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  • Commitment to Customer Care - - Lift & Engineering
    the internationally recognised standard ISO9001 In addition Lift Engineering Services Ltd are independently certificated for compliance with Schedule 12 of the Lift Regulations 1997 All of our independent certifications are undertaken by a UKAS accredited certification body The company s Quality Management system performance is monitored and continuously improved by our Quality Manager Elizabeth Nicholls who integrates internal auditing of all our management systems into one programme Customer Care Complaints We are sure the testimonials we receive for our work bear witness to our Customer Care and successful delivery of quality work at a value price View our Testimonials If you do have cause to complain about any of our work or employees we hope you will do so on the spot or via the relevant Director and it will be resolved to your satisfaction but if not please do not hesitate to contact our Quality Manager Elizabeth Nicholls on our Freephone number 0808 155 2827 or via email here Our Customer Complaints procedure is clear and has an escalation procedure if we are unable to resolve your concerns you can view our procedure here Insurance Guarantees We carry all of the insurances that you would expect from a professional company including Employer s Liability Public Liability Professional Indemnity Products Liability and Contractors All Risks details of our insurance can be obtained from our Managing Director Dave Haywood at our Cradley Heath head office LEIA Warranty Scheme As a member of the Lift and Escalator Industry Association LEIA we are able to offer Customers the LEIA Guarantee Scheme guarantee certificate as a guard against unsatisfactory completion of work We will do this where it is used in place of retention against the contract price please ask us about the scheme Business Continuity Management Lift Engineering Services Ltd recognises that occasionally

    Original URL path: http://www.lift-engineering.co.uk/quality.php (2016-02-16)
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  • News & Media - Lift & Engineering
    our Managing Director Dave Haywood and our staff team are delighted to be invited to the event which will be held on Friday 6th February 2015 at the East Midlands Conference Centre Nottingham The EEM was initially formed in July 2010 by five member landlords to establish secure efficiencies and a more uniformed reliable approach for local East Midlands based housing organisations within the major cities through to the surrounding suburban and semi rural environments Today nearly five years on the membership has twenty two members and with the close involvement of local authorities and housing associates from across the region the consortium aims to offer itself as a dedicated hub to all areas of housing Their main aim is to deliver high quality services to communities and tenants by offering the correct procurement strategy within the construction refurbishment and development of housing The EEM members recognise the importance of environmental sustainability their corporate responsibility within the supply chain to contractors and the education and training of individuals required in order to invest in the future of the region For more information about the EEM please visit their website at http www efficiency em co uk Lift Engineering Services Ltd are on all three EEM frameworks for lift related works and are working for many of the EEM members modernising servicing and repairing their lift assets 20th November 2014 National Accolade for Rising Stars in the Lift Industry show article hide article Cradley Heath based engineering and manufacturing company Lift Engineering Services Ltd has scooped the prized national accolade of being announced Constructing Excellence s national SME of the Year beating off strong entries from across the English and Welsh regions which all won the regional title in their respective region s own awards Not only have they been announced as the national winner but during the course of 2014 they achieved a unique position of being the regional construction SME of the Year in both the West Midlands and London the South East regions something that no other company has achieved in the 9 years of the Constructing Excellence awards Managing Director David Haywood said In all our years of winning national and regional awards this is our crowning moment I can only thank all our employees for their contribution to our successes and I m looking forward to sharing our future with them Our photo shows David and his son Scott the company s Business Development Manager with their trophy and accompanied by Constructing Excellence board member Roy Casey and his partner Jackie both of whom provide consultancy services to Lift Engineering Services Ltd Business Development Manager Scott said This type of recognition of our performance makes the future look more certain for us all and it certainly makes my job easier being able to sell the company with these types of awards This is the second time the award as been won by a West Midlands company in 2 years evidencing the strength of the regional SME

    Original URL path: http://www.lift-engineering.co.uk/media-centre.php (2016-02-16)
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  • Testimonials - Lift & Engineering
