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  • Travellers given less freedom to book travel independently; stark differences between process and success at SMEs and corporates
    per cent of travel managers did not give travellers freedom to book their own travel this year compared to 39 per cent in 2014 Despite the clampdown 86 per cent continue to go rogue 10 per cent of these on a regular basis This is a small increase on last year s figure of 85 per cent The survey also shows a marked difference in the compliance behaviour between SMEs and corporates Buyers with budgets under 1 million are almost twice as likely to give buyers freedom book independently than those with more than 1m to spend 71 per cent compared to 40 per cent In 2014 these figures were 56 and 621 respectively implying a tightening up of processes among corporates but a more laissez faire approach from SMEs The explanations for travellers going rogue and booking outside policy have altered slightly year on year Personal preference remains in the top spot irrelevant of budget Price was voted in second place by corporates but fourth by SMEs and on average Forgot about policy was a much more prevalent excuse from SME business travellers Despite the above statistics just 18 per cent of buyers are finding it trickier to drive compliance exactly the same number as last year The survey also showed that corporates have tightened processes in order to drive compliance 93 per cent are using preferred suppliers 88 per cent have increased their use of online booking tools OBTs This compares to 81 per cent and 73 per cent in 2014 For SMEs just 77 per cent use preferred suppliers and less than a half 44 per cent OBTs Buyers are adopting a more proactive approach to driving compliance adopting techniques that engage rather than alienate or punish travellers Nearly one fifth 19 per cent more buyers are

    Original URL path: http://ez.marketingweeklive.co.uk/news/show-news/2015/12/17/travellers-given-less-freedom-to-book-travel-independently-stark-differences-between-process-and-success-at-smes-and-corporates (2016-02-15)
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  • One Fifth of Buyers Book More Serviced Apartment Nights
    of Serviced Apartment Providers ASAP annual conference tomorrow The Business Travel Show is exhibiting for the first time 182 European buyers took part in the survey 72 per cent from the UK 19 per cent booked more or significantly more serviced apartment rooms this year compared with 2014 81 per cent booked the same or fewer 87 per cent in 2014 Serviced apartments account for more than 50 per cent of room nights for 2 per cent of buyers 1 per cent in 2014 89 per cent of buyers accommodation programmes include up to 10 per cent of serviced apartments 84 per cent in 2014 Nearly half 48 per cent of buyers insist travellers stay in serviced apartments when their trip exceeds a certain duration Three nights or more 16 per cent of buyers 11 per cent in 2014 One to two weeks 12 per cent 22 per cent in 2014 Two to four weeks 11 per cent 8 per cent in 2014 Over one month 9 per cent 6 per cent in 2014 Thirty eight per cent of respondents had more money to spend on accommodation this year compared to 30 per cent in 2014 One third will have more budget again in 2016 Over half 51 per cent of buyers will book in excess of 5 000 room nights during 2015 an increase of 12 per cent on last year James Foice Managing Director of the Association of Serviced Apartment Providers ASAP commented It s fantastic to see 20 per cent of European buyers surveyed by the Business Travel Show reporting that they have booked significantly more room nights in serviced apartments in 2015 This supports our own research which confirms that the sector is entering a very significant period of growth with many serviced apartment operators opening

