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  • Leadership and Management Development Blog - Part 6
    lead Daniel Goleman s books show the direct link between Emotional Intelligence and leadership ability The good news is that Emotional Intelligence can be improved We provide a range of workshops to Read More Posted In Emotional intelligence Leadership Cialdini reaches the NHS positive language 31st Aug 2010 The Guardian and the BBC Today Programme report the use of influential language and particularly the principles of Dr Robert Cialdini See his book Influence is bringing tangible cost improvements for the NHS at no cost In particular the cost of missed appointments no shows and Do Not Attends DNAs have been reduced using the principle of social Read More Posted In Belief change Communication skills presentation skills Presenting Yourself With Impact You Cannot Not Communicate 13th Aug 2010 You Cannot Not Communicate You may have noticed that it is impossible not to communicate with people Or to put it more positively you may have noticed that through non verbal clues as much as verbal interactions you are communicating all the time Albert Mehrabian currently Professor of Psychology at UCLA has become well known Read More Posted In Communication skills Leadership presentation skills Presenting Yourself With Impact Emotional Intelligence Self Awareness 7th Jul 2010 Self Awareness is the cornerstone of Emotional Intelligence Dan Siegel in his book Mindsight states Becoming open to our body s states the feelings in our heart the sensations in our belly the rhythm of our breathing is a powerful source of information Becoming open to them is a gateway to self awareness Read More Posted In Emotional intelligence Brain Rules 5th Jul 2010 Brain Rules is a great website outlining the rules you need to keep in mind to engage influence communicate with others Read More Posted In Communication skills Emotional intelligence Interpersonal skills Leadership presentation skills Presenting Yourself With Impact Leadership Skills Reflection How often do you reflect 2nd Jul 2010 How often do you reflect Reflecting on what goes well and less well is key to improved performance Daniel Siegel in his book Mindsight says the essence of reflection is that we remain open observant and objective about whats going on both inside us and inside others Food for thought Read More Posted In Change management Coaching Communication skills Emotional intelligence Interpersonal skills Leadership presentation skills Presenting Yourself With Impact Public Sector faces leadership challenge as budget cuts bite 1st Jul 2010 Article from CIPD Personnel Management Magazine Public sector faces leadership challenge as budget cuts bite Talk to us about our leadership development programmes for the Public Sector Read More Posted In Leadership ROI for executive coaching 26th Jun 2010 In their book the Extraordinary Coach Zenger and Stinett quote their own research that shows a positive correlation between coaching and employee commitment employee satisfaction and employee effort If you want to increase employee engagement then a coaching culture is a prerequisite it seems Talk to us about creating a coaching culture Read More Posted In Coaching Leadership Executive Coaching Talent management Team development

    Original URL path: http://www.iridiumconsulting.co.uk/bloger/page/6/ (2016-02-17)
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  • Leadership and Management Development Blog - Part 7
    Presenting Yourself With Impact The importance of teaching soft skills as part of the MBA 11th Jun 2010 The Importance of teaching soft skills as part of the MBA by Ms Richa Ogra Dhar To be successful in today s world it is important to be well equipped with the Soft Skills along with the Hard Skills Well we all are aware of hard skills the technical skills required to do any task or perform Read More Posted In Communication skills presentation skills Presenting Yourself With Impact soft skills Presentation Skills Potential Interference Performance Tim Gallwey in his classic book on coaching The Inner Game of Work recognised that to improve performance we have to reduce interference He stated Potential minus Interference equals performance So what interferes with our presentations Myles Downey in his book Effective Coaching suggests a number of things that can interfere 1 Fear of making a Read More Posted In Belief change Leadership presentation skills Presenting Yourself With Impact Presentation Skills You Cannot Not Communicate 7th Jun 2010 Another favourite tip Presentation Skills You cannot not communicate Read More Posted In Communication skills Emotional intelligence Interpersonal skills presentation skills Presenting Yourself With Impact Map of future trends link 28th May 2010 brilliant tube map style map of future trends have a look Read More Posted In Change management Leadership Effective Employee Engagement Business Success 22nd May 2010 Interesting intro to employee engagement via business link sorry link now removed Read More Posted In Change management Leadership Team development Death by PowerPoint 20th May 2010 You may have seen this video clip before A great reminder that if you are going to present with impact then you need to be careful using PowerPoint Death by PowerPoint Read More Posted In presentation skills Presenting Yourself With Impact Building

