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  • Mobile Banking security overview | Nationwide
    Media Policy and Legal homepage Media Centre Policy and Public Affairs Information for Lawyers View all Media Policy and Legal House Price Index House Price Index House Price Index homepage House Price calculator Reports archive Download data View all House Price Index Investor relations Investor relations Investor relations homepage About the business Funding programmes Investor queries View all Investor relations Our people Our people Our people homepage Working for us Jobs at Nationwide Graduate programmes View all Our people Can t find what you re looking for Ways to contact us Find your nearest branch Support We re here to help whether you need assistance with one of your accounts or if you just have questions you d like answered View all support Support View all support Emergency help Emergency help Emergency help homepage Important Travel Information Lost or stolen card Unusual activity on my account View all Emergency help Product support Product support Product support homepage Current Accounts Savings ISAs Mortgages View all Product support Ways to bank with us Ways to bank with us Ways to bank with us homepage Internet Banking Mobile Banking Telephone Banking View all Ways to bank with us Travel Travel Travel homepage Fees and charges Emergency numbers Travel insurance FAQs View all Travel Contact us Contact us Contact us homepage Send us a message Call us Make a complaint View all Contact us Dealing with difficulties Dealing with difficulties Dealing with difficulties homepage Money worries Bereavement Power of Attorney View all Dealing with difficulties Security centre Security centre Security centre homepage Internet Banking security Mobile Banking security Fraud awareness View all Security centre Accessibility Accessibility Accessibility homepage Web accessibility Branch accessibility Setting up your browser View all Accessibility Can t find what you re looking for Ways to contact us Find your nearest branch Contact Us Branch Finder Register for Internet Banking Search Select this to show hide the search box Search Search this site Search Log in menu Select this to reveal panel with log in and registration links for Internet Banking Internet Banking Log in Log in or register for Internet Banking Help and demos Security Centre See more All services are operating normally MySave Online Savings Investor Portfolio Service IPS Legal and General MyAccount Personal Finance Portal Skip over secondary navigation to main content Product support Travel Ways to bank Dealing with difficulties Security centre Glossary Accessibility Contact us Home Support Security centre In this section Overview Internet Banking Security Mobile Banking Security Fraud Awareness More Mobile Banking It s more than a secure link between you and Nationwide Main content of page below Overview Frequently asked questions Overview Ways we re protecting you We re absolutely committed to keeping you and your money safe while using our Mobile Banking app For example during registration your details are validated to make sure it s really you that s asking to use the service and everything s verified using VeriSign the global name in secure e commerce Also Mobile Banking is

    Original URL path: http://www.nationwide.co.uk/support/security-centre/mobile-banking/mobile-banking-security (2016-02-09)
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  • Card Fraud Awareness | Nationwide
    Product support Product support homepage Current Accounts Savings ISAs Mortgages View all Product support Ways to bank with us Ways to bank with us Ways to bank with us homepage Internet Banking Mobile Banking Telephone Banking View all Ways to bank with us Travel Travel Travel homepage Fees and charges Emergency numbers Travel insurance FAQs View all Travel Contact us Contact us Contact us homepage Send us a message Call us Make a complaint View all Contact us Dealing with difficulties Dealing with difficulties Dealing with difficulties homepage Money worries Bereavement Power of Attorney View all Dealing with difficulties Security centre Security centre Security centre homepage Internet Banking security Mobile Banking security Fraud awareness View all Security centre Accessibility Accessibility Accessibility homepage Web accessibility Branch accessibility Setting up your browser View all Accessibility Can t find what you re looking for Ways to contact us Find your nearest branch Contact Us Branch Finder Register for Internet Banking Search Select this to show hide the search box Search Search this site Search Log in menu Select this to reveal panel with log in and registration links for Internet Banking Internet Banking Log in Log in or register for Internet Banking Help and demos Security Centre See more All services are operating normally MySave Online Savings Investor Portfolio Service IPS Legal and General MyAccount Personal Finance Portal Skip over secondary navigation to main content Product support Travel Ways to bank Dealing with difficulties Security centre Glossary Accessibility Contact us Home Support Security centre In this section Overview Internet Banking