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  • Makingchangestick | Beth Hughes business strategy and planning in Reading Berkshire.
    about which direction to take your business in Making Change Stick can help At Making Change Stick we understand that planning for the future is hard and that making change happen is even harder Our skill is to help companies transform by creating unique and sustainable strategies to achieve and exceed their business goals So how do we do this We work with companies to help them create a clear

    Original URL path: http://www.makingchangestick.co.uk/ (2016-02-14)
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  • Makingchangestick | About Us
    the whole process of growing profitably identifying the right vision putting in the right structure and support systems and working with the team to make the right change happen profitably Beth believes that defining the right strategy for a business is crucial for success What s right will be unique for every business and Beth provides a fresh pair of eyes to help bring focus so that companies achieve and maximise their business potential Using Beth to help this strategy development process ensures that all key questions are answered objectively common pitfalls are avoided and pace and energy are maintained Beth has extensive experience of working with companies of all sizes to create unique and sustainable business strategies So you can be assured that you will be in a safe pair of hands Beth also understands that implementing your business strategy is often harder than developing it Challenges include getting buy in from the people at all levels of your business securing money and time developing new ways of working ensuring that new and existing activity stay aligned to the new business vision and most importantly ensuring that the changes stick Beth has a wealth of experience in making change

    Original URL path: http://www.makingchangestick.co.uk/html/about_us.html (2016-02-14)
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  • Makingchangestick | Our Services
    step approach Step 1 Helping you find the answers to some critical questions 1 Are you easy to do business with 2 Are your customers at the heart of your business 3 Is everyone and everything in your business heading in the right direction 4 Is your business fit enough to build on 5 Do you know where your business is going Once you have your answers to these and other key questions you will have a great plan for growth and success However a plan is merely a piece of paper if it is not implemented effectively That is why so many of our clients also ask for our help to implement their plan and make these changes happen and stick Step 2 Implementing change for business growth and success Every client is unique so every project will need its own blend of project management process or organisational design skills transfer training and communication Ultimately making change stick will help you create a stronger business that is focused on the future and on target to achieving and exceeding your business goals Step 3 Tracking and measuring success There is an old saying that what gets measured gets done At

    Original URL path: http://www.makingchangestick.co.uk/html/our_services.html (2016-02-14)
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  • Makingchangestick | Case Studies
    were in the queue This had two effects on waiting customers it made the queue seem longer than it actually was and it placed additional stress on customers eg entertaining bored children These insights lead to simple innovation in the banking hall comfortable waiting zones were created with chairs and newspapers children s toys and TV Customer satisfaction increased as a direct result of these changes An unexpected side effect was additional sales friends waiting for the bank s customers were often so pleased with how they were themselves treated that they moved their own accounts to the bank Business MOT Is your business fit enough to grow A new managing director was appointed to an insurance company He had clear ideas about how he wanted to grow the business However he had some concerns about the health of the new business division and its ability to cope with increased business volumes A business MOT was conducted with the senior team of new business focusing on the alignment and robustness of the operational processes The business MOT revealed a very hard working department struggling to cope with complex patched up processes Staff morale was poor customer complaints were rising and there was no capacity to process additional business without paying high levels of overtime As a result of the business MOT the managing director changed his immediate business priority from growth to increasing operational efficiency and robustness One year on 30 more business was being processed by the same headcount and staff and customer satisfaction had improved significantly Implementation How do you get people to use new IT systems A bank wanted to roll out new deposit taking ATM s The award winning technology was installed in six test branches and appeared to work well However the IT department could

    Original URL path: http://www.makingchangestick.co.uk/html/case_studies.html (2016-02-14)
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  • Makingchangestick | Testimonials
    the internal consultancy team at Nationwide Building Society Beth is skilled at both working out what is going wrong in business and at finding creative and workable ways to rectify the problems Beth demonstrates credibility and builds confidence with all levels of stakeholders maintaining good communications and delivering projects on time and to budget At a personal level Beth is professional diplomatic and discrete She is also smart tenacious and hard working and will not give up when a project becomes challenging I can definitely recommend Beth she will add value to any business Melvyn Ball Thank you so much for working with us on our business service client s change programme We really needed the structural support you gave to bringing their vision into reality I think it went very well for us to do what we do best in drawing out the clear vision and then for you to see it through to completion and operation I know the client truly appreciates the work you did and that they ll miss you around the place as will we Here s to the next project MLA International Ltd Maggie Lawrie Managing Director Beth is a pleasure to work with and a true professional in her field Her style of asking questions makes you really think about what you want to achieve from working with Beth Beth has provided me with some extremely valuable tools that will continue to impact on and help me as I grow my business I would highly recommend Beth to business owners needing professional business guidance but personally I think she is a necessary and welcome asset to any new business owner like myself that has recently moved from a corporate career Thank you Beth for your ongoing support energy and extremely beneficial business tips and tools Forever Living Products Vikki Cook I was thoroughly impressed with the skill and knowledge which Beth demonstrated She is a great listener and is able to understand very quickly what issues may lurk within one s head including any dangers which may need eradicating to allow for more progress in a business She is clearly very experienced within the corporate world and I would not hesitate to recommend her to any associates or business owners who I feel may be in need of some external help in dealing with managing and growing any business more effectively She is an asset to her profession Keith Penny Managing Director Penny Matters Ltd Beth has reshaped our business to great advantage She is highly skilled intelligent understanding concise and with excellent interpersonal skills Very helpful focused and highly recommended Brian Moffatt Director Petrophase Ltd I am delighted to recommend Beth to any company wanting to develop and in particular to start up companies establishing themselves in the marketplace Beth s skills are backed up by a rigorous application of academic research which she adapts and applies expertly to meet the individual needs of her clients She has the perspicacity to identify

