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  • Customer Feedback | Double Glazing Scotia Double Glazing - Part 48
    your advert on the radio and read your reviews Salesperson Peter Brimer Excellent Installers Neil and Alan Excellent Mr Mrs Gerry O Connor Glasgow July 2014 Excellent customer service Particularly appreciated call day before with an exact time of installation Gerry thank you your comments are appreciated Scotia Product s Purchased Windows Why did you choose Scotia Recomended by Hugh McLachlan of Outlook Double Glazing repairs Salesperson Frank Thompson Excellent Installers Neil and Alan Excellent John Jan Cox Largs July 2014 Completely satisfied with all aspects From our first contact with Mr Dunn who explained all products thoroughly to Jim who took the time to visit us twice making sure we were getting exactly what we wanted to Tom and Stevie who carried out the installation in a very professional manner There was a wee bit of plastering requiring attention and this was rectified within three days by David again very pleasant and professional Double glazing firms can get bad press and it can be difficult to decide who to use Your search is over Absolutely delighted John and Jan that s fantastic glad you re delighted with the job Thank you Scotia Product s Purchased Windows Doors Why did you choose Scotia Website Salesperson Jim Ward Excellent Installers Tom and Stevie Excellent M Swanson Glasgow July 2014 I am absolutely delighted with our new back door and found the fitters to be very professional and skilled in their work They arrived early and couldn t have been more helpful and pleasant Margaret great report Thank you Scotia Product s Purchased Doors Why did you choose Scotia We used Scotia over 11yrs ago when we wanted a conservatory and were so pleased with it that they were our first choice when we needed a new back door Salesperson Raymond Newbigging Excellent Installers Ian and Robert Excellent Joan Gourlay Glasgow July 2014 Frank open and honest very straightforward no messing about Tom Stevie got on with the job despite interruptions by my young grandson Both explained reasons for the difficulties they were having with the bay window On the down side I was rather unhappy about the length of time it took to tell me about the problems with the bay window A quick phone call would have sufficed from anyone from the company just to let me know what the problem was and that the surveyor would put it in writing on his return from holiday Joan great to hear that you re delighted with the products The issues noted by our surveyor John Templeton were related to the way the previous windows had been fitted by another company and following discussions with John on my return to work after a holiday we felt it was best to highlight to you in writing what these issues were so that you were fully aware of all of the potential challenges It s great to see that Tom and Stevie have fitted the bay window and there was minimum disruption apart from

    Original URL path: http://www.scotiadg.co.uk/about/customer-feedback/page/48/ (2016-02-09)
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  • Customer Feedback | Double Glazing Scotia Double Glazing - Part 51
    have checked with our customer service department regarding the complaints you ve raised and I am aware that an inspection of products took place and some follow up service work was scheduled to get things back on track Please accept our apologies Scotia Product s Purchased Windows Why did you choose Scotia We first used Scotia 26 years ago for windows and door and we have used them since ie roofline and back door and window We trusted them and their service and professionalism was excellent We are so disappointed this time Salesperson Peter Brimer Excellent Installers Duncan Fleming Fair William Donaldson Glasgow June 2014 Theree were two small problems a scratch on one of the windows no follow up action as yet and some plastering to be repaired already done I would appreciate a call on when you will do the repair to the glass William thanks for your Excellent ratings I ve spoken to our service department and a replacement glass unit has been scheduled for completion this Friday Thanks Scotia Product s Purchased Windows Why did you choose Scotia Previous experience Salesperson Frank Thompson Excellent Installers Tom and Stevie Excellent Matthew Newton Houston June 2014 Work was carried out quickly efficiently and professionally Thanks Matthew Scotia Product s Purchased Roofline Why did you choose Scotia Used them previously Good Service Salesperson Robert Dempster Excellent Installers Jimmy and Stevie Excellent William Black Wishaw June 2014 Great customer care particularly from Peter your salesman hope this continues as I m waiting for someone to call regarding a few chips on the door Thanks William glad you re happy I ve spoken to customer services regarding your query and we have a service engineer visiting next week to view Scotia Product s Purchased Doors Why did you choose Scotia had

