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  • The Spearhead Training World Class Team
    your return on investment The Spearhead Training Team When it comes to delivering effective training the first and most important quality area is the quality of the tutorial team Clients tell us that no other training provider can match and there are only a few who even come close to the quality experience and expertise of the Spearhead tutor team We are certainly very choosy about who joins the Spearhead team and every tutor has been hand picked To become a Spearhead Tutor you must have a prior track record of success in business Indeed most of our tutors ran their own businesses or divisions of large operations before joining the Spearhead Team These business experiences are important without them our trainers could not give our clients those additional practical tips and techniques that only true experts who have actually been successful in business know about Our tutors also have to go through a programme of continuous professional development with Spearhead Training This passion for continuously developing themselves as well as others is important and ensures our top trainers remain totally effective The number of training days our tutors are expected to deliver training per week is closely monitored so that it does not exceed an average maximum of three days per week This is to ensure our tutors are always fresh and highly dedicated when running our training courses We know that tired tutors are incapable of delivering good training to you our clients The Spearhead Tutor Team is truly international Not only do we have tutors based in the UK but we also have tutors based in the other regions where we have offices namely Dubai Abu Dhabi Qatar and Sharjar As a result the Spearhead Tutor team is the best in the business top line passionate trainers

    Original URL path: http://www.spearhead-training.co.uk/about/our-trainers#FSContact2 (2016-02-17)
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  • Job Vaccancies at Spearhead Training
    experts with proven track records Exceptional level of post course support to maximise your return on investment Job Vacancies We are a well known name within the training industry and it s all thanks to our incredible team and the wonderful work they do for our clients We currently have no vacancies Spearhead Training is an Equal Opportunity Employer Equality Statement The Spearhead Training Group is committed to equal opportunities and anti discrimination in its policies and practices It will not discriminate against groups or individuals on the grounds of colour ethnicity race nationality sex marital status disability sexuality class age language career s responsibilities or religion The group will ensure that its offices are fully accessible and will encourage and persuade its key partners to do likewise This group will strive to become anti discriminatory and inclusive of communities and groups that have traditionally been marginalised in society Show Full Equality Policy SCOPE This group will take positive action permissible under the law to promote equality of opportunity and the involvement of all members of the community in its activities and in the way in these activities are designed delivered and managed This group will strive to create an organisational environment where there is scope for debate and dialogue and a culture of anti discriminatory practices innovation and creative risk taking PUBLIC IMAGE This policy will be publicly displayed in the organisation s offices and distributed to All our key partner agencies Associates potential and existing ones Potential job applicants The policy will be used as a part of any public relations and marketing that the group carries out in order to inform all our partners about what our organisation believes in and stands for The group will ensure that any training materials or promotional materials that it produces

    Original URL path: http://www.spearhead-training.co.uk/jobs#FSContact2 (2016-02-17)
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  • The Spearhead Training Team - tutor information
    Support Courses Perfect PA Being Brilliant Minute Taking Time Management for Support Staff Booking T C Online Sales Training Other Services Bench Marking Your Sales Team One to One Coaching Resources Announcements Special Offers Blog Books Brochures Newsletter Video Guides Whitepapers Improving business performance Quality Guaranteed We design deliver the best training in the UK Courses run with small groups for maximum individual attention focus on the things that matter to you World Class Tutors Our courses are run by experts with proven track records Exceptional level of post course support to maximise your return on investment Spearhead Training s Venues The ideal working environment The training venue makes an important contribution to your enjoyment and assimilation of the course content It follows that we use our own centres or select training venues with great care to ensure that they come up to our very high standards All our training venues are chosen for their superior facilities and provide the ideal training environment coupled with quality catering Residential courses are mostly located outside London usually in selected conference hotels or dedicated conference centres and so also offer quality accommodation Our in company courses may be at your preferred centre or

