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  • to exploring a new DMP please telephone 0800 6 888 888 Alternatively you may wish to send an email to enquiries pdhl co uk For free and impartial advice or if you would like to discuss any debt solutions please contact the Money Advice Service on 0300 330 2222 or visit www moneyadviceservice org uk debt management Frequently asked questions What is an Administration An Administration is a process through which an Administrator is appointed to manage the affairs business and property of a Company The Joint Administrators role is to manage the orderly wind down of the Company and realise any remaining assets for the benefit of the creditors of the Company Can I still have a DMP with PDHL Limited PDHL Limited no longer has authorisation to conduct debt counselling or debt adjusting therefore cannot offer DMPs to consumers What should I do now Your DMP has not automatically transferred to a new provider You need to decide whether to seek free debt advice or whether you wish to explore a new DMP with a fee charging DMP Provider or if another solution is right for you How do I contact the Money Advice Service MAS MAS can be accessed at www moneyadviceservice org uk debt management or by phone on 0300 330 2222 Calls cost no more than a standard UK wide number How do I know who my contact information and details of my existing plan were provided to You will have received a letter from PDHL Limited in the last few weeks about this If you haven t received a letter from PDHL or are unsure of your position please telephone 0800 6 888 888 and a member of the customer service team will confirm this for you I am due to make a payment what should I do You should not make further payments to PDHL If you are due to make a payment by standing order you should make immediate arrangements to cancel your standing order with your bank or building society If your payment is taken automatically through a Continuous Payment Authority or CPA the payment will not be called for by PDHL If you pay by Giro no further payments should be made over the counter What happens with money I have paid over to PDHL Limited Any payments that were made and cleared prior to the appointment of the Joint Administrators should have been processed in the usual way to your creditors However there will be some cases where this has not happened depending on how you previously made payments to PDHL Limited i e if you paid weekly or fortnightly If you are unsure if payments have been made to your creditors please telephone 0800 6 888 888 Any un cleared payments and balances held will be reconciled by the Joint Administrators who will work in consultation with the FCA to repay the relevant sums to you where appropriate Please note due to the number of customers it may

    Original URL path: http://www.pdhl.co.uk/ (2016-04-24)
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web-archive-uk.com, 2016-10-27