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  • Proving your identity | Nationwide
    looking for Ways to contact us Find your nearest branch Contact Us Branch Finder Register for Internet Banking Search Select this to show hide the search box Search Search this site Search Log in menu Select this to reveal panel with log in and registration links for Internet Banking Internet Banking Log in Log in or register for Internet Banking Help and demos Security Centre See more All services are operating normally MySave Online Savings Investor Portfolio Service IPS Legal and General MyAccount Personal Finance Portal Skip over secondary navigation to main content Product support Travel Ways to bank Dealing with difficulties Security centre Glossary Accessibility Contact us Back to Nationwide co uk homepage Support Proving your Identity Main content of page below Why do I need to prove my identity Whether you re a new or existing customer we need to confirm your identity when you open a new account with us This is so that we can meet UK money laundering regulations to help stop criminals from using financial products or services for their own benefit We will only ask for enough information to allow us to open your account What do I need to provide Existing customers we ll tell you if you need to provide evidence of your name and address once we ve received your application New customers in order to confirm your identity we need to verify your name and address There are two ways to do this We may be able to check your identity electronically by using credit reference agencies to search sources of information relating to you an Identity search this search will not affect your credit rating OR We may also ask you to provide paper ID evidence If we do ask please provide original items as we are not able to accept statements or bills printed from the internet New Smart account customers If you re over 7 the account can be opened in your name We ll need you to provide your passport or birth certificate along with proof of where you live Ask your parent or guardian to review the table below for what s needed When you have all the information you need bring it to any one of our branches with your mum dad or guardian to open your account Please do not post passports New FlexOne customers If you re new to Nationwide you ll need to provide your local branch with ID so they can verify you this applies even when you open your account online If you re already a Nationwide customer you may still need to pop in with ID but we ll let you know at the end of the application You can usually show us your ID in one of our branches or you can post it to us The tables that follow explain which route branch or post is acceptable for each form of ID We ll return any documents you send to us within 7 days of

    Original URL path: http://www.nationwide.co.uk/support/support-articles/manage-your-account/proving-your-identity (2016-02-09)
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  • FlexBasic Product Support | Nationwide
    a Direct Debit How do I tell you that I m going abroad Where can I use my Debit Card abroad Which ATMs can I use abroad Do you retry a failed payment What are the different types of automated payments Where can I find out more about FlexBasic Can you help me with financial problems Emergencies Lost and stolen cards The ATM didn t give me my money Unknown debits on my account FlexBasic documents FlexBasic Terms and Conditions Current Account documents Current Accounts Current Account terms and conditions Current Account rates and charges Switching to us Understanding overdrafts Financial worries About banking with us How Nationwide uses your personal information Summary Financial Statement HM Revenue Customs R85 Form FlexBasic rates charges FlexBasic and Cash Card Rates and Charges Current Account past rates charges 2008 Rates from 1 April 2008 Rates from 1 May 2008 Rates from 1 June 2008 Rates from 1 July 2008 Rates from 1 August 2008 Rates from 1 November 2008 Current Account past rates charges 2009 Rates from 1 January 2009 Rates from 1 February to 31 March 2009 Rates from 1 April 2009 Frequently asked questions The FAQs below may help if you have any questions You can also give us a call or pop into branch and we ll be happy to help Your FlexBasic card and account Show all expandable content Hide all expandable content Can I use my debit card abroad select to show or hide related content You can use your existing debit card and any new card we send you to make purchases and withdraw cash abroad wherever you see the Visa symbol There are fees for using your card abroad Will you send me a chequebook select to show or hide related content No the FlexBasic account doesn t offer a chequebook facility Can I open a joint account select to show or hide related content Of course When you apply we ll ask you at the very start if you want to open a sole or joint account It s as simple as that Want to turn your existing account into a joint account Just complete the form you can download the addition of an account holder form pick it up from any branch or you can send us a secure message if you re registered for the Internet Bank and we ll send a form to you Note If the account holder to be added does not currently hold any Nationwide accounts please visit a Nationwide branch with identification to have a profile set up What is the most I can withdraw from my account each day select to show or hide related content From cash machines ATMs As long as you have enough in your account you can withdraw up to 500 in any one day From over the counter in branch You can withdraw up to 500 a day at your local branch as long as you have the funds available in your account including within an arranged overdraft limit If you need more than 500 please give your branch at least 2 full working days notice Some requests may take up to three full working days so we recommend checking with your branch beforehand For cash withdrawals over 500 you will need to present one piece of ID either your passport or driving licence with the paper counterpart copy From a Post Office You can withdraw up to 500 in cash at any Post Office branch using your card and PIN How long does it take for a cheque to clear select to show or hide related content Use our cheque clearing calculator to see when your cheques will clear When do I need cleared funds in my account to meet a particular payment select to show or hide related content When you ask us to make Direct Debits standing orders and bill payments on a future date we attempt to make these payments in the morning Retry of failed payments If there are insufficient funds in your account to make the payment we will try to make the payment again on the same day at 2 30pm This is to provide you with additional time to get cleared funds into your account You can do this by paying cash into your account at a Nationwide branch making a Faster Payment or a quick transfer online from another Nationwide account To find out when a cheque you are paying into your account will clear please use our cheque processing calculator If funds are not available when we attempt the retry customers will still only receive 1 unpaid transaction fee How can I make a complaint select to show or hide related content We want all our customers to feel happy with the service they receive If we ve made a mistake or let you down please tell us so that we can put things right and do better next time around Our making a complaint page talks you through how to complain and when to expect a reply from us How do you help disabled people use your products and services select to show or hide related content Our products and services are designed to be accessible to all our customers For more information please visit our accessibility page Cash Card accounts replaced by FlexBasic on 1 December 2015 Show all expandable content Hide all expandable content Will you send me a FlexBasic card with the contactless option select to show or hide related content Once your current card expires we ll send you a FlexBasic card If you d like a contactless card earlier give us a call on 0800 30 20 11 to order one My Cash Card account has been moved to FlexBasic do I need to change my Direct Debits and standing orders select to show or hide related content No all your Direct Debits and standing orders will stay active and you can carry on managing them