    engineering co uk London Office Tel 0203 0054477 Email mailbox lift engineering co uk East Midlands Office Tel 01530 245000 Email mailbox lift engineering co uk Testimonials Lift Engineering Please take a look at our testimonials below which acknowledge our achievements To find out more about our projects and the positive role we play within the lift industry please click here to view our case studies I would like to register my comments with regards to the recent work carried out on the six lifts here at our Windsor headquarters Both of your engineers Chris and Darrell carried out the work to a high standard they were very courteous and nothing was too much trouble They are a credit to Lift Engineering Services Ltd and is all that is good about British engineering I would certainly welcome them back to carry out any further work on our lifts Windsor Dials Berkshire 19 12 2012 Dear Manager We recently had a problem with our stair lift and had to contact your company for a repair I would just like to say how pleased we were with the service you provided and how helpful and polite the staff were on the phone

    Original URL path: http://www.lift-engineering.co.uk/testimonials.php (2016-02-16)
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  • Enquiries - Lift & Engineering
    lift engineering co uk Enquiries Lift Engineering For Customer Service and New Business please contact Scott Haywood Alternatively you can contact us at our office addresses West Midlands Head Office Lift Engineering Services Limited 16 Portersfield Road Cradley Heath West Midlands B64 7BN View Map Telephone 01384 633115 Fax 01384 633118 9 Email mailbox lift engineering co uk East Midlands Office Lift Engineering Services Limited 232 Leicester Road Markfield Leicestershire

    Original URL path: http://www.lift-engineering.co.uk/enquiries.php (2016-02-16)
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  • Recruitment - Lift & Engineering
    our first class service and quality Our Achievements Lift Engineering Services Ltd are an award winning lift engineering company recognised by a number of regional and national awards including British Safety Council 14 consecutive annual awards since 2000 including Merits in 2010 2012 and 2014 and a Distinction in 2013 EEF Future Manufacturing Awards 2013 Investing in Skills EEF Future Manufacturing Awards 2013 SME Business Growth Celebrating Construction 2013 Leadership People Development Chamber of Commerce 2013 People Development Made in the Midlands 2013 Manufacturing Achievement award Made in the Midlands 2013 Elizabeth Nicholls Female in Engineering Green Achiever 2014 Gold award Celebrating Construction 2014 Health Safety Celebrating Construction 2014 SME of the Year London South East Constructing Excellence awards 2014 SME of the Year Constructing Excellence national awards 2014 SME of the Year Equal Opportunities We are an equal opportunities employer that positively encourages applicants from groups which are under represented within our current workforce To Apply In the first instance please send your CV to mailbox lift engineering co uk and mark it LonCMNov14 References References from previous employers are required and will be sought with your permission We will also require to see original copies of your qualifications and any trade cards carried such as CSCS Contracts Administrator London closing date for application 31st December 2015 more information available hide details Role Description for Contracts Administrator Base This contracts administrator post will be based from our London branch in Harrow on the A40 corridor Harrow West tube station is within easy walking distance of the office and parking is available at the office Role Description Lift Engineering Services Ltd seeks a new recruit to their organisation to fill a vacancy in the operations department working with the Branch Manager and Contracts Managers to deliver services to our Customers and administrate the full records collation into an electronic database system from instruction to proceed through to closure of payment The successful applicant will display the following attributes Team player An eye for detail to ensure validity of records in all formats Commitment to first class Customer service Integrity and reliability Ability to be self motivated and work with the minimum of supervision High class communication skills both written and spoken with the ability to create reports in varying formats and media A telephone manner which is engaging and helpful The successful applicant will have the following experience and qualifications Full driving license Minimum 5 years experience of working in a similar data rich environment where revenue and customer satisfaction depend on accuracy of records Experience of working within multiple Service Level Agreements Experience of collecting and calculating KPIs to measure performance against targets would be an advantage Experience in delivering facilities management administration within a partnership arrangement would be an advantage An NVQ qualification of relevance to the role at Level 3 or higher Membership of BIFM would be an advantage A demonstrable knowledge of workplace health and safety Ability to combine data and records handling with a busy telephone call handling requirement Applicants for this role will be required to Work closely with other team members including Branch Manager Contracts Managers Supervisors and a team of engineers Managing paper and electronic records to create full work records within a computerised database system which is an essential requirement of the company s operations Ensure working practices follow the company s health and safety quality environmental and equal opportunities policies Cover a wide territory wherever our Customers installations are in the UK Report to our Branch Manager and Directors Communicate with our Health Safety Environment Quality and Training managers as required in the