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  • How long does it take to process a claim - Mobile Phone Insurance
    IMEI number and how do I find it How Do I Make a Claim Can I view the mobile phone insurance policy terms and conditions Can I cancel my mobile phone insurance policy How long does it take to process a claim What does the mobile phone insurance cover How Do I Get a Crime Or Loss Reference Number What Are The Main Reasons Claims Might Fail What is Evidence

    Original URL path: http://www.mobileinsurance.co.uk/faq/how-long-does-it-take-to-process-a-claim/ (2016-04-25)
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  • How Do I Get a Crime Or Loss Reference Number? - Mobile Phone Insurance
    terms and conditions Can I cancel my mobile phone insurance policy How long does it take to process a claim What does the mobile phone insurance cover How Do I Get a Crime Or Loss Reference Number What Are The Main Reasons Claims Might Fail What is Evidence of Ownership I have a complaint what do I do How Do I Get a Crime Or Loss Reference Number If you have lost your phone or it s been stolen your policy requires that you inform the Police When you report it s loss or theft you will be provided with a crime loss reference number You have to report it s missing to the Police within 48 hours For England Wales and most of Scotland please ring 101 the non urgent police telephone number If your area has not yet adopted the 101 number please check the Police site for alternative numbers Here s the part in the policy relating to making a claim You must notify Supercover on 0203 794 9297 as soon as possible in any event of any incident likely to give rise to a claim under this insurance report the theft or accidental loss of any

    Original URL path: http://www.mobileinsurance.co.uk/faq/how-do-i-get-a-crime-or-loss-reference-number/ (2016-04-25)
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  • What Are The Main Reasons Claims Might Fail? - Mobile Phone Insurance
    not covered for any incident that occurs within the first 14 days of cover There are specific exclusions and requirements to making a claim within your policy here s the section WHAT WE WILL NOT COVER Your Gadget is not covered for 1 Theft From any motor vehicle where you or someone acting on your behalf is not in the vehicle unless the gadget has been concealed in a closed boot closed glove compartment or other closed internal compartments and all the vehicle s windows and doors closed and locked and all security systems have been activated A copy of the repairer s account for such damage must be supplied with any claim From an unattended building or premises including your home or workplace unless the theft involves force in gaining entry to or exit from the building or premises resulting in damage to the building or premises A copy of the repairer s account for such damage or other evidence of damage must be supplied with any claim Unless the gadget is concealed on or about your person you will not be covered for theft from a building or premises including your home or workplace unless the gadget is completely out of sight in a closed internal compartment and the theft involves force in gaining entry or exit to the closed internal compartment A copy of