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  • Customer Feedback | Double Glazing Scotia Double Glazing - Part 38
    date and I can t get the room back to normal Still now date for replacement to be delivered and fitted Will need to take time off work Helen It s great to see that you were so pleased with installers and salesman and we can understand your disappointment that one of the windows was scratched Glass is a fragile product and unfortunately the moving handling and installation can lead to damage and or breakages The good news is that our windows are designed for quick and easy replacement and having discussed the matter with our service department I know that we ve been in touch to schedule a date for the replacement Thanks again for your kind feedback Scotia Product s Purchased Windows Why did you choose Scotia Previously used as supplier Salesperson Jim Ward Excellent Installers Tom and Stevie Excellent Mr Mrs Robert Malcolm Carntyne October 2014 Installation was quick and very little mess Would recommend to friends anyone else we know looking to replace their windows etc Robert great to hear that you d recommend us Thanks Scotia Product s Purchased Windows Why did you choose Scotia Family recommendation Salesperson Peter Brimer Excellent Installers Raymond and Stuart Excellent I Snodgrass Troon October 2014 Installation team were efficient and tidy I later found a panel was scratched I tried unsuccessfully to contact the installation coordinator as directed by your installation letter I subsequently sent an undirected email to your info point and I am pleased to say your customer services very quickly responded We re delighted that all s gone well Scotia Product s Purchased Doors Why did you choose Scotia previous customer Salesperson Alastair Crabb Excellent Installers Jimmy and Stevie Excellent M M Longmuir Glasgow September 2014 A day late but these things happen Work done quickly

    Original URL path: http://www.scotiadg.co.uk/about/customer-feedback/page/38/ (2016-02-09)
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  • Customer Feedback | Double Glazing Scotia Double Glazing - Part 41
    Frank Thompson Good Installers Tom and Stevie Fair Charlene Larmour Kilwinning September 2014 THEY DOORS ARE OF GOOD QUALITY AND WERE PUT UP FAST Thank you Charlene Scotia Product s Purchased Doors Why did you choose Scotia I ALREADY GOT MY WINDOWS FROM YOU Salesperson Jim Ward Excellent Installers Tom and Stevie Excellent John Elizabeth Vogwell Irvine September 2014 I liked the attitude and sales technique of Mr Ward Tom and Steve arrived on time and work first class Slight problem with the product but quickly rectified Thank you John and Elizabeth Scotia Product s Purchased Windows Why did you choose Scotia Local to the area and had showroom to view products Salesperson Jim Ward Excellent Installers Tom and Stevie Excellent Brian Parker Glasgow September 2014 Standard of service from start to finish was excellent The two installation engineers were by far the best trades engineers I have had working in our home Polite tidy and efficient and cannot recommend more highly Thank you Brian very high praise indeed which we are delighted with Scotia Product s Purchased Windows Why did you choose Scotia Word of mouth price and reputation Salesperson Frank Thompson Excellent Installers Tom and Stevie Excellent R Shedden Wemyss Bay September 2014 Raymond Newbigging was our salesperson and he was brilliant He knew exactly what he was talking about and gave sound advice There was no pushy sales pitch unlike other companies we had quote Our fitters were Ryan and Stevie who were both great They worked hard and cleaned up after themselves The standard of workmanship was excellent and I cannot recommend them highly enough My wife is thrilled by the look of our new windows and especially the new composite front door Well done to all at Scotia Thank you for your feedback glad to

    Original URL path: http://www.scotiadg.co.uk/about/customer-feedback/page/41/ (2016-02-09)
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  • Customer Feedback | Double Glazing Scotia Double Glazing - Part 42
    prefer to spend my bawbees with Scots 2 Scotia is located nearby in Kilmarnock in the unlikely event that there might be a problem Salesperson Peter Brimer Excellent Installers Ian and Robert Excellent Mr Mrs Douglas Blackwood East Kilbride September 2014 Good job Looks good Douglas thanks for your comments great to hear everything went well Scotia Product s Purchased Doors Why did you choose Scotia Had windows installed recently by scotia Salesperson Peter Brimer Excellent Installers Duncan Fleming Excellent Mr Mrs R Smith Edinburgh September 2014 WELL PLEASED Thank you Scotia Product s Purchased Windows Why did you choose Scotia HAPPY WITH PREVIOUS INSTALLATION Salesperson Peter Brimer Excellent Installers Ian and Robert Excellent G Samuel Glasgow September 2014 They caused a hole in the bath i presume by dropping something on it i had to pay to get it repaired They broke the outside hose connector I have to buy a new hose reel They broke a bit of the verticl blind rail which meant i had to buy a new blind and rail They left a huge amount of mess Thanks for your feedback we are really sorry to hear that you encountered some problems Clearly any damage due to negligence on our part would be covered so I will contact you direct today to find out what s happened Scotia Product s Purchased Windows Why did you choose Scotia advertising Salesperson Raymond Newbigging Fair Installers Ryan and Greig Unsatisfactory F Thomson Glasgow September 2014 Raymond was a very professional salesman who gave us some great advice and was extremely helpful throughout the process Duncan and his workmate were both extremely hard working and efficient and did a great job They were incredibly tidy and very personable Thanks for your feedback I m sure Raymond and Duncan will