performance of the work Our Services Lift Engineering Services Ltd provide the following traction and hydraulic powered lift and escalator services to its Customers and its Customer s end users Lift design traction and hydraulic Lift manufacturing traction and hydraulic Lift installation traction and hydraulic Lift and escalator testing traction and hydraulic Lift refurbishment and modernisation traction and hydraulic Lift repairs traction and hydraulic Lift and escalator maintenance traction and hydraulic Maintenance and testing of access and hoisting equipment for mobility impaired persons We provide emergency and call out services on a 365 day 24 hour basis across the UK All of our installations are designed and manufactured in our own facilities in the West Midlands Our Aims To partner with our Customers to keep them moving safely and reliably with our first class service and quality Our Achievements Lift Engineering Services Ltd are an award winning lift engineering company recognised by a number of regional and national awards including British Safety Council 14 consecutive annual awards since 2000 including Merits in 2010 2012 and 2014 and a Distinction in 2013 EEF Future Manufacturing Awards 2013 Investing in Skills EEF Future Manufacturing Awards 2013 SME Business Growth Celebrating Construction 2013 Leadership People Development Chamber of Commerce 2013 People Development Made in the Midlands 2013 Manufacturing Achievement award Made in the Midlands 2013 Elizabeth Nicholls Female in Engineering Green Achiever 2014 Gold award Celebrating Construction 2014 Health Safety Celebrating Construction 2014 SME of the Year London South East Constructing Excellence awards 2014 SME of the Year Constructing Excellence national awards 2014 SME of the Year Equal Opportunities We are an equal opportunities employer that positively encourages applicants from groups which are under represented within our current workforce To Apply In the first instance please send your CV to mailbox lift engineering co uk and mark it LonCAdNov14 References References from previous employers are required and will be sought with your permission We will also require to see original copies of your qualifications Lift Installations Engineer London closing date for application 31st December 2015 more information available hide details Role Description for Installations Engineer Base This engineering post will be based from our new London office in Harrow on the A40 corridor Role Description Lift Engineering Services Ltd seeks a new recruit to their organisation to fill a new role in the operations department delivering front line installation services to our Customers The successful applicant will display the following attributes Team player Commitment to first class Customer service Integrity and reliability Ability to be self motivated and work with the minimum of supervision High class communication skills both written and spoken with ability to follow written instructions and work sheets as well as use digital reporting systems The successful applicant will have the following experience and qualifications Full driving license Minimum 5 years experience with lift installation and engineering work on construction sites and or in customers premises An NVQ qualification of relevance to the role at Level 2 or higher or equivalence via ENTRA qualifications if applicable A demonstrable knowledge of workplace health and safety Applicants for this role will be required to Work in a team of installation engineers under direction of a regional Supervisor Work shifts Be mobile based Cover a wide territory wherever our Customers installations are in the UK which may involve living away intermittently Receive a clear CRB check Undertake and pass a Construction Skills Certification Scheme test if they do not already possess a CSCS card Report to our offices and relevant manager Communicate with our Health Safety Environment Quality and Training managers as required in the performance of the work Our Services Lift Engineering Services Ltd provide the following traction and hydraulic powered lift and escalator services to its Customers and its Customer s end users Lift design traction and hydraulic Lift manufacturing traction and hydraulic Lift installation traction and hydraulic Lift and escalator testing traction and hydraulic Lift refurbishment and modernisation traction and hydraulic Lift repairs traction and hydraulic Lift and escalator maintenance traction and hydraulic Maintenance and testing of access and hoisting equipment for mobility impaired persons We provide emergency and call out services on a 365 day 24 hour basis across the UK All of our installations are designed and manufactured in our own facilities in the West Midlands Our Aims To keep our Customers moving safely and reliably with our first class service and quality Equal Opportunities We are an equal opportunities employer that positively encourages applicants from groups which are under represented within our current workforce To Apply In the first instance please send your CV to mailbox lift engineering co uk and mark it LonInstNov12 References References from previous employers are required and will be sought with your permission We will also require to see original copies of your qualifications and any trade cards carried such as CSCS Lift Maintenance Supervisor London closing date for application 31st December 2015 more information available hide details Role Description for Maintenance Supervisor Base This engineering supervision post will be based from our new London office in Harrow on the A40 corridor Role Description Lift Engineering Services Ltd seeks a new recruit to