the repairer s account for any damage or other evidence of damage may be required with any claim When away from your home unless the gadget is concealed on or about your person when not in use Where the Gadget has been left unattended when it is away from your home 2 Loss or damage caused by You deliberately damaging or neglecting the gadget You not following the manufacturer s instructions Routine servicing inspection maintenance or cleaning The use of non original accessories 3 Repair or other costs for Routine servicing inspection maintenance or cleaning Loss caused by a manufacturer s defect or recall of the gadget Wear and tear including but not limited to replacement of or adjustment to fittings control knobs or buttons batteries or aerials or gradual deterioration of performance Repairs carried out that have not been pre approved by us Gadgets which have previously had repairs carried out by non manufacturer approved repairers Cosmetic damage of any kind including scratches dents and other visible defects that do not affect safety or performance Any damage if the serial number has been deliberately tampered with in any way 4 Any kind of damage whatsoever unless the damaged gadget is provided for repair 5 Any loss of a SIM subscriber identity module card 6 Any expense incurred as a result of not being able to use the gadget or any loss other than the repair or replacement costs of the gadget unless relating to unauthorized call use for your mobile phone up to the maximum value of 100 7 If your claim is for a gadget up to the value of 250

    Original URL path: http://www.mobileinsurance.co.uk/faq/what-are-the-main-reasons-claims-might-fail/ (2016-04-25)
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  • What is Evidence of Ownership? - Mobile Phone Insurance
    insurance policy terms and conditions Can I cancel my mobile phone insurance policy How long does it take to process a claim What does the mobile phone insurance cover How Do I Get a Crime Or Loss Reference Number What Are The Main Reasons Claims Might Fail What is Evidence of Ownership I have a complaint what do I do What is Evidence of Ownership If you want to make a claim you may well be asked for evidence of ownership to confirm that the phone is yours and when you bought it so that it meets our terms and conditions of insurance Definition This is a document to evidence that the gadget you are claiming for belongs to you This can be a copy of the till receipt delivery note gift receipt or if the gadget is a mobile phone confirmation from your Network Provider that the mobile phone has been used by you Applicable Policy terms The gadget s must not be more than 12 months old must be purchased in the UK as new or if refurbished purchased directly from the manufacturer and you must be able to provide evidence of ownership at inception of this insurance

    Original URL path: http://www.mobileinsurance.co.uk/faq/what-is-a-proof-of-purchase/ (2016-04-25)
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  • I have a complaint what do I do? - Mobile Phone Insurance
