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  • Platform Lift Company: Customer care policy
    Typically this allows our staff to create friendly and supportive partnerships with all the members of your team Clients are provided with contact details for all key members of The Platform Lift Company project and operational teams so there is always someone available to talk to you We provide an online issue logging system that allows you to track the progress of each issue online 24 7 We ll go the extra mile to ensure that your issues are addressed Quality statement Through our commitment to quality and customer service we provide a quality front line service to our customers adhering at all times to our ISO 9000 policy Customers who call and e mail The Platform Lift Company offices will have their telephone calls and e mails answered quickly Personal callers will not be expected to queue for too long and their enquiries will be answered promptly and courteously All of our staff take personal responsibility for ensuring a quality outcome for your project Targets Our main customer care targets are to Answer all telephone calls at the first point of contact Respond to emails on the same business day Where a substantive response is likely to take longer we ll send an acknowledgement and explain when you can expect to receive a full reply Provide an ongoing support service to our customers Managing the Process We track and monitor enquiries to ensure our promises are delivered The Platform Lift Company will then analyse comments and complaints to learn what can be done to improve our services for the future Wherever possible services will be delivered and supported electronically Customer care targets will be integral to the performance management systems of the Platform Lift Company Regular meetings will be held between front and back office to maintain service levels

    Original URL path: http://www.platformliftco.co.uk/information-services/customer-care-policy/ (2016-02-17)
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  • Regulatory information: European safety standards EN 41-81
    a lift Platform Lifts under the Machine Directive are regarded as annex IV machines For travel heights of more than 3 0 metres Platform Lifts must pass an EC Type examination performed by an accredited European Notified body Platform Lifts must carry an EC declaration of Conformity and be CE marked before they can be legally placed into the markets within the European community The working group CEN TC10 WG8 has drafted a new European standard EN 81 41 for Vertical Platform Lifts intended for use by persons with impaired mobility Platform Lifts that are designed manufactured and supplied must comply with all the relevant essential Health Safety requirements of the Machinery Directive 98 37 EC and the new amended forthcoming Machinery directive 2006 42 EC The European safety Standard EN81 41 was accepted by the CEN member states by formal vote on 6th January 2009 The new European standard EN81 41 will give presumption of conformity to both the present and to the new amended forthcoming Machinery Directive The New EN standard EN81 41 will make it easier for Authorities Architects and Planners to understand and for the European Bodies to assess the safety requirements for Vertical Platform Lifts

    Original URL path: http://www.platformliftco.co.uk/information-services/new-european-safety-standards-for-platform-lifts-en81-41/ (2016-02-17)
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  • Regulatory information: Access to work scheme
    Lifts EN81 41 Part M of the Building Regulations Access to Work Scheme FAQs Access to Work Scheme Access to Work is a Government run scheme to assist employers in meeting the requirements of the Discrimination act 1995 It applies to full or part time permanent or temporary workers meaning that employers must be able to provide sufficient levels of access to all existing potential employees Access to work can assist in a number of ways For example a disability service team member will be located within the local job centre to provide practical help and advice for disabled people seeking employment Grants may also be given towards the cost of special equipment or alterations to current equipment to suit particular work needs of the employee Grants may be up up to the value of 100 of the approved costs for a new employee or 80 of an existing employee Product Categories Platform Lifts Residential Platform Lifts Platform Lifts for Stairs Goods Lifts Passenger Lifts Useful Links Pool Lifts Trade Lifts Accreditations Recruitment The Platform Lift Co Worldwide Distributors Privacy Policy Cookies Sitemap Accessibility Request a Brochure or Quotation Subscribe To Our Newsletter Subscribe to our newsletter to recieve latest

    Original URL path: http://www.platformliftco.co.uk/information-services/access-to-work-scheme/ (2016-02-17)
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  • Regulatory information: FAQs on the Disability Discrimination Act (DDA)
    they experienced the same difficulties So what am I actually required to do If it is impossible or unreasonably difficult for disabled people to use your services you may be required to Take reasonable steps to change your practices policies or procedures or Provide a reasonable alternative method of making your services available to disabled people What kind of businesses will need to meet DDA requirements Shops banks hotels pubs restaurants cafes hairdressers opticians high street services such as travel agents insurance agents etc theatres cinemas leisure facilities any building that caters for the public This list is not exhaustive basically the Act will apply to any employer irrespective of the number of employees and service providers Why can t I just deal with any problems as and when they arise Because the Act requires you to plan ahead to meet the requirements of your disabled customers Very few disabled people use our services so is adapting my premises really necessary There are over 8 5 million disabled people in the United Kingdom and they have considerable collective spending power Any adjustments you make for disabled people may also benefit other customers and your staff You will also retain the goodwill of disabled people and their families and friends one in four customers are disabled or close to someone who is In addition you will avoid the risk of legal action against you What happens if I fail to make reasonable adjustments You might be breaking the law A disabled person can make a claim against a provider whose services are impossible or unreasonably difficult for him or her to access Checklist of Good Practice Listed below are some steps to guide you towards meeting the requirements of the Disability Discrimination Act as well as meeting your legal obligations Think