Security Mobile Banking Security Fraud Awareness More Fraud Awareness We re committed to helping you protect yourself against fraud Main content of page below Card fraud Cheque fraud Identity fraud Fraud investment scams Mobile Banking fraud Online fraud Card fraud Card fraud We ve listed some of the most common types of card fraud to help you find out how you can protect yourself against it If you believe you ve been a victim of card fraud call us immediately on 0800 464 3051 UK 44 1793 65 67 89 abroad Types of card fraud Card fraud online over the phone or by mail order This type of fraud occurs when a fraudster uses your personal card details to make purchases without the card being present This may be online over the phone or by mail order Your details may have been compromised electronically or fraudsters may attempt to persuade you to disclose them via a phishing email or telephone scam Counterfeit card fraud This type of fraud occurs when a fake card is created using compromised card details This card is then used to make ATM withdrawals or shop purchases where Chip PIN is not used Often these fraudulent transactions take place overseas Your details may have been compromised by a skimming device at an ATM or at a shop Lost and stolen card fraud This is where your genuine card is used to make purchases In some cases fraudsters will use

    Original URL path: http://www.nationwide.co.uk/support/security-centre/fraud-awareness/card-fraud (2016-02-09)
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  • Web accessibility | Nationwide
    range of users as possible We realise that you have placed a great deal of effort into this and congratulate you on your efforts Our website Every care and consideration has been given when building our Internet site so that it will be compatible with assistive technology including screen readers and screen magnification tools Our pages feature proper headings and subheadings lists for blocks of navigation and forms that can be used and navigated by keyboard alone Nationwide routinely checks web pages when amendments are made to existing pages and when new pages are released to ensure that they meet our accessibility requirements and we do respond positively to feedback regarding the accessibility of any of our pages or services Known issues Our web pages conform to Level A of the World Wide Web Consortium s Web Content Accessibility Guidelines but in the majority of cases meet the higher AA level Our online applications for our Current Accounts Credit Cards and Personal Loans aren t compatible with some assistive technology such as screen readers We re working hard to fix this In the meantime you can still apply in one of our branches by telephone 0800 30 20 11 or textphone 0800 37 80 01 Use the Customer Service Improvement form to tell us about accessibility issues Our Internet Bank We are constantly striving to improve the accessibility of the Internet Bank and will continue to monitor and check all our web pages to ensure they continue to meet our accessibility requirements The Internet Bank has undergone thorough accessibility testing with Digital Accessibility Centre whose process includes rigorous user testing by their team who are all people with disabilities Our aim is to create an Internet Bank that enables all our customers to get the most out of internet banking with Nationwide and have implemented a number of features to help us achieve this aim Features of our Internet Bank Skip to navigation links Form fields with associated label tags Support for screen reader technologies keyboard navigation and commonly used access keys Alternative colour themes including High Contrast Clear link phrases used throughout no click here links Web pages styled using Cascading Style Sheets CSS Text equivalent versions of our internet banking demos and statement graphs Known issues The Internet Bank is technically compliant with W3C Web Content Accessibility Guidelines version 2 0 to level AA with only 2 exceptions Screen reader users may have difficulty in reading the timeout and logout layer We advise that screen reader users use the headings dialogue by pressing Ins F6 to navigate to the layer or Ins F7 to bring up a list of links within the layer to either remain logged in or choose to log out The Products area has low colour contrast when choosing the High contrast theme We advise that users follow instructions on how to set their own style sheet or by disabling colour within the browser Our online applications for our Current Accounts Credit Cards and Personal

    Original URL path: http://www.nationwide.co.uk/support/accessibility/web-accessibility (2016-02-09)
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  • Accessibility Services | Nationwide
