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  • Positive – Three lessons for engaging your fundraisers
    Simple is best Presenting information and data to your fundraisers in a way that s clear and easy to use is the Holy Grail We wanted to make it simple for fundraisers to access all the information they need in one place We re working to improve the sign up and login process on the Drupal module in time for the Tough n Buff campaign s second release in January 2 There s nothing like a bit of competition It s important to keep your supporters motivated and creating a little competition can work well We created leaderboards for fundraisers to see how they re faring against others or to challenge their friends to take part All of this information appears on the fundraisers own personal campaign profile We re still improving the ability for fundraisers to share the campaign and to build fundraising teams as we know that this functionality is important to encourage sponsorship 3 Celebrate success One of the keys to engaging your fundraisers long term is to show you re with them every step of the way This means tracking their progress and thanking them We made it easy for fundraisers to see who is taking part how much each supporter has raised and how they ve shared the campaign this data could then be used to lead the campaign communications personalised emails and to help The Children s Society thank their fundraisers Sarah Espiner digital fundraising manager at The Children s Society explains how they re using the Drupal module for Tough n Buff The Tough n Buff site has been built especially to provide a really easy sign up process where using your Facebook log in users can automatically set up a JustGiving page in support of their fundraising which includes a Tough n

    Original URL path: http://www.positivestudio.co.uk/blog/230 (2016-02-18)
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  • Positive – A Charity, Education and Public Sector Digital Agency. | Digital Agency | Websites | Digital Strategy | UX | Bristol
    Fallon is using Node js and Backbone js On to Drupal 8 Using headless Drupal I believe also starts you on the path to Drupal 8 Drupal 8 has REST ful services in its core Have a look at this Drupalize me article for a quick introduction https drupalize me blog 201401 introduction restful web services drupal 8 Drupal 8 core also contains guzzle http guzzle readthedocs org en latest an open source pure PHP http client that makes consuming REST services in Drupal a breeze Content negotiation won t be shipped in Drupal 8 after all see http www metaltoad com blog why drupal 8 wont ship with REST content negotiation which is a shame but I understand the reasoning Never the less in the process of getting off the island Drupal 8 has become an open platform with REST at its core As such I feel that as we enter the period where Drupal 8 will be released we ll see a lot of integration patterns and hybrid offerings as Drupal 8 takes a role delivering some functionality Where instead of building a full D7 site I am sure we ll see content management in Drupal 8 feeding lightweight front ends I am sure we will see Drupal 8 front ends to SOA applications gradually migrating more content and functionality into the Drupal 8 layer Exciting times ahead very exiting times In Conclusion Headless Drupal is fantastic if you approach it in the right way Never lose sight of what you can get done in a standard site build and don t be too set on doing full headless unless you think it s absolutely the right approach for your project Being able to adopt modern front end tooling and being able to integrate a CMS tool into other systems is a brilliant way to get more value from your Drupal skills and sites and to get your Drupal skills into more places that might not otherwise have occurred to you Positive have released the demo code from a talk called Decoupling Drupal at Bristol DrupalCamp 2015 Think of it as a companion quick start resource for headless Drupal 7 you can find that here Feel free to use the issues list there to ask questions fork it and if you add something useful please do issue pull requests posted by Tim Tweet Our new Drupal development infrastructure Setting up Positive s development environment At Positive we ve recently renovated and overhauled our development infrastructure Technology moves incredibly fast Just as we are agile with the sites we build we recognised a need to be agile with how we build them too Our natural conclusion was that one central development server wasn t the right solution any more In this article I ll go in to some of the things we ve put in place why we ve done that and how it makes things better Normalising our operating systems Originally we used Ubuntu LTS for our development server Whilst this is a great solution a lot of our live builds happen on RedHat Enterprise Linux or Centos For this reason we have made the decision to standardise on Centos 7 This doesn t mean we won t use other operating systems In fact our architecture means we can embrace differences in environments more of this in the virtualisation section Having a default a standard we ll use means things are so much more straightforward Whilst at the Drupal level you won t really notice the operating system you are on all the other processes tasks and activities will have an impact Standardising on one operating system means we have consistency of these operations through all environments This has both impacts on time and on quality As it s always the same now we can develop a stable best practice and over time we just know what the right way of doing things is Virtualizing and Containerizing One of the old dilemas of LAMP hosting is the upgrade dependency hell you can get into If you ve got different versions of Drupal to support plus some Wordpress maybe some other specialised CMS work and other custom code balancing PHP and mySQLl versions can be a nightmare This is one area where virtualization steps in for us We can have small and upgradable working components rather than a monolithic server we dare not upgrade as we dont know what will break What we have built is a Centos 7 host running libvirt virtual machines Each developer gets a Centos virtual machine to develop on We manage these via Foreman which also acts as our Puppet master We have also added Docker to the main host We use Docker for tools that cut across concerns currently we have Docker running an html validator a