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  • Why Choose Nationwide Home, Life & Car Insurance
    Results and accounts View all Corporate information Your Nationwide Your Nationwide Your Nationwide homepage Your rewards Your voice Your society View all Your Nationwide Media Policy and Legal Media Policy and Legal Media Policy and Legal homepage Media Centre Policy and Public Affairs Information for Lawyers View all Media Policy and Legal House Price Index House Price Index House Price Index homepage House Price calculator Reports archive Download data View all House Price Index Investor relations Investor relations Investor relations homepage About the business Funding programmes Investor queries View all Investor relations Our people Our people Our people homepage Working for us Jobs at Nationwide Graduate programmes View all Our people Can t find what you re looking for Ways to contact us Find your nearest branch Support We re here to help whether you need assistance with one of your accounts or if you just have questions you d like answered View all support Support View all support Emergency help Emergency help Emergency help homepage Important Travel Information Lost or stolen card Unusual activity on my account View all Emergency help Product support Product support Product support homepage Current Accounts Savings ISAs Mortgages View all Product support Ways to bank with us Ways to bank with us Ways to bank with us homepage Internet Banking Mobile Banking Telephone Banking View all Ways to bank with us Travel Travel Travel homepage Fees and charges Emergency numbers Travel insurance FAQs View all Travel Contact us Contact us Contact us homepage Send us a message Call us Make a complaint View all Contact us Dealing with difficulties Dealing with difficulties Dealing with difficulties homepage Money worries Bereavement Power of Attorney View all Dealing with difficulties Security centre Security centre Security centre homepage Internet Banking security Mobile Banking security Fraud awareness View all Security centre Accessibility Accessibility Accessibility homepage Web accessibility Branch accessibility Setting up your browser View all Accessibility Can t find what you re looking for Ways to contact us Find your nearest branch Contact Us Branch Finder Register for Internet Banking Search Select this to show hide the search box Search Search this site Search Log in menu Select this to reveal panel with log in and registration links for Internet Banking Internet Banking Log in Log in or register for Internet Banking Help and demos Security Centre See more All services are operating normally MySave Online Savings Investor Portfolio Service IPS Legal and General MyAccount Personal Finance Portal Skip over secondary navigation to main content Current accounts Savings ISAs Investments Financial planning Loans Credit cards Mortgages Insurance Home Products Insurance In this section Overview Home insurance Car insurance Life insurance More Nationwide insurance Insurance through us means more than just You re covered Main content of page below Our insurance products Why choose Nationwide Our insurance products Why choose Nationwide Why choose Nationwide for insurance With the best customer satisfaction amongst our major high street competitors and access to exclusive products it s no surprise millions of people prefer

    Original URL path: http://www.nationwide.co.uk/products/insurance/our-insurance-products/why-choose-nationwide (2016-02-09)
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  • a third party to send the 50 Amazon co uk Gift Card to you which may take up to 4 weeks from that date If you don t provide us with a valid email address we will contact you by post please note this may delay your Gift Card We will only share your contact details which will include your address with the third party so that they can send

    Original URL path: http://www.nationwide.co.uk/products/insurance/overlays/amazon-gift-card (2016-02-09)
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  • Car Insurance FAQs | Nationwide
    car for business use you will need to add extra cover onto your policy Are additional drivers on my car insurance policy insured to drive other cars select to show or hide related content No but depending on the level of cover chosen the policyholder may be able to drive other cars at third party cover with owner s permission When my car is in the garage for a service does my car insurance cover me to drive the garage s courtesy car select to show or hide related content Yes you will have exactly the same cover on the courtesy car as you do on your own policy If I have a claim for windscreen damage does it affect my No Claim Discount select to show or hide related content No windscreen claims do not affect your No Claim Discount What are legal expenses and what do they cover select to show or hide related content Legal expenses are expenses incurred for legal representation or legal proceedings This option covers you for up to 100 000 which can be used to pay either Reasonable legal costs to defend you against a motoring prosecution in an incident when you were using your car To pursue a civil claim for the recovery of uninsured losses due to an accident involving your car resulting in your injury or death What