    Original URL path: http://www.iridiumconsulting.co.uk/bloger/page/7/ (2016-02-17)
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  • Hog Hollow: Excellence – Innate or developed?
    Becker argues that to be excellent at anything requires three key ingredients you ve got to want it enough have discipline to nurture and develop your talent and be open to feedback to others In short to get really good at anything requires practice All very interesting you may be saying But how does this relate to me and my everyday job Well we think there are some practical everyday lessons which are applicable to all of us and are illustrated in the following short story Two years ago we visited South Africa flying to Cape Town and travelling along the Garden Route to Port Elisabeth We selected our accommodation very carefully choosing to stay in unusual lodges and small hotels One of our choices sounded particularly interesting Hog Hollow Country Lodge just outside Plettenburg Bay The write up on the website described the Lodge as the realisation of a dream for two South Africans who wanted to do something within tourism in a meaningful and hands on manner The Lodge had been built on a regenerated wattle plantation in the semi wilds and completely staffed by locals In the words of the owners One of our strongest desires was to employ and train local people from the surrounding communities to work at Hog Hollow People who had spent most of their lives either unemployed or in menial jobs We saw that right here within our community was a new and vital energy with lots of exceptional talent waiting to be unleashed All of the many write ups on the web spoke of the exceptional customer service at Hog Hollow and the amazing communal dining experience Our expectations were therefore very high when we arrived We arrived late afternoon and were immediately welcomed by a number of staff One unloaded our car and took it to be washed and valeted another checked us in another brought us afternoon tea All of the staff gave us a warm welcome introduced themselves and asked where we d come from We were invited to join the staff for pre dinner drinks at 7 30 followed by communal dining at 8 00 pm Not quite sure what to expect we turned up at 7 30 and mingled with our fellow guests over pre dinner drinks before being called to the outdoor dining area at 8 00 pm We were greeted by an enormous dining table in the centre of the floor and several smaller tables for families As we chose our seats one of the members of staff welcomed us all to Hog Hollow and explained that it was the custom to introduce all the guests that evening to each other and that we would start at the head of the table Feeling that I was now on familiar territory after all this is what I do at the start of every workshop coupled with the fact that I was seated at the head of the table I was all set to make my

    Original URL path: http://www.iridiumconsulting.co.uk/2009/06/excellence-innate-or-developed/ (2016-02-17)
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  • Latest CIPD research on trends in Talent Management
    Skills Training Executive Coaching Presenting Yourself With Impact Coaching Creating a Coaching Culture ILM Level 5 Certificate in Coaching ILM Level 7 Certificate in Coaching Coach Supervision Solutions In house Interpersonal Skills Workshops Emotional Intelligence The Myers Briggs Type Indicator MBTI Specialists Presenting Yourself With IMPACT Insights Discovery Developing Talent Personality Profiling Making Change Happen Work Life Balance In House Programmes and Coaching Recruitment and Selection Resources Presenting Yourself With Impact at Work The Book Books And Resources Meet Us What People Say Contact Us Iridium Blog Latest CIPD research on trends in Talent Management 30th Apr 2009 The latest CIPD report on trends in talent management in the UK makes interesting reading It reports a number of surprising positives including 1 Organisations are focussing more of the time engaging motivating retaining and fully using the skills of their existing workforce 2 Uncertain times for the most part have led to more honest and frequent communications between managers and employers 3 A great emphasis is being placed on ethical leaders who are able to motivate and lead in both the bad and the good times The reports suggests that to accomplish these objectives organisations are introducing new development programmes including a greater emphasis on leadership development and focussing on the themes of Change management People and performance management Decision making and difficult conversations Coaching and mentoring line managers Training managers to act as coaches to their teams communication Trust and authentic leadership This research ties in with the requests for work that we have had recently In response we now are able to offer a number of new workshops For example Authentic leadership Coaching skills for managers Providing feedback with skill and empathy Handling challenging conversations Successful change management What are your priorities Give me a call on 07881 636538

    Original URL path: http://www.iridiumconsulting.co.uk/2009/04/latest-cipd-research-on-trends-in-talent-management/ (2016-02-17)
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  • Powerful Questions
    they make a statement or ask us a question we always try to provide an answer Perhaps at times we don t know enough about the stuation but we answer anyway Perhaps they just need some space to work the answer out themselves but we takeover that space Maybe we would help more by reframing the question into a more powerful question Equally perhaps sometimes the questions we ask ourselves may limit the answers that we get Consider each of the following statements questions How powerful are they How could they be made powerful 1 I want to go to evening classes but there s no one reliable to look after the children The situation is just impossible 2 I m always worried about money I m worried about it regardless of how much I have It s just always in my thoughts 3 I ve moved jobs and I ve moved house and now I have no friends and no social life It makes the whole thing seem pointless somehow Powerful questions have a number of benefits They refocus thought eg from problem to solution They help someone feel more powerful and constructive about a situation They tap into creativity and create options They make a problem feel more like a challenge or opportunity They create forward movement ie out of the problem state and into solution or action Using our original examples some more powerful questions may be 1 I want to go to evening classes but there s no one reliable to look after the children The situation is just impossible How can you get someone reliable to look after the children while you go to evening classes 2 I m always worried about money I m worried about it regardless of how much I have It