version of gitlist mounting a host folder containing mirrors of all our GitHub projects a Dockerfile that we have built for Continuous Integration of our Drupal builds a copy of DeepDream we ve been playing with Consistency through recipies We are using Puppet to provision all our environments now Dev UAT and Live Foreman acts as the puppet master and we use mostly community puppet modules with some custom manifests This means we have consistency in our approach and consistency through environments A bonus of this is that it democratises the environments You don t have to be a sysadmin to add node js to your development environment you just select that class in foreman puppet runs and you have node js Puppetforge the home of the contributed puppet modules is an amazing resource Basically it s a self contained self documented best practice on server provisioning Some of the modules we use are puppetlabs apache puppetlabs firewall willdurand composer and we ve recently written a puppet module for an HTML email development environment Continuous integration and repeated tasks We run Jenkins We think he s pretty great too Jenkins is built as a continuous integration server but can do so much more Jenkins is a replacement for all those scripts you collect over time and it provides a front end to processes that can be run on demand or on a clock So how do we use jenkins at Positive Firstly we use Jenkins for continuous integration on push to develop Jenkins polls the GitHub repository and pulls the changes Jenkins then builds the site via a drush make inside a docker container runs the Drupal tests and runs a sitespeed test on the site That is something close to the holy grail of Drupal development All of this is for new builds only for now We will roll this backwards as the need arises We also use Jenkins as a command and control server Jenkins syncs down databases and files from live servers to our development environment This way if we need to build a test version of a site we ve got all we need to hand We use Jenkins as a test bot too all client sites have a sitespeed test that can be run from Jenkins and we are gradually rolling in selenium tests We can run drush commands across all the live and UAT servers from Jenkins to clear cache run update scripts etc Conclusions It s all still bedding in but it s already proving it s worth Having sites build on push to the develop branch in GIT having a reliably consistent development environment and being able to try new things either via a new VM or a docker container These all add up to a happy agile development team posted by Tim Tweet Positive at DrupalCamp Bristol 2015 Some of the Bristol Drupal community on developer day On Friday 3rd and Saturday 4th July 2015 Positive supported the first DrupalCamp in Bristol A long time in the making Since we ve been in Bristol and developing websites with Drupal there has been talk of a DrupalCamp Bristol has a vibrant Drupal community and it was inevitable that there would be a camp here eventually it was just a case of when For six months we were part of the committee thatwas planning preparing and organising the two day event meeting every fortnight to get things ready There were designs to be created a site to be built t shirts to be printed and speakers to be arranged A design to make Brunel proud One of the many ways Positive supported the DrupalCamp was through design resource and by creating the DrupalCamp Bristol identity and logo Capturing the essence of Bristol and of Drupal in branding that works large or small on stickers t shirts and of course online wasn t easy but we love what we came up with The Business Day The business day was based around a single track of events on the Friday from a host of business speakers full list here https 2015 drupalcampbristol co uk programme business day kicked off by the ever memorable and charismatic Jeremey McGuire AKA jam Jam waxed lyrical on business and governement really embracing open source technologies specifically how European governments and local councils have changed the way they approach ther technlogy sets Moving towards open source has had a huge effect on keeping investment within their local communities Open source technologies can help us all keep our data and finance local and help us all compete with the big boys on a level playing field Next up Kit Hunwicks talked about learning to love the brief His insights on making sure that when tendering for digital products the objectives and goals of a product are specified honestly and clearly were solid advice for anyone on the other side of development from the agency and freelance bods in the room The discussion session included Positive s very own Founder and MD Mike Jenkins alongside Nick Torday from Sift and Dan McNamara from Microserve This insightful topic session covered everything from team make up lessons learned from years delivering Drupal and how we can work better together as a community Ben Wilding from Cameron and Wilding took us into lunch with a talk based around a the variables of doing business and doing drupal There was an excellent Q A session for this talk where Ben asked the audience what they felt were the important variables of their businesses including some deeper discussion around developing your business for growth or developing for purchase Following lunch Paul Johnson from CTI Digital did a fantastic job giving insight into thir recent work with GOSH and how their processes had to adapt to work with the client Of particular insight was how they used a highly experienced data planner who was not an obvious hire but a perfect fit for mapping and translating the content and database records from old site to new Matt Connoly took us into the networking session Currently ruuning a global innovation agency Tällt Matt gave an intriguing talk about startups and the traditional agency revenue model suggesting that a move to partnership and revenue share can often be a far more profitable way to structure agency remuneration Going out with a bang on day 1 we were treated to a talk by the ever wonderful Matt Jukes Matt has been at the Office of National Statistics for a while now and his brutally honest talks highlight the highs and lows of taking a website that was described as the worst website in the world into a beta that people will love Matt is always excellent value and was currently in the throws of a beta launch of the new ONS site The Developer Day There were some great sessions on