is accidental damage cover select to show or hide related content Accidental damage is covered on comprehensive policies This covers you for damage to your car as well as the third party s vehicle after an accident What is personal accident cover select to show or hide related content Accidental damage is covered on comprehensive policies This covers you for damage to your car as well as the third party s vehicle after an accident What does S D P stand for select to show or hide related content S D P stands for Social Domestic and Pleasure This covers you for normal day to day driving such as using your car to go shopping or to visit family and friends and to drive to one set place of work Can I choose the level of car insurance cover I want select to show or hide related content Yes You can choose between Comprehensive car insurance Third Party Fire and Theft or Third Party only car insurance For cars which are under 6 years old and for policies in Northern Ireland cover is only available on a comprehensive basis See the Summary of cover table for more information on the different levels of car insurance cover Does my windscreen excess cover the other glass on my car select to show or hide related content Yes all glass is covered by the windscreen excess including sunroofs and glass roofs Are child seats replaced after an accident select to show or hide related content Yes if you have a child car seat in your car and your car is involved in an accident that results in impact damage to your car LV will replace the child seat with a new one of the same quality even if it doesn t appear to be damaged Do I have to show my car insurance certificate when I use my car abroad select to show or hide related content When you take your car abroad the cover you have is shown on your insurance certificate so you must always take this with you Do I need a green card to take my car abroad select to show or hide related content You only need a green card if you want to use your car in countries other than the ones listed on the back of your car insurance certificate What countries am I covered to drive in select to show or hide related content Comprehensive and Third Party Fire Theft policies automatically cover you in the following European countries Andorra Austria Belgium Bulgaria Canary Islands Croatia Cyprus Czech Republic Denmark Estonia Finland France Germany Gibraltar Greece Hungary Iceland Italy Latvia Liechtenstein Lithuania Luxembourg Malta Monaco Netherlands Norway Poland Portugal Romania San Marino Slovak Republic Slovenia Spain Sweden Switzerland and Vatican State You can also be insured in the following countries on request Albania Morocco and Turkey You cannot be insured in the following countries Belarus Bosnia Herzegovina Iran Israel Macedonia Moldova Russia Serbia Montenegro Tunisia and Ukraine If my car has an alarm immobiliser or Tracker fitted does it affect the price of my insurance policy select to show or hide related content A discount is not provided for additional security at present Does my car insurance cover me to drive other vehicles select to show or hide related content Depending on the level of car insurance cover you have chosen you may be able to drive other cars at third party cover with the owner s permission You will need to check this on your insurance policy documents How do I make a claim on my car insurance select to show or hide related content To make a car insurance claim call the LV new claims on 0800 028 5799 and the consultant will give you further information of what to do You can find more information about making a claim on your car insurance in the claims section How soon do I need to report an incident to the police select to show or hide related content Inform the Police as soon as possible and at least within 24 hours if your car or its contents are stolen and provide LV with the crime reference number Do I have to pay the excess towards a Third Party claim select to show or hide related content No you only need to pay the excess towards your own repairs Can I arrange for my own Courtesy Car select to show or hide related content Yes if you choose to arrange for your own car then you will be liable for the cost Am I entitled to a

    Original URL path: http://www.nationwide.co.uk/support/support-articles/faqs/car-insurance-faqs (2016-02-09)
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  • Life & Lifestyle Insurance | Nationwide
    may vary What happens if I become terminally ill select to show or hide related content Terminal Illness Cover pays out the lump sum or monthly benefit depending on the plan chosen if the life assured becomes terminally ill and is eligible to claim We ll pay a claim if you are diagnosed as being terminally ill and in the opinion of your hospital consultant and our Medical Officer the illness is expected to lead to death within 12 months How can I access information about my Policy select to show or hide related content Customers purchasing life or critical illness cover online on or after 16 December 2015 will automatically be registered for the Legal General MyAccount Service This is an online service which allows you to access and manage your Legal General products This is where you will be able to access your policy information and personal policy documents such as