    All services are operating normally MySave Online Savings Investor Portfolio Service IPS Legal and General MyAccount Personal Finance Portal Skip over secondary navigation to main content Product support Travel Ways to bank Dealing with difficulties Security centre Glossary Accessibility Contact us Back to Nationwide co uk homepage Support Accessibility Services Main content of page below Accessibility Services Web accessibility Setting up your browser Access keys Accessibility Services Accessibility Services We want to make it easy for everyone to use Nationwide s products and services and are working hard to continually improve our accessibility for people who have a disability or long term health condition There are a number of services that we already provide to make sure that Nationwide is accessible to all Large print Braille and audio CD communications We can provide the following items in large print Braille or audio CD Account statements Debit card credit card and savings card Personal Identification Numbers PINs The letter sent with a debit card credit card and savings card Internet Banking passcode Telephone Banking passcode Opening a new current account or savings account select to show or hide related content If you are in the process of opening a new current account or savings account with Nationwide and need letters to be in large print Braille or audio CD please tell us at the time of opening your account in branch or over the telephone so that we can make sure you start to receive letters in your chosen format as soon as possible Opening a new credit card account select to show or hide related content If you are in the process of opening a new Nationwide credit card account and need letters to be in large print Braille or audio CD please tell us at the time of opening your account in branch or over the phone so that we can make sure you start to receive letters in your chosen format as soon as possible Please be aware that your new credit card PIN and the letter accompanying your new credit card will initially be sent to you in standard print Once these have been received you can call our Credit Card Service Team on 0800 055 66 11 UK or 44 2476 43 89 97 abroad to request replacements in your chosen format Existing customer with a new or changed format need select to show or hide related content If you are an existing customer and need to tell us for the first time that you require large print Braille or audio CD letters or need to change the information that we already hold about you then you can do so in branch or over the telephone In addition you can ask in branch or over the phone for a large print Braille or audio CD version of a Nationwide leaflet to be posted to you The telephone numbers to contact us on are Telephone 0800 30 20 11 Telephone via Text Relay 18001 0800 30 20

    Original URL path: http://www.nationwide.co.uk/support/accessibility/accessibility-services (2016-02-09)
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  • Setting up your browser | Nationwide
    homepage Fees and charges Emergency numbers Travel insurance FAQs View all Travel Contact us Contact us Contact us homepage Send us a message Call us Make a complaint View all Contact us Dealing with difficulties Dealing with difficulties Dealing with difficulties homepage Money worries Bereavement Power of Attorney View all Dealing with difficulties Security centre Security centre Security centre homepage Internet Banking security Mobile Banking security Fraud awareness View all Security centre Accessibility Accessibility Accessibility homepage Web accessibility Branch accessibility Setting up your browser View all Accessibility Can t find what you re looking for Ways to contact us Find your nearest branch Contact Us Branch Finder Register for Internet Banking Search Select this to show hide the search box Search Search this site Search Log in menu Select this to reveal panel with log in and registration links for Internet Banking Internet Banking Log in Log in or register for Internet Banking Help and demos Security Centre See more All services are operating normally MySave Online Savings Investor Portfolio Service IPS Legal and General MyAccount Personal Finance Portal Skip over secondary navigation to main content Product support Travel Ways to bank Dealing with difficulties Security centre Glossary Accessibility Contact us Back to Nationwide co uk homepage Support Setting up your browser Main content of page below Accessibility Services Web accessibility Setting up your browser Access keys Accessibility Services Web accessibility Setting up your browser Setting up your browser The large majority of web pages on nationwide co uk and subsidiary sites were built with accessibility in mind from the outset As such these pages already offer flexibility for people with specific needs Our suggestions to improve the accessibility of web pages on nationwide co uk should also work for other sites that you visit Please note that they won t affect images on the screen Google Chrome 12 or later select to show or hide related content To magnify your screen select to show or hide related content Press Ctrl to increase the size of text and images Press Ctrl to decrease the size of text and images Press Ctrl 0 to return the size of text and images to their original size Changing fonts and colours select to show or hide related content You cannot change the default fonts and colours in Chrome unless you download the ChangeColors extension which can be found by searching on the Chrome Web Store or linking directly to the ChangeColors extension Click the Install button to install the ChangeColors extension Once installed right click the ChangeColors icon it will be visible to the right of the URL field and select Options Choose your preferences for fonts and colours Click on the ChangeColors icon to toggle between your preferences and the website s design Firefox 4 or later select to show or hide related content To magnify your screen select to show or hide related content Press Ctrl to increase the size of text and images Press Ctrl to decrease the size of

