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  • Windows & web applications that make your business run smoother | Internetware
    Zynk a fully featured business automation platform which can tie together disparate systems including Sage 50 200 and automate communication between them as well as business processes in general We ve also released Cloud Backup for Sage 50 and are currently working on another product to help you get the most out of your investment in Sage accounting software Watch this space for details See how we can help your

    Original URL path: http://www.internetware.co.uk/product-development/ (2016-02-15)
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  • Search Engine Marketing, Conversion Rate Optimisation & Email campaigns | Internetware
    search marketing and Pay Per Click PPC advertising We can also help you turn more of those visitors into customers with our conversion rate optimisation services as well as improve customer retention with email marketing and other methods We re not just interested in building your web site we d also like you get it in front of as many potential customers as possible See how we can help your

    Original URL path: http://www.internetware.co.uk/online-marketing/ (2016-02-15)
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  • Terms and Conditions | Internetware
    following re installation of the Equipment provided that the Equipment has not been damaged or affected during the move 4 11 Unless specifically included in the Scope of Service the Customer is responsible for the cost of any Third Party Software upgrades which Internetware advise are required 4 12 It is the Customer s sole responsibility in a manner acceptable to Internetware to operate and verify a proper back up routine maintaining all back up copies in a secure environment such that they can and will be provided to Internetware when required 4 13 The Customer undertakes to put and keep in place adequate security measures to protect the Equipment and any other software or data from viruses harmful code or unauthorised access 5 Support Visits 5 1 During each consecutive 12 month period of the Support and Maintenance and where specified Internetware will provide to the Customer the number of support visits specified in the Scope of Service during Normal Working Hours the purpose of which is to provide general support in respect of the operation of the Support and Maintenance 6 System Audit 6 1 Internetware will as often as Internetware thinks necessary and save in the event of an emergency upon reasonable notice carry out a System Audit within Internetware s Normal Working Hours to confirm that in Internetware s opinion the Equipment is in reasonable operating condition 7 Service Exclusions 7 1 The Support and Maintenance does not extend to 7 1 1 any Equipment not specified or included in the Scope of Service including any part of the Equipment which is in any way changed from that included in the Scope of Service 7 1 2 any Equipment which was in Internetware s reasonable opinion operating in an unstable or unsuitable manner prior to the commencement of the Support and Maintenance 7 1 3 any work arising as a result of any breach by the Customer of any of its obligations under these Terms 7 1 4 any work arising from any incident wilful act or any error or omission in the operation of the Equipment or any other cause except for wear and tear which is not due to the neglect or default of Internetware 7 1 5 any failure or defect caused by hardware or software not covered by these Terms 7 1 6 failures or defects due to manufacture or design defects over which Internetware has no control 7 1 7 refurbishment or repair of casings or outer surfaces 7 1 8 any work to accessories alterations attachments or any other equipment that is external to the Equipment not identified within the Scope of Service 7 1 9 reinstatement of customised versions of the standard desktop operating system 7 1 10 reinstatement of the Customer s software and data not identified within the Scope of Service 7 1 11 any consultancy training or software or hardware Internetware may provide 7 1 12 integration of the Equipment or any part thereof with other systems 7 1 13 cleansing of viruses and spyware or resolving the consequences of security breaches and incompatibilities in hardware and or software 7 1 14 upgrading the Operating Platform to be able to operate the Customer s selected software applications 7 1 15 consumable supplies or accessories such as magnetic media batteries print heads toner cartridges ink paper and any other items identified as consumable by the Equipment manufacturer unless listed in the Scope of Service 7 1 16 any Equipment in respect of which a notice has been served by Internetware under clauses 8 or 9 7 1 17 any work arising by reason of any maintenance or repair work carried out in respect of the Equipment by a third party not previously approved in writing by Internetware 8 Beyond Reasonable Repair 8 1 Internetware will give the Customer written notice if in its reasonable opinion the Equipment or any part of it is identified as end of life becomes beyond reasonable repair or spare parts become not readily available or if faults and or its condition are such that overhaul or replacement is necessary at which point any obligations of Internetware to provide the Support and Maintenance in respect of such equipment will be suspended If the Customer declines to have