the Terms and Conditions You can also manage your personal details and direct debit payments If you purchased life or critical illness cover prior to 16 December 2015 or through one of our advisers you can still register for MyAccount here If you need more information about a policy you already hold we suggest you contact Legal General on 0345 730 20 14 Calls may be recorded and monitored Call charges may vary Can I put my policy in trust select to show or hide related content Placing your life insurance policies in trust is one way of helping make sure that if there is a pay out it is given to those you want it to go to without unnecessary delays When a life insurance policy is written in trust it will not form part of the estate for inheritance Tax purposes however on some occasions there is a potential for an Inheritance Tax charge to apply Please contact your financial adviser for further information What factors affect the monthly or annual payment select to show or hide related content The amount type and length of cover will all have a major effect on your payments The answers to the questions in your application will also have an effect These include age occupation health height weight medical history and lifestyle Can I cancel the policy select to show or hide related content You can cancel your policy at any time If you cancel within the first 30 days Legal General will give back any premiums that you have already paid If you cancel after this or your policy reaches the end of its term without a claim being made nothing will ever be paid out Can I change my mind select to show or hide related content Once you ve made a decision to go ahead been accepted and receive your policy documents you ll have 30 days to examine them in detail during which time you may cancel and receive a full refund Will the policy cover me if I move house select to show or hide related content Your protection policy is not affected if you move house However if you ve increased the amount of your mortgage or your situation has changed it may be worth considering whether your policy still suits your needs Changes to your policy for example increasing the amount of cover could be as easy as making a phone call and in some cases will not need any further underwriting What is Nationwide s role select to show or hide related content Nationwide acts as an intermediary which means our Financial Planning Managers act as your agent and we accept responsibility for the advice provided and the arrangement of your insurance They can only provide advice in respect of the protection plans available through Nationwide How to make a claim The information below is designed to help you at a difficult time and give you as much information as possible when making a claim Legal General aim to manage all of the claims with compassion and competence To ensure they are able to do this claims staff are trained by the Samaritans in communicating with bereaved family members Show all expandable content Hide all expandable content Bereavement select to show or hide related content What information will you need To let Legal General know you want to make a claim you ll need to provide them with Policy number Name of the person who has died Cause of death Your name and relationship to the deceased How to contact Legal General Telephone 0800 13 71 01 UK 44 1273 37 46 65 abroad Calls charged at the prevailing international rate Mon to Fri 9am 5 30pm Email life claims landg com When sending emails you should not include any personal financial or banking details as this method is not a secure way of supplying information Post Legal General Claims Department City Park The Droveway Hove BN3 7PY What happens next Once they ve been told about your claim a claims assessor will let you know what information or documents are needed from you In most cases you ll need to send the Death Certificate The claims assessor may need to get information from the doctor of the deceased and or legal documentation depending on the type of policy and circumstances of the death Critical illness Cover select to show or hide related content If you ve been diagnosed with a critical illness it can be a stressful and worrying time for you your family and friends We want to help you by providing a stress free claims process What information will you need To let Legal General know you want to make a claim you ll need to provide them with Policy number this can be found on your direct debit Details of the diagnosis illness Contact details for your GP Medical Consultant How to contact Legal General Telephone 0800 068 0789 UK 44 1273 37 44 14 abroad Calls charged at the prevailing international rate Mon to Fri

    Original URL path: http://www.nationwide.co.uk/support/product-support/insurance/life-lifestyle-ins (2016-02-09)
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  • Critical Illness Cover FAQs | Nationwide
