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  • Stephen James
    current car Our dealerships showcase the latest new models plus a wide choice of Approved Used BMWs Wake Up and Smell the The Service 14 Apr 2010 A customer service culture is what many business leaders speak about but our experience as consumers suggests that many businesses have a long way to go Sometimes its the little things that can surprise us Its the attention shown to the detail that counts Its the small things that are often big things at that moment to us that make the difference We just want people to go the extra mile and make life easy for us All too often we fall short of providing that level of care But we are determined to make Stephen James a place where your individual needs are catered for Occasionally though there are certain times when you know you ve got it right For that moment you are in the sweet spot of customer service Recently I heard this from one of our parts advisors Whilst speaking to one of our trade customers he overheard in the background a conversation about not having any coffee left to make a mid morning drink Dave kept quiet served

    Original URL path: http://www.stephenjames.co.uk/blog/wake-up-and-smell-the-the-service/ (2016-02-10)
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  • Stephen James
    you are looking to buy a new car or maintain your current car Our dealerships showcase the latest new models plus a wide choice of Approved Used BMWs Imagine 12 Mar 2010 working in a company where there is genuine care for staff welfare not some tick box exercise but where the managers really put the needs of their colleagues above their own needs A place of great kindness and generosity working for a company that is passionate about commercial success as well as making a difference in the world A company that invests in projects beyond themselves instead of lining shareholders pockets A company that has a significant impact upon the communities in which it operates as well as projects further afield working for a company where integrity and honesty aren t optional but are non negotiable business assets A place where transparency is seen to flourish at all levels a company where colleagues depend and rely on each other because supporting each other is ingrained within the culture A place that instead of blaming and pointing the finger says how can I help you be the best you can be a company that goes the extra mile for

    Original URL path: http://www.stephenjames.co.uk/blog/imagine/ (2016-02-10)
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  • Stephen James
    fans visit us today and enjoy the full MINI experience Stephen James BMW As an Authorised BMW Dealer Stephen James offer the highest levels of service and expertise whether you are looking to buy a new car or maintain your current car Our dealerships showcase the latest new models plus a wide choice of Approved Used BMWs Stephen James Vision and Values Week 16 Feb 2010 The staff at Stephen James had a great week last week as every single person across our dealerships had the opportunity to come and partake in one of our Vision and Values days Together we looked at what sort of company we might imagine becoming and began to dare to think that there is a better way for business to be conducted We looked in depth at our 5 core values and began to engage about some of the changes we could begin to make to see these becoming a reality It is my belief that if I and every member of my team can pursue these values rigorously then we can achieve our vision which centres around genuine care for our staff our customers and those in the communities where we conduct our

    Original URL path: http://www.stephenjames.co.uk/blog/stephen-james-vision-and-values-week/ (2016-02-10)
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  • Stephen James
    2010 So if business needs a change of heart to see a more sustainable future then what are we doing about it here at Stephen James This week sees our Vision and Values launch where every member of staff has been invited to a 1 day course day of entertainment training session where we explore the core values at the heart of our business and take the opportunity to cast a vision for the sort of company we aspire to be in the future Stephen James Values are People Obsessed Stephen James are consumed by giving the very best of themselves to those they come into contact with Unquestionably Honest Stephen James will not knowingly mislead or miss sell Unrivalled Service Stephen James service those they come into contact with in a manner which brings ultimate care within the boundaries the situation allows Outrageously Creative Stephen James is an organisation that receives input and ideas from all Make a difference Everyone at Stephen James is committed to giving their time skill and money to see change both home and abroad These values will largely become nothing more that yet another set of corporate jargon unless they are relentlessly pursued To

