions or display different forums depending on the groups you belong to The role based security is carried throughout InstantForum so your users will only ever see the conversations intended for them Fully Featured Simple Admin Tools InstantForum is packed with tons of features to help you easily manage your community As an administrator you can access the admin control panel to easily build and edit your forums manage members achievements reputation levels moderators or create and customize skins The admin control panel also allows you to tailor roles permissions to suite your community Complete Cross Browser Support InstantForum produces light weight strict HTML 5 CSS 3 0 W3C validated mark up InstantForum has been tested on all major browsers to offer complete desktop and mobile cross browser support Flexible Extensible Integrated InstantForum provides a robust plug in framework allowing developer s to add additional functionality without modifying the core code This allows you to keep your InstantForum installation right up to date without worrying about losing your medications For example if you wanted to capture unique data during registration you can use our custom registration form plug in to capture this data When we release an update to the core product your plug in will continue to work and you won t need to re apply any changes to the forum files Visual Studio 2012 2013 Ready InstantForum will work great with Visual Studio 2012 2013 or 2010 Express editions LightSwitch are also supported Developers can modify or customize InstantForum from within there favourite development environment All Features Ease of Use Eloquent Intuitive Design Comprehensive Web Based Administration High Performance Designed from the ground up for massive performance scalability Customizable data caching greatly reducing database trips SQL Server parameterized stored procedures Well designed tables optimized indexes fk constraints Strongly typed data objects custom data collections No heavy slow System Data DataSet Benchmarked paging algorithm supporting hundreds of thousands of pages millions of records Email queuing system emails are queued and polled in the background at set intervals Unique page compression feature smaller pages saves overall bandwidth ASP NET ViewState is disabled for 99 9 of pages smaller pages less serialization 100 compiled managed NET assemblies No COM or other dependences Highly Scalable Unique SQL Server based state management no dependency on the session or application objects Well defined architecture separate presentation application data layers Takes advantage of data caching to minimize database requests Well Designed Object Orientated Architecture Implements many best practices singleton objects data factory facade objects custom data collections Over 40 standard server controls TextBox DataGrid Repeater etc have custom implementations Over 70 custom server controls PanelBar SimpleMenu WYSIWYG BreadCrumb etc can be reused Takes advantage of the InstantASP Common base library and shared InstantASP authentication model Enhanced error handling choose if you want to receive an email for errors or simply log exceptions URL Rewriting ensures forum addresses are search engine friendly and easier to remember type Standards Compliant HTML5 W3C validated semantic mark up CSS 3 0 W3C validated style sheets Web 2 0 fluid CSS based layout no nested tables screen reader friendly Confirms to W3C web accessibility guidelines 1 0 Cross Browser Compatible Tested with Internet Explorer 8 Chrome 12 FireFox 2 Safari 4 Opera 9 Developer Friendly Integrates with Microsoft Visual Studio NET 2010 or above Intuitive API with intellisense support within Microsoft Visual Studio NET Fully commented clean structured code with class reference documentation Unique naming convention used for database stored procedures tables Follows many familiar Microsoft patterns and practices examples Full product source code provided with Developer Licenses Multi Lingual Localize every aspect of the forum UI Email Templates Dictionary Drag Drop Language Packs automatically detected no configuration required Security Roles Role based permissions provide control over which forums topics events are visible Unique overrideable Permission Sets provide comprehensive control over available features Protection on all user input from malicious code injection attacks cross site scripting Ban abusive problem members or limit their permissions within the forum Ban problem IP addresses from any further new registrations or login attempts Permission Sets Unique Permission Sets feature offers unrivaled control over board permissions features Over 120 configurable permission set options Permission sets can be associated to any member group or overridden when associated to a specific member Permission sets can be assigned to member groups within a forum controlling what a group can access within a specific forum Skinning Template Driven Portable skinning model Each skin can have a completely unique layout and visual appearance Drag and Drop Skins automatically detected no configuration required Easily create edit skins within the admin area Assign skins wrappers globally or to specific forums Unique EmotIcon MessageIcon collections can be associated with each skin Wrappers can be used to easily wrap header and footer HTML around any skin Takes advantage of standard ASP NET 2 0 master pages Forum Features Unlimited number of forums sub forums groups events posts polls Only forums associated with the visitors current member groups will be accessible RSS feeds available for all forums