    Nationwide homepage Your rewards Your voice Your society View all Your Nationwide Media Policy and Legal Media Policy and Legal Media Policy and Legal homepage Media Centre Policy and Public Affairs Information for Lawyers View all Media Policy and Legal House Price Index House Price Index House Price Index homepage House Price calculator Reports archive Download data View all House Price Index Investor relations Investor relations Investor relations homepage About the business Funding programmes Investor queries View all Investor relations Our people Our people Our people homepage Working for us Jobs at Nationwide Graduate programmes View all Our people Can t find what you re looking for Ways to contact us Find your nearest branch Support We re here to help whether you need assistance with one of your accounts or if you just have questions you d like answered View all support Support View all support Emergency help Emergency help Emergency help homepage Important Travel Information Lost or stolen card Unusual activity on my account View all Emergency help Product support Product support Product support homepage Current Accounts Savings ISAs Mortgages View all Product support Ways to bank with us Ways to bank with us Ways to bank with us homepage Internet Banking Mobile Banking Telephone Banking View all Ways to bank with us Travel Travel Travel homepage Fees and charges Emergency numbers Travel insurance FAQs View all Travel Contact us Contact us Contact us homepage Send us a message Call us Make a complaint View all Contact us Dealing with difficulties Dealing with difficulties Dealing with difficulties homepage Money worries Bereavement Power of Attorney View all Dealing with difficulties Security centre Security centre Security centre homepage Internet Banking security Mobile Banking security Fraud awareness View all Security centre Accessibility Accessibility Accessibility homepage Web accessibility Branch accessibility Setting up your browser View all Accessibility Can t find what you re looking for Ways to contact us Find your nearest branch Contact Us Branch Finder Register for Internet Banking Search Select this to show hide the search box Search Search this site Search Log in menu Select this to reveal panel with log in and registration links for Internet Banking Internet Banking Log in Log in or register for Internet Banking Help and demos Security Centre See more All services are operating normally MySave Online Savings Investor Portfolio Service IPS Legal and General MyAccount Personal Finance Portal Skip over secondary navigation to main content Product support Travel Ways to bank Dealing with difficulties Security centre Glossary Accessibility Contact us Home Support Back to Nationwide co uk homepage Support Critical Illness Cover FAQs Main content of page below If you are an existing customer and have a query about your Critical Illness Cover here s some useful information to help If you have a general enquiry about your plan select to show or hide related content If you need to contact us please do so on 0345 730 20 14 Calls may be recorded and monitored Call charges will vary What

    Original URL path: http://www.nationwide.co.uk/support/support-articles/faqs/critical-illness-cover-faqs (2016-02-09)
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  • Shop office and surgeries insurance | Nationwide
    and Legal homepage Media Centre Policy and Public Affairs Information for Lawyers View all Media Policy and Legal House Price Index House Price Index House Price Index homepage House Price calculator Reports archive Download data View all House Price Index Investor relations Investor relations Investor relations homepage About the business Funding programmes Investor queries View all Investor relations Our people Our people Our people homepage Working for us Jobs at Nationwide Graduate programmes View all Our people Can t find what you re looking for Ways to contact us Find your nearest branch Support We re here to help whether you need assistance with one of your accounts or if you just have questions you d like answered View all support Support View all support Emergency help Emergency help Emergency help homepage Important Travel Information Lost or stolen card Unusual activity on my account View all Emergency help Product support Product support Product support homepage Current Accounts Savings ISAs Mortgages View all Product support Ways to bank with us Ways to bank with us Ways to bank with us homepage Internet Banking Mobile Banking Telephone Banking View all Ways to bank with us Travel Travel Travel homepage Fees and charges Emergency numbers Travel insurance FAQs View all Travel Contact us Contact us Contact us homepage Send us a message Call us Make a complaint View all Contact us Dealing with difficulties Dealing with difficulties Dealing with difficulties homepage Money worries Bereavement Power of Attorney View all Dealing with difficulties Security centre Security centre Security centre homepage Internet Banking security Mobile Banking security Fraud awareness View all Security centre Accessibility Accessibility Accessibility homepage Web accessibility Branch accessibility Setting up your browser View all Accessibility Can t find what you re looking for Ways to contact us Find your nearest branch Contact Us Branch Finder Register for Internet Banking Search Select this to show hide the search box Search Search this site Search Log in menu Select this to reveal panel with log in and registration links for Internet Banking Internet Banking Log in Log in or register for Internet Banking Help and demos Security Centre See more All services are operating normally MySave Online Savings Investor Portfolio Service IPS