their organisation to fill a new role in the operations department delivering front line maintenance services to our Customers The successful applicant will display the following attributes Team player and team builder Team management and leadership providing supervision of other engineers in a team of up to 12 Inquisitive nature to identify technical faults Commitment to first class Customer service Integrity and reliability Ability to be self motivated and work with the minimum of supervision High class communication skills both written and spoken with ability to provide written and verbal instructions and manage written work sheets as well as use digital reporting systems The successful applicant will have the following experience and qualifications Full driving license Minimum 8 years experience with lift planned and reactive maintenance engineering work on customer s premises Minimum 2 years experience of managing the workload of other engineers and overseeing their work output Experience of planning the work of other engineers and making quality and health and safety inspections related to their work Experience of managing engineers on a 247 call out rota system Experience in fault finding and call out response within Service Level Agreement response periods An NVQ qualification of relevance to the engineering role at Level 3 or higher or equivalence via ENTRA qualifications if applicable An NVQ qualification of relevance to the supervisory role at Level 2 or higher would be an advantage Experience in working with electrical installations An electrical trade qualification would be an advantage A demonstrable knowledge of workplace health and safety Ability to undertake Risk Assessments and Health Safety inductions Knowledge of using the Liftdata works management program would be an advantage Applicants for this role will be required to Supervise a team of maintenance engineers and technicians under direction of a Branch Manager Provide management and direction of working teams on a day to day basis ensuring quality of works and quality of reporting Provide trouble shooting diagnostic checks and technical support to engineers Survey and report on repair works including procurement requirements and health and safety assessment Ensure working practices follow the company s health and safety quality environment and equal opportunities policies Work shifts be on the on call rota of Supervisors and manage those on call when it is your turn on duty Be mobile based with an allocated company vehicle for which you will be responsible for care Cover a wide territory wherever our Customers installations are in the UK which may involve living away intermittently Receive a clear CRB check Undertake and pass a Construction Skills Certification Scheme test if they do not already possess a CSCS card Undertake and pass a Construction Skills Site Supervisor Safety Training Scheme qualification if they do not already posses such a qualification Report to our offices Branch Manager and Service Director Communicate with our Health Safety Environment Quality and Training managers as required in the performance of the work Our Services Lift Engineering Services Ltd provide the following traction and hydraulic powered lift and escalator services to its Customers and its Customer s end users Lift design traction and hydraulic Lift manufacturing traction and hydraulic Lift installation traction and hydraulic Lift and escalator testing traction and hydraulic Lift refurbishment and modernisation traction and hydraulic Lift repairs traction and hydraulic Lift and escalator maintenance traction and hydraulic Maintenance and testing of access and hoisting equipment for mobility impaired persons We provide emergency and call out services on a 365 day 24 hour basis across the UK All of our installations are designed and manufactured in our own facilities in the West Midlands Our Aims To keep our Customers moving safely and reliably with our first class service and quality Equal Opportunities We are an equal opportunities employer that positively encourages applicants from groups which are under represented within our current workforce To Apply Please contact Tony Blakemore on 01384 633115 or at mailbox lift engineering co uk for more information or just send him your CV Please mark your application LonSupNov12 References References from previous employers are required and will be sought with your permission We will also require to see original copies of your qualifications and any trade cards carried such as CSCS Systems Manager West Mids closing date for application 31st December 2015 more information available hide details Base This systems management post will be based from our Cradley Heath HQ in the West Midlands The role will require travel to our other branches currently located in Markfield Leicestershire and Harrow London as well as visiting sites where our engineers are undertaking works for customers This role will place you in contact with design manufacturing installation repair maintenance and administrative environments both in the company s own premises and their customer s premises Scope of Managed Systems We hold certification for compliance with the following management systems for each of our branches ISO9001 2008 ISO14001 2004 BS OHSAS18001 2007 Lift Regulations 1999 Schedule 12 We also operate a Business Continuity Management system to the intent of BS25999 which requires upgrade to ISO23001 and certification In addition there are forthcoming changes to the standards to which we are already certificated by a UKAS accredited certification body Our workforce has grown by over 25 over the last 3 years to be more than 