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  • The ATM didn't give me my money | Nationwide
    married Starting a family Planning for retirement View all Planning for life events Dealing with the unexpected Dealing with the unexpected Dealing with the unexpected homepage Bereavement Redundancy Illness money View all Dealing with the unexpected Can t find what you re looking for Ways to contact us Find your nearest branch About We re the world s largest building society Run for the benefit of our members Being a building society means that we re free to reinvest our profits to improve the products and services we offer About Nationwide About View all about Why choose Nationwide Why choose Nationwide Why choose Nationwide homepage All about membership Citizenship Awards and achievements View all Why choose Nationwide Have your say Have your say Have your say homepage Member TalkBacks Annual General Meeting Social media View all Have your say Corporate information Corporate information Corporate information homepage Governance Our history Results and accounts View all Corporate information Your Nationwide Your Nationwide Your Nationwide homepage Your rewards Your voice Your society View all Your Nationwide Media Policy and Legal Media Policy and Legal Media Policy and Legal homepage Media Centre Policy and Public Affairs Information for Lawyers View all Media Policy and Legal House Price Index House Price Index House Price Index homepage House Price calculator Reports archive Download data View all House Price Index Investor relations Investor relations Investor relations homepage About the business Funding programmes Investor queries View all Investor relations Our people Our people Our people homepage Working for us Jobs at Nationwide Graduate programmes View all Our people Can t find what you re looking for Ways to contact us Find your nearest branch Support We re here to help whether you need assistance with one of your accounts or if you just have questions you d like answered View all support Support View all support Emergency help Emergency help Emergency help homepage Important Travel Information Lost or stolen card Unusual activity on my account View all Emergency help Product support Product support Product support homepage Current Accounts Savings ISAs Mortgages View all Product support Ways to bank with us Ways to bank with us Ways to bank with us homepage Internet Banking Mobile Banking Telephone Banking View all Ways to bank with us Travel Travel Travel homepage Fees and charges Emergency numbers Travel insurance FAQs View all Travel Contact us Contact us Contact us homepage Send us a message Call us Make a complaint View all Contact us Dealing with difficulties Dealing with difficulties Dealing with difficulties homepage Money worries Bereavement Power of Attorney View all Dealing with difficulties Security centre Security centre Security centre homepage Internet Banking security Mobile Banking security Fraud awareness View all Security centre Accessibility Accessibility Accessibility homepage Web accessibility Branch accessibility Setting up your browser View all Accessibility Can t find what you re looking for Ways to contact us Find your nearest branch Contact Us Branch Finder Register for Internet Banking Search Select this to show hide the search box Search

    Original URL path: http://www.nationwide.co.uk/support/support-articles/troubleshooting/the-atm-didnt-give-me-my-money (2016-02-09)
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  • Upgrade FAQs | Nationwide
    homepage Governance Our history Results and accounts View all Corporate information Your Nationwide Your Nationwide Your Nationwide homepage Your rewards Your voice Your society View all Your Nationwide Media Policy and Legal Media Policy and Legal Media Policy and Legal homepage Media Centre Policy and Public Affairs Information for Lawyers View all Media Policy and Legal House Price Index House Price Index House Price Index homepage House Price calculator Reports archive Download data View all House Price Index Investor relations Investor relations Investor relations homepage About the business Funding programmes Investor queries View all Investor relations Our people Our people Our people homepage Working for us Jobs at Nationwide Graduate programmes View all Our people Can t find what you re looking for Ways to contact us Find your nearest branch Support We re here to help whether you need assistance with one of your accounts or if you just have questions you d like answered View all support Support View all support Emergency help Emergency help Emergency help homepage Important Travel Information Lost or stolen card Unusual activity on my account View all Emergency help Product support Product support Product support homepage Current Accounts Savings ISAs Mortgages View all Product support Ways to bank with us Ways to bank with us Ways to bank with us homepage Internet Banking Mobile Banking Telephone Banking View all Ways to bank with us Travel Travel Travel homepage Fees and charges Emergency numbers Travel insurance FAQs View all Travel Contact us Contact us Contact us homepage Send us a message Call us Make a complaint View all Contact us Dealing with difficulties Dealing with difficulties Dealing with difficulties homepage Money worries Bereavement Power of Attorney View all Dealing with difficulties Security centre Security centre Security centre homepage Internet Banking security Mobile Banking security Fraud awareness View all Security centre Accessibility Accessibility Accessibility homepage Web accessibility Branch accessibility Setting up your browser View all Accessibility Can t find what you re looking for Ways to contact us Find your nearest branch Contact Us Branch Finder Register for Internet Banking Search Select this to show hide the search box Search Search