Legal and General MyAccount Personal Finance Portal Skip over secondary navigation to main content Product support Travel Ways to bank Dealing with difficulties Security centre Glossary Accessibility Contact us Back to Nationwide co uk homepage Support Nationwide shops office and surgeries insurance Main content of page below Nationwide no longer sells business insurance provided by Liverpool Victoria Insurance Company Limited LV However if you have already bought a Nationwide business insurance policy provided by LV contact telephone numbers and further information is shown below General enquiries From UK 0845 640 5942 Dial 18001 first for Textphone 9am 5 30pm Monday to Friday How do I claim on my existing business insurance policy provided by LV Report the incident to the police within 24 hours if it relates to loss or theft Call

    Original URL path: http://www.nationwide.co.uk/support/support-articles/discontinued-accounts/shop-office-and-surgeries-insurance (2016-02-09)
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  • Make a Car Insurance claim | Nationwide
    and achievements View all Why choose Nationwide Have your say Have your say Have your say homepage Member TalkBacks Annual General Meeting Social media View all Have your say Corporate information Corporate information Corporate information homepage Governance Our history Results and accounts View all Corporate information Your Nationwide Your Nationwide Your Nationwide homepage Your rewards Your voice Your society View all Your Nationwide Media Policy and Legal Media Policy and Legal Media Policy and Legal homepage Media Centre Policy and Public Affairs Information for Lawyers View all Media Policy and Legal House Price Index House Price Index House Price Index homepage House Price calculator Reports archive Download data View all House Price Index Investor relations Investor relations Investor relations homepage About the business Funding programmes Investor queries View all Investor relations Our people Our people Our people homepage Working for us Jobs at Nationwide Graduate programmes View all Our people Can t find what you re looking for Ways to contact us Find your nearest branch Support We re here to help whether you need assistance with one of your accounts or if you just have questions you d like answered View all support Support View all support Emergency help Emergency help Emergency help homepage Important Travel Information Lost or stolen card Unusual activity on my account View all Emergency help Product support Product support Product support homepage Current Accounts Savings ISAs Mortgages View all Product support Ways to bank with us Ways to bank with us Ways to bank with us homepage Internet Banking Mobile Banking Telephone Banking View all Ways to bank with us Travel Travel Travel homepage Fees and charges Emergency numbers Travel insurance FAQs View all Travel Contact us Contact us Contact us homepage Send us a message Call us Make a complaint View all Contact us Dealing with difficulties Dealing with difficulties Dealing with difficulties homepage Money worries Bereavement Power of Attorney View all Dealing with difficulties Security centre Security centre Security centre homepage Internet Banking security Mobile Banking security Fraud awareness View all Security centre Accessibility Accessibility Accessibility homepage Web accessibility Branch accessibility Setting up your browser View all Accessibility Can t find what you re looking for Ways to contact us Find your nearest branch Contact Us Branch Finder Register for Internet Banking Search Select this to show hide the search box Search Search this site Search Log in menu Select this to reveal panel with log in and registration links for Internet Banking Internet Banking Log in Log in or register for Internet Banking Help and demos Security Centre See more All services are operating normally MySave Online Savings Investor Portfolio Service IPS Legal and General MyAccount Personal Finance Portal Skip over secondary navigation to main content Product support Travel Ways to bank Dealing with difficulties Security centre Glossary Accessibility Contact us Home Support Back to Nationwide co uk homepage Support Make a Car Insurance claim Main content of page below Nationwide car insurance is provided by Liverpool Victoria Insurance Company Limited

    Original URL path: http://www.nationwide.co.uk/support/support-articles/claims/make-a-car-insurance-claim (2016-02-09)
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  • Home Insurance | Nationwide