the Equipment overhauled or replaced at its expense within thirty days of such notification Internetware may on written notice exclude such equipment from this Contract and refund to the Customer by way of credit note a fair proportion of any Charges which have been paid by the Customer in respect of such equipment from the end of the notice period and will remove any loan equipment relating to the said equipment from the end of the notice period 8 2 The provisions of clause 8 1 will apply equally in respect of any software included within the Equipment which in the reasonable opinion of Internetware is no longer economically viable to maintain or requires upgrading or updating 9 Pre Inspection 9 1 Prior to commencement of the Support and Maintenance Internetware may during Normal Working Hours inspect the Equipment or any part of it at the Installation Address to confirm that it is in Internetware s reasonable opinion in full working order in accordance with the manufacturer s requirements If work is required to put the Equipment in such full working order Internetware will notify the Customer accordingly If the Customer declines to have such work carried out at its expense within thirty days of such notification Internetware may on written notice exclude such equipment from Support and Maintenance and will refund to the Customer by way of credit note a fair proportion of any Charges which have been paid by the Customer in respect of such equipment from the end of the notice period PART 3 GENERAL PROVISIONS The following terms and conditions apply to all Equipment sold or to be sold and or Software licensed or to be licensed and or Support and Maintenance provided or to be provided to the Customer 1 General 1 1 These Terms may only be amended or varied with Internetware s agreement in writing The parties agree that these Terms will prevail notwithstanding any conflicting or additional terms or any orders or other notifications submitted by the Customer 1 2 Words of a technical nature used in these Terms will unless inconsistent with the context be construed in accordance with general trade use in the computer industry in the United Kingdom 1 3 Headings in these Terms are for convenience only and have no effect on the interpretation 1 4 Failure by either party to exercise or enforce any rights or the giving of any forbearance delay or indulgence will not be construed as a waiver of its rights under these Terms or otherwise nor will any single or partial exercise thereof preclude any further or subsequent exercise 2 Specification 2 1 The description of any Goods contained in any invoice order form descriptive matter specifications catalogue or advertising material published or issued by Internetware is for identification only and the use of such description will not constitute a sale by description Any typographical or other error or omission in any such literature or any other document issued or provided by Internetware may be corrected by Internetware without any liability on the part of Internetware 2 2 Internetware reserve the right to supply Goods which differ from the specifications agreed between the parties and or to modify any specifications in respect of the Support and Maintenance provided that this does not materially affect the performance of the Goods or the Support and Maintenance 3 Prices 3 1 Unless otherwise stated in writing quotations are valid for 30 days from the date of issue and are exclusive of VAT and any other relevant taxes which are payable by the Customer in addition 3 2 All waiting time spent by any employees or agents of Internetware as a result of any delay variation or failure by the Customer to comply with these Terms will be payable by the Customer to Internetware at Internetware s then applicable hourly rate 4 Payment 4 1 In respect of the Support and Maintenance the Customer will pay the Charges to Internetware on the date s set out in the Scope of Service 4 2 In respect of the sale of all other Goods and services 4 2 1 Payment will be made by the Customer on the date s agreed in writing between the Customer and Internetware at the point of order for the Goods or the requirement for services in accordance with these Terms 4 2 2 Invoices for Goods will ordinarily be issued on delivery of the Goods If the Goods are specific to the Customer or if the Customer fails to take delivery when required Internetware may invoice the Customer at any time after the Goods become available 4 2 3 Internetware may require the Customer at any time prior to delivery to pay a deposit to secure any order or part thereof 4 3 4 Any quantity discount given by Internetware at the point of order may be removed if the order quantity is subsequently reduced 4 3 If no payment date s has been agreed in writing in accordance with clauses 4 1 or 4 2 1 above then payment by the Customer will be made within 30 days after the date of Internetware s invoice 4 4 If any payments from the Customer under these Terms are payable by instalments the Customer will pay such instalments in advance by standing order direct debit or such other method as Internetware may agree at the intervals agreed in writing with Internetware 4 5 If the Customer fails to make any payment due to Internetware whether under these Terms or otherwise on its due date then Internetware may without prejudice to any other remedy cancel the Contract or suspend any further performance of any obligations by Internetware to the