the Saturday there a full list of what you might have missed here https 2015 drupalcampbristol co uk programme sessions and it was all kicked off with a great keynote from Leonie Watson on how accessibility has changed over the life of the web It was a real honor to see someone using accessibility tools to use a computer enabled by technology The take away being that we ve done the hard work making things work cross browser and its down to us to code like we give a damn to bring accessibility into everything we do was a powerful way to start the day Marek Matulka from Sensio Labs gave a really interesting overview of bridging Drupal and Magento using Symphony components from a Drupal 7 build I can see this being a way to smooth the progress to Drupal 8 writing good object oriented code that we can use in Symphony components now seems a great way to lower the cost of entry to Drupal 8 David Hughes from Cancer Research UK talked us all through the approach they took to theming standuptocancer org uk Namely a pragmatic use of SMACSS and BEM designing in the browser starting on Github pages and moving to a Drupal theme when the design was ready A real take away was his recounting from the client that it looks just like the design this approach meant it really was just the design Mike Dixon from Computerminds took us through their build pipe and visual regression testing Their internal tool jeff codename looks to be something that takes visual regression testing like wraith to the next level with easy to interpret visual differences Decoupling Drupal I gave a talk on our recent project with The Children s Society http toughnbuff childrensociety org uk This is a headless Drupal site I talked about the process we went through the lessons we learned and the problems we overcame I touched on the JustGiving implementation and it turns out lots of people in the Drupal space are looking at this including CTI Digital FlowMoCo and us at Positive To round out my presentation I gave a few technical demos and I ve released that code here https github com positivestudio bristol drupal camp demos for anyone to have a look at It ll give you a kick start on angular development with Foundation for Apps as a front end to a headless Drupal back end Feel free to ask me any questions on that via either timmarsh or the issue queue on that project Integrating with Drupal Ringo gave the final lightening case study on the work we did with Mytime Active using Drupal to vastly simplify their IT infrastructure integrating their booking system with their website via Drupal Commerce and much more Having the chance to look back at a large site build like that with commerce API integration and responsive designs make you realise just how much you can do with Drupal Ringo also told the best jokes and rounded the day of on a high point All in all this was a fantastically successful 2 days Many thanks to the organising committee and here s to next years event and many more posted by Tim Tweet Every development team and even every developer has a set of go to tools At Positive we feel that every Drupal developer should have these 5 in their toolbox They help monitor site performance and code standards They help you take on new modules and new approaches In short they help you be a better developer There are a couple of no brainers that I haven t included in this list because they are just a given Namely Drush the command line for Drupal it helps us manage maintain and monitor all our sites And GIT distributed version control done right We use Github and couldn t imagine any other way of delivering sites Without further ado here s the list and some examples of how to use them 1 Sitespeed io Web performance is important to us and at Positive we use sitespeed io to analyze the speed and performance of all our development It s quick and easy to use and is one of those things it just works We can point it at a site and get reports like this example one http examples sitespeed io 3 0 2014 12 19 12 18 17 in minutes The hot list tab getting us our quick wins the summary giving that feel of how we re doing We always turn on the screen shots mode and do two runs one for mobile one for desktop These are the commands we use with a native install It takes all the urls in urls txt and tests them sitespeed io sites urls txt d 0 profile desktop screenshot name desktop b chrome sitespeed io sites urls txt d 0 profile mobile screenshot name mobile b chrome We also use it via Docker if you re going to go that way after a Docker pull you can use these commands more on Docker later sudo docker run privileged rm v pwd sitespeed io sitespeedio sitespeed io sitespeed io sites urls txt d0 profile desktop screenshot name desktop b chrome seleniumServer http 127 0 0 1 4444 wd hub sudo docker run privileged rm v pwd sitespeed io sitespeedio sitespeed io sitespeed io sites urls txt d0 profile mobile b chrome screenshot name mobile seleniumServer http 127 0 0 1 4444 wd hub 2 PHP CodeSniffer and phpunit Every bit of code we write is written to be functional maintainable and readable The code sniffer allows us to keep an eye on our code standards We aim for everything to be to the Drupal coding standards https www drupal org coding standards and the code sniffer runs across our code does static analysis and reports back any violations Assuming you ve got phpcs in your path that s the script it provides this phpcs standard Drupal extensions php module inc install test profile theme js css info txt modules coding standards txt phpcs standard DrupalPractice extensions php module inc install test profile theme js css info txt modules bestpractice txt when run goes over our modules

    Original URL path: http://www.positivestudio.co.uk/blog/page/2 (2016-02-18)
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  • Positive – A Charity, Education and Public Sector Digital Agency. | Digital Agency | Websites | Digital Strategy | UX | Bristol
    donations 230 Overall increase in prospectus requests Awards Gold Silver DBA wins for Positive The Design Business Association is the UK s vocal champion of the role of effective design Latest In 2020 TED will award a prize for the use of AI that s judged to have best helped humankind https t co o4RR8TqbTJ via BBCTech Integration is the key to getting the most out of your technology and

    Original URL path: http://www.positivestudio.co.uk/# (2016-02-18)