    collections of stamps coins or medals jewellery and watches belonging to you We automatically cover valuables up to 4 000 for each item on the Nationwide Home Insurance policy and 2 000 for each item on the Nationwide Home Insurance Essentials policy Your total valuables should not exceed 30 of your contents sum insured in total If you have valuables which exceed the 30 limit Please call us for a quote on 08000 51 02 38 Is a bicycle theft covered by my contents insurance select to show or hide related content If you have selected Nationwide Home Insurance policy and a bicycle is stolen from your home it will be covered under standard Contents Insurance If your bicycle is stolen from your garage or outbuilding it will be automatically covered under standard Contents Insurance up to 5 000 If an unspecified bicycle is stolen while away from your home it will be automatically covered up to a limit of 1 000 per bicycle If you have a bicycle valued at over 1 000 you should specify it on your policy up to a limit of 3 000 per bicycle and 6 000 for multiple bicycles If you have selected a Nationwide Home Insurance Essentials policy and a bicycle is stolen from your home it will be covered under standard Contents Insurance If your bicycle is stolen from your garage or outbuilding it will be automatically covered under standard Contents Insurance up to 2 500 If you have added the optional Personal Possessions cover unspecified bicycles will be covered up to 500 per bicycle if stolen while away from your home If you have a bicycle valued at over 500 you should specify it on your policy up to a limit of 3 000 per bicycle and 6 000 for multiple bicycles Is my PC covered select to show or hide related content Yes if it is for personal use only it will be covered while in the home If it is a portable PC again used for personal use only and you require cover outside the home you will need to take out our personal possessions option if you purchase our Home Insurance Essential policy This is included within our Home Insurance policy Personal computers used for business use are also covered under our policies The business equipment limit on the Nationwide Home Insurance policy is 10 000 and on the Nationwide Home Insurance Essentials policy 3 000 I live in a rented flat can I take my contents cover with you select to show or hide related content Yes Can I take out contents insurance with you if I let sub let my house select to show or hide related content One of the conditions of the contents insurance you can take out over the internet is that the property is occupied solely by the policyholder s However if you have up to two lodgers we can probably offer you cover if you call us for a quote on 08000 51 02 38 We cannot offer cover if you share your home with more than two lodgers or if you let your home Home Emergency Show all expandable content Hide all expandable content Does the Home Emergency include cover for general maintenance of my home select to show or hide related content No you are only covered if a home emergency occurs and you need a tradesman to make your home safe secure and to prevent further damage The type of emergency covered includes damage to the roof plumbing and drainage home security main heating system and domestic power supply failure What constitutes an emergency select to show or hide related content A sudden unforeseen event which requires immediate corrective action to prevent damage or further damage to your home to make your home safe and secure and to alleviate any unreasonable discomfort risk or difficulty to any insured Person Would you cover a leaking shower select to show or hide related content If your shower has a constant leak then we would arrange for an engineer to isolate the leak to prevent any further damage If the shower is the only washing facility in your home we would arrange for a repair to be carried out We would decline the claim if the shower only leaks when being used and you have another washing facility i e a bath Why am I not allowed to buy Home Emergency cover select to show or hide related content Home Emergency is only available for owner occupiers If you are anything other than an owner occupier then the Home Emergency option will not be available Is there a limit of call outs that you can have on the Home Emergency cover select to show or hide related content No there is no limit to the number of emergency calls outs where each incident is unconnected However the most we will pay for any one insured incident in total is 500 including Value Added Tax as shown in your schedule for call out charges labour costs parts and materials to provide help with an insured emergency Are wasps classed as vermin select to show or hide related content Wasps are classed as vermin but removal of them must be from the main property and be as a result of the sudden infestation which prevents the use of the loft or one or more rooms in the home removal will not be made from an outbuilding The removal and or control of bee s nests is not covered If I am claiming for a washing machine flood for example so therefore claiming under Home Emergency and buildings insurance would I pay two excesses select to show or hide related content You do not pay an excess for Home Emergency it just covers up to 500 Would claiming on Home Emergency count as a claim for renewal purposes select to show or hide related content No How do I contact the Home Emergency Helpline select to show or hide related content Please have your policy number available and call 0800 464 3025 Use this for urgent assistance with emergencies in your home such as a burst pipe or damage to your roof If you have chosen to include the Home Emergency section of the policy and you call the helpline to notify us of the emergency you may have cover for the costs involved If not you will be responsible for paying the tradesman for any work carried out I already have a policy for home emergencies will this cover be the same select to show or hide related content If you have an existing policy you ll need to consider which policy