    Original URL path: http://www.nationwide.co.uk/support/accessibility/setting-up-your-browser (2016-02-09)
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  • Help and demo's | Nationwide
    Policy and Public Affairs Information for Lawyers View all Media Policy and Legal House Price Index House Price Index House Price Index homepage House Price calculator Reports archive Download data View all House Price Index Investor relations Investor relations Investor relations homepage About the business Funding programmes Investor queries View all Investor relations Our people Our people Our people homepage Working for us Jobs at Nationwide Graduate programmes View all Our people Can t find what you re looking for Ways to contact us Find your nearest branch Support We re here to help whether you need assistance with one of your accounts or if you just have questions you d like answered View all support Support View all support Emergency help Emergency help Emergency help homepage Important Travel Information Lost or stolen card Unusual activity on my account View all Emergency help Product support Product support Product support homepage Current Accounts Savings ISAs Mortgages View all Product support Ways to bank with us Ways to bank with us Ways to bank with us homepage Internet Banking Mobile Banking Telephone Banking View all Ways to bank with us Travel Travel Travel homepage Fees and charges Emergency numbers Travel insurance FAQs View all Travel Contact us Contact us Contact us homepage Send us a message Call us Make a complaint View all Contact us Dealing with difficulties Dealing with difficulties Dealing with difficulties homepage Money worries Bereavement Power of Attorney View all Dealing with difficulties Security centre Security centre Security centre homepage Internet Banking security Mobile Banking security Fraud awareness View all Security centre Accessibility Accessibility Accessibility homepage Web accessibility Branch accessibility Setting up your browser View all Accessibility Can t find what you re looking for Ways to contact us Find your nearest branch Contact Us Branch Finder Register for Internet Banking Search Select this to show hide the search box Search Search this site Search Log in menu Select this to reveal panel with log in and registration links for Internet Banking Internet Banking Log in Log in or register for Internet Banking Help and demos Security Centre See more All services are operating normally MySave Online Savings Investor Portfolio Service IPS Legal and General MyAccount Personal Finance Portal Skip over secondary navigation to main content Product support Travel Ways to bank Dealing with difficulties Security centre Glossary Accessibility Contact us Home Support Ways to bank In this section Overview Branch Banking Internet Banking Mobile Banking Telephone Banking Alerts ATMs The Nationwide Digital Wallet Service availability More Internet Banking Bank your way with confidence Main content of page below Features benefits Recent improvements Help demos Register Features benefits Recent improvements Help demos Internet Banking demos troubleshooting Registration and using the Internet Bank Payments Overdrafts Tell us you re going abroad Card readers Change your details or settings Registration and using the Internet Bank Register for the Internet Bank Log in and use the Internet Bank Find out how you can register for our award winning Internet Bank Using the

    Original URL path: http://www.nationwide.co.uk/support/ways-to-bank/internet-banking/help-and-demos (2016-02-09)
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  • Specialist Support | Nationwide
    Investor relations homepage About the business Funding programmes Investor queries View all Investor relations Our people Our people Our people homepage Working for us Jobs at Nationwide Graduate programmes View all Our people Can t find what you re looking for Ways to contact us Find your nearest branch Support We re here to help whether you need assistance with one of your accounts or if you just have questions you d like answered View all support Support View all support Emergency help Emergency help Emergency help homepage Important Travel Information Lost or stolen card Unusual activity on my account View all Emergency help Product support Product support Product support homepage Current Accounts Savings ISAs Mortgages View all Product support Ways to bank with us Ways to bank with us Ways to bank with us homepage Internet Banking Mobile Banking Telephone Banking View all Ways to bank with us Travel Travel Travel homepage Fees and charges Emergency numbers Travel insurance FAQs View all Travel Contact us Contact us Contact us homepage Send us a message Call us Make