    Original URL path: http://www.scotiadg.co.uk/about/customer-feedback/page/42/ (2016-02-09)
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  • Customer Feedback | Double Glazing Scotia Double Glazing - Part 70
    choosing my door windows The installation team arrived on time and carried out all the work in a single day They were very competent in their work and cleared up all the debris and took it away with them There was absolutely no mess for me to clean up at all Product s Purchased Windows Doors Why did you choose Scotia I wanted to use a local company and my brother who is a manager with the NHBC told me that Scotia had a really good reputation for workmanship Also the salesman could not have been more helpful and he did not pressurise me into getting the work done I would definitely use Scotia again when I decide to renew more of my windows Salesperson Peter Brimer Excellent Installers Stevie and Gary Excellent James Jean Mitchell Irvine January 2014 Jim Ward Good advice good listener infinite patience Duncan Fleming Efficient attention to detail courteous no time wasted excellent result Product s Purchased Doors Why did you choose Scotia Supplied excellent conservatory Best selection and price for doors recommendation Salesperson Jim Ward Excellent Installers Duncan Excellent Morag Smith Paisley December 2013 Windows were installed well and look good Product s Purchased Windows Why did you choose Scotia Have used before with good results Salesperson Frank Thompson Good Installers Stevie and Gary Excellent Lindsay Coyne Glasgow December 2013 no mess no fuss Product s Purchased Doors Why did you choose Scotia previous satisfactory dealings Salesperson Frank Thompson Excellent Installers Ryan and Greig Excellent Robert Nelson Glasgow December 2013 Having had Scotia fit doors and windows previously we did not hesitate having them again as their work is always of the highest standard rnWe are more than satisfied with the efficiency and workmanship of this latest venture Thank you R Nelson Product s

    Original URL path: http://www.scotiadg.co.uk/about/customer-feedback/page/70/ (2016-02-09)
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  • Customer Feedback | Double Glazing Scotia Double Glazing - Part 16
    rectified specifically I have reported damaged windows require replacement glazed window to be replaced incorrectly supplied faulty handles Finally a number of both front and rear windows required render replaced or repaired Overall and unsurprisingly I would not rate the installation a success I would hope the outstanding maters are quickly rectified as a fail to understand why any business would live with the situation of delayed payments resulting from such a poor performance We are sorry to hear of the issues you have encountered however I have checked with our customer services manager and they have advised that our service engineer has been out to rectify some of the faults you highlighted and a second visit to change over some damaged glass is in the process of being organized Whilst it s disappointing the job was not 100 at installation sometimes things don t go to plan however I m sure we ll get there and hopefully you ll be satisfied with the final outcome Thanks Scotia Product s Purchased Windows Doors Why did you choose Scotia I was a previous customer Salesperson Raymond Newbigging Good Installers Ryan and Greig Unsatisfactory Robert Brown Biggar June 2015 Very happy so far So good Scotia Product s Purchased Windows Doors Why did you choose Scotia We bought windows from you a few years ago Salesperson Peter Brimer Excellent Installers Duncan Fleming Excellent William Jeniffer Clark West Kilbride June 2015 Very efficient neat work Thank you William and Jennifer Scotia Product s Purchased Windows Why did you choose Scotia Previous work done by Scotia Salesperson Jim Ward Excellent Installers Neil and Alan Excellent Alexander Mitchell Motherwell June 2015 Lads were polite friendly and seemed competent but within 2 weeks I ve had to call Maintenance so something s not right with installation