this site Search Log in menu Select this to reveal panel with log in and registration links for Internet Banking Internet Banking Log in Log in or register for Internet Banking Help and demos Security Centre See more All services are operating normally MySave Online Savings Investor Portfolio Service IPS Legal and General MyAccount Personal Finance Portal Skip over secondary navigation to main content Product support Travel Ways to bank Dealing with difficulties Security centre Glossary Accessibility Contact us Home Support Back to Nationwide co uk homepage Support Current Account FAQs Main content of page below FlexAccount FAQs FlexDirect FAQs FlexPlus FAQs FlexOne FAQs FlexBasic FAQs Switching Upgrade FlexAccount FAQs FlexDirect FAQs FlexPlus FAQs FlexOne FAQs FlexBasic FAQs Switching Upgrade Show all expandable content Hide all expandable content What is upgrading select to show or hide related content It s simply changing the type

    Original URL path: http://www.nationwide.co.uk/support/support-articles/faqs/current-account-faqs/upgrade-faqs (2016-02-09)
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  • View or change my Overdraft | Nationwide
    View all Dealing with the unexpected Can t find what you re looking for Ways to contact us Find your nearest branch About We re the world s largest building society Run for the benefit of our members Being a building society means that we re free to reinvest our profits to improve the products and services we offer About Nationwide About View all about Why choose Nationwide Why choose Nationwide Why choose Nationwide homepage All about membership Citizenship Awards and achievements View all Why choose Nationwide Have your say Have your say Have your say homepage Member TalkBacks Annual General Meeting Social media View all Have your say Corporate information Corporate information Corporate information homepage Governance Our history Results and accounts View all Corporate information Your Nationwide Your Nationwide Your Nationwide homepage Your rewards Your voice Your society View all Your Nationwide Media Policy and Legal Media Policy and Legal Media Policy and Legal homepage Media Centre Policy and Public Affairs Information for Lawyers View all Media Policy and Legal House Price Index House Price Index House Price Index homepage House Price calculator Reports archive Download data View all House Price Index Investor relations Investor relations Investor relations homepage About the business Funding programmes Investor queries View all Investor relations Our people Our people Our people homepage Working for us Jobs at Nationwide Graduate programmes View all Our people Can t find what you re looking for Ways to contact us Find your nearest branch Support We re here to help whether you need assistance with one of your accounts or if you just have questions you d like answered View all support Support View all support Emergency help Emergency help Emergency help homepage Important Travel Information Lost or stolen card Unusual activity on my account View all Emergency help Product support Product support Product support homepage Current Accounts Savings ISAs Mortgages View all Product support Ways to bank with us Ways to bank with us Ways to bank with us homepage Internet Banking Mobile Banking Telephone Banking View all Ways to bank with us Travel Travel Travel homepage Fees and charges Emergency numbers Travel insurance FAQs View all Travel Contact us Contact us Contact us homepage Send us a message Call us Make a complaint View all Contact us Dealing with difficulties Dealing with difficulties Dealing with difficulties homepage Money worries Bereavement Power of Attorney View all Dealing with difficulties Security centre Security centre Security centre homepage Internet Banking security Mobile Banking security Fraud awareness View all Security centre Accessibility Accessibility Accessibility homepage Web accessibility Branch accessibility Setting up your browser View all Accessibility Can t find what you re looking for Ways to contact us Find your nearest branch Contact Us Branch Finder Register for Internet Banking Search Select this to show hide the search box Search Search this site Search Log in menu Select this to reveal panel with log in and registration links for Internet Banking Internet Banking Log in Log in or register for

    Original URL path: http://www.nationwide.co.uk/support/support-articles/how-to/view-or-change-my-overdraft (2016-02-09)
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  • FlexOne FAQs | Nationwide
    Original birth certificate adoption certificate valid non UK passport along with an electricity gas or phone bill under three months old from an adult living at the same address Please note we don t accept mobile phone bills What happens to my FlexOne account when I reach 18 select to show or hide related content If you still have your FlexOne cash card we ll send you a replacement FlexOne contactless Visa debit card with the same 4 digit PIN If you would rather have a Visa debit card without the contactless payment option just let us know You can keep on using your FlexOne account until you re 23 Other products and services might also become available to you when you reach 18 so please get in touch to find out more What happens to my FlexOne account when I reach 23 select to show or hide related content What other accounts could I open select to show or hide related content As a FlexOne customer you ll get exclusive access to a FlexOne Regular Saver or choose from our range of other savings accounts for young savers How many FlexOne accounts can I have select to show or hide related content You can only have one FlexOne account When will I receive my card and account details select to show or hide related content Usually within seven days of opening your account Your Internet Bank login