    Original URL path: http://www.spearhead-training.co.uk/about/our-venues#FSContact2 (2016-02-17)
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  • Customers - Spearhead training - unsolicited testimonials
    training session they are coming in very useful and am even feeling more confident than ever when speaking with new clients and this is resulting in more meetings and better performance all round Many thanks again Regards DW Sales Consultant Audio Visual Machines Ltd I attended the 1 day Conflict Management course yesterday tutored by Clive Liddle and wanted to provide feedback regarding the course and also about Clive himself I found the course very well structured and excellently presented The use of practical examples and exercises throughout the day using scenarios from our own experience was a great way to ensure the course topics were understood and gave us the opportunity to relate them to real life situations Clive s grasp of the subject and skill in presenting it was second to none and ensured that the core topics were easily understood and practiced effectively Clive is a very big asset to Spearhead and because of the professional way the course was delivered I will certainly be recommending it to colleagues All in all I found the course great value for money and learnt a lot from it Thank you for a great day IJ Software Manager MNG Group Firstly I would like to say it was a pleasure meeting you yesterday and I personally found the workshop extremely interesting and useful It really did give an understanding of what is required and the way to move forward Interestingly it demonstrated that the same principles can be applied irrespective of the industry or the aspect of business Secondly the workshop demonstrated that all within the office are more than capable of working together as was demonstrated and I hope that the individuals involved in their teams realise this and use it to good effect in the future You have sown a seed created an understanding what would be the next step toward better team working and integration Finally once again it was a pleasure and I would like to thank you for the time spent and I look forward to using the workshop to improve my working day Best regards RN Managing Director Symphony Energy Resources Ltd Many thanks for your feedback and your contribution on the course Of the anecdotal feedback I have received the course went down very well and the format style of presentation seemed to hit the right mark I look forward to speaking with you next week Thanks and best regards DR Maritz Research I thought I would just drop you a line to thank you for the fantastic skills and information you provided yesterday I have found the course extremely useful and have been able to use your suggested methods of dealing with conflict today and had positive results I know that there is a way to go yet but feel confident that I will achieve my personal goals and the goals I have set for my team and department in the future Thank you again Kind regards LD Events Conferences Manager University

    Original URL path: http://www.spearhead-training.co.uk/our-clients#FSContact2 (2016-02-17)
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  • Frequently Asked Questions about Spearhead Training
    Spearhead courses are run with small numbers to ensure each attending delegate receives individual help and guidance from the tutor The actual number varies depending on the course What time does the course start end Show Answer All of our programmes start at 09 45 on the first day with a coffee reception and finish at either 16 30 residential or 17 00 non residential on the last day I want to book a non residential course but need to stay overnight Can you arrange accommodation for me Show Answer For courses running at our regional centre in Oxfordshire and in Central London we will provide you with details of local hotels in your joining instructions pack Horwood House and Staverton Park have their own on site accommodation for an additional fee should you require it Please contact a member of our team for further details Do you run this course at another venue Show Answer All of our bookable open courses can be run at a venue of your choice exclusively for your own people We also offer tailored and bespoke training How do I get to the venue Show Answer You will be sent full joining instructions by email Maps and directions to the venue will be included in your pack How can I pay the training course fee Show Answer We accept payment by BACS cheque or credit debit card If paying by cheque please make it payable to Spearhead Training Group Limited and allow sufficient time for clearing Our bank details for BACS payments are available upon request Credit Debit card payments are collected via a secure link which will be emailed to you on the invoice What are the course booking terms and conditions Show Answer Payment of Bookable Open Course Invoices EarlyBird invoices must be paid at least two months before the course start date Otherwise invoices except for training passports are due 14 working days before the start of the course booked Invoices for courses on special offer are due by return Payment cannot be made by delegates on the day Training passports must be purchased in advance and are valid for 12 months from date of purchase Cancellations Transfers Courses are run with small numbers for maximum effect Cancellation transfers after places have been confirmed will incur an administration charge of 15 of the full course fee Cancellations and transfers within 14 days of the course start cannot be accepted Substitutes can be made at any time up to start of course without cost penalty Sending a booking via the website on line booking form constitutes acceptance of these booking terms and conditions Is there funding available for training Show Answer Government funding when available can be used for training supplied by Spearhead The type and value of funding varies greatly from region to region and depends on the size of your organisation where you are located and the type of business you are We recommend that you contact your local Business