    Original URL path: http://www.iridiumconsulting.co.uk/2009/04/powerful-questions/ (2016-02-17)
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  • Common sense leadership and management
    his tips for common sense leadership 1 Do the right things All too often we can get distracted by the need to do things right rather than focussing on doing the right things in the first place use common sense Focus on the key things that will bring value to your clients rather than the latest fad There was a thought provoking article in the Times recently that highlighted the dangers of following the latest fads http women timesonline co uk tol life and style women the way we live article5860232 ece 2 Only operate in your sphere of influence Understand your sphere of influence and do everything you can to achieve your results in that sphere Rather than worrying about things or blaming things that you have no influence over 3 Show unyielding integrity Be fiercely protective and supportive of staff Building and maintaining trust makes it more likely that your staff will follow you in the inevitable difficult times Believe in the potential of each individual rather than seeing them as human resources Demonstrating integrity also means being tough on staff when necessary because team members want fairness 4 Balance the long and short term In difficult times it s all too easy to take a short term view of everything Remember to step back at times and look at the long term view For example it may be worth while taking a loss leader to get into a major account It may be worth holding on to staff because finding those skills and or experience again is difficult Assess the long term risk against short term gain After all in Aesop s fable the tortoise beat the hare in the long run 5 Focus on sales customer satisfaction Focussing on sales customer satisfaction energises Cost cutting saps

    Original URL path: http://www.iridiumconsulting.co.uk/2009/03/common-sense-leadership/ (2016-02-17)
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  • Preventing an Amygdala Hijack
    you who know about the amygdala are probably smiling by now those that don t are probably thinking I made this name up This is what happens in your brain when you get really mad or really anything The diagram of the human brain on the right and subsequent description comes from http www eqtoday com and depicts the routes from sensation to action The journey begins with sensation in this case vision which is routed to the thalamus The thalamus acts as air traffic controller to keep the signals moving In a typical situation the thalamus directs the impulse to the in this case the visual cortex for processing The cortex thinks about the impulse and makes sense Aha it says this is an exclamation mark It means I should get excited That signal is then sent to the amygdala where a flood of peptides and hormones are released to create emotion and action In what Dan Goleman labelled The hijacking of the Amygdala the thalamus has a different reaction Like any skilled air traffic controller the thalamus can quickly react to potential threat In perceived emergencies the thalamus bypasses the cortex the thinking brain and the signal goes straight to the amygdala In this case the amygdala can only react based on its limited number of stored patterns Sometimes this kind of reaction can save our lives More frequently in our day to day lives it leads us to say something harmful to escalate the situation to act inappropriately or even to anger and violence To minimise the damage from hijacking it is important to practice being aware of the emotional patterns which lead to a hijacking We may be particularly vulnerable when we are involved in something we are highly motivated about when we are tired and

    Original URL path: http://www.iridiumconsulting.co.uk/2009/03/amygdala-hijack/ (2016-02-17)
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  • Presentation Skills – You Cannot Not Communicate
    Recruitment and Selection Resources Presenting Yourself With Impact at Work The Book Books And Resources Meet Us What People Say Contact Us Iridium Blog Menu Home Leadership Leadership Development Programmes Management Team Development Leadership and Management Development Coaching 360 Degree Feedback Development Centres Team Team Coaching Team Development Coaching Coaching Skills Training Executive Coaching Presenting Yourself With Impact Coaching Creating a Coaching Culture ILM Level 5 Certificate in Coaching ILM Level 7 Certificate in Coaching Coach Supervision Solutions In house Interpersonal Skills Workshops Emotional Intelligence The Myers Briggs Type Indicator MBTI Specialists Presenting Yourself With IMPACT Insights Discovery Developing Talent Personality Profiling Making Change Happen Work Life Balance In House Programmes and Coaching Recruitment and Selection Resources Presenting Yourself With Impact at Work The Book Books And Resources Meet Us What People Say Contact Us Iridium Blog Presentation Skills You Cannot Not Communicate 7th Jun 2010 Another favourite tip Presentation Skills You cannot not communicate Posted In Communication skills Emotional intelligence Interpersonal skills presentation skills Presenting Yourself With Impact Search for Recent Posts Creating Collaborative Teams Collaboration at Work Where can I get the Myers Briggs Step II profile done Looking for practical and creative coaching tools Our new book

    Original URL path: http://www.iridiumconsulting.co.uk/2010/06/you-cannot-not-communicate/ (2016-02-17)
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