web-archive-uk.com


Web directory, archive
Search web-archive-uk.com:


Find domain in archive system:
web-archive-uk.com » UK » S » SPEARHEAD-TRAINING.CO.UK

Total: 406

Choose link from "Titles, links and description words view":

Or switch to "Titles and links view".
  • Setting goals - better performance - Spearhead blog
    Brochures Newsletter Video Guides Whitepapers Improving business performance Quality Guaranteed We design deliver the best training in the UK Courses run with small groups for maximum individual attention focus on the things that matter to you World Class Tutors Our courses are run by experts with proven track records Exceptional level of post course support to maximise your return on investment How to Super Charge Your Performance in 2015 December 2 2014 December 2 2014 It is well known that people who set themselves goals achieve more than those who just drift along With the New Year nearly upon us now is the ideal time to make a commitment to supercharge your performance in 2015 Here are five great goals to set that will help you do just that 1 Seek feedback If you want to grow then you need to know what areas to focus on Whilst criticism can be hard to take if we actively seek and act on feedback we put ourselves ahead of the pack 2 Resolve to network It s easy to make time excuses but whatever your time constraints there is a way to network more whether a breakfast event or on line Forging links with people who can help is crucial to success in business 3 Keep a success diary Commit to keeping a folder of all the correspondence you get praising your work Make your own notes to put in this folder whenever someone calls you and says something nice about what you ve done When you are feeling a bit demotivated reading these positive comments is a real pick me up 4 Stretch yourself Look for opportunities to stretch yourself Volunteer for new projects We all need a challenge to give of our best 5 Undertake some training If you have

    Original URL path: http://www.spearhead-training.co.uk/blog/your-performance-2015 (2016-02-17)
    Open archived version from archive


  • spearhead14
    Account Management Business Skills Courses Answering the Telephone Assertiveness Skills Effective Written Communication Financial Awareness Persuading and Influencing Skills Planning Skills Workshop Presentation Skills Project Management Workshop Time Management PA Office Support Courses Perfect PA Being Brilliant Minute Taking Time Management for Support Staff Booking T C Online Sales Training Other Services Bench Marking Your Sales Team One to One Coaching Resources Announcements Special Offers Blog Books Brochures Newsletter Video Guides Whitepapers Improving business performance Quality Guaranteed We design deliver the best training in the UK Courses run with small groups for maximum individual attention focus on the things that matter to you World Class Tutors Our courses are run by experts with proven track records Exceptional level of post course support to maximise your return on investment How to Super Charge Your Performance in 2015 December 2 2014 December 2 2014 It is well known that people who set themselves goals achieve more than those who just drift along With the New Year nearly upon us now is the ideal time to make a commitment to supercharge your performance in 2015 Here are five great goals to set that will help you do just that read more in Training News by spearhead14 Defending Your Position When Negotiating November 14 2014 November 14 2014 During a sales negotiation there maybe times when you find yourself under attack For example you might be in a negotiation with a buying committee and one of the members of the committee argues strongly against you and your products You realise that the arguments being used against you are highly doubtful but worse than that other people in the room are starting to nod in agreement What can you do to save the situation How can you counter these arguments read more in Sales Skills

    Original URL path: http://www.spearhead-training.co.uk/blog/author/spearhead14 (2016-02-17)
    Open archived version from archive

  • negotiation tips - Spearhead blog article
    Negotiating November 14 2014 November 14 2014 During a sales negotiation there maybe times when you find yourself under attack For example you might be in a negotiation with a buying committee and one of the members of the committee argues strongly against you and your products You realise that the arguments being used against you are highly doubtful but worse than that other people in the room are starting to nod in agreement What can you do to save the situation How can you counter these arguments There are a variety of negotiating approaches which you can use depending on the circumstances to defend your position 1 Challenge the basis of the arguments Concentrate on the facts on which the arguments against you based and try to disprove them Ask for proof or evidence of any statements made if someone has quoted figures to support his case ask to see those figures Don t be put off by the argument I haven t got them here but everyone knows that Stand your ground 2 Expose contradictions in the case against you You should always be on the lookout for contradictions in the arguments which people use to support their own case For example you might in a meeting with a buying committee and on of the opponents to your proposal supports his arguments with a wealth of statistics drawn from internal sources but at the same time claims that you are not providing him with adequate background information 3 Dispute faulty logic Watch out for the conclusions which have been drawn from the facts provided and expose any mistakes in the logic People often get their facts right but draw the wrong conclusions For example one salesman found himself facing the criticism that he was the best salesman only

    Original URL path: http://www.spearhead-training.co.uk/blog/defending-your-position-when-negotiating (2016-02-17)
    Open archived version from archive


