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  • Telesales Training Course - 1 day incompany - Spearhead Training
    Minute Taking Time Management for Support Staff Booking T C Online Sales Training Other Services Bench Marking Your Sales Team One to One Coaching Resources Announcements Special Offers Blog Books Brochures Newsletter Video Guides Whitepapers Improving business performance Quality Guaranteed We design deliver the best training in the UK Courses run with small groups for maximum individual attention focus on the things that matter to you World Class Tutors Our courses are run by experts with proven track records Exceptional level of post course support to maximise your return on investment Telesales The right way to win business on the telephone The telesales role is arguably more challenging than a face to face sales job This telesales training workshop covers all key aspects of telesales from making cold calls to telephone sales presentations objection handling and closing the sale The day will develop delegates professional approach to effective telesales techniques It has been developed by us using some of the latest research to overcome the key challenges of selling to businesses It is run by tutors who also perform a telesales role therefore providing absolute credibility to the delegates being trained This fast paced day includes numerous exercises so delegates can develop their skills concluding with a role play session using tele trainer equipment and review Duration One Day Outline Telesales Techniques Telephone Communication Planning Telesales Calls Preparing Yourself Using Benefits Effectively Reaching Key Contacts Making Cold Calls Dealing with Knock Backs Opening Telesales Calls Questioning Techniques Telephone Listening Skills Establishing Needs Building Sales Your Case Making Telephone Sales Presentations Objection Handling Closing Techniques Practical Exercises Individual Self Development More Details This telesales workshop is one of our standard in company programmes It can be delivered to your team at a venue and date to suit your team s needs

    Original URL path: http://www.spearhead-training.co.uk/in-company-training/sales-training/telesales#FSContact1 (2016-02-17)
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  • Territory Management Training Course - 1 day in company course
    Awareness Persuading and Influencing Skills Planning Skills Workshop Presentation Skills Project Management Workshop Time Management PA Office Support Courses Perfect PA Being Brilliant Minute Taking Time Management for Support Staff Booking T C Online Sales Training Other Services Bench Marking Your Sales Team One to One Coaching Resources Announcements Special Offers Blog Books Brochures Newsletter Video Guides Whitepapers Improving business performance Quality Guaranteed We design deliver the best training in the UK Courses run with small groups for maximum individual attention focus on the things that matter to you World Class Tutors Our courses are run by experts with proven track records Exceptional level of post course support to maximise your return on investment Territory Management This territory management workshop is for salespeople who need to utilise their territory effectively and manage their resources efficiently to get the best out of their accounts Your salespeoples travel time is very costly and with traffic congestion increasing this is likely to become a bigger issue One major way to improve sales performance is to improve your sales teams ability to manage their territory effectively Salespeople attending this day will leave with a plan to utilise their territory more effectively and cut down on expensive travel time Duration One Day Outline The planning principles The cost of travel The impact on your time Using key ratios Planning your territory Using territory management techniques Visit planners The 80 20 Rule Account Plans More Details This territory management workshop is one of our specialised in company programmes which we can deliver for your sales team at a venue and date of your choice If it is not exactly what you want we can either develop a more tailored programme from our extensive library of standard sales materials or create a fully bespoke programme If you

    Original URL path: http://www.spearhead-training.co.uk/in-company-training/sales-training/territory-management#FSContact1 (2016-02-17)
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  • Time Management for Sales People Training from Spearhead Training
    Video Guides Whitepapers Improving business performance Quality Guaranteed We design deliver the best training in the UK Courses run with small groups for maximum individual attention focus on the things that matter to you World Class Tutors Our courses are run by experts with proven track records Exceptional level of post course support to maximise your return on investment Time Management for Salespeople Increase sales effectiveness by making good use of time The most valuable resource available to a Salesperson is time It is a common complaint that there are not enough hours in the day and therefore it is vital that salespeople focus their attention on the important things to get the best results possible Targets usually go up and sales people have two choices work more hours in a day or become more effective at what they do Selling has many distractions and this workshop examines how to minimise non productive issues This is a participative programme in which delegates will be given a series of individual exercises and guidance in improving their use of time and effectively allocate time and resource to customers Duration One Day Outline Time Management and Sales Success Self Control and Discipline What or Who Controls Your Time Time and Work Behaviour How to Best Use Your Time Your Prime Time Setting Your Objectives Principles of Time Management Importance of Goal Setting Time and Planning Prioritising Customers Paretos Law Developing Yearly Monthly Weekly and Daily Plans Planning Aids Analysing Your Time with a Time Log Territory Management Principles Journey Planning Managing different types of territories Time Robbers Self and the Environment Managing E Mail Techniques for dealing with Paperwork Managing People who Impact on Your Time Analysing and Assessing Progress The Rule for Effective Time Management Action Plan Your Intentions for the Future

