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  • domestic flooding – speedy settlement to get life back to normal quickly |
    banks again and flooded their house the Bakers quickly realised they faced months of misery again unless they sought professional help They therefore contacted Morgan Clark to handle the claim on their behalf The claim The Morgan Clark team put together a detailed claim for alternative accommodation damaged building and contents As the Bakers had previous experience of such losses they were familiar with many of the areas the claim could cover However Morgan Clark extended this further for example it included items which had been in the garden shed and shoes stored in the downstairs cupboard all of which would have to be replaced The results Morgan Clark s claim covering alternative accommodation repairs to the house and the loss of contents was accepted in full by the insurers As well as payment for the refurbishment the Bakers received a substantial lump sum to replace everything they had lost Most importantly the family could move back into the property very quickly The value of using Morgan Clark was demonstrated by the experience of the Bakers neighbours A family living in a property three doors away only moved back into the property 12 months after the flood a substantial time after the Bakers Do you need help with your claim Call free on 01978228646 for a free consultation Call 03334142749 from mobiles Lines open 24 7 Using Morgan Clark a second time for flood insurance claim Flood insurance claim in 2009 and again in 2015 Fire in three bedroomed rented house 92 000 buildings claim plus landlord s contents and loss of income Fire in semi detached house overcoming challenges to buildings and contents claim Request a call back Please leave this field empty A substantial claim for loss of turnover was met Morgan Clark successfully argued that despite a

    Original URL path: http://www.morganclark.co.uk/customer-stories/residential-flood-2/domestic-flooding-speedy-settlement-to-get-life-back-to-normal-quickly/#wpcf7-f1054-o1 (2016-04-24)
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  • flood claim in 2003 and again in 2014 |
    to our home was so extensive that the full claim finally amounted to 130 000 But because we had a professional loss assessor working for us we were able to get back into our home much more quickly than all our neighbours they had far less work done but they took nearly a year to get back into their properties whereas it was only six months for us 2014 the floods return So when the Thames burst its banks again in 2014 and their home was flooded for a second time the first thing Mrs O Halloran did even before she called her insurer was to call Morgan Clark We just couldn t face going through it again by ourselves Mrs O Halloran is now in temporary accommodation and as soon as the waters have completely receded from her home Morgan Clark will send in a restoration company to start the stripping and drying process In the meantime Mrs O Halloran and her husband can get on with their lives We are both self employed and simply can t afford to let the burden of the insurance claim impinge on our working lives We know we won t have to worry because Morgan Clark is handling everything for us I d say to somebody who s been flooded that it s really beneficial to get in a loss assessor It makes it much quicker to get back into your home and much more certain that you will get what you are entitled to My neighbours want to know who helped us in 2003 as they saw the difference it made and I m telling them to call Morgan Clark Do you need help with your claim Call free on 01978228646 for a free consultation Call 03334142749 from mobiles Lines open

    Original URL path: http://www.morganclark.co.uk/customer-stories/residential-flood-2/flood-claim-in-2003-and-again-in-2014/#wpcf7-f1054-o1 (2016-04-24)
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  • widespread flooding – long-term re-housing and increased settlements |
    who preferred to stay with friends or family an alternative cash allowance Once that was agreed it turned to the buildings and contents claim The insurers and their loss adjusters were keen to carry out repairs quickly to save money on alternative accommodation Morgan Clark however insisted that the repairs gave a permanent solution rather than just patching the properties up Failure to dry out the properties thoroughly and a lack of specialist treatments could lead to wet and dry rot problems in the future and lower house values The results As a result of Morgan Clark s negotiations with the insurers claim values between 15 000 and 50 000 were successfully achieved depending on the type of property and the severity of the flooding The buildings were allowed to dry out properly and were treated with appropriate treatments to prevent further damage through rot Carpets kitchen units furniture and electrical goods were replaced and ground floors stairs and landings redecorated Morgan Clark also successfully negotiated substantial cash settlements for those residents who wanted to carry out work on their houses themselves In most cases the final settlements achieved by Morgan Clark exceeded the loss adjusters original figures by 30 to 50 per cent and in some cases was more than double the original offer Do you need help with your claim Call free on 01978228646 for a free consultation Call 03334142749 from mobiles Lines open 24 7 Using Morgan Clark a second time for flood insurance claim Flood insurance claim in 2009 and again in 2015 Fire in three bedroomed rented house 92 000 buildings claim plus landlord s contents and loss of income Fire in semi detached house overcoming challenges to buildings and contents claim Request a call back Please leave this field empty Our claim in 2003

