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  • Customer Feedback | Double Glazing Scotia Double Glazing - Part 32
    Peter that s fantastic thanks Scotia Product s Purchased Doors Why did you choose Scotia Used them before Salesperson Raymond Newbigging Excellent Installers Tom and Stevie Excellent Eleanor Mair Hamilton November 2014 The quality of the doors and fitting were excellent apart from one mistake now rectified however the front door is not as advertised in the brochure and when questioned about this the salesman gave contradictory responses This must be rectified by the brochure being changed asap The windows are considerably smaller by area than advertised I would like reassurance that the brochure will be taken out of circulation until fixed before we can recommend Scotia to anybody Please note that this comment may only be used on the website if used in full Eleanor the glass units in our PVC u door panel brochure are all the same size there is no variation in these All PVC u panel doors have standard sized mouldings and glass units and the panel is adapted to suit each made to measure door by trimming the sides and top and bottom where required I can reassure you that the size of glass shown in the brochure is the same as that in your door Good to have your custom once again and delighted to see that you thought the doors and fitting were excellent Scotia Product s Purchased Doors Why did you choose Scotia Reputation and previous experience Salesperson Peter Brimer Good Installers Tom and Stevie Good Richard McDougall Glasgow November 2014 Delighted with the service Great Richard thanks Scotia Product s Purchased Doors Why did you choose Scotia Had previously had conservatory installed Salesperson Frank Thompson Excellent Installers Neil and Alan Excellent Stewart Brown Kilmarnock November 2014 Jim impressed me with his attention to detail So did Alastair Crabb last time

    Original URL path: http://www.scotiadg.co.uk/about/customer-feedback/page/32/ (2016-02-09)
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  • Customer Feedback | Double Glazing Scotia Double Glazing - Part 60
    with the service and workmanship Salesperson Peter Brimer Excellent Installers Duncan Fleming Excellent Andrew Brown East Kilbride March 2014 The process from start to finish ran smoothly and timescales were met The only issue was that our front door had been missed out of the initial delivery and fitting Andrew glad you were pleased with all I understand that their was a delay from a supplier which held back the installation of your composite door however rather than inconvenience you by cancelling the date we completed the installation in two parts Thanks again for yor kind comments Scotia Product s Purchased Windows Doors Why did you choose Scotia Reputation Salesperson Peter Brimer Good Installers Duncan Fleming Good John Watson Motherwell March 2014 Previous satisfied customer Thank you John Scotia Product s Purchased Windows Doors Why did you choose Scotia Dealt with Scotia twice Salesperson Peter Brimer Excellent Installers Duncan Fleming Excellent Euan Wallace Glasgow March 2014 Both individuals highly professional and knowledgable Salesperson did not give an initial highly inflated price which is unfortunately common in this industry Instead he assured me his first figure was his final figure and with previous experince of purchasing like products I knew this to be a realistic value A very good and honest sales process The installer was equally good There is still an issue with a hinge however the installer informed me it is a fault with the hinge which requires replacement This has been arranged but not yet carried out so I cannot comment further on that matter Euan great to hear that you are delighted with our service on this occasion and also on your previous property I have checked with our service department who advised me that an appointment has been scheduled for Monday to replace the squeaky hinge

    Original URL path: http://www.scotiadg.co.uk/about/customer-feedback/page/60/ (2016-02-09)
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  • Customer Feedback | Double Glazing Scotia Double Glazing - Part 74
    huge asset for Scotia Product s Purchased Doors Why did you choose Scotia Previous customer Salesperson Frank Thompson Fair Installers Tom and Stevie Excellent John Marion Shaw Largs November 2013 Good service Product s Purchased Windows Why did you choose Scotia Already have had windows installed Salesperson Jim Ward Good Installers Neil and Alan Good Janice McFadzean Ayr November 2013 very happy with them Product s Purchased Windows Why did you choose Scotia used them previously for doors and rear windows Salesperson Jim Ward Excellent Installers Ian and Robert Excellent Carol Franchi Glasgow November 2013 Sandy was very knowledgeable about your products and when we asked a question about different aspects of the windows he didn t just say yes or no but took the time to explain things to us Ryan and Greig what can I say the two of them worked non stop and did a fantastic job and cleaned up after them They only thing I would suggest is that you tell your customers that the guarantee is sent out once the job is complete Thanks for this suggestion Carol We ll alter our customer communication letters to incorporate your suggestion and customers will be made aware that their guarantee will be issued when the balance of the order payment has been made Scotia Product s Purchased Windows Why did you choose Scotia My brother Michael McNulty had used Scotia to install new windows a few months back and he recommended Scotia Salesperson Sandy Goldie Excellent Installers Ryan and Greig Excellent Jamie Karen Wilson Drongan November 2013 Top marks again to Scotia Product s Purchased Doors Why did you choose Scotia HAD DEALT WITH THEM IN THE PAST SO KNEW THEIR CLASS OF WORK WAS 100 Salesperson Jim Ward Excellent Installers Tom and Stevie Excellent Page 74

