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  • FlexAccount FAQs | Nationwide
    IPS Legal and General MyAccount Personal Finance Portal Skip over secondary navigation to main content Product support Travel Ways to bank Dealing with difficulties Security centre Glossary Accessibility Contact us Back to Nationwide co uk homepage Support Current Account FAQs Main content of page below FlexAccount FAQs FlexDirect FAQs FlexPlus FAQs FlexOne FAQs FlexBasic FAQs Switching Upgrade FlexAccount FAQs Show all expandable content Hide all expandable content When will I receive my card and all my details select to show or hide related content Once your account has been opened we can then start arranging for the delivery of all the items you need to operate it Within the first 3 5 working days you will receive all your online and telephone banking details if you have registered as well as your card reader to log onto the Internet Bank Following this you will receive your card PIN number and chequebook if you ordered one within 5 7 working days If you were eligible for an arranged overdraft and decided to accept it you will also receive your arranged overdraft agreement in this time Where can I find information about the free European UK travel insurance select to show or hide related content See our Travel Insurance FAQs How do I upgrade my account select to show or hide related content To find out your upgrade options and how to apply for an upgrade take a look at our Account upgrades section Upgrading is really easy especially if you re registered for Internet Banking What is EAR select to show or hide related content EAR stands for Equivalent Annual Rate which allows you to compare the rates offered by different providers It s the cost of an overdraft stated as a yearly rate taking into account the compounding rate of interest At Nationwide we work out interest each day on any overdrawn amount and take it from your account monthly giving you 28 days notice of the amount we intend to take Any interest charged is added to the balance outstanding What is the most I can withdraw from my account each day select to show or hide related content From cash machines ATMs As long as you have enough in your account you can withdraw up to 500 in any one day with a FlexAccount From over the counter in branch You can withdraw up to 500 a day at your local branch as long as you have the funds available in your account including within an arranged overdraft limit If you need more than 500 please give your branch at least 2 full working days notice Some requests may take up to three full working days so we recommend checking with your branch beforehand For cash withdrawals over 500 you will need to present one piece of ID either your passport or driving licence with the paper counterpart copy From a Post Office You can withdraw up to 500 in cash at any Post Office branch using your

    Original URL path: http://www.nationwide.co.uk/support/support-articles/faqs/current-account-faqs/flex-account-faqs (2016-02-09)
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  • FlexAccount service grid | Nationwide
    for retirement View all Planning for life events Dealing with the unexpected Dealing with the unexpected Dealing with the unexpected homepage Bereavement Redundancy Illness money View all Dealing with the unexpected Can t find what you re looking for Ways to contact us Find your nearest branch About We re the world s largest building society Run for the benefit of our members Being a building society means that we re free to reinvest our profits to improve the products and services we offer About Nationwide About View all about Why choose Nationwide Why choose Nationwide Why choose Nationwide homepage All about membership Citizenship Awards and achievements View all Why choose Nationwide Have your say Have your say Have your say homepage Member TalkBacks Annual General Meeting Social media View all Have your say Corporate information Corporate information Corporate information homepage Governance Our history Results and accounts View all Corporate information Your Nationwide Your Nationwide Your Nationwide homepage Your rewards Your voice Your society View all Your Nationwide Media Policy and Legal Media Policy and Legal Media Policy and Legal homepage Media Centre Policy and Public Affairs Information for Lawyers View all Media Policy and Legal House Price Index House Price Index House Price Index homepage House Price calculator Reports archive Download data View all House Price Index Investor relations Investor relations Investor relations homepage About the business Funding programmes Investor queries View all Investor relations Our people Our people Our people homepage Working for us Jobs at Nationwide Graduate programmes View all Our people Can t find what you re looking for Ways to contact us Find your nearest branch Support We re here to help whether you need assistance with one of your accounts or if you just have questions you d like answered View all support Support View all support Emergency help Emergency help Emergency help homepage Important Travel Information Lost or stolen card Unusual activity on my account View all Emergency help Product support Product support Product support homepage Current Accounts Savings ISAs Mortgages View all Product support Ways to bank with us Ways to bank with us Ways to bank with us homepage Internet Banking Mobile Banking Telephone Banking View all Ways to bank with us Travel Travel Travel homepage Fees and charges Emergency numbers Travel insurance FAQs View all Travel Contact us Contact us Contact us homepage Send us a message Call us Make a complaint View all Contact us Dealing with difficulties Dealing with difficulties Dealing with difficulties homepage Money worries Bereavement Power of Attorney View all Dealing with difficulties Security centre Security centre Security centre homepage Internet Banking security Mobile Banking security Fraud awareness View all Security centre Accessibility Accessibility Accessibility homepage Web accessibility Branch accessibility Setting up your browser View all Accessibility Can t find what you re looking for Ways to contact us Find your nearest branch Contact Us Branch Finder Register for Internet Banking Search Select this to show hide the search box Search Search this site Search Log