    Original URL path: http://ez.marketingweeklive.co.uk/news/show-news/2015/12/02/one-fifth-of-buyers-book-more-serviced-apartment-nights (2016-02-15)
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  • Business Travel Show Announces Launchpad Area and Travel Technology Disrupt Awards to Shine a Light on Innovation
    training appropriate to the health and security risks they may face Director Saul Shanagher commented We have an exciting new travel safety training product suite that Launchpad allows us to introduce to our market The Business Travel Show is the most important trade show in our sector and without this excellent initiative by the organisers we wouldn t have been able to have a presence there DUFL is a premium travel service a personal valet that simplifies business travel by shipping cleaning and storing a traveller s business attire Travellers simply pack virtually before each trip using the DUFL app and once the trip is scheduled they travel bag free to find their freshly cleaned and neatly packed suitcase waiting at their destination Launchpad is an exceptional opportunity to highlight the capabilities of our premium travel service app DUFL Launchpad is focused on presenting the latest and most innovative technologies to the travel industry s key players We re excited to tell the travel community about our new and exciting service for their travelers allowing them to travel without luggage doing laundry packing or unpacking DUFL is an innovative service that saves time and stress by storing cleaning and shipping business attire for our users said Andrea Graziana chief marketing officer DUFL The Launchpad will also host the Travel Technology Disrupt Awards which are open to technology companies exhibiting at Business Travel Show and Travel Technology Europe Finalists will take part in Dragon s Den style pitching session during the show The winner who will be crowned on Thursday 25 February 2016 will receive a three hour consultancy session with travel technology entrepreneur and investor Matt Zito and the Travel Startups Incubator advisory team and a free exhibition stand at Business Travel Show 2017 show worth 8 000 The entry deadline is 22nd January 2016 Business Travel Show event director David Chapple added One of the main drivers for buyers attending the Business Travel Show is to discover innovative new products and solutions that will work with their travel programmes and make their travellers lives easier With exhibiting options from just 1 300 Launchpad will make it possible for new ventures to reach thousands of European key buyers who have the potential to make a huge difference to their future success The Business Travel Show which is Europe s leading event for European travel buyers and managers returns to Olympia Grand on 24 25 February 250 exhibitors and 7 500 industry execs are expected to attend For more information please visit www businesstravelshow com Visitor registration is now open Notes to editors About the Business Travel Show The Business Travel Show held annually in London for 21 years is Europe s largest specialised exhibition and conference bringing together 7 500 European travel professionals This long established and reputable event provides business travel buyers and managers with the suppliers knowledge and contacts to help create and develop successful travel programmes It is the major event in Europe where travel buyers and

    Original URL path: http://ez.marketingweeklive.co.uk/news/show-news/2015/11/04/business-travel-show-announces-launchpad-area-and-travel-technology-disrupt-awards-to-shine-a-light-on-innovation (2016-02-15)
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    s leading specialised event for European travel buyers and managers and 2015 was the biggest in the show s 21 year history with 252 exhibitors an increase of ten per cent on last year The show took place on 25 26 February in its new venue Olympia Grand and three weeks later than normal It will return to Olympia in 2016 on 24 25 February The show experienced the highest rebooking rate in its 21 year history Exhibitors for 2015 included easyJet Concur Kenya Airways Carlson Rezidor Star Alliance Click Travel Egencia Amadeus Airbnb Barclaycard Carlson Wagonlit Travel Premier Inn Flybe Hailo FCm Travel Solutions HRG Addison Lee Fraedom Hilton Qatar Airways and American Express Global Business Travel Fifty eight conference sessions took place including the exclusive Hosted Buyer Pre Show Conference on 24 February Speakers included Google Airbnb Schott Roche Nomura Bacardi Carphone LEGO Sony Mobile AON Electronic Arts and WINiT easyJet s Frederic the rabbit opened the show on Tuesday after walking the orange carpet Go Native also hosted celebrity chef Lorraine Pascale who was showing visitors how to cook for one in a serviced apartment kitchen Kenya Airways and Enterprise sponsored the post show networking dinner and drinks which featured a personal appearance from charity Born Free and ambassador Peter Andre 10 000 was raised for Born Free at the event David Rodriquez from first time exhibitor Hailo said We have received a very positive response to our disruptive business model at the Business Travel Show where we ve held a lot of pre booked meetings and had some interesting conversations It s been great chance to catch up with some familiar faces too as this is the event where everyone comes to network Graham Kingsmill Managing Director Egencia UK said We are thrilled with the turnout