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  • Positive – A Charity, Education and Public Sector Digital Agency. | Digital Agency | Websites | Digital Strategy | UX | Bristol
    rebuild the public s trust in charities Damien Austin Walker head of digital at vInspired agrees This new technology is about much more than bitcoin this model of a decentralised digital record could have huge implications for online trust and transparency It can provide a foundation for concepts including smart contracts and autonomous validation of all kinds of transactions including transfer of assets or even volunteering time Some charities have begun to use the bitcoin in their fundraising and I ll be looking at how vInspired and the sector can take advantage of the blockchain in 2016 Virtual reality vs virtual fiction Ashleigh Adair head of digital strategy at Forster believes the potential for charities to use virtual reality to offer access to the people and causes they re working for is a trend not to ignore People are becoming numb to fundraising that uses traditional content to tug at heart strings Augmented and virtual reality gives non profits the technology to reconnect with people by giving them an immersive experience that triggers the empathetic brain Imagine being able to transport yourself virtually to a loved one in hospital to offer them comfort or to experience what it s like going through everyday life for someone who suffers from anxiety for example Emailing smarter Our old friend email is anything but dead Rhiannon Sullivan UK director at Care2 will explore the ever increasing ROI and impact for email in 2015 and the importance of email when developing your digital strategy Rhiannon says Email is action orientated not passive A top tip for 2016 is to use permission based online communities to grow your email list keep it relevant segment and avoid cross posting on similar channels Target emails accordingly Breaking out of our bubbles The future of our campaigns and our sector depends on reaching beyond our social media comfort zones says Joe Hall but how do we do this A majority of the British public quietly back many charities causes but frequently we only mobilise a small niche he says That has to change With shifting political sands increasing social fragmentation especially online and an urgent need for support for charities work now more than ever we need to engage with a wider group of people Digital leadership is changing What are the skills needed to drive digital transformation and what do digital leaders need to think about Eva Appelbaum Partner Digital Talent Work says There are certain leadership styles that are emerging as best suited for transformation being curious and ready to try new things while also being accountable and able to step into ambiguity Being collaborative able to see situations from multiple perspectives and exercising power through influence rather than command and control Successful digital transformers commonly have these traits They will take on challenging roles sometimes without adequate resource and support and make the impossible happen What they must watch out for is that they do not burn themselves out They are generally not complainers but need to remember not to drive change at the expense of their own well being You can follow the event live on Periscope on Thursday 28 January See how Positive works with charities and education clients posted by Mike Tweet Three tips for choosing technology for charities It s unlikely that your organisation s mission will mention which CRM or CMS you use but it will mention people those that benefit from your services and those that support you The technology your organisation chooses to run its website contact management fundraising or campaigning activities is a vital part of how you connect with these people Getting it right is imperative to your organisation s success Just as people don t tend to fit into one group neither should your technology This was the consensus when we held a roundtable with a group of charity digital experts recently as part of our new report looking at technology choices for charities Experts agreed that despite suppliers drawing you in with extra features and functionality there are disadvantages to getting too invested in one system As Chris Thorn Head of Digital at British Heart Foundation explains If you have discrete systems that talk to each other it s easy to update or replace one rather than doing it all together Here we look at how you can use some of the key recommendations from our new report to help you when implementing new technology Break it down Many organisations understand the scope of digital technology and the impact it can have on how they deliver services Yet it can still be easy to think of technology as one large project Whether it s integrating new tools with legacy systems or introducing task orientated technologies it s important to be clear about what you want the technology to achieve You can then create smaller project based teams that work closely with suppliers to ensure change is managed effectively and user experience is put at the heart of your decision making process Choose the best Once you know what you want to achieve you will need to identify the right technology Technology is always evolving so it could be tempting to stick with a platform you know well but we all agreed that you must always review new tools against the competition and choose best of breed for individual tasks or areas Our report highlights some of the popular technology choices among charity digital leads so it s worth taking a look Make it work for you You need technology platforms that speak to each other Everyone agrees that integration issues are inevitable but you can make it easier by using APIs and finding out the options before you invest This is one of the reasons our experts believe that open source technology such as Drupal and WordPress is increasingly popular It s reassuring to know that their developer communities are constantly improving integration Good tools will have good APIs allowing you to connect with

    Original URL path: http://www.positivestudio.co.uk/blog/page/1 (2016-02-18)
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  • Positive – A Charity, Education and Public Sector Digital Agency. | Digital Agency | Websites | Digital Strategy | UX | Bristol