    Original URL path: http://www.nationwide.co.uk/support/support-articles/services/service-grid-flexaccount (2016-02-09)
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  • FlexDirect Online Bank Account Interest Rates & Charges | Nationwide
    Log in or register for Internet Banking Help and demos Security Centre See more All services are operating normally MySave Online Savings Investor Portfolio Service IPS Legal and General MyAccount Personal Finance Portal Skip over secondary navigation to main content Current accounts Savings ISAs Investments Financial planning Loans Credit cards Mortgages Insurance Home Products Current accounts In this section Overview FlexPlus FlexDirect FlexAccount FlexOne FlexBasic More FlexDirect 5 interest for the first 12 months Access to 5 AER 4 89 gross p a interest on in credit balances of up to 2 500 fixed for the first 12 months You must pay in 1 000 per month excluding internal transfers to get this rate After 12 months the interest rate reverts to 1 gross pa AER variable on balances up to 2 500 Interest paid monthly Advertised rates correct at 1 March 2013 and this rate can be changed at any time Age 18 Main content of page below Features benefits Rates fees overdrafts Managing your account How to apply Features benefits Rates fees overdrafts FlexDirect interest rates fees and overdraft details Interest rates when you re in credit as long as you pay in 1 000 per month excluding internal transfers 1 Interest rates when you re in credit as long as you pay in 1 000 per month AER Fallback Text Gross p a Fallback Text Interest on balances up to 2 500 Introductory rate fixed for first 12 months 5 4 89 Interest on balances up to 2 500 Ongoing variable rate after the first 12 months 1 1 Interest on balances over 2 500 0 0 What does AER stand for AER stands for annual equivalent rate and illustrates what the interest rate would be if interest were paid and compounded each year What does gross mean The gross rate of interest is the interest rate payable before any income tax is deducted if you do pay tax In plain English this means you ll earn interest on the first 2 500 of your balance each month but you won t get any interest on any part of your balance over 2 500 Overdrafts Our overdrafts are only open to those aged 18 or over and are subject to approval You will have 28 days notice before we take any overdraft fees from your account When you apply for an account we ll tell you if we can offer you an arranged overdraft The way that overdraft fees are charged for FlexDirect is different to FlexAccount so if you re an existing customer swapping from FlexAccount to FlexDirect please read this section carefully Overdraft usage fee Daily arranged overdraft usage fee Daily unarranged overdraft usage fee 50p per day on arranged balances over 10 The first 10 of your arranged overdraft is free 50p per day for unarranged balances up to 10 OR 5 per day on unarranged balances over 10 capped at 60 per month We ll also give you a 12 month fee free

    Original URL path: http://www.nationwide.co.uk/products/current-accounts/flexdirect/rates-fees-overdrafts (2016-02-09)
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  • Managing Your FlexDirect Online Bank Account | Nationwide
    Investor relations Investor relations homepage About the business Funding programmes Investor queries View all Investor relations Our people Our people Our people homepage Working for us Jobs at Nationwide Graduate programmes View all Our people Can t find what you re looking for Ways to contact us Find your nearest branch Support We re here to help whether you need assistance with one of your accounts or if you just have questions you d like answered View all support Support View all support Emergency help Emergency help Emergency help homepage Important Travel Information Lost or stolen card Unusual activity on my account View all Emergency help Product support Product support Product support homepage Current Accounts Savings ISAs Mortgages View all Product support Ways to bank with us Ways to bank with us Ways to bank with us homepage Internet Banking Mobile Banking Telephone Banking View all Ways to bank with us Travel Travel Travel homepage Fees and charges Emergency numbers Travel insurance FAQs View all Travel Contact us Contact us Contact us homepage Send us a message Call us Make a complaint View all Contact us Dealing with difficulties Dealing with difficulties Dealing with difficulties homepage Money worries Bereavement Power of Attorney View all Dealing with difficulties Security centre Security centre Security centre homepage Internet Banking security Mobile Banking security Fraud awareness View all Security centre Accessibility Accessibility Accessibility homepage Web accessibility Branch accessibility Setting up your browser View all Accessibility Can t find what you re looking for Ways to contact us