100 employees We have an enviable record for winning awards for our performance including 14 consecutive British Safety Council awards including Merit and Distinction grades We aspire to achieve a successful 5 Star Audit from the British Safety Council allowing us to win greater recognition and their higher level awards Role Description We are seeking a new employee to join our existing team of systems managers We currently have a full time manager who is responsible for Health Safety Environment Fleet Security Business Continuity and Training plus a part time manager for Quality who also acts as a Health Safety Officer These two managers organise and chair our monthly meetings of a large employee committee covering health safety welfare and environmental matters The existing team deliver new employee inductions in all systems and contribute to tool box talks They deliver training for a range of internal and external qualifications including lift specific asbestos awareness COSHH and British Safety Council level 1 and 2 awards using our internal training rooms The team manage the records for all employees in relation to training development and qualifications Our annual internal audit programmes and inspections for certificated systems are undertaken by the existing team and we have recently widened the scope of certificated premises to include the Leicestershire and London branches in their own right Our KPIs for monitoring performance are kept by the existing systems managers They also maintain a number of additional registrations for the company including Safety Schemes in Construction Green Achiever and other similar schemes The role is to support this existing team on a full time basis Attributes Qualifications The successful applicant will display the following attributes Team player Commitment to first class Customer service internal and external Customers Integrity and reliability Ability to be self motivated and work with the minimum of supervision High class communication skills both written and spoken Attention to detail and accuracy Ability to proactively plan ahead to achieve target outcomes Be competent users of Word Excel Powerpoint and other software packages to record report upon and present data The successful applicant will have the following experience and qualifications Full driving license An NVQ qualification of relevance to the role at Level 3 or higher so as to be considered a competent advisor Membership or eligibility for membership of the International Institution of Risk and Safety Management the Association for Project Safety or a similar professional body membership of relevance A demonstrable knowledge of workplace health and safety Knowledge of the Construction Design Management Regulations 2007 would be an advantage Minimum 3 years of experience in a systems management role Preferably an auditor qualification or proven experience Proven track record of organising and maintaining an ISO management system certification Applicants for this role will be required to Work in a team of systems managers under direction of the Director responsible for the systems and direction from our Managing Director Be prepared to regularly work away from the Cradley Heath office base Receive a clear DBS enhanced check if our Customers require this before visiting their sites Undertake and pass a Construction Skills Certification Scheme test for a Manager s card if they do not already possess a CSCS card Work with the managers of branches their administration and engineering teams as required Our Services We provide the following traction and hydraulic powered lift and escalator services to our Customers and our Customer s end users Lift design traction and hydraulic Lift manufacturing traction and hydraulic Lift installation traction and hydraulic Lift and escalator testing traction and hydraulic Lift refurbishment and modernisation traction and hydraulic Lift repairs traction and hydraulic Lift and escalator maintenance traction and hydraulic Maintenance and testing of access and hoisting equipment for mobility impaired persons We provide emergency and call out services on a 365 day 24 hour basis around the UK Our installations are designed and manufactured in our own facilities in the West Midlands Our Aims To

    Original URL path: http://www.lift-engineering.co.uk/recruitment.php (2016-02-16)
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  • Lift Maintenance Contractors - Lift & Engineering
    all makes of lifts nationally and provides a comprehensive 24 hour 365 days per year emergency support facility in the event of a lift service failure or event operated and manned from our central helpdesk on 01384 633115 Our customer base encompasses every facet of business commerce and industry having our a lift maintenance tender and contracts with major national retailers local authorities housing associations finance and petrol chemical companies alongside private organisations and individuals Planned Preventative Maintenance contracts are tailor made to suit individual requirements reflecting lift type use environment scope of contract giving us the lead in the market place All field operations are provided by skilled engineers certified lift maintenance contractors and trained assistants with qualification levels varying through to NVQ3 All operational staff participate in an induction and core training to ensure safe working practices the subjects include Manual Handling Hand Arm Vibration Syndrome Work at Height First Aid Equal Opportunities these are all supported by our in house Health Safety Training Manager In 2004 our company developed a separate division becoming leading lift maintenance contractors for specialist Access Equipment and Solutions Since its conception the Access Division has made considerable developments culminating in the award of the Staffordshire County Council contract the largest in the UK Digital Pen As part of our continual development to improve our day to day customer service Lift Engineering Services Limited are proud to introduce a Digital Pen System This state of the art pen paper system coincides with our lift data monitoring system to allow us to receive via a data file call out reports on the hour every hour 24 hours a day 7 days a week enabling us to process work sheets during each working day which ensures constant contact with customers an immediate response to issues