is better for you before deciding to add this additional cover Please read the full policy documentation to help you make your decision If I am an owner occupier and just take out Home contents can I still take out Home Emergency and Legal Assistance as optional extras select to show or hide related content Yes you can Would things like the boiler etc need to be serviced on a regular basis for me to be able to claim and get someone to come out in an emergency select to show or hide related content Yes Section 5 Home Emergency special conditions states You must maintain your home and all domestic equipment in good condition and carry out or arrange for regular inspections and preventative maintenance to the fabric and structure Will Home Emergency cover electrical faults on Alarms select to show or hide related content Alarms being set off and fixed due to power failure would not be classed as an insured incident as they are not considered to be an emergency therefore not covered under the Home Emergency cover If one of my toilets is leaking will you carry out a repair select to show or hide related content If you have another toilet in the property we would only isolate the leak however if the toilet is blocked we would appoint a contractor to unblock the pipe or drain My boiler is making a loud noise will it be covered select to show or hide related content No if you still have hot water and heating then it will be a general maintenance issue which is excluded from the cover What do you consider to be a failure of the main heating system select to show or hide related content When your boiler is not working at all and you have no hot water or heating What is covered as part of an emergency repair select to show or hide related content Generally we would carry out either a temporary repair or permanent repair where possible For example if you had a leak coming through your roof the contractor will normally cover the exposed area in tarpaulin but will not repair or replace the missing roof tiles on the roof If there was a break in at your home and a window was smashed leaving your home unsafe we will arrange for a contractor to board the window up to make the home secure Full repairs will not be covered and should be referred to the insurers of the building Legal Assistance Show all expandable content Hide all expandable content Does Legal Assistance cover my family living with me or a student living away from home select to show or hide related content The policy covers the person or persons named as the policy holder in the schedule plus their husband or wife partner civil partner children including those adopted and foster children and relatives provided each of these normally live with them It does not cover paying guests or any other person to whom your home is lent let or sub let Students who normally reside at the property outside of term time will also be covered If I make a successful claim under Legal Assistance insurance would I have to a pay a fee select to show or hide related content No Does tax protection on Legal Assistance cover tax advice and if so what how select to show or hide related content Use of this service is for confidential advice over the phone on personal tax matters Specialists can give information and advice on personal tax problems and the tax implications of a range of subjects such as investments property trusts inheritance and pensions Would claiming on Legal Assistance count as a claim for renewal purposes select to show or hide related content No How do I contact the Legal Assistance Helpline select to show or hide related content Please have your policy number available and call 0800 464 3026 Use this service for confidential legal advice over the phone on any personal legal problem You can also use this service to discuss a potential Legal Assistance claim if you have purchased cover under this section of the policy Premiums Payments Show all expandable content Hide all expandable content Why does the first premium amount for Home Insurance differ from the following 11 months payments select to show or hide related content This is simply down to the rounding of the annual premium when divided by 12 months For example if a policy has an annual premium of 200 then this equates to 16 666666 and this needs to be converted into a whole number For the first month 16 74 will be paid followed by 16 66 for 11 months 16 66 x 11 months 183 26 the first payment of 16 74 200 which is the annual premium Could the premiums be different each month for my Home policy due to the number of days in the month select to show or hide related content No the payments are calculated over the year and then this is averaged out over the 12 months As outlined in the previous question only the first payment may differ Will premiums increase if I claim on Home Emergency select to show or hide related content No individual premiums will be unaffected Can I pay monthly by credit card select to show or hide related content No payments by credit card must be annual Can the dates of the insurance premium payments be changed to match my needs select to show or hide related content Yes you can choose any date between the 1st and 28th Do you give a no claims discount on home insurance select to show or hide related content Yes please see our