  • Improving business performance
    these will die before or at their genesis If you want to make use of this gold mine lying under your very nose you should heed the following five rules Read more in Management Articles by Spearhead Training Making Customer Service Training Stick March 20 2015 March 20 2015 With customers becoming more knowledgeable and companies fighting to retain and grow market share it is no wonder that providing customer service skills training to all employees is top of the list for many training departments Much effort goes in to arranging a series of customer skills workshops yet all too often these do not result in the changes in attitude and behaviour the senior management team want to see How can training departments make sure the training is truly effective If you genuinely want to change the way that your employees behave towards your customers it is worth bearing in mind the following five points Read more in Training News by Spearhead Training Phrases to Avoid When Selling March 16 2015 March 16 2015 Some sales people have fallen into bad habits or have not been adequately trained and so unconsciously use expressions when talking with their customers that have the effect of reducing the customer s receptivity to their sales presentation rather than building it Read more in Sales Skills Articles by Spearhead Training Improving Personal Efficiency When Working From Home March 13 2015 March 13 2015 With flexible working becoming very much the norm and the ease with which technology allows us to work remotely more and more of us are working at least some of the time from our homes But maintaining your personal efficiency when working from home can be an issue It can be easy to become distracted by the other non work related jobs that need to be done or go to the other extreme and continually work significantly longer than you would if you were in the office Striking the right work home life balance that will keep you efficient can sometimes feel impossible but with a little discipline and using the following tips it can be done Read more in Business Skills Articles by Spearhead Training Better Persuasion The Five Sentence Method March 11 2015 March 11 2015 If you are making a presentation to persuade others be they your customers or your colleagues then you should make use of the Five Sentence Method to present your case The basis of the five sentence method is that the lead in the arguments you use to persuade your audience the contradictory assertions you make and the conclusions you draw all takes place in five steps This presentation skills method has three main variants Read more in Business Skills Articles by Spearhead Training How Much Tips For Quoting The Price March 9 2015 March 9 2015 Many sales people are very competent at presenting their product to a potential customer but are not so good at the stage in the sales discussion when it

    Original URL path: http://www.spearhead-training.co.uk/blog/page/8 (2016-02-17)
    Open archived version from archive

  • Improving business performance
    a training course we looked at three things you need to consider before starting designing materials for your training course In this blog we look at how people learn This information is vital if the training you design is going to make a difference Read more in Training News by Spearhead Training Are Your Staff Happy April 20 2015 April 20 2015 Managers know that happy and engaged staff are more productive If your staff are unhappy and not engaged your organisation will suffer You will have higher staff turnover and absenteeism increased recruitment costs lower productivity and lower profitability Recent occupational surveys shed light on some of the important factors that make staff happy Read more in Management Articles by Spearhead Training Giving Royal Customer Service April 16 2015 April 16 2015 The customer may be king but do they get royal service from you Too many business people don t know how to give great customer service It s not that they want to get it wrong it s just that they fail to recognise the importance of treating every customer they interact with as a king As a result customers get the feeling that the person in front of them or on the other end of the telephone doesn t really value what matters to them Read more in Business Skills Articles by Spearhead Training Supporting the Newly Promoted Manager April 13 2015 April 13 2015 As we progress in our careers from team member to manager of a team we need to constantly add value to the company we work for Failure to make a successful transition from team member to manager causes your value to fall and can mean that you contribute less to your company than you did when you were a team member But making this transition is not easy many newly promoted managers find it hard to make the necessary changes to the way they previously worked Read more in Management Articles by Spearhead Training Designing a Training Course Part 1 April 10 2015 April 10 2015 Many companies have their own internal training department responsible for organising the training needed by their company Often this involves sourcing and booking suitable open courses for individuals or arranging for a specialist training company such as Spearhead Training to run an in company course for a specific group of employees However it is not unusual for the company s senior management team to expect the training department to design and deliver some of the training themselves This can be a daunting task the trainers in many training departments may have the job title but in reality have limited experience of actually designing and delivering training programmes Faced with this situation how should you start Here are some tips to help you Read more in Training News by Spearhead Training Being Objective April 7 2015 April 7 2015 Managers and supervisors can have strongly developed egos and can therefore find it difficult to be objective

    Original URL path: http://www.spearhead-training.co.uk/blog/page/7 (2016-02-17)
    Open archived version from archive

  • Innovative managers - Getting your ideas accepted
    a rule not employed to simply maintain the status quo but are expected to be innovative and creative Whilst managers who generate lots of new ideas are often viewed by the senior management team as better than those who do not such managers are often less trusted by the people they manage than their more cautious colleagues This creates a problem for the innovative manager Researchers at Cornell University found that we often have an unconscious bias against implementing new ideas because of the increased uncertainty implementing new ideas can create We like it seems to have a degree of certainty about the outcomes of our actions and unless we are absolutely certain that the innovative idea will work we fear that the change may lead to us personally failing Innovation is therefore seen as a threat because it challenges the way we have done things and alters the certainty we have of getting the outcomes that these traditional actions achieved As a result whilst we may theoretically view a manager s new ideas as good we are often quite reluctant to put them into practice Instead we dilute their new idea often to the extent that it is no longer new nor does it solve the original issue or achieve the original goal For the innovative manager this creates a problem how can you ensure your new ideas are implemented and not diluted For new ideas to be adopted you need to do at least two things 1 Make the New Idea Real and Believable The more detailed and accessible you can make your innovative idea to those who are going to implement it the easier it is for them to understand how to achieve it Essentially you are decreasing the risk by helping them to see that the

    Original URL path: http://www.spearhead-training.co.uk/blog/innovation-management (2016-02-17)
    Open archived version from archive



  •  


web-archive-uk.com, 2017-12-18