    Original URL path: http://www.scotiadg.co.uk/about/customer-feedback/page/51/ (2016-02-09)
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  • Customer Feedback | Double Glazing Scotia Double Glazing - Part 52
    see that you ve given him an Excellent rating and our installers too Thank you Scotia Product s Purchased Doors Why did you choose Scotia Salesperson Alastair Crabb Excellent Installers Ian and Robert Excellent Gillian Wallis Glasgow June 2014 An excellent friendly service That s very kind of you Gillian thank you Scotia Product s Purchased Windows Doors Why did you choose Scotia A recommendation from a work colleague Salesperson Raymond Newbigging Excellent Installers Neil and Alan Excellent Jean Speight Glasgow June 2014 Very happy with my new windows Excellent Thank you Jean that s fabulous news Scotia Product s Purchased Windows Why did you choose Scotia Wanted a quote from a variety of window providers of which Scotia was one Salesperson Raymond Newbigging Good Installers Ian and Robert Excellent Patrick Nancy Trail Kilmarnock June 2014 Tidy work Patrick and Nancy thanks for that Scotia Product s Purchased Windows Doors Why did you choose Scotia Previous Scotia installations Salesperson Jim Ward Good Installers Ryan and Greig Excellent Richard Marchetti Glasgow May 2014 This is the second set of windows we have had installed first being a patio door last April We were very pleased with the service we received from Mr Thompson who clearly explained what was entailed Ryan and Greig were excellent and we requested them when we get the final windows done in the coming weeks All round good service well done Scotia and their workforce Richard I m sure that Frank Ryan and Greig will be delighted with your feedback I ll make sure that they are aware of your comments Thanks Scotia Product s Purchased Windows Why did you choose Scotia Scotia was recommended by a neighbour who had had windows replaced Salesperson Frank Thompson Excellent Installers Ryan and Greig Excellent Page 52 of 78 First

    Original URL path: http://www.scotiadg.co.uk/about/customer-feedback/page/52/ (2016-02-09)
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  • Customer Feedback | Double Glazing Scotia Double Glazing - Part 26
    also to have your business again it s appreciated Thanks Scotia Product s Purchased Windows Doors Why did you choose Scotia I have ordered roof linings for another property Salesperson Raymond Newbigging Excellent Installers Neil and Alan Excellent Robert Marina McNab Kilwinning February 2015 Good all round service Installers clean and efficient and friendly Robert and Marina that s great to hear that you are both so happy with everything thanks Scotia Product s Purchased Windows Why did you choose Scotia previous customer Salesperson Jim Ward Excellent Installers Tom and Stevie Excellent Mrs Carolyn Young Glasgow February 2015 Lovely windows and doors make the house so much warmer Carolyn good to see that you were recommended by a friend and that you are equally as happy Thanks Scotia Product s Purchased Windows Doors Why did you choose Scotia Saw a friends windows and how pleased she was with them Salesperson Raymond Newbigging Excellent Installers Tom and Stevie Excellent Iain MacKenzie Paisley February 2015 Pleased with all aspects of the final installation That s great Iain we re delighted that you were recommended by your neighbour and also that you are so pleased with the job Thanks Scotia Product s Purchased Windows Doors Why did you choose Scotia Referred by neighbours Salesperson Raymond Newbigging Excellent Installers Neil and Alan Excellent Kenneth Rosalin Robb Sinclairston February 2015 Unfortunately the glass on the door had a small crack in it and also the top part of the door is not sealing properly Awaiting someone to come out to assess it on 9th February Sorry to hear about the issue with the glass however I can see that it s in hand and good to see that you are pleased with the job Scotia Product s Purchased Doors Why did you choose Scotia Rest

    Original URL path: http://www.scotiadg.co.uk/about/customer-feedback/page/26/ (2016-02-09)
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  • Customer Feedback | Double Glazing Scotia Double Glazing - Part 29
    fed up with other Firms trying to give me astronomical Quotes and spending hours in my home 3 I got exactly what I asked for from the salesman Salesperson Jim Ward Good Installers Ryan and Greig Excellent Peter Isabella Wilson Ayr January 2015 Easy transaction and excellent installation by efficient and friendly staff Very pleased thanks Peter and Isabella that s always great to see existing customers coming back to us We always tell prospective customers that a high proportion of our business is generated this way so many thanks again Scotia Product s Purchased Doors Why did you choose Scotia Previous Customer Salesperson Jim Ward Excellent Installers Ian and Robert Excellent John Elizabeth Tudhope Girvan January 2015 The sales person was knowledgeable and gave good advice Most importantly he was not pushy The installers were quick efficient and minimised any disruption John and Elizabeth we re delighted that you ve been impressed with our service Thanks Scotia Product s Purchased Doors Why did you choose Scotia Had read adverts and looked online Salesperson Jim Ward Excellent Installers Ian and Robert Excellent Hugh King Co Kilwinning January 2015 Professional tradesmen kept areas clean and tidy tidy up and tools equipment stored away each night The finish surround on the inside was very well fitted and finished A good job well done Thank you very much for the kind words from your Company Scotia Product s Purchased Windows Why did you choose Scotia Local company Salesperson George Dunn Good Installers Ryan and Greig Excellent Mr Douglas Bell East Kilbride January 2015 Both individuals were professional in their dealings with me At no time did Peter Brimer try the hard sell so common in the trade Duncan Fleming managed the difficulty with access to my home via parking restrictions very well Overall