policy wording booklet for details of the no claims discount available on the Nationwide Home Insurance policy and the Nationwide Home Insurance Essentials policy Other FAQs Show all expandable content Hide all expandable content Would claiming on Home Emergency or Legal Assistance count as a claim for renewal purposes select to show or hide related content No Are the additional helpline numbers free phone numbers select to show or hide related content No these are National rate numbers Can optional extras be added after I have bought my policy e g half way through the policy year select to show or hide related content If you need to add optional extras at any time please call on 08000 51 02 16 If I choose a sum insured that is too low is any claim pro rata d down select to show or hide related content Yes if the sum insured is too low the insurer can reduce your claim settlement by the same percentage that your sum insured is inadequate Can you insure a second home select to show or hide related content If you insure your main residence with Nationwide or you have a Nationwide mortgage on your second home please call us for a quote on 08000 51 02 38 Will you insure my new home which will be unoccupied while I sell my current home select to show or hide related content Yes provided we already insure your current home There will be certain restrictions in cover while the home is unoccupied Please call us for a quote on 08000 51 02 38 How to renew your policy select to show or hide related content Renewing your policy couldn t be easier You will receive your renewal notice 21 days before your renewal date It will contain all your premium information and a breakdown of your cover If your policy is to be renewed automatically you will receive continuous cover All you need to check is that the information on the renewal notice is still accurate There is no need for you to contact us unless you need to make an amendment to your renewal If your policy is not on automatic renewal you will be informed of this in your Renewal Letter In order to renew your policy you should contact us on the telephone number provided Please have your policy number available and call 0800 051 02 16 to register your claim The lines are open Monday to Friday 8am 8pm and on Saturdays 9am 5pm Otherwise outside of office hours an emergency helpline consultant will take the details of your claim Wet and windy weather has hit the UK and we are receiving significantly increased call volumes We are doing our best to answer your call but you may face increased waiting times before we can deal with your query Please be assured that we are doing all that we can to progress claims as quickly as possible To contact Home Emergency call 0800 464 30 25 they can put you in touch with a skilled and reliable tradesman although this is weather condition permitting If you have added Home Emergency Cover to your policy these costs may be covered To help you stay safe we ve put together some helpful flood and storm damage tips Find out if you re covered Show all expandable content Hide all expandable content Is it buildings or content cover select to show or hide related content Before making a claim check the cover that you have taken with Nationwide Your policy schedule will show whether you have chosen Buildings cover Contents cover or both Buildings insurance covers the fabric of your home such as its walls floors doors and roof It also covers fixtures and fittings such as fitted kitchens and bathroom suites Your buildings insurance policy will help you repair or rebuild your home following any insured damage Contents insurance covers your household items that are not part of the building This includes you furniture and furnishings other household goods and your personal belongings such as clothes and jewellery There are some items that are excluded for example motor vehicles and accessories so check your policy document to be sure Your contents insurance policy will help you replace or repair your lost or damaged belongings following any insured incident If you have only taken out buildings cover and your claim relates to contents you should redirect your claim to your contents insurer Similarly if you have only taken out contents cover and your claim relates to buildings you should redirect your claim to your buildings insurer How to check your Policy Excess select to show or hide related content Your excess is shown on your policy documents This is the part of any claim that you have to pay For example you may have to pay the first 100 and then the insurer will pay the remaining amount up to the limit of your cover Personal Possessions Cover select to show or hide related content Your Contents Insurance schedule will confirm whether you have chosen this cover and what limit s apply Personal Possessions covers the personal items that you normally carry with you away from home for example clothing jewellery bicycle camera equipment and mobile phones Cover is for an unlimited duration within the British Isles and is for up to 60 days while temporarily outside the British Isles in any one period of insurance

    Original URL path: http://www.nationwide.co.uk/support/product-support/insurance/home-ins (2016-02-09)
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web-archive-uk.com, 2017-12-15