    Original URL path: http://www.scotiadg.co.uk/about/customer-feedback/page/16/ (2016-02-09)
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  • Customer Feedback | Double Glazing Scotia Double Glazing - Part 19
    windows so thanks again for the great feedback Scotia Product s Purchased Windows Why did you choose Scotia Because they were local and produced their own windows Salesperson Jim Ward Excellent Installers Duncan Fleming Excellent Susan Pirrie Saltcoats May 2015 Excellent experience from start to finish Well done again Scotia Thank you Susan good to see you back again Scotia Product s Purchased Windows Why did you choose Scotia Returning customer Salesperson Jim Ward Excellent Installers Neil and Alan Excellent Mr G McEwan Glasgow May 2015 Door was scratched Installers said they would put it in their report perhaps it could be buffed Heard nothing since a bit disappointed Can someone let me know what s happening Mr Mcewan all is in hand as you ll know by now and service technician is booked in to repair product Many thanks Scotia Product s Purchased Doors Why did you choose Scotia I work for Taylor Wimpey and Scotia supply to us Salesperson Raymond Newbigging Excellent Installers Ryan and Greig Good Ronald Burkey Glasgow May 2015 The guys just got on with the job no hassle Ronald it s great to see that you ve ordered product with us on four occasions Thank you Scotia Product s Purchased Doors Why did you choose Scotia We have used Scotia for 3 4 jobs previously and had good servive Salesperson Frank Thompson Good Installers Ian and Robert Excellent Jeff Wilson Paisley May 2015 Service was good and quick After installation there were some issues that were slow to get resolved Jeff thanks for your feedback if you need to discuss the service issue you experienced please contact me direct on george scotiadg co uk On a positive note we re delighted that you are so pleased with the installation Product s Purchased Doors Why

    Original URL path: http://www.scotiadg.co.uk/about/customer-feedback/page/19/ (2016-02-09)
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  • Customer Feedback | Double Glazing Scotia Double Glazing - Part 23
    feedback windows can be fitted with different cill arrangements which may alter to suit each individual installation and this will slightly alter the external appearance of a window We re happy that the experience has been a good one thanks Scotia Product s Purchased Windows Why did you choose Scotia Previous experience of using Scotia installation of doors Salesperson Raymond Newbigging Excellent Installers Neil and Alan Excellent Ian Prentice Lenzie March 2015 Contract not yet finalised Lounge window to be replaced as it scratched and lounge hopper has damaged pvc Also awaiting plasterer to repair exterior facings These comments should not detract from the high quality of service given by Peter Brimer and Duncan Fleming Both gentlemen are a credit to the company We are happy with the product and the service received We have no doubt the above items will be rectified shortly Thanks Ian we re delighted that you are so pleased with our salesman Peter and the installer Duncan I will forward your report to customer service to ensure that matters are in hand Scotia Product s Purchased Windows Doors Why did you choose Scotia We lived adjacent to a development by Robertson Homes before moving to Lenzie The site manager at the site spoke highly about Scotia and that is why we asked for an estimate Salesperson Peter Brimer Good Installers Duncan Fleming Excellent Robert Karen McKean Coylton March 2015 Very happy with the quality of materials and workmanship Just could you let me know when they will be coming to fit the beading around the side panel of the door it came broken Robert and Karen that s great to hear that all has gone well apart from one minor blip I ll ask Liz in our service department to contact you and provide you

    Original URL path: http://www.scotiadg.co.uk/about/customer-feedback/page/23/ (2016-02-09)
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  • Customer Feedback | Double Glazing Scotia Double Glazing - Part 24
    10 22 23 24 25 26 30 40 50 Last Our Most Recent Feedback Trevor Susan Smith Kilmarnock March 2015 Good job Thank you Scotia Product s Purchased Windows Why did you choose Scotia Used them before Salesperson Jim Ward Excellent Installers Tom and Stevie Excellent Mr Mrs Robert McLean Chapleton February 2015 Excellent professional smooth purchase once again Thanks Thanks again Scotia Product s Purchased Doors Why did you choose Scotia having had windows replaced some years ago with no problems it was the obvious thing to do Salesperson Peter Brimer Excellent Installers Raymond and Stuart Excellent Lesley Doherty Glasgow February 2015 A fantastic service and product No pressure sales and everything as agreed We would not hesitate to recommend or use again ourselves Thanks Lesley Scotia Product s Purchased Windows Why did you choose Scotia Advert and positive feedback ratings Salesperson Raymond Newbigging Excellent Installers Neil and Alan Excellent Robert Dowall Gourock February 2015 Windows look fine but a few marks and scores left on one of the window sills Thanks Robert glad you re pleased I ve reported your comment to our service department who ll be in touch Product s Purchased Windows Why did you choose Scotia We had used Scotia about 5 years ago for roof lining on a previous house and we re happy with price workmanship and product Salesperson Frank Thompson Good Installers Ian and Robert Good Patrick Margaret Reeve Prestwick February 2015 Installers quick and tidy Thanks Scotia Product s Purchased Windows Why did you choose Scotia Previous experience Salesperson Jim Ward Excellent Installers Ian and Robert Excellent Page 24 of 78 First 10 22 23 24 25 26 30 40 50 Last Request a Callback If you are a human and are seeing this field please leave it blank Fields marked

    Original URL path: http://www.scotiadg.co.uk/about/customer-feedback/page/24/ (2016-02-09)
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