Find your nearest branch Contact Us Branch Finder Register for Internet Banking Search Select this to show hide the search box Search Search this site Search Log in menu Select this to reveal panel with log in and registration links for Internet Banking Internet Banking Log in Log in or register for Internet Banking Help and demos Security Centre See more All services are operating normally MySave Online Savings Investor Portfolio Service IPS Legal and General MyAccount Personal Finance Portal Skip over secondary navigation to main content Current accounts Savings ISAs Investments Financial planning Loans Credit cards Mortgages Insurance Home Products Current accounts In this section Overview FlexPlus FlexDirect FlexAccount FlexOne FlexBasic More FlexDirect 5 interest for the first 12 months Access to 5 AER 4 89 gross p a interest on in credit balances of up to 2 500 fixed for the first 12 months You must pay in 1 000 per month excluding internal transfers to get this rate After 12 months the interest rate reverts to 1 gross pa AER variable on balances up to 2 500 Interest paid monthly Advertised rates correct at 1 March 2013 and this rate can be changed at any time Age 18 Main content of page below Features benefits Rates fees overdrafts Managing your account How to apply Features benefits Rates fees overdrafts Managing your account Manage your FlexDirect account your way FlexDirect is based on a simple self service concept with a great range of services to

    Original URL path: http://www.nationwide.co.uk/products/current-accounts/flexdirect/managing-your-account (2016-02-09)
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  • Guide to Making Payments & Transfers | Nationwide
    Dealing with difficulties homepage Money worries Bereavement Power of Attorney View all Dealing with difficulties Security centre Security centre Security centre homepage Internet Banking security Mobile Banking security Fraud awareness View all Security centre Accessibility Accessibility Accessibility homepage Web accessibility Branch accessibility Setting up your browser View all Accessibility Can t find what you re looking for Ways to contact us Find your nearest branch Contact Us Branch Finder Register for Internet Banking Search Select this to show hide the search box Search Search this site Search Log in menu Select this to reveal panel with log in and registration links for Internet Banking Internet Banking Log in Log in or register for Internet Banking Help and demos Security Centre See more All services are operating normally MySave Online Savings Investor Portfolio Service IPS Legal and General MyAccount Personal Finance Portal Skip over secondary navigation to main content News The basics Looking after your money Buying owning property Planning for life events Dealing with the unexpected Home Guides The basics In this section The UK Budget Guide Going abroad How to choose a bank account Keeping younger customers safe online Keeping your money secure Sending money abroad Understanding loans and credit Understanding overdrafts Understanding payments and transfers More Understanding payments and transfers Read through the payment options available to you Main content of page below Understanding payments and transfers The information in this guide was last updated on 26 02 2014 If you need to make payments or transfer money in the UK read our guide to the various payment options available Direct Debits Direct Debits are a way to pay regular bills where the amount can vary from time to time The company you pay requests the money from your account They are backed by a guarantee to give you added protection as outlined below The Direct Debit guarantee This is offered by all banks and building societies that accept instructions to pay Direct Debits It guarantees that if there are any changes to the amount date or frequency of your Direct Debit the company will notify you normally 10 working days in advance of your account being debited or as otherwise agreed If you request the company to collect a payment confirmation of the amount and date will be given to you at the time of the request if an error is made in the payment of your Direct Debit by the organisation or your bank or building society you are entitled to a full and immediate refund of the amount paid from your bank or building society However if you receive a refund you are not entitled to you must pay it back when the company asks you to you can cancel a Direct Debit at any time by simply contacting your bank or building society Written confirmation may be required Please also notify the company Are you a Nationwide customer See how to set up a Direct Debit Standing orders Also called regular payments a standing

    Original URL path: http://www.nationwide.co.uk/guides/understanding-the-basics/understanding-payments-and-transfers (2016-02-09)
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  • FlexDirect Product Support | Nationwide