    insurance policy terms and conditions Can I cancel my mobile phone insurance policy How long does it take to process a claim What does the mobile phone insurance cover How Do I Get a Crime Or Loss Reference Number What Are The Main Reasons Claims Might Fail What is Evidence of Ownership I have a complaint what do I do I have a complaint what do I do Who should I contact with my complaint It is the intention to give you the best possible service but if you do have any questions or concerns about this insurance or the handling of a claim you should in the first instance contact Supercover s Customer Services Director The contact details are The Customer Services Director Waterside House 20 Riverside Way Uxbridge UB8 2YF Tel 0203 794 9300 Email email protected Please ensure your policy number is quoted in all correspondence to assist a quick and efficient response Or alternatively you can use the Online Dispute Resolution Platform ODR http ec europa eu consumers odr How will my complaint be dealt with Supercover Insurance Limited will make every effort to resolve your complaint immediately If they cannot resolve your complaint by the end of the next working day they will acknowledge your complaint within 5 days of receipt and will do their best to resolve the problem within four weeks by sending you a final response letter If they are unable to resolve your complaint in this time they will write to advise you of progress and will endeavour to resolve your complaint within the following four weeks If you are still dissatisfied after receiving their final response letter you may refer your complaint to the Financial Ombudsman Service at the following address Financial Ombudsman Service Exchange Tower London E14 9SR www

    Original URL path: http://www.mobileinsurance.co.uk/faq/i-have-a-complaint-what-do-i-do/ (2016-04-25)
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  • iPhone 3GS Insurance - Mobile Phone Insurance
    Optimus 7 E900 Optimus Hub Optimus L3 E400 Optimus L5 E610 Optimus L7 P700 Optimus Me Optimus P970 Optimus Pad Optimus Sol E730 Optimus Tablet P 500 P880 Prada P940 Spirit Spirit Titan Viewty Snap Model Select your model Life E4503 Model Select your model Surface Pro 4 Model Select your model Atrix 2 ATRIX HD Defy Defy Defy Mini Droid RAZR Gleam Gleam Milestone Moto E Moto G Moto G Turbo Moto G3 Moto X Moto X 2nd Gen Moto X Play Moto X Style MOTOLUXE White Motorola Atrix 2 Motorola ATRIX HD Motorola Defy Motorola Moto G 2nd Generation Motorola MOTOLUXE Motorola MotoSmart Motorola Pro Motorola RAZR HD Motorola RAZR i Motorola RAZR MAXX Motorola WILDER Motorola XOOM 2 MotoSmart Pro RAZR HD RAZR i RAZR MAXX WILDER XOOM 2 Xoom 3G Xoom Wi Fi 3G Model Select your model 100 100 101 109 1200 1208 630 800 808 PureView Asha 201 Asha 202 Asha 210 Asha 300 Asha 302 Asha 303 C3 00 C3 01 Touch Type C5 03 C6 00 C7 00 E5 00 E63 Lumia 1020 Lumia 1520 Lumia 435 Lumia 520 Lumia 530 Lumia 535 lumia 610 Lumia 620 Lumia 625 Lumia 630 Lumia 635 Lumia 640 Lumia 710 Lumia 735 Lumia 800 Lumia 820 Lumia 830 Lumia 900 Lumia 920 Lumia 925 Lumia 930 LUMIA 950XL N78 N9 N97 Mini Nokia 100 Nokia 101 Nokia 109 Nokia 1200 Nokia 1208 Nokia 808 PureView Nokia Asha 201 Nokia Asha 202 Nokia Asha 210 Nokia Asha 300 Nokia Asha 302 Nokia Asha 303 Nokia E63 Nokia Lumia 1020 Nokia Lumia 1320 Nokia Lumia 1520 Nokia Lumia 520 Nokia lumia 610 Nokia Lumia 620 Nokia Lumia 625 Nokia Lumia 710 Nokia Lumia 820 Nokia Lumia 900 Nokia Lumia 920 Nokia Lumia 925 Nokia Lumia 