    Original URL path: http://www.spearhead-training.co.uk/in-company-training/sales-training/time-management-for-salespeople#FSContact1 (2016-02-17)
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  • Understanding Customer Types Training - 1 day in company course
    Minute Taking Time Management for Support Staff Booking T C Online Sales Training Other Services Bench Marking Your Sales Team One to One Coaching Resources Announcements Special Offers Blog Books Brochures Newsletter Video Guides Whitepapers Improving business performance Quality Guaranteed We design deliver the best training in the UK Courses run with small groups for maximum individual attention focus on the things that matter to you World Class Tutors Our courses are run by experts with proven track records Exceptional level of post course support to maximise your return on investment Understanding Customer Types Duration 1 Day This Understanding customer types one day workshop will involve delegates completing the Spearhead s personality profiling Relationship Sales Value Profiling questionnaire which has been specifically designed to enhance the sales performance of the experienced sales professional The questionnaire will yield invaluable information about each delegate s individual sales style and their strengths and weaknesses The workshop also highlights customers behaviour and buying criteria identifying how to get the most out of the business relationship to produce higher levels of sales success We have worked with a specialist organisation to develop the exercise used during this workshop which includes many latest findings into human behaviour in the business world Outline Selling to Different Personality Types Using Spearhead s Relationship Sales Value Profile Introduction and Explanation Individual Delegate Questionnaire RSVP Results Explanation Understanding Your Individual Style and Motives Do s and Don ts in Customer Relationships Identifiable Behaviours Verbal and Non Verbal Motivating Customers Buying Criteria of Personality Styles Dealing with Different Customers Adapting Your Style Delegate Individual Post Course Action Plans More Information Understanding customer types is one our many specialised sales in company programmes and can be delivered to your sales team at a location and dates of your choice If it is

    Original URL path: http://www.spearhead-training.co.uk/in-company-training/sales-training/understanding-customer-types#FSContact1 (2016-02-17)
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  • Winning a Price Increase Training - 1 day in company course
    Awareness Persuading and Influencing Skills Planning Skills Workshop Presentation Skills Project Management Workshop Time Management PA Office Support Courses Perfect PA Being Brilliant Minute Taking Time Management for Support Staff Booking T C Online Sales Training Other Services Bench Marking Your Sales Team One to One Coaching Resources Announcements Special Offers Blog Books Brochures Newsletter Video Guides Whitepapers Improving business performance Quality Guaranteed We design deliver the best training in the UK Courses run with small groups for maximum individual attention focus on the things that matter to you World Class Tutors Our courses are run by experts with proven track records Exceptional level of post course support to maximise your return on investment Winning Price Increases Duration 1 Day This one day workshop explores ways of securing a price increase in the current difficult trading environment Maintaining margins has never been more vital as cost pressures bear down on slim margins and customers fight to resist price increases Delivering this training day to your sales team will give them a whole raft of fresh approaches and ideas to win the customer s confidence and gain the price increases you need Outline Positive ways to maintain margin Exploring ways to increase prices What is the true effect of taking price increases Presenting price rises The vital importance of timing Negotiating the internal network Implementing price increases with the trade Managing the ultimate customer Actions to consider after the price increase How to avoid bad PR Developing a long term pricing plan Case studies Individual Action Plans More Details Winning Price Increases is one of our in company standard courses We have a large number of such programmes available and can also create bespoke training solutions if required Contact us by completing the enquiry form or if you prefer call us

