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  • Learning at Work - Spearhead Training
    deliver the best training in the UK Courses run with small groups for maximum individual attention focus on the things that matter to you World Class Tutors Our courses are run by experts with proven track records Exceptional level of post course support to maximise your return on investment Learning At Work Week 2016 January 19 2016 January 19 2016 Organised by the Campaign for Learning Learning at Work Week is an annual awareness campaign which aims to promote the importance and benefits of learning and development Spearhead Training fully supports Learning at Work through our range of in company training courses workshops Express sessions and coaching By promoting an inclusive approach Learning at Work week supports the extension of opportunities to learn to all employees especially those who may not currently participate in training and development because their organisations L D strategy has focused only on the development of particular staff Why take part Many thousands of organisations take part in the week and achieve the following benefits Re engaged and motivated staff at all levels Change of attitudes to learning and work Stimulated feedback new ideas and perspectives that informed future planning Discovery and recognition of internal talent Wider sharing and collaboration in the workplace Highlighted business priorities agendas and addressed change Provided a platform to focus on and share important information about the business and its direction Addressed workplace silos and bridged information gaps Brought employees from different parts of the business together to learn from each other All of which led to increased productivity and improved business performance When is it Learning at Work Week for 2016 takes place from 16th 22nd May What to Do Now Talk to us about booking an in company learning at work training event Simply complete the in company enquiry

    Original URL path: http://www.spearhead-training.co.uk/blog/learning-at-work-week-2016 (2016-02-17)
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  • News, Announcements, Special Offers from Spearhead Training
    Minute Taking Time Management for Support Staff Booking T C Online Sales Training Other Services Bench Marking Your Sales Team One to One Coaching Resources Announcements Special Offers Blog Books Brochures Newsletter Video Guides Whitepapers Improving business performance Quality Guaranteed We design deliver the best training in the UK Courses run with small groups for maximum individual attention focus on the things that matter to you World Class Tutors Our courses are run by experts with proven track records Exceptional level of post course support to maximise your return on investment Announcements Special Offers Welcome to our news and special offers page Here you will find our latest press releases and announcements The information is constantly updated so come back regularly to find out what s going on or sign up for our free newsletter Learning At Work Act Now 50 off Learning at Work is an annual event organised by the Campaign for Learning Its aim is to promote the importance and the benefits of learning and development and as such is something we are proud to support Many thousands of organisations benefit from taking part in Learning at Work To support learning at work week we are offering

    Original URL path: http://www.spearhead-training.co.uk/news-special-offers#FSContact2 (2016-02-17)
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  • Key Employee Skills - 6 Influential Business leaders Interviewed
    a person of success but rather try to become a person of value So what skills and attributes do our six influential business leaders value most in their employees Be Willing to Learn A key skill that CEO of Microlink PC Nasser Siabi OBE identified was a willingness to learn Ambition a willingness to learn to enjoy work and to share the vision and mission of the company were important skills he said for employees to support business success Have Great Customer Service Skills Worldwide 101 founder and CEO Sandra Lewis values employees with good customer service skills When hiring she said I place a huge amount of emphasis on finding professionals with an innate sense of service who no matter what will consistently want to do good resolve issues and take pride in a job well done And why does she think customer service skills are so important In a world where competition is fierce and consumers have billions of purchasing options I believe that it s that little extra which makes a brand extraordinary At all levels of the organisation hire employees who want to serve your customers with a little extra special care That s your winning team Initiative Creativity Initiative and creativity are the most important skills Managing Director Flavilla Fongang looks for in her employees at 3 Colours Rule We operate in a very competitive environment she said adding an enterprise should never be afraid to evolve to stay on top of its game Teamwork The most valuable employees according to CEO and founder of Uspaah Iglika Ghouse Are the ones that are not afraid to take responsibility above and beyond their roles The ones that challenge you and are constantly thinking about improving not just their own role but also the organisation as a whole Ambition being proactive teamwork and collaboration are she said key skills that employees should have to best support the business Positivity A Good Attitude I would have to say said Rob Hill CEO of the Eventa Group that hunger passion and motivation are vital and most importantly to always be positive and have a good attitude This is because Atmosphere is really important for us and we like to keep it cheerful in the office This starts he said at the recruitment process We have quite a young dynamic culture in the company and we always look for people who match this So how can businesses attract the right people This according to Gemma Sandy Director of Business Cost Saving starts with the businesses leadership They have she said responsibility for making sure the vision for the business is clear and any job specification is written in a way that will attract those who can get excited about being a part of the businesses plans Then she said you need to Share this with applicants together with long and short term goals so they will know exactly what they re buying into Because she said You only want employees