    Original URL path: http://www.stephenjames.co.uk/blog/a-sustainable-future/ (2016-02-10)
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  • Stephen James
    excitement At our Stephen James MINI dealerships in London we eat sleep and breathe MINI s So if you want great advice from true MINI fans visit us today and enjoy the full MINI experience Stephen James BMW As an Authorised BMW Dealer Stephen James offer the highest levels of service and expertise whether you are looking to buy a new car or maintain your current car Our dealerships showcase the latest new models plus a wide choice of Approved Used BMWs The new BMW 320d Efficient Dynamics 19 Jan 2010 I know I wasn t going to mention too much about products in this blog but couldn t resist telling you about this one Launching in March the new 320d Efficient Dynamics is the most efficient BMW ever produced With CO2 emissions of just 109g km combined fuel consumption of 68 9mpg and yet a power output of 163hp this new model represents the next stage of the BMW Efficient Dynamics programme and delivers significant benefits to retail customers company car drivers and businesses alike Click our BMW 320d Efficient Dynamics link for more info Messages from the MD Share Categories BMW Aftersales BMW News Customer feedback Events Making

    Original URL path: http://www.stephenjames.co.uk/blog/the-new-bmw-320d-efficient-dynamics/ (2016-02-10)
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  • Stephen James
    plus a wide choice of Approved Used BMWs Welcome to the Stephen James Blog 13 Jan 2010 Well the first line in a new blog and there doesn t seem to be any wildly prescribed protocol on how one should begin As I sat here this morning pondering what this might look like I felt that I had to tell Stephen James story as we journey and navigate our way towards delivering our company vision but also incorporate our journey within a wider business context This blog I hope will capture the imagination of anyone who leads a business is in management or who has a healthy appetite for change I guess our communications to our customers by newsletter direct mail and various html campaigns only give a flavour of what Stephen James is really all about In the main these corporate exchanges do inform valued customers and potential customers about the latest offers and exciting products What they don t do is fully share the heart of the company So these postings and musings will focus more on our aspirational vision for a more fulfilling and rewarding way to do business The recent economic crisis if it has taught

    Original URL path: http://www.stephenjames.co.uk/blog/welcome-to-the-stephen-james-blog/ (2016-02-10)
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  • Stephen James
    for 2012 19 Sep 2012 2012 saw the release of the new MINI Coupe a surprisingly spacious 2 seater which boasts a stylish sleek look and a powerful turbo charged engine Looking and feeling like every inch the sports star the sporting feel is echoed in the drive experience which promises a thrilling ride Whatcar com describes the MINI Coupe as offering Crisp steering neutral balance and strong body control meaning it s great for motorway driving and city centre living As it s a MINI owners can be reassured that while the new MINI Coupe offers a fun drive the safety and security on offer is very serious The Coupe is also an affordable car to run with low fuel consumption and emissions and because it s a MINI holding its value for resale shouldn t be a problem Also released this year was a very exclusive MINI Cooper The MINI London 2012 edition was limited to just 2012 vehicles and created in celebration of MINI s partnership with Team GB and the Paralympic Team GB Offering the handling and power you d expect from a MINI Cooper the MINI London 2012 boasts some seriously cool branding Firstly there

    Original URL path: http://www.stephenjames.co.uk/blog/what-s-new-for-2012/ (2016-02-10)
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  • Stephen James
    MINI s So if you want great advice from true MINI fans visit us today and enjoy the full MINI experience Stephen James BMW As an Authorised BMW Dealer Stephen James offer the highest levels of service and expertise whether you are looking to buy a new car or maintain your current car Our dealerships showcase the latest new models plus a wide choice of Approved Used BMWs MINI London 2012 Limited Edition 6 Jun 2012 MINI decided to celebrate its proud official partnership with Team GB and ParalympicsGB by releasing 2012 very exclusive MINIs These fantastic cars have a great selection of patriotic touches that make them the ultimate piece of London 2012 memorabilia Featuring white mirror caps Union Jack bonnet stripes London skyline silhouette on the dash as well as London 2012 logo s on the seats red and blue stitching with white piping on the seats as well as union jack piping on the headrests These wonderful MINIs are only available for a short time so if they peak your interest then visit our London 2012 Editions page to find out more The London 2012 Limited Editions are available in Cooper Cooper D Cooper S and Cooper

    Original URL path: http://www.stephenjames.co.uk/blog/mini-london-2012-limited-edition/ (2016-02-10)
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web-archive-uk.com, 2017-12-17