    Original URL path: http://www.instantasp.co.uk/products/instantforum/features.aspx (2016-04-24)
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  • Customer Community In the Cloud
    performance of all servers can automatically scale if specific resource thresholds are reached Frequently Asked Questions How do I pay how will I be billed You can sign up for all hosting plans via our web site securely using your credit card All hosted services are automatically billed every 30 days in advance for the next month s usage You will be billed every 30 days from the date you sign up until you cancel your hosted service How many users concurrent users are supported We don t limit the number of users or for that matter any of the data you can store within your database Due to the physical memory constraints with each of our hosting plans we do only support a limited number of concurrent users Our starter plan can be used with up to 1 000 concurrent users our Business plans supports up to 2 000 concurrent users whilst our enterprise plan supports up to 5 000 concurrent users If you need more than 3 000 concurrent users please contact us to discuss dedicated solutions How secure is my data All our hosted services are built upon the Windows Azure platform and hosted in datacenters fully managed by Microsoft Windows Azure runs in geographically dispersed datacenters that comply with key industry standards such as ISO IEC 27001 2005 for security and reliability In addition to datacenter network and personnel security practices InstantASP incorporates security practices at the application and platform layers to enhance security for our customers Are there any contracts long term commitments No We would rather keep you as a customer by offering great service and support You can cancel your hosted account at any time That said we cannot refund your monthly subscription so we would suggest you cancel towards the end of the current billed month If you cancel your hosted service just after being billed I m afraid we cannot refund this Is my account compliant with my regulatory requirements We commit to compliance with data protection and privacy laws generally applicable to IT service providers If you are subject to industry or jurisdictional requirements you will need to make your own assessment of your ability to comply Customers in many industries and geographies have found they can use our hosted service in a manner that complies with applicable regulations provided they utilize the services in a manner appropriate to their particular circumstances Can we pay annually Yes If you would like to pay annually please contact us We can also offer a small discount if you choose to pay annually We will contact you via email each year when your plan is due for renewal What happens if I exceed storage or memory limits Our plans are designed to scale with the size of your business so we do ask our customers to purchase a plan that will fit their level of use You should expect your storage and database to grow over time depending on the usage of your

    Original URL path: http://www.instantasp.co.uk/Hosting/instantforum/ (2016-04-24)
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  • InstantForum - Buy Online
    30 day money back guarantee Immediate Download Free development test URLS Free minor upgrades for 1 year Discounted major upgrades 1st class customer support Questions We ve hopefully already addressed your questions below If your question is not answered below please contact us Which license is right for me This largely depends on how you intend to use our software If you only intend to install a single production installation of our software you can purchase our single web site end user or developer license If you require multiple production installations you will need to either purchase a single web site license for each production installation or purchase our single server license if all production installations exist on the same physical web server If you still have further questions please review our licensing page or contact us What s the different between the end user and developer license The only difference between our end user and developer license is the level of course code you ll receive access to Both licenses include all software functionality Our end user license is perfect if you wish to use our software with no functional changes Our developer license provides access to the full product source code allowing you to customize functionality Both our end user and developer licenses allow you to visually customize our software to match your web site or company branding What s the difference between the single web site and single server license Our single web site license allows you to install a single installation of software on your chosen production URL Our single server license allows you to install multiple production installations of our software accessible via different production URLs on a single physical or virtual web server How does single web site licensing work Our single web site license is tied to a single production URL You can submit this URL at the time of purchase or at anytime through a license request via our My InstantASP client area We can add licenses very easily for you upon request We also allow you to point multiple domains to the same installation of our software for SEO or geographical support with our single web site license How does single server licensing work Our single server license is tied to the machine name of your physical or virtual web server This allows you to install multiple instances of our software with different production URLs on your chosen web server There are no limited to the number of installation you can install on your chosen web server If you are using a load balanced environment you will need to purchase a server license for each server in your cluster Do I have to pay for development staging QA licenses No We will always add development or testing URLs free of charge You can request these anytime by submitting a license request via our My InstantASP client area Do I have to renew my license No Once you purchase a license you

    Original URL path: http://www.instantasp.co.uk/products/instantforum/order.aspx (2016-04-24)
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  • InstantASP - About
    Facebook On Twitter On Google On LinkedIn If you like InstantASP help us spread the word Tweet about InstantASP Like InstantASP on Facebook 1 InstantASP on Google My InstantASP Edit Profile My Downloads My Tickets My Support Plans Order History Welcome Guest Login or Create an Account Customer Happiness Software Learn More Our products have helped thousands of companies large and small to better connect and support customers Customers 21K Installs 38K Users 2 1M Build Awesome Obsessive over every pixel variable name we are developers take huge pride in the products we create and support What Our Customers Say We believe the InstantKB product more than satisfies our needs As a software development house we were faced with either writing or buying a solution InstantKB was a perfect fit Mark Chickering CEO Systems Online Inc more Thanks for all of your help during this entire project Throughout the process I always felt like if I had a problem you would be there to help out I really appreciate all of your hard work in getting our new site set up Misty Miller Minnesota Society of CPAs more Recently integrated both applications into a NET project Support was very quick and helped me get up and running I was able to easily tweak the app s to meet my needs Totally recommended Carl Savillo Omnitec Solutions Inc more Make Customers Happy Get fast accurate support direct from our product developers All our developers provide support so we know the problems facing our customers and how we can improve our products Offices InstantASP Ltd 11 The Crescent Bucklow Hill Knutsford Cheshire WA16 6RQ United Kingdom Contact Us Questions Call Us We are available on the phone to help with your questions Mon Fri 8am 6pm UTC Or contact us 44 0

    Original URL path: http://www.instantasp.co.uk/Company/ (2016-04-24)
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