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  • TopJobs | Welcome...
    objective testing and assurance You ll provide challenging insight and assistance on cross business audits in areas including counterparty cred risk management model build and validation market risk and stress testing You ll work with the Senior Audit Manager and business stakeholders to scope out audits developing your understanding of the business s key risks and controls and formulating an appropriate and robust testing plan before leading your engagement team in its execution The engagement stage will test your leadership abilities You ll manage your team s work and resources and be setting standards of excellence Quality and efficiency will be at the forefront of your approach and you ll deliver your audits some of which will be complex in nature on time and to budget You ll then lead the production of high quality written reports which detail any issues identified and contribute to managing the discussion with key business stakeholders leading to final issue acceptance and remediation What you ll bring We re looking for a strong established internal auditor or outstanding risk manager with a thorough grounding in risk management principles and a meticulously investigative approach As you ll be acting as a subject matter expert in this field you ll need expert knowledge of counterparty credit risk and a working knowledge of relevant areas of regulation Familiarity with current counterparty credit risk practices and credit risk mitigation techniques would also be valuable You ll need to be able to demonstrate how you ve successfully led a team in delivering complex projects audit or otherwise while keeping a firm hand on budget schedule and quality Your strong interpersonal verbal and written communication skills are integral to this role and you will use them to effectively support and supervise the team through coaching feedback and development taking a

    Original URL path: http://bristol.topjobs.co.uk/display-job/147551/Audit-Manager---Counterparty-Credit-Risk.html (2016-02-18)
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  • TopJobs | Welcome...
    Requirements At RBS we have an ambition to be the number one bank for customer service trust and advocacy in each of our business areas by 2020 Our people are key to achieving this so we place a high priority on recruiting the best talent with the right skills experiences and behaviours The Requirements With a previous background in an environment tailored to meet customer needs and through building strong mutually beneficial relationships you ll help to grow and retain the customer base of your branch sharing a passion for service Keeping a full diary of appointments you ll hold meetings with customers to undertake a personal financial review providing the right financial solutions through matching appropriate products and services to meet their needs all the while providing a straightforward helpful service that lets your enthusiasm shine through The Rewards You ll receive a competitive reward package of between 22 531 and 30 900 pa pro rata for hours worked This comprises a base salary of between 18 025 and 24 720 pa and an additional 25 of your salary as an allowance You can decide how much you want to convert into value added benefits through RBSelect the bank s flexible programme You can tailor these benefits to suit your lifestyle with access to things like our retirement savings plans healthcare schemes and the chance to buy additional holidays On top of this reward package you will participate in a bonus scheme linked to helping our customers and the success of the business You ll also receive a generous holiday allocation of 33 days per year made up of 25 days plus 8 bank holidays pro rata for hours worked We also provide a wide selection of exclusive lifestyle offers development and learning programmes services and support all designed

    Original URL path: http://bristol.topjobs.co.uk/display-job/202061/Customer-Adviser---W&G---Enfield.html (2016-02-18)
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  • TopJobs | Welcome...
    built around those needs and expectations This will involve effectively applying customer led design methodologies and tools within our Experience Design framework You ll be undertaking varied research and testing and analysing insights drawn from multiple sources to build an understanding of user needs which will feed directly into design You ll also be identifying gaps in user insight and developing strategies for addressing these gaps Collaborating with colleagues and key stakeholders you ll ensure alignment across various project sharing knowledge and best practices to build a unified service and approach Working closely with design and project teams you ll develop high level storyboards wireframes mock ups and prototypes to effectively communicate interaction and design ideas in an engaging and persuasive manner You ll also be helping colleagues to understand our approach to design and the importance and value of customer focus You ll be fostering the creativity and innovation which exemplifies our Experience Design Language and Customer Led Design framework Ultimately you ll be generating great customer led solutions that express and deliver on our values while adhering to our policy frameworks and regulatory commitments What you ll bring To succeed in this role you ll need strong experience in user centred design processes with proven scenario development skills and interaction design skills You ll also have a portfolio demonstrating both creative thinking and the delivery of solid and practicable design solutions with an emphasis on responsive and adaptive design You ll have a good eye for visual interaction details and combine creative talent with a disciplined approach to design and the ability to think laterally and solve problems You ll need excellent communication skills both verbal and written as you ll be presenting design ideas to a wide range of colleagues and stakeholders across all levels of our