    Original URL path: http://ez.marketingweeklive.co.uk/news/show-news/2015/02/27/biggest-ever-business-travel-show-rewarded-with-increased-visitor-numbers (2016-02-15)
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  • Business Travel Show 2015 will be the biggest ever
    the corporate travel market putting this year s event 11 per cent ahead with 15 days still to go Exhibitors include Carlson Rezidor Airbnb Hilton Worldwide Hailo Qatar Airways FcM Capita Premier Inn HRG Carlson Wagonlit Star Alliance ATPI American Express Global Business Travel Amadeus Evolvi Click Travel Cendyn Arcaneo BCD IHG Egencia Mastercard International SOS and easyJet Fredric the Rabbit the star of easyJet s first ever business focused television advertising campaign will open the show at a ribbon cutting ceremony Anthony Drury head of business for easyJet said Passengers travelling for business now account for more than a fifth of easyJet s passengers with more than 12m choosing the airline every year and that number continues to grow We are excited to be back at the Business Travel Show this year and for Fredric to be officially opening the show As with previous years there is an extremely high quality of corporate buyers and visitors due to attend the show so we look forward to meeting with them Many of the Business Travel Show s 2015 feature areas are sold out Sold out The International Hotel Village which launched last year returns and has doubled in size Exhibitors include Carlson Rezidor Taj Hotels NH Hotels Millennium Hotels The Doyle Collection IberoStar Rotana Hotels Wyndham Hotel Group Arora Hotels Supranational Hotels B Aparthotels O Callaghan Hotels Choice Hotel Group The Big Sleep Hotel Leonardo Hotels House of Kooser and Global Hospitality Services Sold out Airline Pavilion Exhibitors include Kenya Airways Gulf Air Malaysia Airlines Japan Airlines bmi Regional Air Astana Oman Air Air Berlin LATAM and ACC Aviation Sold out GTMC Pavilion Back for its second year the GTMC Pavilion features Royal Brunei Purple Parking Vietnam Airlines Business Travel Direct Portman Travel One Transport Norad Travel Management Altour Co Operative Travel Management and of course GTMC Sold out The Responsible Travel Management Zone also returns for a second year and exhibitors include iJet AXA Travel Advice red24 Aon eConnect Cars LoungeBuddy and Water to Go Sold out The ASAP Pavilion of Serviced Apartment Providers returns for 2015 has increased in size and features Knightly Apartments Apple Apartments Frasers Hospitality Dolphin Square stayCity Marlin Apartments Cheval Residences Shortlets UK ESA AKA Serviced Apartments Dreamhouse Apartments Cotels Arlington House Roomspace Berkshire Rooms and ASAP Chris Parkin director of sales corporate TMC and Airlines Hilton Worldwide Sales UK Hilton Worldwide said Hilton Worldwide is delighted to be exhibiting at the Business Travel Show again this year We have already seen a lot of interest from hosted buyers requesting appointments at the show We are looking forward to showcasing one of our latest innovations the digital check in and room selection on our stand B655 A first class conference programme sponsored by Egencia Macdonald Hotels Resorts and Concur complements the exhibition The programme features more than 60 sessions including speakers and panelists from Airbnb Google Amex Nomura Schott AIG and Electronic Arts The opening panel session takes place at 10 30 on Wednesday

    Original URL path: http://ez.marketingweeklive.co.uk/news/show-news/2015/02/10/business-travel-show-2015-will-be-the-biggest-ever (2016-02-15)
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  • UK Trade & Investment confirmed as official event partner to the business travel show
    Back UK Trade Investment confirmed as official event partner to the business travel show Jan 28 2015 UK Trade Industry UKTI has been confirmed as the official event partner for the Business Travel Show for the second year running The show takes place 25 26 February 2015 at Olympia Grand London 29 January 2015 UK Trade Industry UKTI has been confirmed as the official event partner for the Business Travel Show for the second year running The show takes place 25 26 February 2015 at Olympia Grand London UK Trade Investment UKTI works with UK based businesses to provide first class export advice and guidance to ensure their success in international markets and encourages the best overseas companies to look to the UK as their global partner of choice The Business Travel Show which has been held annually in London for 20 years is Europe s largest specialised exhibition and conference bringing together 6 500 European travel professionals The two organisations are working in partnership to provide value to SMEs The UKTI will host a stand at the Business Travel Show where its international trade advisers will be on hand to guide SME visitors hosted buyers and exhibitors who can book one to one appointments through the show s diary system or via the website at http businesstravelshow com visiting ukti Visitors and exhibitors are also invited to attend the international business drinks reception at the end of the first day Wednesday 25 February Along with Concur Egencia and McDonald Hotels UKTI is a Business Travel Show conference partner endorsing a number of sessions focused on international export as well as delivering an export session from 4pm 5pm on Thursday 26 February The organisation has also endorsed a series of comprehensive regional travel reports for Africa Russia Latin America and