    rates charges FAQs Popular searches What is a Direct Debit How do I cancel a Direct Debit How do I tell you that I m going abroad Where can I use my Debit Card abroad Which ATMs can I use abroad Do you retry a failed payment What are the different types of automated payments Where can I find out more about FlexBasic Can you help me with financial problems Emergencies Lost and stolen cards The ATM didn t give me my money Unknown debits on my account Current Account documents Current Accounts Current Account terms and conditions Current Account rates and charges Switching to us Understanding overdrafts Financial worries Contactless payments Helping you manage your money Guide for customers applying to Nationwide for credit FlexDirect Documents FlexDirect Welcome Annual summary statement FlexDirect monthly statement About banking with us How Nationwide uses your personal information Summary Financial Statement HM Revenue Customs R85 Form Current Account past rates charges 2008 Rates from 1 April 2008 Rates from 1 May 2008 Rates from 1 June 2008 Rates from 1 July 2008 Rates from 1 August 2008 Rates from 1 November 2008 Rates from 1 December 2008 Current Account past rates charges 2009 Rates from 1 January 2009 Rates from 1 February to 31 March 2009 Rates from 1 April 2009 Show all expandable content Hide all expandable content When will I receive my card and all my details select to show or hide related content Once your account has been opened we can then start arranging for the delivery of all the items you need to operate it Within the first 3 5 working days you will receive all your online and telephone banking details as well as your card reader to log onto the Online Bank Following this you will receive your card PIN number and chequebook if you ordered one within 5 7 working days If you were eligible for an overdraft and decided to accept it you will also receive your overdraft agreement in this time How old do I need to be to apply for a FlexDirect account select to show or hide related content You need to be 18 to apply for a FlexDirect account If you are younger than this you may be able to apply for one of our FlexAccounts provided you are aged 16 or above What types of payment count towards the 1 000 a month I need to pay in to benefit from all that FlexDirect has to offer select to show or hide related content Any external payment into your FlexDirect account will count towards the monthly 1 000 total requirement in other words a payment which does not come from another Nationwide account Visa credits do not count towards the 1000 total requirement What happens if I don t pay 1 000 a month into my account select to show or hide related content We won t be able to pay you credit interest on your balance in any month you don t pay in 1 000 How can I manage my account select to show or hide related content We offer a range of services to help you bank with us see our ways to bank page for more information When will I receive my interest select to show or hide related content On the last day of each month we calculate the interest you ve earned each day of that month and then pay you this interest on the 1st day of the next month We normally pay you this interest net of any tax which means we deduct any tax due and pass it to the government for you How will I know when my 12 month introductory credit interest comes to an end select to show or hide related content At the end of your 12 month introductory period we ll write to you to tell you that your promotional credit interest rate is coming to an end and that your rate will now revert to the standard variable credit interest rate for the account You can find out more in the Current Account Terms and Conditions When is it possible for me to use the branch with a FlexDirect account select to show or hide related content FlexDirect is a self service account which provides customers exclusive benefits in return for managing their account remotely However this does not mean that customers are not welcome to use the branch Any transactions that are not possible to complete via the Internet Bank the Telephone Bank an ATM or our mobile banking app we are happy for customers to use the branch Customers can also use the branch in any distress situations where they require assistance to resolve If I m not happy with my FlexDirect account once it s open what are my options select to show or hide related content If you don t feel FlexDirect is the right current account for you you re welcome to cancel your account within 28 days of opening We ll close your account or move your account to another product that suits your needs better depending on what you want How do I upgrade my account select to show or hide related content To find out your upgrade options and how to apply for an upgrade take a look at our Account upgrades section Upgrading is really easy especially if you re registered for online banking I have a FlexDirect account can I change it to a FlexAccount select to show or hide related content If you would like to change your FlexDirect to a FlexAccount please give us a call on 0800 30 20 10 or visit us in branch Can I open more than one FlexDirect account select to show or hide related content You can open up to four Nationwide current accounts However under the terms and conditions of this account customers are only entitled to one promotional credit interest rate of 5 AER The

    Original URL path: http://www.nationwide.co.uk/support/product-support/current-account/flex-direct (2016-02-09)
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  • FlexDirect FAQs | Nationwide