    Original URL path: http://bristol.topjobs.co.uk/display-job/196863/User-Experience-%28UX%29-Consultant.html (2016-02-18)
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  • TopJobs | Welcome...
    future At RBS we have an ambition to be the number one bank for customer service trust and advocacy in each of our business areas by 2020 Our people are key to achieving this so we place a high priority on recruiting the best talent with the right skills experiences and behaviours The Requirements With a previous background in an environment tailored to meet customer needs and through building strong mutually beneficial relationships you ll help to grow and retain the customer base of your branch sharing a passion for service Keeping a full diary of appointments you ll hold meetings with customers to undertake a personal financial review providing the right financial solutions through matching appropriate products and services to meet their needs all the while providing a straightforward helpful service that lets your enthusiasm shine through The Rewards You ll receive a competitive reward package of between 20 288 and 27 825 pro rata for hours worked This comprises of a base salary of between 16 231 and 22 260 pa and an additional 25 of your salary as an allowance You can decide how much you want to convert into value added benefits through RBSelect the bank s flexible programme You can tailor these benefits to suit your lifestyle with access to things like our retirement savings plans healthcare schemes and the chance to buy additional holidays On top of this reward package you will participate in a bonus scheme linked to helping our customers and the success of the business You ll also receive a generous holiday allocation of 33 days per year made up of 25 days plus 8 bank holidays pro rata for hours worked We also provide a wide selection of exclusive lifestyle offers development and learning programmes services and support all designed

    Original URL path: http://bristol.topjobs.co.uk/display-job/217459/Customer-Adviser---Barrow-In-Furness.html (2016-02-18)
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  • TopJobs | Welcome...
    lead in ensuring the engagements within your portfolio are scoped scheduled and resourced and will contribute to approach papers ahead of each engagement You ll manage your team as they deliver engagements which will be at times complex and high profile in nature retaining oversight while they carry out their testing ensuring that both the audits quality and progress meet the standards expected and that the testing completed fulfils the scope of the audit plan You ll set standards for rigour and efficiency and make sure that resources are allocated flexibly and effectively within your portfolio By building credibility and trust with business stakeholders you ll enhance Internal Audit s reputation as an objective and trustworthy business partner and will influence the business control environment by contributing to high quality and impactful written engagement reports produced by your team and by providing the business leaders with advice on prudent risk management What you ll bring This is an important role with significant visibility within Commercial Private Banking Technology We re looking for a strong established internal auditor or outstanding risk manager who combines detailed and practical understanding of the concepts behind technology and application auditing with a meticulously investigative approach You ll need to be able to demonstrate how you ve successfully led a team in delivering complex projects audit or otherwise while keeping a firm hand on budget schedule and quality A CISA or ACA qualification would be welcome and you should also have a detailed knowledge of the regulatory environment we work in Your strong interpersonal verbal and written communication skills are integral to this role and you will use them to effectively support and supervise the team through coaching feedback and development taking a proactive approach towards identifying and promoting talent You ll be equally at home