a complaint View all Contact us Dealing with difficulties Dealing with difficulties Dealing with difficulties homepage Money worries Bereavement Power of Attorney View all Dealing with difficulties Security centre Security centre Security centre homepage Internet Banking security Mobile Banking security Fraud awareness View all Security centre Accessibility Accessibility Accessibility homepage Web accessibility Branch accessibility Setting up your browser View all Accessibility Can t find what you re looking for Ways to contact us Find your nearest branch Contact Us Branch Finder Register for Internet Banking Search Select this to show hide the search box Search Search this site Search Log in menu Select this to reveal panel with log in and registration links for Internet Banking Internet Banking Log in Log in or register for Internet Banking Help and demos Security Centre See more All services are operating normally MySave Online Savings Investor Portfolio Service IPS Legal and General MyAccount Personal Finance Portal Skip over secondary navigation to main content News The basics Looking after your money Buying owning property Planning for life events Dealing with the unexpected Home Guides Dealing with the unexpected Specialist support Sometimes money should be the last thing on your mind Main content of page below How we can help you It can be difficult making financial decisions at the best of times but it becomes especially challenging when you or a loved one is affected by cancer You don t have to make those decisions alone Our free Specialist Support Service is designed to help you with any financial concerns you or your family may have Our Specialist Support Team provides a tailored and confidential service to our customers who are affected by cancer Each member of our team knows all about Nationwide products and services and has had special training from Macmillan Cancer Support To find out more call us in confidence on 0800 917 23 93 What is the Specialist Support Service What the

    Original URL path: http://www.nationwide.co.uk/guides/dealing-with-the-unexpected/specialist-support (2016-02-09)
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  • Recommend a friend and share £200
    of this offer Main content of page below Our current accounts Tools and calculators Why choose Nationwide Switching to Nationwide Recommend a friend and share 200 Our current accounts Tools and calculators Why choose Nationwide Switching to Nationwide Recommend a friend and share 200 How does it work If you re a Nationwide current account holder you can recommend your friends and family You give us a few details about you and about your friend We ll email you with more information about the offer which you can forward to your friend as they must complete their switch to us within 90 days of your recommendation Your friend can apply online or they can go to a branch or call us on 0800 30 20 10 Then your friend needs to open a FlexAccount FlexDirect or a FlexPlus account AND complete a full account transfer using the Current Account Switch Service This will close their old account A minimum of two Direct Debits must be transferred as part of their switch You and your friend will then each have 100 put into your current accounts by the 20th day of the month following the month your friend has switched to us Recommend a friend now Any questions Show all expandable content Hide all expandable content I ve previously been referred for this incentive how much will I receive select to show or hide related content Customers that have previously been referred by their friends between 1 July 2015 and 31 July 2015 can still complete a qualifying account switch after 31 August to receive the 100 increased value Customers that have been referred by their friends before 1 July 2015 that then complete a qualifying account switch will receive the 50 standard value unless another recommendation is made What details do I need to get from my friend select to show or hide related content As well as your details including your Nationwide current account sort code and account number so we can make your payment you ll need your friend s first name surname date of birth and email address These details are used to match your friend s details with the correct application Please ensure you have your friend s permission to pass us these details How many friends can I recommend select to show or hide related content You can recommend as many friends as you d like and they will each receive 100 but we will only pay you a maximum of 1000 in any 12 month period Will you contact my friends and ask them to open the account select to show or hide related content No we won t contact your friends to tell them you ve recommended them so please let them know by forwarding on the email we send you as they must complete their switch to us within 90 days of your recommendation When will you give me the 100 select to show or hide related content The payment will not

    Original URL path: http://www.nationwide.co.uk/products/current-accounts/our-current-accounts/recommend-a-friend-tab (2016-02-09)
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web-archive-uk.com, 2017-12-15