930 NOKIA LUMIA 950 Nokia N78 Nokia N9 X7 Model Select your model One 16GB One 64gb OnePlus 2 Model Select your model ATIV S B2100 Solid Extreme B2100 Xplorer B2710 Solid Immerse B3210 Genio Qwerty E2550 Monte Slide Galaxy A3 Galaxy A5 Galaxy Ace Galaxy Ace Galaxy Ace 2 Galaxy Ace 3 Galaxy Ace 4 Galaxy Alpha Galaxy Beam Galaxy Core Prime Galaxy E7 Galaxy Fame Galaxy Gio S5660 Galaxy J1 Galaxy J5 Galaxy J7 Galaxy Mega Galaxy Mini Galaxy Mini 2 Galaxy Music Galaxy Nexus 4 Galaxy Note Galaxy Note 10 1 Galaxy Note 2 Galaxy Note 3 Galaxy Note 3 Neo Galaxy Note 4 Galaxy Note Edge Galaxy S 2 Galaxy S Advance Galaxy S3 Galaxy s3 mini Galaxy S3 Neo Galaxy S4 Galaxy S4 Active Galaxy S4 Mini Galaxy S4 Zoom Galaxy S5 Galaxy S5 Mini Galaxy S6 Galaxy S6 Edge Galaxy S6 Edge Plus Galaxy S7 Galaxy S7 Edge Galaxy Tab 2 Galaxy Tab 3 Kids Galaxy Tab 3 10 inch 4G and Wi Fi Galaxy Tab 3 10 inch Wi Fi Galaxy Tab 3 7 inch all varieties Galaxy Tab 3 8 inch Wi Fi Galaxy Tab 3 8 inch Wi Fi and 4G Galaxy Tab

    Original URL path: http://www.mobileinsurance.co.uk/iphone-3gs-insurance/ (2016-04-25)
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  • iPhone 4 Insurance - Mobile Phone Insurance
    Nexus 4 Nexus 5 Optimus 2x P990 Optimus 3D Optimus 4X HD P880 Optimus 7 Optimus 7 E900 Optimus Hub Optimus L3 E400 Optimus L5 E610 Optimus L7 P700 Optimus Me Optimus P970 Optimus Pad Optimus Sol E730 Optimus Tablet P 500 P880 Prada P940 Spirit Spirit Titan Viewty Snap Model Select your model Life E4503 Model Select your model Surface Pro 4 Model Select your model Atrix 2 ATRIX HD Defy Defy Defy Mini Droid RAZR Gleam Gleam Milestone Moto E Moto G Moto G Turbo Moto G3 Moto X Moto X 2nd Gen Moto X Play Moto X Style MOTOLUXE White Motorola Atrix 2 Motorola ATRIX HD Motorola Defy Motorola Moto G 2nd Generation Motorola MOTOLUXE Motorola MotoSmart Motorola Pro Motorola RAZR HD Motorola RAZR i Motorola RAZR MAXX Motorola WILDER Motorola XOOM 2 MotoSmart Pro RAZR HD RAZR i RAZR MAXX WILDER XOOM 2 Xoom 3G Xoom Wi Fi 3G Model Select your model 100 100 101 109 1200 1208 630 800 808 PureView Asha 201 Asha 202 Asha 210 Asha 300 Asha 302 Asha 303 C3 00 C3 01 Touch Type C5 03 C6 00 C7 00 E5 00 E63 Lumia 1020 Lumia 1520 Lumia 435 Lumia 520 Lumia 530 Lumia 535 lumia 610 Lumia 620 Lumia 625 Lumia 630 Lumia 635 Lumia 640 Lumia 710 Lumia 735 Lumia 800 Lumia 820 Lumia 830 Lumia 900 Lumia 920 Lumia 925 Lumia 930 LUMIA 950XL N78 N9 N97 Mini Nokia 100 Nokia 101 Nokia 109 Nokia 1200 Nokia 1208 Nokia 808 PureView Nokia Asha 201 Nokia Asha 202 Nokia Asha 210 Nokia Asha 300 Nokia Asha 302 Nokia Asha 303 Nokia E63 Nokia Lumia 1020 Nokia Lumia 1320 Nokia Lumia 1520 Nokia Lumia 520 Nokia lumia 610 Nokia Lumia 620 Nokia Lumia 625 Nokia Lumia 710 Nokia Lumia 820 Nokia Lumia 900 Nokia Lumia 920 Nokia Lumia 925 Nokia Lumia 930 NOKIA LUMIA 950 Nokia N78 Nokia N9 X7 Model Select your model One 16GB One 64gb OnePlus 2 Model Select your model ATIV S B2100 Solid Extreme B2100 Xplorer B2710 Solid Immerse B3210 Genio Qwerty E2550 Monte Slide Galaxy A3 Galaxy A5 Galaxy Ace Galaxy Ace Galaxy Ace 2 Galaxy Ace 3 Galaxy Ace 4 Galaxy Alpha Galaxy Beam Galaxy Core Prime Galaxy E7 Galaxy Fame Galaxy Gio S5660 Galaxy J1 Galaxy J5 Galaxy J7 Galaxy Mega Galaxy Mini Galaxy Mini 2 Galaxy Music Galaxy Nexus 4 Galaxy Note Galaxy Note 10 1 Galaxy Note 2 Galaxy Note 3 Galaxy Note 3 Neo Galaxy Note 4 Galaxy Note Edge Galaxy S 2 Galaxy S Advance Galaxy S3 Galaxy s3 mini Galaxy S3 Neo Galaxy S4 Galaxy S4 Active Galaxy S4 Mini Galaxy S4 Zoom Galaxy S5 Galaxy S5 Mini Galaxy S6 Galaxy S6 Edge Galaxy S6 Edge Plus Galaxy S7 Galaxy S7 Edge Galaxy Tab 2 Galaxy Tab 3 Kids Galaxy Tab 3 10 inch 4G and Wi Fi Galaxy Tab 3 10 inch Wi Fi Galaxy Tab 3 7 inch all varieties Galaxy Tab 3