    Original URL path: http://bristol.topjobs.co.uk/display-job/181737/Senior-Audit-Manager,-Commercial-&-Private-Banking-Technology.html (2016-02-18)
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  • TopJobs | Welcome...
    to support new business transacted within the bank and support trading by providing a single port of call for the business and clients to accurately set up an account As such you ll be the main point of reference for queries requests and facilitating onboarding and trade execution for clients You ll effectively manage the expectations of clients and proactively gain an in depth understanding of their requirements Where parties cannot mutually agree terms you ll act as a mediator to resolve issues You ll efficiently prioritise your workflow to drive key transactions and the growth of business with clients In this role you ll also Collate account opening documents and complete Anti Money Laundering AML Know Your Customer KYC requirements Interact with Credit Risk to obtain credit sanction Support the complete set up of new client accounts ensuring accuracy at all times Foster close working relationships with functions including Client Risk and Legal to support effective onboarding of clients What you ll bring To take on this exciting role you ll have client service or client facing experience and demonstrate the ability to process and prioritise requests in a timely manner Strong time management skills will be key as you ll need to work accurately in a changing environment and demonstrate the desire to influence continuous improvement You ll be a real team player and your communication skills will be crucial as you interact with clients and other teams and you ll be able to coordinate and collate information effectively You ll have previous exposure to a financial services environment and you ll demonstrate a basic knowledge of onboarding financial products and the trade lifecycle You ll have good MS application skills particularly Excel Knowledge of Anti Money Laundering AML and Know Your Customer KYC would be beneficial but

    Original URL path: http://bristol.topjobs.co.uk/display-job/284729/Client-Onboarding-Analyst.html (2016-02-18)
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  • TopJobs | Welcome...
    banks A bank that s designed around providing great customer service with an active role in local communities A bank all our employees and our customers can be proud of The business is going through an intense and exciting period of change offering you a tremendous opportunity to join us to help build the new bank and shape its future The Requirements As a processing Officer you will complete a range of standard regular and process driven tasks working within procedural constraints following consistent processes Tasks can include business support activity processing internal transactions requests for information resolution of customer enquiries and dealing with customers on the phone Interaction is mostly with your internal colleagues however there may be some interaction with others outside of this to provide a positive and fair resolution to customer enquiries or internal business issues What you ll do Your duties will include processing internal transactions data and information filing archiving and other routine business support activity You will also undertake basic reconciliation and verification of data checking and comparing to ensure accuracy You ll receive training and briefing activities that will ensure ongoing awareness of changes in relevant processes products services unit policies and procedures industry and banking requirements This role also contains an element of telephony service and contact with our customers Travel to other centres within the UK may be required for training purposes Working pattern will be Monday to Friday between the hours of 8am and 6pm initially Further details will be discussed at interview What you ll need In order to succeed you d need to have excellent attention to detail and the ability to work well individually and as part of a team Your communication skills and ability to multi task a number of different workloads will be essential

    Original URL path: http://bristol.topjobs.co.uk/display-job/226975/Processing-Officer---Liverpool---12-months-contract.html (2016-02-18)
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  • TopJobs | Welcome...
    implementing project workstreams and tasks You ll establish fantastic working relationships with stakeholders across multiple business areas including frontline businesses and Technology to achieve shared goals By participating in the development of Transformation s future capability you ll strive for a world class change environment As such you ll deliver fit for purpose workstreams for our customers by carefully analysing and drawing on customer and stakeholder insights You ll work collaboratively with the Transformation team to plan organise and control workstreams while ensuring you adhere to operational processes and standards In this role you ll also Make sure approved standards and governance are applied to workstreams tasks at all times Ensure there are no brand or reputational risk activities and if any risks issues are identified you ll swiftly assess mitigate and escalate as necessary Take responsibility for your own performance and personal development What you ll bring We re looking for someone who has an understanding of analysis and problem resolution and a basic knowledge of analytical tools Good interpersonal and influencing skills are vital as you ll need to communicate clearly with multiple stakeholders and develop great relationships You ll be able to develop work to a high standard and work to your own initiative Your knowledge of change management practices will be essential and you ll demonstrate an understanding of project lifecyle planning as well as the various project management tools and systems An understanding of the commercial environment is key as well as good business and organisational awareness How we ll reward you In return we offer a competitive salary plus 25 cash and benefit funding programme that can be tailored to suit your individual needs In addition we provide a wide selection of exclusive lifestyle offers development and learning programmes services and support designed to

    Original URL path: http://bristol.topjobs.co.uk/display-job/268935/Change-Analyst.html (2016-02-18)
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