    campaign that highlighted how prepared charities with the ability and cultural freedom to respond to supporter activity could align with supporter actions and drive them in the right direction Perhaps most importantly they did this without trying to control something organic The IceBucketChallenge showed us the potential of a viral campaign that is shared across multiple charities globally and it is clear from the activity early in 2015 that this trend is here to stay During TheDress debate that took the internet by storm recently both Macmillan and the Salvation Army made good use of rapid shareable creative to generate awareness This is the sort of activity that with some foresight almost any charity can achieve But if you can t plan a global viral campaign what can you do to get a taste of viral success Learnings from success Effective viral opportunities like NoMakeUpSelfie IceBucketChallenge and The Dress are not campaigns that can or should be attempted by charities to initiate or replicate themselves However there are some things we can learn from them so that if and when it does happen on whatever scale we can be ready 1 Be ready and able to react You can t plan for social media happenings to occur social media is always in flux and that brings with it huge opportunities for charities and sometimes some challenges too With that in mind it makes sense to have a general plan of action that is agreed upon to try and reduce the challenges that can occur This is the difference between attempting to plan for something that may never happen and being ready when it does Make sure that being ready means that you can make a decision to join in with an event on social media and move on it quickly A culture of escalations and sign off procedures will see you left behind so try and get buy in on a more general social media strategy circumvent the need for sign off when you have to react fast It s also important to make sure that you can halt any scheduled social media activity if you need to pivot and react to something big 2 Don t be precious about the message You have to give up the power of messaging to your supporters during viral events Embracing the fact that the public are creating their own momentum is really important trying to stifle or control it may be looked upon as interfering unnecessarily This energy can be used instead to congratulate public fundraising efforts call out and re publish examples of messaging you like and to lend organisational expertise and interest to the campaign 3 Make sure people can donate easily It sounds simple but you have to make it as easy for people to donate as possible using the shortest and most memorable ways to donate Make sure that you have a campaign specific text to donate number or a bit ly link to a campaign specific fundraising form so they are easy to share and fit inside a tweet Don t be shy about reminding people of the details as often as possible Making text to donate and donation form links campaign specific means you can very easily and very precisely measure the impact of your fundraising activity during a campaign when the opportunity comes along 4 Nobody knows what the next big thing will be In all of the major viral campaigns referenced above NoMakeUpSelfie IceBucketChallenge and The Dress no charity started it the good ones aligned themselves to it and had supporters who were engaged enough with their charities that they took it upon themselves to fundraise The truth is that although there are a number of things that can be done to help a campaign go viral with traditional marketing planning it s very likely that the next professional campaign will be started by the person in the street For more like this and to receive regular insight from our team sign up to our email newsletter here posted by Ringo Tweet Drupal Camp London looking back and looking forward We attend as many Drupal events as possible and over the weekend of 28th Feb 1st March the Positive development team went to London Drupal Camp here is a brief overview of the content and our takeaways from that weekend Community The Drupal community is thriving and is full of talented and enthusiastic individuals Our development team have performance goals that include community contribution and as members of the Drupal association we participate in as many events as possible The talks we attended and the discussions had between sessions motivated us all to become even more involved in that community We are also playing a key part in the organisation and successful launch of Bristol Drupal Camp with the development team being very active in the thriving Bristol Drupal scene Drupal 8 With a release coming soon and nearly 4 years of work behind it it s no surprise at the amount of discussion currently aroud Drupal 8 Our bet is that we ll see it go live around the time of Drupalcon Amsterdam Drupal 8 is has a clear mission statement of getting off the island or proudly not invented here By that it means looking at what other projects do and how they approach solutions And if there is a better implementation out there rather than redesigning and rebuilding a new wheel in Drupal building a Drupal that can use the existing wheel Rather than being a monolith the Drupal 8 rebuild is object oriented uses symphony components twig templates and we are sure even more things to learn about This is a key takeaway from Drupal Camp London and fits with Positive s approach of using the right tool for the right job All to often you can see Drupal used as a one size fits all golden hammer and whilst you can technically do anything with Drupal sometimes there are better more appropriate solutions integrations and approaches It s great to see the Drupal community embracing and integrating the wider world of open source Headless More than just a buzz word with Drupal 7 and even more so in Drupal 8 headless development is becoming a strong movement in the Drupal community Headless means using Drupal to provide a CMS and data management tool to a front end that is completely independent of the back end i e Drupal doesn t provide the views the head Positive have already used this approach to provide a backend to an iOS app and are in the middle of building a campaign site headlessly This approach will become more popular and with Drupal 8 launching its gold release version we ll see Drupal being the tool of choice for this kind of application in the near future Theming Theming is how we as developers make websites and digital products look great and work well on all devices its getting the images typography layouts and feel right Whilst we were all excited by headless Drupal theming is