    Original URL path: http://www.lift-engineering.co.uk/maintenance.php (2016-02-16)
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  • Lift Replacement, Refurbishment & Modernisation - Lift & Engineering
    will undertake your request ensuring care and safety is delivered throughout the project For larger schemes our experienced consultants will manage the scheme at the sales stage through to project completion and handover to yourselves keeping the level of communication between both parties to a minimum We are also able to offer a complete contractors package providing all the associated builders work that is required in connection with the installation of the lift works Survey Invariably no two projects are the same Site influencers and individual equipment requirements vary depending on the environment their function and the aesthetics As a result Lift Engineering Services provides an advisory service for its customers before any equipment is ordered Together with you we will discuss your precise requirements for duty usage based life expectancy and of course budget From a wide and established range we can provide model equipment or bespoke tailored products to meet your exact requirements Our one stop shop and single point of contact approach provides customers with tangible time and money saving benefits Design We do not just provide superior lift maintenance and repairs Our design team is an in house resource which provides specific solutions to your bespoke needs creating lifts which fit your building and meet your needs we do not manufacture any standard ranges or solutions packages We are able to manufacture full or part lifts to suit lift refurbishment and modernisation programmes which upgrade the existing installations to current regulations and expectations Our design team are on hand to provide 3D visualisations from conceptual ideas through to final approved drawings to suit all aspects of lift installation from individual components to full lift systems Something you can be certain of from our designers is that no use of closed protocol equipment will limit your future options for who undertakes your maintenance we only use open protocol and this leaves our customers free to decide going forward who will service their lifts as well as being able to obtain service and replacement parts at a competitive and economic price Manufacture Our 25 000 sqft factory is based in Cradley Heath and just a short distance from the UK s motorway hub in the Midlands providing quick access to all of our Customers and direct from our comprehensive in house manufacturing service The factory is fitted out with a comprehensive range of modern equipment where our highly skilled technicians produce quality products It has an extensive stock of spares and parts enabling both manufacture and planned and reactive maintenance across a wide range of lifts and escalators of all makes Alongside our manufacture facility where we offer new and refurbished lifts to customer s exact requirements and current standards we manufacture lift and escalator components including items which others areunable to manufacture in house and which may find challenging to source as quickly from Europe these include Car Landing Doors Lift Cars Slings Counter Weights Guides Bracketry Guards Pit Ladders Push Plates and Car Operating Panels Bespoke

    Original URL path: http://www.lift-engineering.co.uk/replacement-service.php (2016-02-16)
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  • Mobility Division - Lift & Engineering
    stair lift or wheel chair lift for their domestic home or commercial property Devoted to the installation maintenance repair and emergency call out service our engineers offer specialist support to our customers 24 hours a day 7 days a week and 365 days a year We offer a variety of domestic lift services and supply low cost wheelchair platform and stair lifts ideally suited for less abled access in full compliance with DDA legislation including Building Regulations Part M Access to and use of Buildings Our Mobility Division provides a one stop solution with vertical and inclined access to a variety of In House solutions and industry recognised leading manufacturers providing you with a bespoke solution to meet your specific needs Lift and Engineering Services Ltd are a Member of the European Platform and Stairlifts Association w Installation We take great care when undertaking our commitments and fully understand the importance of reliable and safe working practices We will liaise with an Occupational Therapist over your specific needs under the appointment of your health professional Matching the lift to your condition and mobility requirement is an important part of the consultation before selection On site we have strict procedures to

    Original URL path: http://www.lift-engineering.co.uk/mobility-division.php (2016-02-16)
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