    Original URL path: http://www.spearhead-training.co.uk/in-company-training/sales-training/winning-price-increases#FSContact1 (2016-02-17)
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  • Business Account Executive Training from Spearhead Training
    Skills Workshop Presentation Skills Project Management Workshop Time Management PA Office Support Courses Perfect PA Being Brilliant Minute Taking Time Management for Support Staff Booking T C Online Sales Training Other Services Bench Marking Your Sales Team One to One Coaching Resources Announcements Special Offers Blog Books Brochures Newsletter Video Guides Whitepapers Improving business performance Quality Guaranteed We design deliver the best training in the UK Courses run with small groups for maximum individual attention focus on the things that matter to you World Class Tutors Our courses are run by experts with proven track records Exceptional level of post course support to maximise your return on investment Business Account Executive This module is designed for all Business Account Executives Regional Account Managers Territory Managers or Sales Executives undergoing personal development It identifies the step change from Sales Executive to a Business Account Executive It also introduces delegates to foundation level business management practice structured commercial selling and negotiation Duration Two Days Outline BAE Job Role Purpose Responsibilities and Accountabilities Account Profile and Critical Information Identifying Customer Strategy and their Needs Business Analysis S W O T Construction of Account Plans and Sales Forecasts Planning for and Conducting the Structured Business Interview Body Language and Gestures Checklist Commercial Selling and Negotiation Process Valuing Concessions Profitability and Margins Workshop Merchandising and Space Management Workshop Closing the Deal and Call Summary The Call Report and Written Communication Personal Organisation Keeping on Track Individual Action Plans More Information This Business Account Executive module is one of our specialised FMCG in company only programmes and can be delivered to your BAE s at a venue and date of your choice If the programme outline is not exact to your requirements then we can create a tailored module based on our extensive library of standard

    Original URL path: http://www.spearhead-training.co.uk/in-company-training/fmcg/business-account-executive#FSContact1 (2016-02-17)
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  • Business Account Management Training from Spearhead Training
    Written Communication Financial Awareness Persuading and Influencing Skills Planning Skills Workshop Presentation Skills Project Management Workshop Time Management PA Office Support Courses Perfect PA Being Brilliant Minute Taking Time Management for Support Staff Booking T C Online Sales Training Other Services Bench Marking Your Sales Team One to One Coaching Resources Announcements Special Offers Blog Books Brochures Newsletter Video Guides Whitepapers Improving business performance Quality Guaranteed We design deliver the best training in the UK Courses run with small groups for maximum individual attention focus on the things that matter to you World Class Tutors Our courses are run by experts with proven track records Exceptional level of post course support to maximise your return on investment Business Account Management This is designed for people in the roles of National Account Manager Business Account Manager and Business Unit Manager Delegates will gain an understanding of business account management cross functional working internal external customer partnering profit enhancement and waste management within all competitive markets Duration Two Days Outline Role of the NAM as a Business Account Manager Relationship Management Culturemetrics Delegate Assessment and Reporting Effective Networking Multi Level Multi Functional Contacts The Decision Making Process within the Major Account Buying Department Activity Based Profitability Cost Price Reduction Effective Presentation of the Business Plan Advanced Negotiation What Will it Take Managing Multi Functional Teams and Projects Handling Side by Side problem Solving during the Business Review Category Management Evening Self Study Individual Action Plans More Information This Business Account Management module is one of our FMCG in company programmes which can be delivered for your teams at a venues and dates of your choice If it is not exactly what you would like then we can either create a tailored programme based on our extensive library of materials or produce a

    Original URL path: http://www.spearhead-training.co.uk/in-company-training/fmcg/business-account-management#FSContact1 (2016-02-17)
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  • Commercial Management Training from Spearhead Training
    Guaranteed We design deliver the best training in the UK Courses run with small groups for maximum individual attention focus on the things that matter to you World Class Tutors Our courses are run by experts with proven track records Exceptional level of post course support to maximise your return on investment Commercial Management One of the aspects that increasingly differentiates senior managers is their highest level of commercial acumen This module is designed to equip NAMs BAMs Sales Directors Retail Managers and Buyers with a practical grounding in the financial aspects of FMCG manufacturing retailing and distribution Assuming no previous financial knowledge the module provides the tools tactics and techniques to give senior sales people a much sharper commercial insight into their own business and their key accounts businesses along with an understanding of retail concepts such as supply chain and category management As a result of attending participants will become more confident in using shared financial information to gain competitive advantage through the building of long term and mutually profitable win win relationships Duration Two Days Outline An Introduction to Financial Management Learning from the Major Multiples The Financial Structure of Business Analysing and Understanding the Balance Sheet Stock Debtor and Creditor Management Working Capital Management The Critical Importance of Generating and Managing Cash Funding and Investing in the Business Brand Valuation and Goodwill The Financial Performance of Business Analysing and Understanding the Profit and Loss Account Managing Variable and Fixed Costs The Importance of Managing Gross Margin Financial Performance Benchmarks for Retailers Wholesalers and Suppliers Optimising Price Volume and Margin for Maximum Profitability Strategic Pricing Drivers of Shareholder Value and How They Can Be Influenced During The Sales Process Contribution Analysis Direct Product Profitability and Profit Density Financial Implications of the Product Life Cycle Break Even Analysis

    Original URL path: http://www.spearhead-training.co.uk/in-company-training/fmcg/commercial-management#FSContact1 (2016-02-17)
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