and always will a big part in developing with Drupal We had two major takeaways on theming Drupal from the weekend The first one is visual testing We attended a great talk on using Wraith and have already started to integrate that into our workflow This is a tool that checks for visual differences between code changes This means as we develop sites we can see if any changes have had any unintended impact The second takeaway was a fantastic talk at the end of Saturday about how theming will change in Drupal 8 there are a host of really new and exciting features of Drupal 8 theming including dramatic performance improvements even better accessibility and new built in frameworks We all thought WOW at the end of that one Team building Possibly the main takeaway for us as a team was the team building aspect of intense learning together It gave us a chance to spend time out of the studio away from client work and into play We shared evening meals and talked about what we learned in the day and came back to Bristol a stronger team for the time we spent at Drupal Camp London Forwards to Drupal Camp Bristol Positive are sponsoring Drupal Camp Bristol and are active in the organisation of the weekend Our design team have put together the Look and feel for a truly Bristol flavoured Drupal Camp and Jon our Head of Tech is organising the speakers Here s looking forwards to Bristol Drupal Camp we hope to see you there Image via our friends at amazeelabs posted by Tim Tweet Iteration Zero Adding project value right from the start Since I ve been on about it to anyone that d listen or not at the moment I thought I d write a bit about iteration zero or sprint zero I m more XP than scrum scrum reminds me too much of cold winters on the rugby field for me it s iteration zero So what is it I use iteration zero as a get my ducks in a row phase I ve seen it described in a number of ways but what all the descriptions have in common and the way it differs from traditional iterations is that at the end of it you haven t got anything to deliver to the client It is for me at least the way of making sure that on day 1 of iteration 1 I m in a position to start adding value to the project with everything aimed at delivering value to the client To get to that position I need the development team to have a development environment a good understanding of the goals of the project and a clear understanding of the processes we re going to be using for the project Understanding the project Its hard to build quality software if you don t know what it is that the client wants and why they want it Iteration zero is a great opportunity for the analysts project managers and clients to communicate with the whole team why this project is happening And once a development team can understand why then you re on to a winner A development team that can see the client in their minds eye and understand what they re after will be motivated to solve problems A development team that understands why will cope with changes to the project far more effectively they may even be the ones proposing the changes to make it an even better product If a developer starts writing code before knowing why they are writing code it is an open invitation for complexity misunderstanding for muda or waste as the lean production people categorise it Knowing the processes This is about how we are going to do things what s the day to day going to be like on this project I like to settle on things like code conventions when we re going to have the stand up when are we going to go for demos that kind of thing Its also good to go over the general approach build versus buy design ideas and libraries language we think might fit for the project By this point in the project we ll have the story cards hopefully another key thing to work through in iteration zero is who knows what a story card is a place holder for a conversation reinforcing who there is to have that conversation with when necessary is really useful at a projects inception Where understanding the project is about where we re going this is more about how we re going to get there If a developer starts writing code before knowing the landscape like this problems are going to be harder to solve and take longer to solve Giving them a clear view at the beginning of the project can only help A development environment Any software developer needs tools but the last thing you want is to be building a toolset and trying to deliver value to the client at the same time Neither will win An even worse situation is to have a contractor start on a project on the monday and only be able to deliver value by wednesday because they are setting up You need to be able to easily put in a developer s hands the tools to start coding though some may get a kick out of it having developers spend time on building servers downloading IDEs installing software is just another form of muda to me Iteration zero is a chance for a team to make sure they have all they need to design their development environment and be ready to hit the ground running Also really important in iteration zero is to get the build deploy process nailed Set up the version control set up the continuous integration commission that staging server everything you need to get going should be in place at the beginning of iteration 1 that is why iteration zero exists In my experience a good iteration zero goes a long way to helping the success of a project without it you tend to just experience the frustration of trying to deliver value to the client whilst trying to sort yourself out Far better to have a sort out before hand and put yourself on the best footing you can going into a project Iteration zero doesn t have to be the same length as your other iterations but I believe that it should be there For more like this and to receive regular insight from our team sign up to our email newsletter here This article also appears on Tim s personal Medium posted by Tim Tweet Behavioural Economics for charitable giving Part 1 Behavioural economics is a blend of psychology and science that is becoming more and more popular in the design and user experience world Behavioural economics helps us to predict and harness the often illogical way that people make decisions By borrowing from the insights that behavioural scientists are discovering we can make small and simple changes behavioural scientists call these nudges to online user flows to encourage or support users to make more of the decisions we