details may arrive first Then your card and PIN will be delivered in separate letters to keep everything safe and secure If you opened your account online we ll also send you your card reader I have a current account with another provider Can I move it to Nationwide select to show or hide related content Yes first open a FlexOne account and then use the current account switch service to move your existing account over Where can I learn the basics of running a current account select to show or hide related content Our FlexOne support section and Nationwide Education This link will open in a new window website have loads of videos and guides to help you get familiar with how to use your account and how to develop good money management skills Where can I learn what all these banking words and phrases mean select to show or hide related content If you re new to banking our glossary of terms is a good place to start What s the best way to stay in control of my money select to show or hide related content We ve got loads of different tips and tools to help you do that Visit Nationwide Education This link will open in a new window to find out more Can my parents or legal guardian be added to my FlexOne account select to show or hide related content No your account can only be held in your name We want to help you learn how to stay in control of your money and FlexOne is a great way to develop the skills to do that If I have a query can I get my parent or legal guardian to call you or go to a branch select to show or hide related content Yes no problem so long as they have your permission each time This could be verbally over the phone or by popping in to your local branch in person When contacting us over the phone we will ask you some questions to help us validate you Once we ve done this and received your permission we ll then be able to speak to your parent legal guardian Can I change the type of card I ve got select to show or hide related content When you open your account you can choose between a FlexOne cash card and a FlexOne contactless Visa debit card If you need to switch later on that s fine You re able to switch the type of card you have until you reach 17 You can do this at any time either by popping in to branch calling us by phone or by logging in to the Internet Bank Remember that you can always change your FlexOne Visa debit card to one without the contactless payment option if you want to Does my FlexOne account come with a cheque book select to show or hide related content No but you can make payments to people or companies through Internet Banking using your card reader or in branch with your debit or cash card How can I keep my FlexOne card and account details safe select to show or hide related content Never tell anyone your 4 digit PIN and always cover your hand when tapping it into a cash machine Please take extra care of keeping your debit card safe as contactless means purchases up to 20 per transaction can be made without your PIN being needed Learn more about fraud and other ways to stay safe What if my card s been lost stolen or damaged select to show or hide related content Call us immediately on 0800 30 20 11 or visit any Nationwide branch What s the most amount of money I can take out each day select to show or hide related content You can withdraw up to 300 a day from a cash machine so long as you have enough money in your account If it s over the counter in a branch you can take out up to 500 in cash again so long as funds are available If you need more than 500 in cash please give the branch one full working day s notice Some requests can take up to three working days so it s always best to check with the branch first For withdrawals of 500 or more you ll also need to show some ID This can either be your passport or driving licence the plastic photo card plus the paper bit How and

    Original URL path: http://www.nationwide.co.uk/support/support-articles/faqs/current-account-faqs/flexone-faqs (2016-02-09)
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  • FlexBasic FAQs | Nationwide
    Support View all support Emergency help Emergency help Emergency help homepage Important Travel Information Lost or stolen card Unusual activity on my account View all Emergency help Product support Product support Product support homepage Current Accounts Savings ISAs Mortgages View all Product support Ways to bank with us Ways to bank with us Ways to bank with us homepage Internet Banking Mobile Banking Telephone Banking View all Ways to bank with us Travel Travel Travel homepage Fees and charges Emergency numbers Travel insurance FAQs View all Travel Contact us Contact us Contact us homepage Send us a message Call us Make a complaint View all Contact us Dealing with difficulties Dealing with difficulties Dealing with difficulties homepage Money worries Bereavement Power of Attorney View all Dealing with difficulties Security centre Security centre Security centre homepage Internet Banking security Mobile Banking security Fraud awareness View all Security centre Accessibility Accessibility Accessibility homepage Web accessibility Branch accessibility Setting up your browser View all Accessibility Can t find what you re looking for Ways to contact us Find your nearest branch Contact Us Branch Finder Register for Internet Banking Search Select this to show hide the search box Search Search this site Search Log in menu Select this to reveal panel with log in and registration links for Internet Banking Internet Banking Log in Log in or register for Internet Banking Help and demos Security Centre See more All services are operating normally MySave Online Savings Investor Portfolio Service IPS Legal and General MyAccount Personal Finance Portal Skip over secondary navigation to main content Product support Travel Ways to bank Dealing with difficulties Security centre