    all that FlexDirect has to offer select to show or hide related content Any external payment into your FlexDirect account will count towards the monthly 1 000 total requirement in other words a payment which does not come from another Nationwide account Visa credits do not count towards the 1000 total requirement What happens if I don t pay 1 000 a month into my account select to show or hide related content We won t be able to pay you credit interest on your balance in any month you don t pay in 1 000 How can I manage my account select to show or hide related content FlexDirect is based on a simple self service concept you can manage your account using Internet and Mobile Banking ATMs and Telephone Banking If you ever have a transaction that can t be completed via our self service options then our branches and UK call centres will be here for you You can find out about our services on our ways to bank page When will I receive my interest select to show or hide related content On the last day of each month we calculate the interest you ve earned each day of that month and then pay you this interest on the 1st day of the next month We normally pay you this interest net of any tax which means we deduct any tax due and pass it to the government for you How will I know when my 12 month introductory credit interest comes to an end select to show or hide related content At the end of your 12 month introductory period we ll write to you to tell you that your promotional credit interest rate is coming to an end and that your rate will now revert to the standard variable credit interest rate for the account You can find out more in the Current Account Terms and Conditions When is it possible for me to use the branch with a FlexDirect account select to show or hide related content FlexDirect is a self service account which provides customers exclusive benefits in return for managing their account remotely However this does not mean that customers are not welcome to use the branch Any transactions that are not possible to complete via the Internet Bank the Telephone Bank an ATM or our mobile banking app we are happy for customers to use the branch Customers can also use the branch in any distress situations where they require assistance to resolve If I m not happy with my FlexDirect account once it s open what are my options select to show or hide related content If you don t feel FlexDirect is the right current account for you you re welcome to cancel your account within 28 days of opening We ll close your account or move your account to another product that suits your needs better depending on what you want How do I upgrade my account

    Original URL path: http://www.nationwide.co.uk/support/support-articles/faqs/current-account-faqs/flex-direct-faqs (2016-02-09)
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  • FlexDirect service grid | Nationwide
    Bereavement Redundancy Illness money View all Dealing with the unexpected Can t find what you re looking for Ways to contact us Find your nearest branch About We re the world s largest building society Run for the benefit of our members Being a building society means that we re free to reinvest our profits to improve the products and services we offer About Nationwide About View all about Why choose Nationwide Why choose Nationwide Why choose Nationwide homepage All about membership Citizenship Awards and achievements View all Why choose Nationwide Have your say Have your say Have your say homepage Member TalkBacks Annual General Meeting Social media View all Have your say Corporate information Corporate information Corporate information homepage Governance Our history Results and accounts View all Corporate information Your Nationwide Your Nationwide Your Nationwide homepage Your rewards Your voice Your society View all Your Nationwide Media Policy and Legal Media Policy and Legal Media Policy and Legal homepage Media Centre Policy and Public Affairs Information for Lawyers View all Media Policy and Legal House Price Index House Price Index House Price Index homepage House Price calculator Reports archive Download data View all House Price Index Investor relations Investor relations Investor relations homepage About the business Funding programmes Investor queries View all Investor relations Our people Our people Our people homepage Working for us Jobs at Nationwide Graduate programmes View all Our people Can t find what you re looking for Ways to contact us Find your nearest branch Support We re here to help whether you need assistance with one of your accounts or if you just have questions you d like answered View all support Support View all support Emergency help Emergency help Emergency help homepage Important Travel Information Lost or stolen card Unusual activity on my account View all Emergency help Product support Product support Product support homepage Current Accounts Savings ISAs Mortgages View all Product support Ways to bank with us Ways to bank with us Ways to bank with us homepage Internet Banking Mobile Banking Telephone Banking View all Ways to bank with us Travel Travel Travel homepage Fees and charges Emergency numbers Travel insurance FAQs View all Travel Contact us Contact us Contact us homepage Send us a message Call us Make a complaint View all Contact us Dealing with difficulties Dealing with difficulties Dealing with difficulties homepage Money worries Bereavement Power of Attorney View all Dealing with difficulties Security centre Security centre Security centre homepage Internet Banking security Mobile Banking security Fraud awareness View all Security centre Accessibility Accessibility Accessibility homepage Web accessibility Branch accessibility Setting up your browser View all Accessibility Can t find what you re looking for Ways to contact us Find your nearest branch Contact Us Branch Finder Register for Internet Banking Search Select this to show hide the search box Search Search this site Search Log in menu Select this to reveal panel with log in and registration links for Internet Banking Internet Banking Log in Log

    Original URL path: http://www.nationwide.co.uk/support/support-articles/services/service-grid-flexdirect (2016-02-09)
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web-archive-uk.com, 2017-12-15