    Original URL path: http://www.mobileinsurance.co.uk/iphone-4-insurance/ (2016-04-25)
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  • iPhone 4S Insurance - Mobile Phone Insurance
    your model Life E4503 Model Select your model Surface Pro 4 Model Select your model Atrix 2 ATRIX HD Defy Defy Defy Mini Droid RAZR Gleam Gleam Milestone Moto E Moto G Moto G Turbo Moto G3 Moto X Moto X 2nd Gen Moto X Play Moto X Style MOTOLUXE White Motorola Atrix 2 Motorola ATRIX HD Motorola Defy Motorola Moto G 2nd Generation Motorola MOTOLUXE Motorola MotoSmart Motorola Pro Motorola RAZR HD Motorola RAZR i Motorola RAZR MAXX Motorola WILDER Motorola XOOM 2 MotoSmart Pro RAZR HD RAZR i RAZR MAXX WILDER XOOM 2 Xoom 3G Xoom Wi Fi 3G Model Select your model 100 100 101 109 1200 1208 630 800 808 PureView Asha 201 Asha 202 Asha 210 Asha 300 Asha 302 Asha 303 C3 00 C3 01 Touch Type C5 03 C6 00 C7 00 E5 00 E63 Lumia 1020 Lumia 1520 Lumia 435 Lumia 520 Lumia 530 Lumia 535 lumia 610 Lumia 620 Lumia 625 Lumia 630 Lumia 635 Lumia 640 Lumia 710 Lumia 735 Lumia 800 Lumia 820 Lumia 830 Lumia 900 Lumia 920 Lumia 925 Lumia 930 LUMIA 950XL N78 N9 N97 Mini Nokia 100 Nokia 101 Nokia 109 Nokia 1200 Nokia 1208 Nokia 808 PureView Nokia Asha 201 Nokia Asha 202 Nokia Asha 210 Nokia Asha 300 Nokia Asha 302 Nokia Asha 303 Nokia E63 Nokia Lumia 1020 Nokia Lumia 1320 Nokia Lumia 1520 Nokia Lumia 520 Nokia lumia 610 Nokia Lumia 620 Nokia Lumia 625 Nokia Lumia 710 Nokia Lumia 820 Nokia Lumia 900 Nokia Lumia 920 Nokia Lumia 925 Nokia Lumia 930 NOKIA LUMIA 950 Nokia N78 Nokia N9 X7 Model Select your model One 16GB One 64gb OnePlus 2 Model Select your model ATIV S B2100 Solid Extreme B2100 Xplorer B2710 Solid Immerse B3210 Genio Qwerty E2550 Monte Slide Galaxy A3 Galaxy A5 Galaxy Ace Galaxy Ace Galaxy Ace 2 Galaxy Ace 3 Galaxy Ace 4 Galaxy Alpha Galaxy Beam Galaxy Core Prime Galaxy E7 Galaxy Fame Galaxy Gio S5660 Galaxy J1 Galaxy J5 Galaxy J7 Galaxy Mega Galaxy Mini Galaxy Mini 2 Galaxy Music Galaxy Nexus 4 Galaxy Note Galaxy Note 10 1 Galaxy Note 2 Galaxy Note 3 Galaxy Note 3 Neo Galaxy Note 4 Galaxy Note Edge Galaxy S 2 Galaxy S Advance Galaxy S3 Galaxy s3 mini Galaxy S3 Neo Galaxy S4 Galaxy S4 Active Galaxy S4 Mini Galaxy S4 Zoom Galaxy S5 Galaxy S5 Mini Galaxy S6 Galaxy S6 Edge Galaxy S6 Edge Plus Galaxy S7 Galaxy S7 Edge Galaxy Tab 2 Galaxy Tab 3 Kids Galaxy Tab 3 10 inch 4G and Wi Fi Galaxy Tab 3 10 inch Wi Fi Galaxy Tab 3 7 inch all varieties Galaxy Tab 3 8 inch Wi Fi Galaxy Tab 3 8 inch Wi Fi and 4G Galaxy Tab 4 7 Inch Galaxy Tab S Galaxy W Galaxy X Cover Galaxy Y Galaxy Y Pro Galaxy Young 2 i5500 Europa i9000 Galaxy S Omnia W S3650 Genio Touch S7070 Diva S8500 Wave Samsung ATIV S Samsung

    Original URL path: http://www.mobileinsurance.co.uk/iphone-4s-insurance/ (2016-04-25)
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