    Original URL path: http://www.spearhead-training.co.uk/blog/key-employee-skills-six-influential-business-leaders-interviewed (2016-02-17)
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  • Management Articles
    Read more in Management Articles by Spearhead Training Key Management Skills Six Influential Business Leaders Interviewed February 10 2016 February 10 2016 Recently we commissioned a series of interviews with six highly successful and influential business leaders They gave us some words of wisdom and their thoughts on what has made the so successful as business leaders In this interview we asked them about their actual experiences on how to be a better manager Read more in Management Articles by Spearhead Training More Words of Wisdom Six Influential Business Leaders Interviewed February 3 2016 February 3 2016 A core principle behind all of Spearhead s training is learning from people who have a proven track record of success in business In a previous article we interviewed six highly influential business leaders and asked for some words of wisdom for aspiring leaders In this article we asked them specifically about what makes them so successful Read more in Management Articles by Spearhead Training Words of Wisdom Six Influential Business Leaders Interviewed January 27 2016 January 27 2016 Learning from those who have a track record of success is a core principle behind all of Spearhead s training so we ve rooted out the biggest minds in business thinking and interviewed them The result Invaluable words of wisdom from six influential business leaders that we can all learn from Read more in Management Articles by Spearhead Training Pushing Up Performance January 6 2016 January 6 2016 It s the start of a new year and managers and supervisors who are responsible for achieving results from their team should be focusing on how they can increase performance for 2016 One method is for the manager supervisor to put their direct reports under pressure to raise their game Some managers and supervisors shy away from doing this but done well this method can create superior results Read more in Management Articles by Spearhead Training The Sales Manager s Apprentice December 22 2015 December 22 2015 The popular BBC1 TV series The Apprentice the programme in which Sir Alan Sugar sets weekly tasks to test the abilities of the contenders and then grills them in the board room before firing one of them in order to decide who will become his business partner has just finished Whilst Sir Alan s methods would not be appropriate in the business world for determining who should be promoted the development of an apprentice approach for the systematic training and developing of sales managers is a good idea Read more in Sales Management Articles by Spearhead Training Effective Change Management November 17 2015 November 17 2015 At work major failures and other crises situations are followed by an investigation which tries to find out what went wrong and what changes are needed to prevent whatever it was happening again The problem is that all too often the recommendations of these investigations are not implemented so the situation that caused the problem happens again Why does this happen Read more

    Original URL path: http://www.spearhead-training.co.uk/blog/category/management-articles (2016-02-17)
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  • Spearhead Training
    gave us some words of wisdom and their thoughts on what has made the so successful as business leaders In this interview we asked them about their actual experiences on how to be a better manager Read more in Management Articles by Spearhead Training More Words of Wisdom Six Influential Business Leaders Interviewed February 3 2016 February 3 2016 A core principle behind all of Spearhead s training is learning from people who have a proven track record of success in business In a previous article we interviewed six highly influential business leaders and asked for some words of wisdom for aspiring leaders In this article we asked them specifically about what makes them so successful Read more in Management Articles by Spearhead Training Words of Wisdom Six Influential Business Leaders Interviewed January 27 2016 January 27 2016 Learning from those who have a track record of success is a core principle behind all of Spearhead s training so we ve rooted out the biggest minds in business thinking and interviewed them The result Invaluable words of wisdom from six influential business leaders that we can all learn from Read more in Management Articles by Spearhead Training Learning At Work Week 2016 January 19 2016 January 19 2016 Organised by the Campaign for Learning Learning at Work Week is an annual awareness campaign which aims to promote the importance and benefits of learning and development Spearhead Training fully supports Learning at Work through our range of in company training courses workshops Express sessions and coaching By promoting an inclusive approach Learning at Work week supports the extension of opportunities to learn to all employees especially those who may not currently participate in training and development because their organisations L D strategy has focused only on the development of particular staff Read more in Training News by Spearhead Training Three Ways To Improve Your Performance January 13 2016 January 13 2016 In today s busy work place it s important to ensure that you are working effectively Here are three performance improving recommendations that everyone can implement Read more in Business Skills Articles by Spearhead Training Pushing Up Performance January 6 2016 January 6 2016 It s the start of a new year and managers and supervisors who are responsible for achieving results from their team should be focusing on how they can increase performance for 2016 One method is for the manager supervisor to put their direct reports under pressure to raise their game Some managers and supervisors shy away from doing this but done well this method can create superior results Read more in Management Articles by Spearhead Training The Sales Manager s Apprentice December 22 2015 December 22 2015 The popular BBC1 TV series The Apprentice the programme in which Sir Alan Sugar sets weekly tasks to test the abilities of the contenders and then grills them in the board room before firing one of them in order to decide who will become his business partner has just