    Original URL path: http://www.scotiadg.co.uk/about/customer-feedback/page/29/ (2016-02-09)
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  • Customer Feedback | Double Glazing Scotia Double Glazing - Part 33
    and Robert Excellent Mr Mrs Dalrymple Lenzie November 2014 Very pleased with installation One problem that Jim Reilly has now rectified That s great news we re delighted you re so pleased Thanks Scotia Product s Purchased Roofline Why did you choose Scotia My daughter had roofline installed by Scotia and she recommended to contact Scotia Salesperson Robert Dempster Excellent Installers Jimmy and Stevie Excellent Ian Airth Glasgow November 2014 The wrong letterbox was supplied with the door Liz Poole could only offer 20 11 14 to fit the correct one nearly three weeks I find this a bit much considering it was Scotia s fault Ian sorry to hear about the problem regarding your letterbox and although the wait to change over is perhaps longer than you anticipated your service call has been scheduled Our service department has a set number of technicians and over the course of a year they ll get to most customers within a few days however there can be times when we have a greater number of calls to schedule so please accept our apologies for the delay On a positive note we are delighted to see that you are so pleased with the installation and service from our sales team Scotia Product s Purchased Windows Doors Why did you choose Scotia Family recommedation Salesperson Raymond Newbigging Excellent Installers Neil and Alan Excellent Ian Glassey Bearsden November 2014 As every friendly and no hard sell Installers hard workers never stopped and pleasant Thank you Ian good to see you back for more products Scotia Product s Purchased Windows Doors Why did you choose Scotia Have used before and always found reliable and dependable Salesperson Peter Brimer Excellent Installers Neil and Alan Excellent Ian Nicoll Troon November 2014 Very neat installation all details discussed in

    Original URL path: http://www.scotiadg.co.uk/about/customer-feedback/page/33/ (2016-02-09)
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  • Customer Feedback | Double Glazing Scotia Double Glazing - Part 34
    choose Scotia Best of three company s Salesperson Jim Ward Good Installers Ian and Robert Good David Ann Inglis Mauchline November 2014 We can t fault Scotia for great service from Jim Ward the salesman who came twice to our house and also showed us round the factory in Kilmarnock Jim helped advise us on the best choice of window for our house Ryan and Greig worked non stop over 2 days fitting our windows making an excellent well finished job with no mess and also taking all the old windows away I can thoroughly recommend Scotia Double glazing to anyone It is also reassuring to know that the windows are made locally David and Ann thank you for the very kind comments regarding your installation Jim Ryan and Greig will be delighted Scotia Product s Purchased Windows Why did you choose Scotia We had seen Scotia adverts in the Ayrshire Post Salesperson Jim Ward Excellent Installers Ryan and Greig Excellent Mr Robert Watt Netherlee November 2014 Satisfied with job Great Scotia Product s Purchased Roofline Why did you choose Scotia Local Salesperson Robert Dempster Good Installers Jimmy and Stevie Good Robert Carrick Glasgow November 2014 Excellent service all round External plasterwork still outstanding Plasterwork is in hand Robert Great news that you are so impressed with the service Scotia Product s Purchased Doors Why did you choose Scotia Recommended by my daughter M Falconer from Milngavie Salesperson Frank Thompson Excellent Installers Neil and Alan Excellent Alan Dickie East Kilbride November 2014 Job done speedily without fuss Alan we re delighted that you ve seen the high standard of work completed by Scotia in your street watch out there s more to come Thanks Scotia Product s Purchased Roofline Why did you choose Scotia Saw three jobs done in close

    Original URL path: http://www.scotiadg.co.uk/about/customer-feedback/page/34/ (2016-02-09)
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  • Customer Feedback | Double Glazing Scotia Double Glazing - Part 58
    delighted by the service and quality of products supplied and fitted Thanks James high praise indeed Scotia Product s Purchased Windows Why did you choose Scotia Previous customer Salesperson Peter Brimer Excellent Installers Duncan Fleming Excellent Colin Sandra McKay Fenwick April 2014 Very good service at showroom on initial enquiry Recommendation for Double Glazing Repair was excellent Salesman at home very professional and courteous Gave good advice Installer very professional Noted a defect we would never have seen and replaced damaged item immediately Staff followed up on minor repair which we had forgotten Overall a very good customer experience for us Colin and Sandra thanks for the very thorough feedback on all aspects of the service from Scotia I ll ensure all involved are aware of your very kind commennts Thanks Scotia Product s Purchased Doors Why did you choose Scotia Seen your adverts in local papers and vehicles about town Salesperson Jim Ward Excellent Installers Duncan Fleming Excellent Moira Donohue Bonhill April 2014 Neil and Allan were prompt and very efficient Worked hard on both days and tided up afterwards Very professional Job and the windows look fantastic I would also like to comment that your office staff were very helpful any time I had to phone Moira thanks for your fabulous feedback we re really happy you re delighted Scotia Product s Purchased Windows Doors Why did you choose Scotia I purchased doors a few years ago and was very pleased with the workmanship this made me decide to use Scotia again Salesperson Frank Thompson Excellent Installers Neil and Alan Excellent Tom Murray Renfrew April 2014 Raymond gave a very professional sales pitch displaying excellent product knowledge and answering any questions to our satisfaction Fast and efficient installation Tom thanks for your comments Scotia Product s Purchased Windows

    Original URL path: http://www.scotiadg.co.uk/about/customer-feedback/page/58/ (2016-02-09)
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web-archive-uk.com, 2018-01-17