    Original URL path: http://www.scotiadg.co.uk/about/customer-feedback/page/74/ (2016-02-09)
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  • Customer Feedback | Double Glazing Scotia Double Glazing - Part 75
    the other Company who quoted for the work Salesperson Robert Dempster Excellent Installers Stevie and Gary Excellent Graeme Lang East Kilbride November 2013 Peter was very knowledgable about which style would best suit our house and we are delighted with his recommendations Fitting was much quicker than anticipated no mess left Product s Purchased Windows Doors Why did you choose Scotia My mother got her windows replaced from Scotia and we were impressed by the quality of workmanship and style Salesperson Peter Brimer Excellent Installers Neil and Alan Excellent Alan Dundee Johnstone November 2013 Robert Dempster was a very good Salesperson explained everything in full and showed us the different products He let us make up our own minds and was not pushing for a sale like some of the people we have had The installers have not finished the work but so far are very good Alan thanks for taking the time to complete the feedback request I see that your installation is programmed to be completed over 2 3 days with work hopefully finishing tomorrow Scotia Product s Purchased Roofline Why did you choose Scotia Our next door neighbour had his Roofline installed by Scotia which we thought was very good Salesperson Robert Dempster Excellent Installers Stevie and Gary Excellent Robin Cleland Rutherglen November 2013 Very efficient and clean workers Product s Purchased Windows Why did you choose Scotia We had double glazing and doors from the company in a previous house Salesperson Peter Brimer Excellent Installers Neil and Alan Excellent Douglas Barbara Herring Ayr November 2013 Great job friendly and efficient Unfortunately back door leveling some air however that will be fixed in a day or two Douglas and Barbara I ve investigated this and we have a service engineer scheduled to check this out for you

    Original URL path: http://www.scotiadg.co.uk/about/customer-feedback/page/75/ (2016-02-09)
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  • Customer Feedback | Double Glazing Scotia Double Glazing - Part 76
    received a quote from Scotia and was impressed with them so when the budget allowed me to finally get the windows done I came straight back to Scotia and I m glad I did Salesperson Sandy Goldie Excellent Installers Ryan and Greig Excellent Andrew Slane Glasgow November 2013 Very pleasant workmen quick and no mess left Product s Purchased Windows Why did you choose Scotia Recommended by work colleague Salesperson Sandy Goldie Excellent Installers Ryan and Greig Excellent George Wallace Helensburgh November 2013 Work carried out in a timely manner and looks good time will tell if gutters are working ok It s a problem to get excited about this kind of project due to the fact that you only look at facia and gutters and notice maintenance is required so therefore a successfull job Product s Purchased Roofline Why did you choose Scotia Have a scotia conservatory and front porch Salesperson Sandy Goldie Excellent Installers Jimmy and Ricky Excellent Elizabeth Hughes Paisley November 2013 The salesman Frank was punctual polite and gave excellent advice about the products bought Duncan is a first rate fitter who installed the windows with minimal fuss and disruption He too was punctual and polite I have no hesitation in recommending Scotia Product s Purchased Windows Why did you choose Scotia Scotia were recommended to me and I have used the company 4 times now as I am very happy with the products and the service provided Salesperson Frank Thompson Excellent Installers Stevie and Gary Excellent Stuart Claire Dodson Glasgow November 2013 Everything went like clockwork The advice the I got from George was first class The installation of the windows were done on time and on the date given The windows look great and little details such as the wooden cills that were made

    Original URL path: http://www.scotiadg.co.uk/about/customer-feedback/page/76/ (2016-02-09)
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  • Customer Feedback | Double Glazing Scotia Double Glazing - Part 9
    Last Our Most Recent Feedback Mr Mrs Wands East Kilbride October 2015 Good quality no hassle great job Fantastic Thank you Scotia Product s Purchased Doors Why did you choose Scotia Have used Scotia before and was very happy with the work done Salesperson Peter Brimer Excellent Installers Duncan Fleming Excellent Mrs Dollard East Kilbride October 2015 Highly delighted with work done as Jimmy and crew were excellent Mrs Dollard we re delighted that you are so pleased with your roofline and also to see that your family keep recommending Scotia thank you Product s Purchased Roofline Why did you choose Scotia I was recommended by my grand daughter and her inlaws as they had had work done by Scotia Salesperson Robert Dempster Good Installers Jimmy and Stevie Excellent David McLean Douglas October 2015 I found your company to be professional and gave a first class service throughout David we re delighted that you are so pleased Scotia Product s Purchased Windows Why did you choose Scotia An advert in Yellow Pages Salesperson Peter Brimer Excellent Installers Ryan and Greig Excellent Mrs Avril Mackie Dunlop October 2015 A direct phone line to Liz is a godsend Thanks Avril delighted everything went well Scotia Product s Purchased Windows Why did you choose Scotia Personal recommendation Salesperson Jim Ward Excellent Installers Ryan and Greig Excellent J Scott Glasgow October 2015 We are thrilled with our French Doors and are very happy with Tom and Stevie Thank you that s great to hear you are so pleased Product s Purchased Windows Doors Why did you choose Scotia We were recommended Salesperson Raymond Newbigging Excellent Installers Tom and Stevie Excellent Page 9 of 78 First 7 8 9 10 11 20 30 40 Last Request a Callback If you are a human and are