    Original URL path: http://www.spearhead-training.co.uk/blog/author/spearhead-training (2016-02-17)
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  • Key Management Skills - 6 Influential Business Leaders Interviewed
    important skills that managers need in order to achieve success Train Manage Talent Sandra Lewis answer was people skills As founder and CEO of premium virtual assistant service Worldwide101 which currently operates in the US Canada and Europe she appreciates the need to find and then train good professionals Find Sandra on LinkedIn I think she said knowing how to hire train and manage talent is absolutely key to building a successful business In other words people skills There is only so much one can do alone before it s all too much and you must source out the right professionals who will complement your skill sets and who can further the growth of the company The highly successful London based company Uspaah is a unique on demand mobile spa service that was founded by the current CEO Iglika B Ghouse Iglika says that as a young manager she is still Learning every day and agrees with Sandra on the importance of soft skills for managers The skills she identified as personally important to her success were emotional intelligence patience teamwork and the ability to guide and teach her team using Positive reinforcement as opposed to criticism Find Iglika on LinkedIn Gemma Sandy is a Director of Business Cost Saving This specialist cost management brokerage helps businesses reduce their spend and save money She also thinks it s important that managers Understand the strengths and weaknesses of a team and make sure there s the right skill mix to support each other and ultimately grow the business And to do this They need excellent communication skills talking to their team as individuals is important to get the best out of them and to ensure they re happy and productive Identifying gaps in knowledge and training within the team is important too and of course rectifying it And finally delegate Find Gemma on LinkedIn Engage Motivate Iglika also said how important it was that managers have the skills to get the support of their team You have to understand that you are doomed to fail without the support of your team so being able to motivate delegate and depend on others in your organisation is crucial Nasser Siabi OBE who is the CEO of the UK s largest assistive technology provider MicroLink PC identified a combination of personal skills and people skills as vital for the successful manager to master Specifically he said managers should Recognise their own strength be passionate about the work have empathy with customers and be ambitious and creative And the people skills he identified as important were Know how to engage with staff and motivate them to fulfil their potential Find Nasser on LinkedIn Communication Delegate The MD and creative strategist of London based branding and fashion agency 3 Colours Rule Flavilla Fongang is very clear in what she thinks are the key skills a successful manager must have I have managed individuals for over a decade she said and for me the most important leadership