    Original URL path: http://www.spearhead-training.co.uk/faqs#FSContact2 (2016-02-17)
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  • UK incompany business training - tailored and bespoke training
    of post course support to maximise your return on investment In Company Training What is it In company training is when our tutor travels to you and delivers training exclusively to groups of your people on a date and at a venue which suits your business needs In company training is particularly cost effective which is why it is the first choice for many of our customers Your people are your most important asset Let us train them and they will perform better The 3 Different Types Level 1 Ready To Run A ready to run programme is one that has already been developed by us We have a wide range of such courses under our Bookable Management Sales Marketing Business Skills PA Office Support and FMCG sections on this website With a few exceptions the fee of delivering level 1 ready to run in company training is less than the cost of sending multiple delegates on the equivalent bookable open course Delivery can be at a training venue of your choice or you could use our own centres Wherever it is delivered you will still get the same great service as if you were on a bookable open course You may also be interested in our Spearhead Express sessions Level 2 Customised Tailored We can create a course exclusively for you based on our vast library of training resources Such tailored training allows you to change the emphasis given to particular sections of a ready to run course or to select material from various of our ready to run courses You can also use our Mix and Match suggestions When working with you in this way your culture business practices and the experiences of the delegates can be incorporated into every training session This ensures the ideas presented are

    Original URL path: http://www.spearhead-training.co.uk/in-company-training#FSContact4 (2016-02-17)
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  • Advanced People Management - Training course
    C Online Sales Training Other Services Bench Marking Your Sales Team One to One Coaching Resources Announcements Special Offers Blog Books Brochures Newsletter Video Guides Whitepapers Improving business performance Quality Guaranteed We design deliver the best training in the UK Courses run with small groups for maximum individual attention focus on the things that matter to you World Class Tutors Our courses are run by experts with proven track records Exceptional level of post course support to maximise your return on investment Advanced People Management This is an advanced level programme It is for managers with hands on experience and is designed to develop their individual skills to deliver higher performance from their people The programme covers the issues facing management in today s competitive employment market There is particular focus on the people aspect and dealing with staff issues with a view to developing and maintaining staff performance The course draws from the experience of the group and is a balance of tutorial input discussion of issues individual study group problem solving Duration Two Days Programme Content Successful Modern Management Skill Sets Managerial Traits Leadership Considerations Managing People Through Continuous Change Critical Success Measures The Three Fundamental Levels of Management Assessing your Level Recruitment Considerations The Recruitment Process Using Competencies and Selection Scoring Interviewing Methods and Skills Getting Results through Others The Need to Develop People for High Performance Identifying Training Requirements Producing a Development Plan and Checking Progress Staff Motivation Managerial Communication Key Communication Skills Getting the Most of Meetings Improving Performance Setting Clearer Objectives and Targets Staff Appraisals Using Feedback Resolving People Problems Discipline Measures Post Course Action Plan This is one of our pre designed standard in company programmes and can be delivered to your managers at a venue and on a date of your choice

    Original URL path: http://www.spearhead-training.co.uk/in-company-training/management-training/advanced-people-management (2016-02-17)
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  • Appraisal Skills Training from Spearhead Training
    Skills Effective Written Communication Financial Awareness Persuading and Influencing Skills Planning Skills Workshop Presentation Skills Project Management Workshop Time Management PA Office Support Courses Perfect PA Being Brilliant Minute Taking Time Management for Support Staff Booking T C Online Sales Training Other Services Bench Marking Your Sales Team One to One Coaching Resources Announcements Special Offers Blog Books Brochures Newsletter Video Guides Whitepapers Improving business performance Quality Guaranteed We design deliver the best training in the UK Courses run with small groups for maximum individual attention focus on the things that matter to you World Class Tutors Our courses are run by experts with proven track records Exceptional level of post course support to maximise your return on investment Appraisal Skills Many managers and supervisors dread appraisal time This one day workshop will ensure that they understand how to effectively prepare and hold an appraisal meeting It will build confidence and create better appraisal outcomes for them their staff and the organisation One of our standard in company programmes it is delivered to your managers and supervisors at a venue and date of your choice Duration 1 day Programme Content Why Appraisals Are Important Appraisals as Part of Managing Peoples Performance Actions to Get the Best Out of People SMARTER Objective Setting Methods of Monitoring and Assessing Performance The Formal Appraisal Meeting Preparing Yourself Preparing your People An Outline Structure for The Meeting Praise and Constructive Criticism Listening and Effective Questioning Feedback from Others 360 Problems During Appraisals What Could Cause a Problem How to Manage the problem Professionally Actions For Your Next Appraisal Not Quite Right We can create a tailored appraisal training programme based on our extensive library of standard materials or produce a fully bespoke training solution for you should this programme not be exactly what you

    Original URL path: http://www.spearhead-training.co.uk/in-company-training/management-training/appraisal-skills (2016-02-17)
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