    Original URL path: http://www.morganclark.co.uk/customer-stories/residential-flood-2/widespread-flooding-long-term-re-housing-and-increased-settlements/#wpcf7-f1054-o1 (2016-04-24)
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  • flooding claim in 2003 and again in 2014 for the same homeowner |
    high for any of the doors to shut It was just terrible And trying to communicate with the insurer and loss adjuster was almost impossible Everything changed when Morgan Clark took control Matters became so bad that Mrs Walters engaged a solicitor Letters went back and forth between him and the insurer but he could see that progress was going to be very difficult So he suggested to Mrs Walters that she employed a loss assessor to take over her claim and recommended Morgan Clark I was at my wits end and can t find the words to really explain the difference they made Everything changed when I spoke to Marc Ross at Morgan Clark because now I had someone who was fighting my corner It was such a weight off my shoulders he was just fantastic and took the stress away from me Morgan Clark handled everything They brought in chartered surveyors to produce a revised scope of works and specialist contractors to carry out the reinstatement of the house This included ripping out the faulty work of the previous contractor The insurer agreed to pay the complete claim including this remedial work One thing Marc made me realise was that I was perfectly entitled to have the final say on how the house was restored Eventually 20 months after the flood Mrs Walters moved back into her home 2014 the return of the flood Eleven years later the same thing happened again the Thames burst its banks after unprecedented levels of rainfall and Mrs Walters home was once again flooded In the intervening years she had changed her insurer and thought at first that this might make a difference to the response she received but she soon realised she was wrong She called the insurer repeatedly but couldn t get any kind of appropriate response Eventually a personal claims specialist arrived but after speaking to her Mrs Walters had no confidence in the likely outcome of her claim As the days went on the water receded but there was still no real progress Mrs Walters felt she had just got lost in the system She was promised dryers and also told she would be moved into temporary accommodation but nothing happened She made a verbal complaint but that made no difference Then the flood waters returned and her home was flooded as badly as before So she picked up the phone and called Morgan Clark And I was so relieved to find that I was put through to Marc Ross again and he then arranged to come and see me Everything changed again I m just totally relying on him Now according to Mrs Walters she feels that something is happening I ve moved into rented accommodation and the house is being looked after by a specialist restoration company brought in by Morgan Clark If anything needs sorting out I know that I just have to ring up Marc and he will take this all away from me

    Original URL path: http://www.morganclark.co.uk/customer-stories/residential-flood-2/flooding-claim-in-2003-and-again-in-2014-for-the-same-homeowner/#wpcf7-f1054-o1 (2016-04-24)
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  • flood insurance claim in 2009 and again in 2015 |
    no problems were stored up for the future They handled all dealings with the insurers and oversaw the reinstatement which included making the house more flood proof such as having ceramic floor tiles rather than carpet The difference Morgan Clark made According to Mrs B using Morgan Clark made a big difference I m convinced that we got more from the insurers because Morgan Clark knew what to ask for and also because the insurers took more notice of them than if I d been on my own They were very attentive and communicated with me all the time And it was all much quicker than it was for my neighbours who handled things themselves It causes a lot of heartache if you do it on your own And you have to be on the phone all the time and deal with so many people Using Morgan Clark took the load off me and off my children The 2015 floods So when history repeated itself and floodwaters poured through Cockermouth again in December 2015 Mrs B had no hesitation in calling Morgan Clark again Last time I didn t know them This time I do and I trust them completely I m just going to let them do everything including bringing in their own team to carry out the building work Mrs B s daughter agrees When it happened again we didn t hesitate to turn to Morgan Clark again We are wiser than last time and know the difference it will make We trust them and will wait for them to take us through each step Mrs B sums up Morgan Clark as follows Morgan Clark are excellent sympathetic and they understand what you want and what you need The service is nothing short of excellent Do you need