Customer or appropriate any money received from the Customer against such sums as Internetware may determine notwithstanding any instructions from the Customer 4 6 All payments due to Internetware under these Terms will be paid in full without any set off deduction counterclaim or withholding of any sum for whatever reason 4 7 Internetware reserves the right to charge interest on the amount of any delayed payment at the rate of 4 over the base rate of Barclays Bank Plc from time to time per calendar month or part thereof on the outstanding amount until payment has been made in full 5 Lease 5 1 If any payments due to Internetware in respect of the Goods or the Support and Maintenance is to be paid by a third party then the Customer agrees that immediately on delivery of the Goods the Customer will sign the acceptance note for the leasing company or other third party and will generally take all steps as may be necessary to ensure that payment is made to Internetware for the Goods and or the Support and Maintenance in accordance with these Terms 6 Internetware Employees 6 1 The Customer will take all such steps as may be necessary to ensure the safety and welfare of any of Internetware s representatives who visit any premises of or on behalf of the Customer 6 2 The Customer will fully indemnify and hold harmless Internetware from and against any claim for loss damage or injury to any person or property occasioned by or arising directly or indirectly from any negligence or misuse of the Goods or the Equipment or any other breach of these Terms by or on behalf of the Customer 7 Liability 7 1 Subject as expressly provided in these Terms and except where the Goods are sold to a person dealing as a consumer within the meaning of the Unfair Contract Terms Act 1977 all warranties conditions or other terms implied by statute or common law are excluded to the fullest extent permitted by law but nothing in these Terms will affect the liability of Internetware for any fraudulent misrepresentation 7 2 Where the Goods are sold under a consumer transaction as defined by the Consumer Transaction restrictions on Statements Order 1976 the statutory rights of the Customer are not affected by these Terms 7 3 The Customer accepts that in respect of the sale of the Goods whilst Internetware will endeavour to use its expertise and experience to advise the Customer Internetware is acting as a supplier only and it is the Customer s responsibility to ensure that the Goods will be suitable for its requirements and the Customer acknowledges that prior to the Contract it has fully and accurately advised Internetware of its requirements both present and anticipated in respect of the Goods 7 4 If Internetware is unable other than through the act or default of the Customer within a reasonable time to repair or replace any defective Goods in accordance with the Warranty set out in these Terms and where such Goods are unusable due to such defect then the Customer s only remedy is to reject such Goods and on their return to Internetware s premises the Customer is entitled to recover the price paid for such Goods provided the Customer notified such defect in accordance with these Terms 7 5 Without prejudice to clause 7 7 if Internetware fails to provide Support and Maintenance in accordance with its obligations hereunder the total Liability of Internetware in any one year for any Loss suffered by the Customer as a result of such failure will not exceed the Charges paid by the Customer in such year for the Support and Maintenance in question 7 6 Except in the case of death or personal injury caused by Internetware s negligence or liability for defective products under the Consumer Protection Act 1987 Internetware will not have any Liability to the Customer for loss of profit or any indirect special or consequential Loss of the Customer arising out of or in connection with the provision of any goods or services or any delay in providing or failure to provide any goods or services even if Internetware had been advised of the possibility of such potential loss 7 7 Except in the case of death or personal injury caused by Internetware s negligence or liability for defective products under the Consumer Protection Act 1987 in no event shall Internetware s Liability in respect of any Loss to the Customer exceed 50 000 00 7 8 Except in the case of death or personal injury caused by Internetware s negligence or liability for defective products under the Consumer Protection Act 1987 no action regardless of form may be brought by the Customer more than 12 months after the cause of action has accrued 7 9 Internetware will have no liability under these Terms or otherwise to the Customer arising out of 7 9 1 any loss or corruption of any documents data memory erasure of media stored on disk whether total or partial howsoever arising by reason in whole or in part of the Customer s failure to maintain adequate back up copies of all of its operating system software application software data files and other documentation 7 9 2 any loss or corruption of any documents data memory erasure of media stored on disk whether total or partial howsoever arising including but not limited to loss which may occur whilst installation service or maintenance work is being carried out by or on behalf of Internetware in accordance with these Terms or any other reason 7 9 3 any act or omission of any third party telecommunication provider or fault or failure of their