    Original URL path: http://www.nationwide.co.uk/support/product-support/current-account/flexbasic (2016-02-09)
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  • Cheque Clearing Calculator | Nationwide
    benefit of our members Being a building society means that we re free to reinvest our profits to improve the products and services we offer About Nationwide About View all about Why choose Nationwide Why choose Nationwide Why choose Nationwide homepage All about membership Citizenship Awards and achievements View all Why choose Nationwide Have your say Have your say Have your say homepage Member TalkBacks Annual General Meeting Social media View all Have your say Corporate information Corporate information Corporate information homepage Governance Our history Results and accounts View all Corporate information Your Nationwide Your Nationwide Your Nationwide homepage Your rewards Your voice Your society View all Your Nationwide Media Policy and Legal Media Policy and Legal Media Policy and Legal homepage Media Centre Policy and Public Affairs Information for Lawyers View all Media Policy and Legal House Price Index House Price Index House Price Index homepage House Price calculator Reports archive Download data View all House Price Index Investor relations Investor relations Investor relations homepage About the business Funding programmes Investor queries View all Investor relations Our people Our people Our people homepage Working for us Jobs at Nationwide Graduate programmes View all Our people Can t find what you re looking for Ways to contact us Find your nearest branch Support We re here to help whether you need assistance with one of your accounts or if you just have questions you d like answered View all support Support View all support Emergency help Emergency help Emergency help homepage Important Travel Information Lost or stolen card Unusual activity on my account View all Emergency help Product support Product support Product support homepage Current Accounts Savings ISAs Mortgages View all Product support Ways to bank with us Ways to bank with us Ways to bank with us homepage Internet Banking Mobile Banking Telephone Banking View all Ways to bank with us Travel Travel Travel homepage Fees and charges Emergency numbers Travel insurance FAQs View all Travel Contact us Contact us Contact us homepage Send us a message Call us Make a complaint View all Contact us Dealing with difficulties Dealing with difficulties Dealing with difficulties homepage Money worries Bereavement Power of Attorney View all Dealing with difficulties Security centre Security centre Security centre homepage Internet Banking security Mobile Banking security Fraud awareness View all Security centre Accessibility Accessibility Accessibility homepage Web accessibility Branch accessibility Setting up your browser View all Accessibility Can t find what you re looking for Ways to contact us Find your nearest branch Contact Us Branch Finder Register for Internet Banking Search Select this to show hide the search box Search Search this site Search Log in menu Select this to reveal panel with log in and registration links for Internet Banking Internet Banking Log in Log in or register for Internet Banking Help and demos Security Centre See more All services are operating normally MySave Online Savings Investor Portfolio Service IPS Legal and General MyAccount Personal Finance Portal Skip over secondary navigation to main

    Original URL path: http://www.nationwide.co.uk/support/support-articles/services/cheque-clearing-calculator (2016-02-09)
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  • Difference between current account and savings account | Nationwide
    is an account in a bank or building society There are two main types A current account and a savings account What works for you Does your employer need to pay your wages straight into an account Do you need to buy things online over the phone or using chip and pin wherever you see the Visa sign If so you may like the convenience of a current account Or

    Original URL path: http://www.nationwide.co.uk/support/video-transcripts/difference-between-current-account-and-savings-account (2016-02-09)
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  • FlexOne - What's interest? | Nationwide
    you ve got money in your account This is called interest and is paid into your account at certain times of the year It s usually written as a percentage like this 1 AER gross p a variable The AER part stands for Annual Equivalent Rate and shows the rate of interest earned over the year when money is left in your account You can also use it to compare

    Original URL path: http://www.nationwide.co.uk/support/video-transcripts/what-is-interest (2016-02-09)
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  • Close overlay Contactless Hide

    Original URL path: http://www.nationwide.co.uk/support/overlays/overlay-contactless?v=HACrb7LkeiQ (2016-02-09)
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  • FlexOne Cash Card v Debit Card | Nationwide
    you when you ve got money in your account This is called interest and is paid into your account at certain times of the year It s usually written as a percentage like this 1 AER gross p a variable The AER part stands for Annual Equivalent Rate and shows the rate of interest earned over the year when money is left in your account You can also use it

    Original URL path: http://www.nationwide.co.uk/support/video-transcripts/flexone-cash-card-v-debit-card (2016-02-09)
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  • FlexOne - Managing your money on the move | Nationwide
    three digits from your Internet Banking pass number So how can it help you manage your money Well with our quick balance you can find out what you can afford and if you register for our text alerts when you can afford it You can even create your own alerts that best suit you And if you can resist spending those little bits here and there our Impulse Saver shows

    Original URL path: http://www.nationwide.co.uk/support/video-transcripts/flexone-money-on-the-move (2016-02-09)
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web-archive-uk.com, 2017-12-15