    Original URL path: http://www.morganclark.co.uk/customer-stories/residential-flood-2/flood-insurance-claim-in-2009-and-again-in-2015/#wpcf7-f1054-o1 (2016-04-24)
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  • domestic flood – ripping out and reworking previous poor restoration |
    however that she was free to appoint a contractor of her own choice The loss adjuster s own contractor was then asked to carry out the work but he took many weeks to arrive When he finally carried out the repairs they were not to an acceptable standard While all of her neighbours had moved back into their homes Mrs Walters remained in a caravan in the garden Despite continued contact the contractor would not come back to re do and complete the repairs Mrs Walters finally sought legal advice Her solicitor advised her to use a loss assessor and recommended Morgan Clark She therefore appointed Morgan Clark to handle the claim on her behalf The claim Morgan Clark immediately removed the insurance company s contractor Its own preferred surveyor produced a revised scope of works which included repairing the faulty work of the previous contractor Morgan Clark then presented a claim for this to the insurer The result The insurer agreed to pay the new claim in full and accepted the revised scope of works The work was completed by an experienced contractor and Mrs Walters finally moved back into her house almost 20 months after the original flood Do you need help with your claim Call free on 01978228646 for a free consultation Call 03334142749 from mobiles Lines open 24 7 Using Morgan Clark a second time for flood insurance claim Flood insurance claim in 2009 and again in 2015 Fire in three bedroomed rented house 92 000 buildings claim plus landlord s contents and loss of income Fire in semi detached house overcoming challenges to buildings and contents claim Request a call back Please leave this field empty We were completely depressed knowing we were in for months of misery trying to sort it all out It

    Original URL path: http://www.morganclark.co.uk/customer-stories/residential-flood-2/domestic-flood-ripping-out-and-reworking-previous-poor-restoration/ (2016-04-24)
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  • flooded industrial unit – £290,000 material damage and BI claim |
    damage I realised that it was essential to have someone working on my behalf to get things moving otherwise it would have been a major distraction from what I had to do to save the business He therefore turned to Morgan Clark to handle his claim The claim Once Morgan Clark was on board the insurer started to respond and cooperate The priority was to keep Cellular Mouldings trading and to restore production as quickly as possible Morgan Clark immediately submitted an interim claim to maintain cash flow Then working with Morgan Clark Mr Matthews located temporary machines and sub contracted some of the work while production staff worked overtime to fulfil orders Morgan Clark then compiled and presented comprehensive buildings tenant s fixtures and fittings contents and business interruption claims The results Morgan Clark successfully negotiated a claim for 220 000 for material damage More importantly it successfully negotiated a business interruption claim of 90 000 for loss of turnover based on the growth the company would have achieved if the flood had not happened rather than on the previous year s performance By leaving the insurance negotiations to Morgan Clark Mr Matthews was able to focus on re establishing his business Existing customers orders were fulfilled through careful distributed production and sub contracting At the same time new machines were located quickly and started to be installed a month after the disaster As a result Cellular Mouldings survived and has gone from strength to strength Do you need help with your claim Call free on 01978228646 for a free consultation Call 03334142749 from mobiles Lines open 24 7 Using Morgan Clark a second time for flood insurance claim Flood insurance claim in 2009 and again in 2015 Fire in three bedroomed rented house 92 000 buildings claim plus

    Original URL path: http://www.morganclark.co.uk/customer-stories/flood-case-studies/flash-flooding-to-industrial-unit-290000-material-damage-and-business-interruption-claim/#wpcf7-f1054-o1 (2016-04-24)
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  • flooding – £630,000 business interruption claim |
    s team of commercial loss assessors to manage its claim for business interruption Morgan Clark s business interruption specialists worked with them to ensure they received their full entitlement in short what was needed to re start trading and to secure the future of the business In particular Morgan Clark and the company s management worked together to draw up imaginative plan which did not mirror operations prior to the disaster This would not only enable a quicker resumption of trade but would also rationalise the company s operations The results With the help of Morgan Clark the company successfully claimed 630 000 under the terms of its business interruption policy covering The cost of rationalising its warehousing structure Rather than re instate and move back into the three existing warehouses the company moved all its operations into one warehouse on another site Compensation for the theoretical period it would have taken to re instate the existing warehouses and move back in A very favourable settlement for loss of turnover despite an increase in turnover in the immediate aftermath of the incident Morgan Clark successfully argued that this growth would have been even greater without the flood Do you need help with your claim Call free on 01978228646 for a free consultation Call 03334142749 from mobiles Lines open 24 7 Using Morgan Clark a second time for flood insurance claim Flood insurance claim in 2009 and again in 2015 Fire in three bedroomed rented house 92 000 buildings claim plus landlord s contents and loss of income Fire in semi detached house overcoming challenges to buildings and contents claim Request a call back Please leave this field empty This was a very complex claim Morgan Clark are experienced professionals and we received a far better settlement than we would have

    Original URL path: http://www.morganclark.co.uk/customer-stories/flood-case-studies/flooding-630000-business-interruption-claim/#wpcf7-f1054-o1 (2016-04-24)
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