want them to in most cases for not for profit websites this includes increasing donation amounts or taking campaigning actions Asking for less to get more A big pain point for a lot of charities is the donation sizes when making an ask The temptation to lower the size of individual donation requests in an attempt to increase the number of donations is seductive but in reality this can often lead to low fundraising levels The flip side of this is that asking for large donations can alienate those who are only able to give a small amount which in turn leads to low numbers of individual donations Some interesting research was run in this area by Robert Cialdini and David Schroeder behavioural scientists who ran an experiment to test two donation asks The basic ask being I am collecting money for the American Cancer Society Would you be willing to help by giving a donation a secondary ask had the addition of the phrase Even a penny would help The small addition of the ask increased the number of contributions from 29 to 50 Perhaps most interesting though is that even though the donation ask was effectively reduced to around a penny the average donation size didn t reduce This is an example of what behavioural scientists call lowering the subjective norm by making it acceptable to give only a small amount without asking directly for a small amount This example is linked to another behavioural theory called anchoring Anchoring donations Anchoring works by setting a precedent for a donation amount by displaying figures to donors before they donate the result being that there is an increase in the final donation amount This technique is most frequently used in donation grids where donors are given an option of a number of different donation amounts to choose from In research by Arnaud De Bruyn Sonja Prokopec a variety of donation grids were tested to see what the effect of the rate of increase on donation grids was The standard donation grid used the following values 100 120 150 200 Other amount With a new grid tested with donation amounts from 120 200 the donation amount increased by an average of nearly 4 in a grid tested at donation amounts between 150 530 the average donation increased by an average of nearly 9 It is important when setting anchors on donation forms that the values are realistic for the target audience though and that they are carefully chosen A grid using values from 20 320 was tested and reduced the donation amount by over 6 This is most probably explained by a phenomenon called extremeness aversion In this case the increase across the grid was probably too steep with the 20 amount anchoring the donation amount too low making a 320 donation feel comparatively very high The research also noted that the effect anchoring had on donors was significantly reduced if they had already donated before because once a donor is comfortable with a particular level of donation they are likely to continue to donate at that amount Dynamic inconsistency This brings us neatly to the side of dynamic inconsistency which describes the way that a decision maker s preference will often change over time This sounds like a problem but it can be used to our advantage specifically when using fundraising thermometers visual percentage bars of money raised against the total target like those used by JustGiving on our fundraising efforts In research conducted by Dean Karlan and John List around the difference seed money in fundraising made they found that having a higher percentage of a

    Original URL path: http://www.positivestudio.co.uk/blog/page/3 (2016-02-18)
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  • Positive – A Charity, Education and Public Sector Digital Agency. | Digital Agency | Websites | Digital Strategy | UX | Bristol
    grant and were recognised by the Design Business Association by receiving a highly coveted DBA Design Effectiveness Award Send a Cow again came with this mentality when looking to create a new teaching resource and subsequently branded Lesson from Africa Just 3 months after launch they have a 78 increase in downloads 60 increase in speaker requests and 100 increase in visitors The work is also currently nominated for a Charity Times Award and Third Sector Excellence Award fingers crossed In summary charities need to invest not spend They need to work openly with experienced digital agencies and together they can ensure there is a ROI Take this approach early on and digital will start helping you achieve your organisation s largest objectives posted by Mike Tweet Alconbury Weald website update There have been some great additions to the Alconbury Weald website recently What s happening is a new section of the site that acts like the notice board of all things current It s an area where the developers can show building progress promote volunteer opportunities and display future visions Also the Enterprise Campus specifically promotes business space for research and development production and office space Visit the site and check out the progress posted by Andrew Tweet 7 tips for charities who want to be smarter with digital Have a strategy have a roadmap Strategy and strategic are overused words but you can t avoid them How sophisticated you are already being with digtial will dictate the approach and level of detail but everyone needs a plan In fact lets remove the S word altogether and just call it what it is a plan You need a plan in order to ensure you re using digital to get the results you want to contribute to your charity s highest organisational goals If you aren t contributing to them and solving problems that your organisation has then what are you doing At its simplest Start with your charity s top level goals Create a plan for how digital can contribute to them Get advice get a good agency get a good consultant let them help you plan the potential solutions Create a loose roadmap planning activity over 18 months Review regularly For charities already fully engaged and committed to digital these plans will be quite detailed and cover many channels For those still finding their way in digital it will be a simpler proposition but no less important Find good expertise use them to help you create a plan It will forever pay dividends Make sure you explicitly know what you want to achieve or you ll misfire Sounds obvious but all too often project or campaigns get the go ahead without anyone clearly defining What success looks like What the KPIs are The approach tools and metrics to measure the success Without these things in place you ll never really prove ROI never get increased buy in on digital from stakeholders never get the increased budgets you need