Glossary Accessibility Contact us Back to Nationwide co uk homepage Home Support Support Current Account FAQs Main content of page below FlexAccount FAQs FlexDirect FAQs FlexPlus FAQs FlexOne FAQs FlexBasic FAQs Switching Upgrade FlexAccount FAQs FlexDirect FAQs FlexPlus FAQs FlexOne FAQs FlexBasic FAQs Show all expandable content Hide all expandable content Can I use my debit card abroad select to show or hide related content You can use your existing debit card and any new card we send you to make purchases and withdraw cash abroad wherever you see the Visa symbol There are fees for using your card abroad Will you send me a chequebook select to show or hide related content No the FlexBasic account doesn t offer a chequebook facility Can I open a joint account select to show or hide related content Of course When you apply we ll ask you at the very start if you want to open a sole or joint account It s as simple as that Want to turn your existing account into a joint account Just complete the form you can download the addition of an account holder form pick it up from any branch or you can send us a secure message if you re registered for the Internet Bank and we ll send a form to you Note If the account holder to be added does

    Original URL path: http://www.nationwide.co.uk/support/support-articles/faqs/current-account-faqs/flexbasic-faqs (2016-02-09)
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  • All Savings FAQs | Nationwide
    owning property Buying owning property homepage Buying your first home Selling your home Remortgage your home View all Buying owning property Planning for life events Planning for life events Planning for life events homepage Getting married Starting a family Planning for retirement View all Planning for life events Dealing with the unexpected Dealing with the unexpected Dealing with the unexpected homepage Bereavement Redundancy Illness money View all Dealing with the unexpected Can t find what you re looking for Ways to contact us Find your nearest branch About We re the world s largest building society Run for the benefit of our members Being a building society means that we re free to reinvest our profits to improve the products and services we offer About Nationwide About View all about Why choose Nationwide Why choose Nationwide Why choose Nationwide homepage All about membership Citizenship Awards and achievements View all Why choose Nationwide Have your say Have your say Have your say homepage Member TalkBacks Annual General Meeting Social media View all Have your say Corporate information Corporate information Corporate information homepage Governance Our history Results and accounts View all Corporate information Your Nationwide Your Nationwide Your Nationwide homepage Your rewards Your voice Your society View all Your Nationwide Media Policy and Legal Media Policy and Legal Media Policy and Legal homepage Media Centre Policy and Public Affairs Information for Lawyers View all Media Policy and Legal House Price Index House Price Index House Price Index homepage House Price calculator Reports archive Download data View all House Price Index Investor relations Investor relations Investor relations homepage About the business Funding programmes Investor queries View all Investor relations Our people Our people Our people homepage Working for us Jobs at Nationwide Graduate programmes View all Our people Can t find what you re looking for Ways to contact us Find your nearest branch Support We re here to help whether you need assistance with one of your accounts or if you just have questions you d like answered View all support Support View all support Emergency help Emergency help Emergency help homepage Important Travel Information Lost or stolen card Unusual activity on my account View all Emergency help Product support Product support Product support homepage Current Accounts Savings ISAs Mortgages View all Product support Ways to bank with us Ways to bank with us Ways to bank with us homepage Internet Banking Mobile Banking Telephone Banking View all Ways to bank with us Travel Travel Travel homepage Fees and charges Emergency numbers Travel insurance FAQs View all Travel Contact us Contact us Contact us homepage Send us a message Call us Make a complaint View all Contact us Dealing with difficulties Dealing with difficulties Dealing with difficulties homepage Money worries Bereavement Power of Attorney View all Dealing with difficulties Security centre Security centre Security centre homepage Internet Banking security Mobile Banking security Fraud awareness View all Security centre Accessibility Accessibility Accessibility homepage Web accessibility Branch accessibility Setting up your browser View all

    Original URL path: http://www.nationwide.co.uk/support/support-articles/faqs/all-savings-faqs (2016-02-09)
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  • money-basics
    Nationwide Your Nationwide Your Nationwide homepage Your rewards Your voice Your society View all Your Nationwide Media Policy and Legal Media Policy and Legal Media Policy and Legal homepage Media Centre Policy and Public Affairs Information for Lawyers View all Media Policy and Legal House Price Index House Price Index House Price Index homepage House Price calculator Reports archive Download data View all House Price Index Investor relations Investor relations Investor relations homepage About the business Funding programmes Investor queries View all Investor relations Our people Our people Our people homepage Working for us Jobs at Nationwide Graduate programmes View all Our people Can t find what you re looking for Ways to contact us Find your nearest branch Support We re here to help whether you need assistance with one of your accounts or if you just have questions you d like answered View all support Support View all support Emergency help