    Original URL path: http://ez.marketingweeklive.co.uk/news/show-news/2015/01/28/uk-trade-investment-confirmed-as-official-event-partner-to-the-business-travel-show (2016-02-15)
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  • One quarter of organisations do not have a traveller risk management strategy
    role and 89 per cent work with their TMCs travel management companies to ensure their travel programmes are responsible These are some of the results from a survey carried out by the Business Travel Show Europe s leading exhibition and conference for travel buyers and managers which takes place 25 26 February 2015 at Olympia Grand in London The survey also highlighted that out of the top 20 issues facing buyers this year traveller safety hobbled in at number five behind challenges associated with cost cutting and compliance The survey of 179 European travel buyers also asked buyers about their programmes sustainability credentials 40 per cent do not have sustainable travel programmes though half of these claimed that is because they achieve sustainability targets through other areas within the business 43 per cent of programmes are sustainable and 17 per cent are planning to make them sustainable Comparative results from the last five years are below Is your travel programme sustainable 2014 2013 2012 2011 2010 Yes 43 62 37 33 42 No we focus on sustainability in other areas of the company 20 No not economical 6 10 9 12 12 No not priority 14 21 32 36 25 No planning to though 17 8 23 19 21 Fewer organisations are using travel alternatives such as video conferencing Just 52 per cent are using them more frequently compared to 60 per cent last year and 64 per cent in 2013 How much are you using travel alternatives 2014 v 2013 2013 v 2012 2012 v 2011 2011 v 2010 2010 b 2009 More 52 60 64 44 46 Less 8 4 14 4 2 Same 40 36 23 11 52 There s no denying it s a good thing that 75 per cent of travel managers are operating responsible programmes but in this day and age when there are so many very real threats to traveller safety all over the world it s equally shocking that one quarter of organisations do not commented David Chapple event director Business Travel Show Traveller security and risk management should be at the top of the agenda for buyers this year with good reason and that s why we address these issues throughout the 2015 conference programme Responsible travel management conference sessions Wed 25 February 1200 1300 Safety and security a best practice guide for beginners In these troubled times good travel management isn t just about finding the best price So too is looking after employees safety and security on the move But how do you organise your risk management internally who do you need to bring in externally to help you and what technology do you need to maximise traveller protection both before and during their journey Thurs 26 February 1130 1230 Travel policy your key to balancing maximum compliance with traveller experience A well crafted policy is at the heart of any successful corporate travel programme Learn how you can build a policy to control spend and steer business towards

    Original URL path: http://ez.marketingweeklive.co.uk/news/show-news/2015/01/26/one-quarter-of-organisations-do-not-have-a-traveller-risk-management-strategy (2016-02-15)
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  • Travel managers with meetings responsibility rises five per cent in 2014
    questions 1 Does your remit include meetings management and 2 Do you have a strategic meetings management programme in place The answers with yearly comparisons follow 1 Does your remit include meetings management 2014 2013 2012 2011 2010 Yes 57 52 55 40 51 No 43 48 45 60 49 2 Do you have a strategic meetings management programme in place 2014 2013 2012 2011 Yes 34 27 39 30 No 41 45 37 41 Planning to 24 28 27 22 An increasing number of travel managers may be taking on responsibility for meetings management but that doesn t mean the transition is without its challenges commented Jef Robinson global category manager meetings and events Citrix Systems It s tricky to develop a meetings and events process that reduces risk and reduces company expenditure but without planners losing ownership Selling the concept of SMMP technology within an organisation is also a difficult task but done well it s a transition that will not only help companies to leverage better deals with suppliers but also improve their duty of care Notes to editors Respondents travel budget Less than 150k 185k 21 151k 500k 186k 625k 8 501k 1m 626k 1 3m 8 1m 3m 1 3m 3 75m 16 3m 10m 3 75m 12 5m 14 10m 12 5m 33 Number of travellers responsible for Fewer than 50 20 51 100 8 101 500 15 501 1000 10 1000 43 N A 4 Meetings related conference sessions at the Business Travel Show Tues 24 February 1630 1730 Integrating travel and meetings More and more companies are combining their management of travel and meetings not only to leverage better deals with suppliers but to improve their duty of care and achieve many other efficiencies Does integration make sense for your business too

    Original URL path: http://ez.marketingweeklive.co.uk/news/show-news/2015/01/19/travel-managers-with-meetings-responsibility-rises-five-per-cent-in-2014 (2016-02-15)
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