equipment including any prevention of any remote servicing facility in respect of the Equipment and if any damage to any of the program or data files of the Customer occurs then Internetware s responsibility will be confined to assisting the Customer to restore the latest backup copy and installing application software made available on site by the Customer If on site assistance is required to reconstruct the files then Internetware will charge the Customer for the cost of such assistance at Internetware s then current rates 8 Warranties 8 1 The Customer warrants and represents that the use by Internetware of any data materials or equipment supplied by the Customer for use by Internetware in the provision of the Support and Maintenance will not infringe the intellectual property rights of any third party and the Customer will fully indemnify Internetware in this respect 9 Confidentiality 9 1 Except as expressly provided neither party may at any time whether during or after the expiry of these Terms use or disclose the other party s Confidential Information and the Customer will take all reasonable steps to ensure that its employees are bound by the same obligations and that such obligations will continue beyond the termination of employment with the Customer 10 Performance 10 1 Internetware will not be liable for any failure or delay in complying with these Terms if the failure of delay was due to force majeure including any circumstances whatsoever beyond the reasonable control of Internetware in which event Internetware will as soon as reasonably practicable notify the Customer of the nature and extent of the circumstances in question If the force majeure continues for more than 30 days then Internetware may cancel this Contract or any part thereof without liability to the Customer 11 Sub Contracts 11 1 Internetware may assign sub contract or otherwise transfer the benefit of and or its obligations under this Contract to any person at any time Internetware is a member of a group of companies and accordingly Internetware may perform any of its obligations or exercise any of its rights under this Contract through any member of its group 11 2 The Customer acknowledges that this Contract is personal to the Customer and that it may

    Original URL path: http://www.internetware.co.uk/terms/ (2016-02-15)
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  • Privacy | Internetware
    website that you link to will be able to determine that you linked from our website Internetware Customers What information do we collect When you sign up for Internetware s services you provide us with both contact and payment information Contact information typically includes your name address and phone number Payment information typically includes your credit card number While you are an Internetware customer we manage information with regard to your account status choice of services and customer logs In addition we may store customers electronic mail and other communications as a necessary incident to the transmission and delivery of those communications How do we use this information We use the contact information you provide us with to establish our service for you We use payment information for payment processing purposes only We create and maintain other information such as customer account status choice of services and customer logs in the normal course of providing a service Internetware may share customer information with selected partners third parties for example to provide you with information about products that might be of interest to you or to enable you to take advantage of special partner programs Internetware may also use customer information to provide customers with system information or information about new or upgraded products We will not otherwise disclose customer personal and account information unless we have reason to believe that disclosing such information is necessary to identify make contact with or bring legal action against someone who may be causing harm or interfering with the rights or property of Internetware our customers or others or where Internetware has good belief that the law requires such disclosure Neither will Internetware except for reasons stated below disclose to third parties the contents of any electronic mail or other electronic communications that Internetware

    Original URL path: http://www.internetware.co.uk/privacy/ (2016-02-15)
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  • EULA | Internetware
    copies of the Software are transferred to that person and or copies not transferred are destroyed and that the other person agrees to the terms of this Licence Agreement In this event the licence of the Software to you will automatically terminate 5 RESTRICTIONS ON USE You may not nor permit others to 5 1 rent lease sub license assign transfer or distribute the licence or the Software except as permitted by this Licence Agreement 5 2 create derivative works based upon the Software or any part of it or remove obscure or vary any proprietary notices on or in the Software 5 3 translate disassemble decompile reverse engineer modify or otherwise tamper with the Software 5 4 make copies of the Software in whole or part except for back up purposes as permitted in this Licence Agreement or adapt modify translate or delete the documentation if any accompanying the Software or copy the documentation except as provided by this Licence Agreement 6 UNDERTAKINGS 6 1 