    Original URL path: http://www.makingchangestick.co.uk/html/testimonials.html (2016-02-14)
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  • Makingchangestick | Beth Hughes, speaker overview
    Service The Journey from Average to Awesome The Vision Thing Why Working Backwards Gets You There Faster Tesco Law Lessons from the Financial Services Industry What others say about Beth speaking Beth is a superb public speaker with a wealth of knowledge in her field I have seen her present to groups of various sizes and she is always engaging clear and thought provoking I have no hesitation in recommending her in fact I have to the Chamber events team and business managers so confident am I that she will deliver Tony Silver Events Executive at the Thames Valley Chamber I thought your talk this morning was excellent You gave people some great insights and pointers for what they need to look out for in planning and delivering change Liz Palmer Director Summit Coaching and Consulting Change management can be a pretty dry topic which usually involves lots of charts and processes If this is what you want don t hire Beth She brings the subject alive by using stories and simple explanations not just about what you need to do but most importantly why After her presentation it was much easier for me to understand why people behave in the unexpected ways that they do during a change in the organisation Beth knows her subject well and the added humour that she brings to her presentation makes her a great choice of speaker Malcolm Wicks Marketing Director Pierhouse Business Solutions Ltd You were amazing Beth You clearly know your stuff and it came through in a simple easy to digest way Thanks for the tips Laura Hardie Gleed Starlights One of the best presentations I have seen in a very long time Andy Hamer CEO at Codebook Solutions Inc Beth s presentation on Change Management gave great insight to

    Original URL path: http://www.makingchangestick.co.uk/html/speaker.html (2016-02-14)
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  • Makingchangestick | Contact Us
    Successful Change Contact Details Why not find out how we can help you reach your business goals and dreams Making Change Stick VAT No 994 2660 80 T 07715 546264 E info makingchangestick co uk Alternatively fill in the form below and we will get back to you shortly Title Mr Ms Miss Mrs Dr First Name Surname Name Telephone No Email Message WELCOME ABOUT US OUR SERVICES CASE STUDIES

    Original URL path: http://www.makingchangestick.co.uk/html/contact_us.html (2016-02-14)
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  • Makingchangestick | Latest News and Events
    practices to grow a successful company How these business practices link together to boost success How to put these into practice to improve returns and grow your business Well over 100 exhibitors are expected at the show with massive support coming from the main stakeholders and businesses in Guildford and the surrounding towns and villages Be inspired and motivated by listening to great speakers talking to successful local business people and sharing ideas with like minded colleagues A stylish exhibition great seminars super networking 1 2 1 advice the show is simply a must for any business owner or manager wanting to win more business in the Guildford area For more information and to book your place click here Future of Berkshire Business Show was a great success Beth received fantastic feedback from her talk at The Future of Berkshire Business Show where she was the opening speaker Her talk on World Class Customer Service on a Budget The Journey from Average to Awesome went down extremely well and people left with some great advice and tips to implement to improve their own customer experience The Future of Business in Berkshire event April 2013 Beth is delighted to have been asked to be the opening speaker this year at The Future of Business in Berkshire show which is taking place on 16th April at the Madejski Stadium in Reading She will be talking about World Class Customer Service on a Budget The Journey from Average to Awesome As well as more than 600 attendees and 70 businesses exhibiting their products and services there is a fantastic full day event programme with inspirational and educational speakers hands on workshops networking sessions stadium tours and more For more information click here If you d like to attend this event please let us know and we can point you in the right direction to book Beth in the press What the Reading Chronicle had to say about Beth speaking at the Business Success in Berkshire show Beth Confirmed as Guest Speaker at Business Success in Berkshire Show Beth has been invited to be a guest speaker at the Business Success in Berkshire Show which is taking place on Tuesday 25 th September at the Madejski Stadium Reading She will be speaking on How to Guarantee Business Success and Growth Beth will also be exhibiting at the event and you can come along to see her at stand 81 As well as over 60 businesses exhibiting their products and services there will also be a fantastic full day event programme with inspirational speakers and hands on workshops Plus the show will be bringing together over 500 local businesses along with some of Berkshires best networking orgainisations all under one roof to help grow your business Beth is able to bring along a number of guests to this event so please email beth makingchangestick co uk if you would like to be added to the guest list For more details and information on the Business

    Original URL path: http://www.makingchangestick.co.uk/html/latest_news.html (2016-02-14)
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web-archive-uk.com, 2017-12-14