Emergency help Emergency help homepage Important Travel Information Lost or stolen card Unusual activity on my account View all Emergency help Product support Product support Product support homepage Current Accounts Savings ISAs Mortgages View all Product support Ways to bank with us Ways to bank with us Ways to bank with us homepage Internet Banking Mobile Banking Telephone Banking View all Ways to bank with us Travel Travel Travel homepage Fees and charges Emergency numbers Travel insurance FAQs View all Travel Contact us Contact us Contact us homepage Send us a message Call us Make a complaint View all Contact us Dealing with difficulties Dealing with difficulties Dealing with difficulties homepage Money worries Bereavement Power of Attorney View all Dealing with difficulties Security centre Security centre Security centre homepage Internet Banking security Mobile Banking security Fraud awareness View all Security centre Accessibility Accessibility Accessibility homepage Web accessibility Branch accessibility Setting up your browser View all Accessibility Can t find what you re looking for Ways to contact us Find your nearest branch Contact Us Branch Finder Register for Internet Banking Search Select this to show hide the search box Search Search this site Search Log in menu Select this to reveal panel with log in and registration links for Internet Banking Internet Banking Log in Log in or register for Internet Banking Help and demos Security Centre See more All services are operating normally MySave Online Savings Investor Portfolio Service IPS Legal and General MyAccount Personal Finance Portal Skip over secondary navigation to main content News The basics Looking after your money Buying owning property Planning for life events Dealing with the unexpected Home Guides Looking after your money In this section Dealing with debt problems Managing debts Debt consolidation Building a safety net Borrowing sensibly Make the most of your savings Managing your money Looking after your credit rating Tax free savings Stocks shares ISAs Windfalls and inheritance Guide to investing More Managing your money Reaping the benefits of budgeting Main content of page below Money basics Creating a budget Spending wisely Cutting back Money basics

    Original URL path: http://www.nationwide.co.uk/guides/looking-after-your-money/managing-your-money/money-basics (2016-02-09)
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  • Make a Travel Insurance claim | Nationwide
    View all Your Nationwide Media Policy and Legal Media Policy and Legal Media Policy and Legal homepage Media Centre Policy and Public Affairs Information for Lawyers View all Media Policy and Legal House Price Index House Price Index House Price Index homepage House Price calculator Reports archive Download data View all House Price Index Investor relations Investor relations Investor relations homepage About the business Funding programmes Investor queries View all Investor relations Our people Our people Our people homepage Working for us Jobs at Nationwide Graduate programmes View all Our people Can t find what you re looking for Ways to contact us Find your nearest branch Support We re here to help whether you need assistance with one of your accounts or if you just have questions you d like answered View all support Support View all support Emergency help Emergency help Emergency help homepage Important Travel Information Lost or stolen card Unusual activity on my account View all Emergency help Product support Product support Product support homepage Current Accounts Savings ISAs Mortgages View all Product support Ways to bank with us Ways to bank with us Ways to bank with us homepage Internet Banking Mobile Banking Telephone Banking View all Ways to bank with us Travel Travel Travel homepage Fees and charges Emergency numbers Travel insurance FAQs View all Travel Contact us Contact us Contact us homepage Send us a message Call us Make a complaint View all Contact us Dealing with difficulties Dealing with difficulties Dealing with difficulties homepage Money worries Bereavement Power of Attorney View all Dealing with difficulties Security centre Security centre Security centre homepage Internet Banking security Mobile Banking security Fraud awareness View all Security centre Accessibility Accessibility Accessibility homepage Web accessibility Branch accessibility Setting up your browser View all Accessibility Can t find what you re looking for Ways to contact us Find your nearest branch Contact Us Branch Finder Register for Internet Banking Search Select this to show hide the search box Search Search this site Search Log in menu Select this to reveal panel with log in and registration links for Internet Banking Internet Banking Log in Log in or register for Internet Banking Help and demos Security Centre See more All services are operating normally MySave Online Savings Investor Portfolio Service IPS Legal and General MyAccount Personal Finance Portal Skip over secondary navigation to main content Product support Travel Ways to bank Dealing with difficulties Security centre Glossary Accessibility Contact us Home Support Back to Nationwide co uk homepage Support Make a Nationwide FlexAccount Travel Insurance claim Main content of page below Nationwide FlexAccount Travel Insurance is provided by U K Insurance Limited so they will be looking after your claim for you FlexAccount Emergency assistance select to show or hide related content Please call or fax us immediately on Telephone number 01413 49 01 09 UK 44 1413 49 01 09 abroad Fax number 01252 74 01 11 UK 44 1252 74 01 11 abroad The emergency assistance provides

    Original URL path: http://www.nationwide.co.uk/support/support-articles/claims/make-a-travel-insurance-claim (2016-02-09)
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web-archive-uk.com, 2017-12-16