    Original URL path: http://www.spearhead-training.co.uk/blog/key-management-skills-six-influential-business-leaders-interviewed (2016-02-17)
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  • Six Influential Business Leaders Interviewed
    s largest assistive technology provider In 2010 he received an OBE in the Queen s Birthday Honours in recognition of his outstanding work for people with disabilities We asked Nasser for his advice on the role of training in supporting business success during periods of rapid change According to Nasser training is Essential to maintain engagement and drive among people The reason he said was because They need to feel wanted feel important and know they have a future Training will provide all the assurances they need that you want to invest in their future Find Nasser on LinkedIn Grow up Sandra Lewis is the founder and CEO of premium virtual assistant service Worldwide101 operating in the US Canada and Europe with a focus on a high level of service From admin and book keeping to customer service and marketing Worldwide101 keeps top talent on tap to help SMEs out as they grow So what we asked was the best advice Sandra was ever given One of my mentors once told me Grow up It stuck with me ever since Wasn t that a bit harsh How did this help her succeed It s very simple she said Building a successful business is going to be tough it s going to be lonely and it s going to be exhausting You can either whine about it or get on with it For me growing up is multi dimensional It s not just about taking responsibility it s also about giving emphasis to the up the pull to be better and the energy and focus it takes to stay positive no matter what the situation Find Sandra on LinkedIn Don t Panic Rob Hill is the CEO of The Eventa Group and its three brands The Stag Company Hen Heaven and Eventa The Eventa Group was recognised two years in a row in the Virgin Fast Track Awards for the 100 fastest growing event companies in the UK ranking 80th in 2012 and 61st in 2013 In 2012 Rob was named Entrepreneur of the Year at the Sussex Business Awards and in 2014 he was named one of UK s most outstanding entrepreneurs aged 35 and under at the Growing Business Young Guns Awards Here is what Rob attributes his success as a leader to My ability to stay positive and not panic when difficult situations arise There will be moments when things could go wrong from suppliers letting you down to key employees handing in their notice At the time it may all seem overwhelming and really bad but you do end up realising that you just have to get on with it and keep focused on your business Find Rob on LinkedIn Learn Every Day Iglika B Ghouse is the founder and CEO of Uspaah a unique on demand mobile spa service in London After a strong career in finance Iglika made the push with her own idea so we asked her about the skills managers need to achieve

    Original URL path: http://www.spearhead-training.co.uk/blog/words-of-wisdom-six-influential-business-leaders-interviewed (2016-02-17)
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  • 6 Influential Business leaders Interviewed on Success
    stays motivated when things are not working the way he wants them to This is what he says about personal motivation Every down moment is an opportunity to learn and improve Success does not come from winning all the time it comes from learning from the losses And what is it that keeps him going Believing that what you do will change people s lives for the better was his response Find Nasser on LinkedIn Obsessive Relentlessness We asked founder and CEO of premium virtual assistant service Worldwide101 Sandra Lewis what she attributed her success to Her company currently operates in the US Canada and Europe and provides a wide range of services from administration and book keeping to customer service and marketing to help SMEs grow so she is well placed to advise on this topic There are so many factors that make a business leader successful She said For me I believe it s been a combination of life s accumulated experiences and a bit of an obsessive relentlessness that s always been predominant no matter what I ve done Find Sandra on LinkedIn Determination and the Ability to Evolve What does MD and creative strategist of 3 Colours Rule Flavilla Fongang attribute the success of her London based branding and fashion agency to I would attribute the success of my company to our ability to evolve with the demand of the market she said Running a business in a city like London requires a lot of determination because of the level of competition We constantly keep an eye on trends and market demand to offer services that are needed Find Flavilla on LinkedIn Let Your People Get On With It One of the UK s most outstanding young entrepreneurs Rob Hill is the CEO of The Eventa Group and its three brands The Stag Company Hen Heaven and Eventa For two years in a row the Eventa Group was recognised in the Virgin Fast Track Awards for the hundred fastest growing event companies in the UK We asked Rob for his advice on the most important skills that managers need to have in order to be successful This is what he said They must be good listeners and ask for feedback from everyone in the business on what they can improve I think it s important that managers don t micro manage employees just let them get on with it and be there for support and mentoring Find Rob on LinkedIn Be Vocal Be Visible Be Present Founder and CEO of Uspaah Iglika B Ghouse had a successful career in finance before making the push with her own idea and developing her highly successful London based company Uspaah which is a unique on demand mobile spa service So who in her career has given her the best advice that has helped her to be so successful and what was it This is what she said The best advice came from my brother who is an extremely successful

    Original URL path: http://www.spearhead-training.co.uk/blog/more-words-of-wisdom-six-influential-business-leaders-interviewed (2016-02-17)
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