    Original URL path: http://www.scotiadg.co.uk/about/customer-feedback/page/9/ (2016-02-09)
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  • Customer Feedback | Double Glazing Scotia Double Glazing - Part 13
    Stevie were very friendly and also very efficient Thanks Alan Raymond Tom and Stevie will be delighted with your comments and we are too Scotia Product s Purchased Windows Doors Why did you choose Scotia We had previously bought windows from Scotia Salesperson Raymond Newbigging Excellent Installers Tom and Stevie Excellent Patrick Barbara Innes Largs August 2015 Very pleased with all aspects of the job Patrick and Barbara that s fantastic thank you Scotia Product s Purchased Doors Why did you choose Scotia Former customer Salesperson Jim Ward Excellent Installers Neil and Alan Excellent Robert Irving Cardross August 2015 Very pleased with the job both the fitting process and the final outcome Just one hiccup no letter box was fitted to the front door but this was quickly and efficiently rectified Thank you Robert glad we got there in the end and that you are so happy with installation thanks Scotia Product s Purchased Windows Doors Why did you choose Scotia Recommendation from neighbour Salesperson Frank Thompson Excellent Installers Neil and Alan Excellent Mr Mrs Kenneth Mair Baillieston August 2015 I found Peter Brimer very professional informative courteous and helpful He gave us the cost which was very good and there was no typical sales patter from him We were advised when our survey would take place and Scotia came on time and carried this out without any problems thereafter we were advised on the installation date which arrived and the two fitter Tom and Stevie were fantastic They were very thorough made very little mess which at the end of the job was all cleaned and tided by them the interior finishing of the windows was to a very high standard and both of the guys were very nice Would recommend Scotia to anyone and will certainly use them

    Original URL path: http://www.scotiadg.co.uk/about/customer-feedback/page/13/ (2016-02-09)
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  • Customer Feedback | Double Glazing Scotia Double Glazing - Part 14
    towards the beginning of August as I had not heard anything about when my door would be installed despite being advised that we would be visited by a Surveyor within 3 weeks and our door would be fitted within 7 to 10 weeks On the day of the installation only one installer attended advising that his labourer was no longer employed I am not sure what the installer was called He completed the work excellently Caroline whilst we re delighted that you are so pleased with your new door we must apologise for the delay which has been created due to large volumes of work and annual holidays Thanks Scotia Product s Purchased Doors Why did you choose Scotia I was recommended to use Scotia by a family member due to the high quality product you provide Salesperson Jim Ward Excellent Installers Ryan and Greig Excellent Pauline Minshull Saltcoats August 2015 Not sure about Ryan and Greig there was only one lad but he did a good job Left the place clean and tidy too Pauline I m sorry we caused some confusion however we re delighted that you re so pleased with the installation Thanks Scotia Product s Purchased Doors Why did you choose Scotia Saw an ad online I think Salesperson Jim Ward Good Installers Ryan and Greig Excellent Jim Dorans Jemma McDowall Irvine August 2015 Cannot fault the work done very happy with my new windows but the work was contracted for one day but ended up taking two days which we were not told about in advance This resulted in having to take more time off work at very short notice which we are n ot happy about On top of that we settled our bill the day after completion and then a week later a letter came in chasing us up for payment which again we are not happy about The last two installations went really well but unfortunately this one did not Jim and Jemma thank you for your feedback All of the dates that we provide to customers are clearly marked as estimated duration of installation the reason for this is quite simply that we are unable to guarantee when a job will be completed I must however apologize for the second letter coming out to you to chase payment however most importantly I can see that you are happy with the installation Thanks Scotia Product s Purchased Windows Why did you choose Scotia Used them before Salesperson Jim Ward Good Installers Ryan and Greig Good Fraser Hodge Glasgow July 2015 The guys who installed the windows and door were excellent and made a great job of the installation The salesperson was very helpful and knowledgeable However the support from the office was disappointing I had to chase them up to get a survey arranged it took a long time to get someone to come out and repair minor issues with the windows and I never received the guarantee certificate after payment In

    Original URL path: http://www.scotiadg.co.uk/about/customer-feedback/page/14/ (2016-02-09)
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web-archive-uk.com, 2017-12-17