    Original URL path: http://www.positivestudio.co.uk/blog/page/4 (2016-02-18)
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  • Positive – A Charity, Education and Public Sector Digital Agency. | Digital Agency | Websites | Digital Strategy | UX | Bristol
    been working on for Saïd Business School or OISE or want to speak to us about a similar project don t hesitate to give us a call posted by Kate Tweet More graphics for the Beeb We ve made some more infographics for BBC Food Check out our illustration that supports the article Battle of the bubbly Read the feature here posted by Andrew Tweet A glittering evening for Positive Us and our bling A few of the team went up to London on Thursday for the prestigious DBA 2013 Design Effectiveness Awards and what a fantastic night it was We knew we had won two awards when the results were announced last October but we didn t expect to be awarded a GOLD and a SILVER in the digital category especially as this was the first year we had decided to enter The Design Business Association is the UK s most vocal champion of the role of effective design in the creation of business growth and their annual awards are both prestigious and authoritative the only award scheme that uses commercial data as a key judging criteria We take the effectiveness of our work extremely seriously so we are honoured to have now earned a place in the coveted Design Effectiveness League Tables and delighted that the work we do which we are incredibly proud of has earned recognition for making a difference to our clients and their businesses Read more about the Design Effectiveness Awards View our Bath Rugby entry Gold View our Hope and Homes for Children entry Silver posted by Kate Tweet Alconbury Weald website goes live We are really pleased to see our latest project go live The website for Alconbury Weald a huge 580 hectare development in Cambridgeshire for Urban Civic On the site of a former airfield the ambitions for the development are quite amazing a 20 year project in the making This first phase of the website has been developed to facilitate the planning process being involved at such an early stage has been really exciting though a difficult design task with few pictures plans or reference on how the finished development will look Taking the brand developed by Northbank Design we created a huge carousel on the homepage to suggest exploration and create the feeling of space and interaction two key touchstones We wanted this page to have a familiar and friendly tone and encourage users to ask questions and interact with the website in a simple and playful way The search option is presented in a black overlay to increase the users focus and prevent them from distractions Throughout the website we wanted people to be inspired about the idea of Alconbury Weald and get involved to help make it happen to create an experience that excited the user enough to believe in the development and drive the plans forward The content of the website explains the heritage of the airfield features an interactive timeline of activity to date and

    Original URL path: http://www.positivestudio.co.uk/blog/page/5 (2016-02-18)
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  • Positive – A Charity, Education and Public Sector Digital Agency. | Digital Agency | Websites | Digital Strategy | UX | Bristol
    We re absolutely thrilled to have won two DBA Design Effectiveness Awards for the Bath Rugby and Hope and Homes for Children websites Both of these projects have generated fantastic results for our clients since launching last year so we re delighted to have been recognised by the DBA for our achievements Here s a brief taste of the work Bath Rugby We initially undertook in depth research into fans and stakeholders requirements The insight we gained was crucial and ensured the success of the entire project In fact the research is now used to inform every element of communication from the club to the fans Following the launch of Bath Rugby s new website online shop and mobile site at the beginning of last season the figures have been impressive The club has experienced 100 uplift in mobile visits from the first to the second half of the season a 28 increase in online ticket sales per match shop sales up 35 within the first three months alone newsletter sign ups increasing 337 year on year and the Community pages now viewed as the best in the Premiership Hope and Homes for Children Since the site was launched last November website visits have gone up 69 and newsletter subscriptions have increased by 342 Regular giving is up 165 year on year and individual donations have increased by 122 Twitter followers have increased by 27 Facebook likes by 39 and with higher traffic to the site and a team fully confident in using the new system video content has proved hugely popular YouTube views as of July stood at 10 189 up 1 043 Within three months of the new site going live Hope and Homes for Children were approached by a philanthropy advisor who was representing a family trust This contact resulted in the charity being awarded a substantial grant in their eighteen year history this was the first proactive approach to offer a grant tendering opportunity that they had ever received via the website Read more about the DBA Awards Read about our work for Bath Rugby Read more about our work for Hope and Homes for Children posted by Kate Tweet Send a Cow re appoint Positive as their digital partner Win a Cow our current Send a Cow campaign Following a supplier led review and in line with the charity s ambitious plans for growth Send a Cow has reappointed us as their digital partner Lorraine Finnigan Head of Communications at Send a Cow commented Mike and his team continue to demonstrate real passion and enthusiasm for Send a Cow This commitment to our brand along with solid strategic thinking and a results led approach gave them real stand out at the pitch and secured them the win As Send a Cow enters an exciting period of growth and investment we re delighted that Positive are still on board and we are looking forward to developing some exciting plans together We were over the moon with

    Original URL path: http://www.positivestudio.co.uk/blog/page/6 (2016-02-18)
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