    Original URL path: http://www.platformliftco.co.uk/information-services/faqs/ (2016-02-17)
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  • Technical, regulatory & service information for DDA complaint lifts
    s construction industry With this in mind we have developed a methodology that ensures our lifts go in first time every time on time Lift installation commissioning services When it comes to installation and commissioning our entire approach from pre delivery inspection through to commissioning and operator training has been developed to ensure that the installation is right first time and there are no costly delays Find out more Full site survey with site specific drawings risk assessment Pre shipping inspection delivery Installation to your project time line Commissioning staff training Service maintenance emergency support Finance options ISO 9000 accredited Lift regulatory safety information We consider our organisation to be amongst the best in the industry Accordingly we aim to ensure that our staff are always up to speed with prevailing regulatory requirements and industry best practice We have provided a few key documents here to provide some background reading on the regulations and best practice for lift installations DDA Compliance Regulations New European safety standards for Platform lifts EN81 41 Part M of the Building Regulations Access to Work Scheme FAQs on the Disability Discrimination Act DDA Product Categories Platform Lifts Residential Platform Lifts Platform Lifts for Stairs Goods

    Original URL path: http://www.platformliftco.co.uk/information-services/#wpcf7-f1131-o1 (2016-02-17)
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  • Contact for Platform Lift Company in Andover, Manchester & Glasgow UK.
    Tel 44 0 161 2418297 Glasgow Office Tel 44 0 141 4048443 London Office Tel 44 0 2079 930740 Irish Agent Tel 042 9666 889 Email info platformliftco co uk Sales sales platformliftco co uk Parts parts platformliftco co uk Web www platformliftco co uk The Platform Lift Company sales office is open Monday to Friday from 8 30am to 5 30pm where our dedicated team are on hand to deal with all your enquiries United Kingdom Head Office Map All fields marked are required fields Name Company Email Address Contact Number Please enter full number Details of Enquiry Maximum 1000 characters Republic of Ireland Sales Agent Map Colm Colgan The Platform Lift Company Limited Pool Lift Co Ltd Leiter Bailieboro Cavan A82 RF43 Ireland Tel 042 9666 889 Mob 086 2577 804 info platformliftco co uk info poollifts co uk Product Categories Platform Lifts Residential Platform Lifts Platform Lifts for Stairs Goods Lifts Passenger Lifts Useful Links Pool Lifts Trade Lifts Accreditations Recruitment The Platform Lift Co Worldwide Distributors Privacy Policy Cookies Sitemap Accessibility Request a Brochure or Quotation Subscribe To Our Newsletter Subscribe to our newsletter to recieve latest news and special offers 2016 The Platform Lift Company

    Original URL path: http://www.platformliftco.co.uk/contact-us/#wpcf7-f177-p173-o1 (2016-02-17)
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  • Contact for Platform Lift Company in Andover, Manchester & Glasgow UK.
    Tel 44 0 161 2418297 Glasgow Office Tel 44 0 141 4048443 London Office Tel 44 0 2079 930740 Irish Agent Tel 042 9666 889 Email info platformliftco co uk Sales sales platformliftco co uk Parts parts platformliftco co uk Web www platformliftco co uk The Platform Lift Company sales office is open Monday to Friday from 8 30am to 5 30pm where our dedicated team are on hand to deal with all your enquiries United Kingdom Head Office Map All fields marked are required fields Name Company Email Address Contact Number Please enter full number Details of Enquiry Maximum 1000 characters Republic of Ireland Sales Agent Map Colm Colgan The Platform Lift Company Limited Pool Lift Co Ltd Leiter Bailieboro Cavan A82 RF43 Ireland Tel 042 9666 889 Mob 086 2577 804 info platformliftco co uk info poollifts co uk Product Categories Platform Lifts Residential Platform Lifts Platform Lifts for Stairs Goods Lifts Passenger Lifts Useful Links Pool Lifts Trade Lifts Accreditations Recruitment The Platform Lift Co Worldwide Distributors Privacy Policy Cookies Sitemap Accessibility Request a Brochure or Quotation Subscribe To Our Newsletter Subscribe to our newsletter to recieve latest news and special offers 2016 The Platform Lift Company

    Original URL path: http://www.platformliftco.co.uk/contact-us/#wpcf7-f1131-o2 (2016-02-17)
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  • DDA Disabled Access Platform Lifts in Churches Case Study, Elim Church
    Goods Type Residential Elim Church Cost Effective DDA Solution Cost Effective DDA Access for Church Requirement A cost effective assess solution was required by Elim Church for its new two storey building In order to be compliant with the Disability Discrimination Act DDA it was essential there was step free access to the first floor recreation room and church balcony Solution The Platform Lift Company specified a vertical platform lift solution The vertical lift comes complete with a one hour fire rated shaft and battery backup for emergency power Highly cost effective the lift can be fitted with minimum disruption Benefits The new building is significantly improved with the introduction of the access solution Everyone can now enjoy the church services from the balcony and the new recreation room is accessible to all Product Categories Platform Lifts Residential Platform Lifts Platform Lifts for Stairs Goods Lifts Passenger Lifts Useful Links Pool Lifts Trade Lifts Accreditations Recruitment The Platform Lift Co Worldwide Distributors Privacy Policy Cookies Sitemap Accessibility Request a Brochure or Quotation Subscribe To Our Newsletter Subscribe to our newsletter to recieve latest news and special offers 2016 The Platform Lift Company Limited All Rights Reserved Site by Atelier Studios

    Original URL path: http://www.platformliftco.co.uk/case-studies/churches/elim-church-cost-effective-dda-solution/ (2016-02-17)
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web-archive-uk.com, 2017-12-18