You undertake to ensure that any third party is made aware of the terms of this Licence Agreement before using the Software 6 2 You undertake to hold all data including object and source codes drawings specifications software listings and all other information relating to the Software confidential and not at any time disclose the same during this licence or after its expiry or whether directly or indirectly to any third party without our consent 7 OWNERSHIP We shall retain ownership of the Software at all times You only own the Medium on which the Software is recorded which you may retain on termination of this Licence Agreement provided the Software is erased 8 INTELLECTUAL PROPERTY We own the copyright trademark trade names patents and other intellectual property rights subsisting in or used in connection with the Software including all documentation if any and all other copies which you are authorised to make by this Licence Agreement 9 WARRANTY 9 1 Subject to clause 9 3 we warrant that the Medium on which the Software is recorded will be free from material defects under normal use and that the copy of the Software in this package will materially conform to the documentation that accompanies it The Warranty Period is 30 days from the date of your purchase of the Software 9 2 If the Medium on which the Software is recorded or the Software fails to conform to these warranties you may as your sole and exclusive remedy obtain at our option either a replacement free of charge or a full refund if you return the Software package including all documentation if any to us or to your supplier during the Warranty Period with a dated proof of purchase 9 3 We shall not be liable under the warranties given in clause 9 1 above if the Medium or the Software fails to conform to the said warranty because of any corruption abuse or incorrect use of the Medium or Software including use of

    Original URL path: http://www.internetware.co.uk/legal/eula/ (2016-02-15)
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  • A close-knit team specialising in Ecommerce & Sage Integration | Internetware
    help your business save time and money Across all disciplines we strive to Enjoy our work and helping you our clients Help you turn the internet into a tool to empower your business Provide affordable solutions that can scale as your business grows Deliver work that plugs in to existing areas of your business seamlessly and at all times remain customer focussed Learn more about Our Approach view some feedback

    Original URL path: http://www.internetware.co.uk/who-we-are/ (2016-02-15)
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  • Laterooms | Internetware
    web systems Laterooms com were manually rekeying commission invoices between their web system and Sage 200 which was taking around six days each month to process Internetware was tasked with providing an integration solution that would automate the transfer of commission invoices and transaction details from Laterooms com into Sage 200 What we did Performed a full needs analysis on the customer s current systems and identified critical requirements to be addressed in the project scope Defined and developed a formal scope of works document for the customer Developed project stakeholder management plans Provision of a dedicated project management team Fully managed implementation into Laterooms back office system Usability testing and customer signoff Our Solution Following the customisation of Connect Internetware were able to fully implement the bespoke integration into Laterooms com back office systems Full collaboration between all parties enabled the smooth on time delivery of our solution Data rekeying which was taking the company around six days to complete manually was reduced to a single click Laterooms com are now processing 14 000 invoices per month in less than one hour Services Provided Sage Integration Consultancy Support Related Projects View Project Fearns Farm ecommerce sage integration web design

    Original URL path: http://www.internetware.co.uk/portfolio/laterooms/ (2016-02-15)
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  • CHUF | Internetware
    Unit Fund This was at the request of Ann Scott whose family to this day are still actively support CHUF What We Did It was a privilege to be able to work with the hard working guys at CHUF and we have been greatly humbled by some of the fantastic efforts that have been made to raise awareness of this wonderful charity The reason CHUF came to us was to give their site a facelift and make it easier for supporters of the charity to donate In the past they had also found it a struggle to update anything on the site without it breaking so another priority of ours was to implement an easy to use CMS One of CHUF s stand out objectives was to create a much more friendly first impression with specific emphasis on getting rid of the abundance of grey the old site was using In response our designer created a custom background that lifted the mood of the site instantly creating a friendly atmosphere that suited the tone of the site far more appropriately Services Provided Web Design Consultancy CMS Training Support Visit Site More Images Related Projects View Project Fearns Farm ecommerce sage

    Original URL path: http://www.internetware.co.uk/portfolio/childrens-heart-unit-foundation-2/ (2016-02-15)
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web-archive-uk.com, 2017-12-14