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  • Rechargeable Repairs - West Of Scotland Housing Association
    is where we have identified the repair is the responsibility of the tenant or because the repair has arisen due to neglect or carelessness by the tenant When you report a repair we will try to let you you know at the time if it is a rechargeable repair and we will try to tell you how much it will cost Sometimes however it is only once the work is

    Original URL path: http://www.westscot.co.uk/repairs/rechargeable-repairs/ (2016-02-11)
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  • Electrical and Gas Safety - West Of Scotland Housing Association
    must check that any tradesman work for a company registered with Gas Safe Register operated by Capita a body which approves only properly qualified and trained gas installers If you want to install any gas appliance you must first contact West of Scotland Housing Association for permission It is dangerous and can be illegal if you let an unqualified person fit repair or service a gas appliance If you smell gas in your home you should Put out all cigarettes and other naked lights Switch off all gas appliances Turn the gas off at the mains the main tap is usually beside your gas meter Make sure you do not turn on any lights or other electrical switches this could cause a spark Phone TRANSCO on the emergency number 0800 111 999 Electrical Safety Most of our houses now have circuit breakers and a Residual Current Detector RCD rather than a fuse box These are more sensitive than fuses and will turn off the supply to the circuit when they detect a problem An RCD will turn off the supply to all the circuits it protects usually the sockets water heating shower and cooker the overhead lights are not usually protected by an RCD Before reporting a loss of power carry out the following checks Is there a power cut in the area If so contact your supplier to find out how long it will be before the power will be back on If you have a power card meter check there is credit on the meter If there is not a power cut then check your circuit breakers Is one of the little switches at the off position If yes can you push it to on If yes then problem resolved If no then you will need to turn

    Original URL path: http://www.westscot.co.uk/repairs/electrical-and-gas-safety/ (2016-02-11)
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  • Alterations and Improvements - West Of Scotland Housing Association
    Alterations and Improvements Adaptations Major Repairs and Cyclical Programme Alterations and Improvements Tenants have to get consent from the Association if they want to carry out alterations or improvements to their home The Association has to let the tenant know within 28 days if they are given permission The Association must have reasonable grounds if permission is refused If you open our Alterations policy below you will find an application

    Original URL path: http://www.westscot.co.uk/repairs/alterations-and-improvements/ (2016-02-11)
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  • Adaptations - West Of Scotland Housing Association
    Repairs Response Times Who is Responsible for Repairs Rechargeable Repairs Electrical and Gas Safety Alterations and Improvements Adaptations Major Repairs and Cyclical Programme Adaptations You or a member of your family may benefit from an alteration to your house because it is not suitable for your needs You may benefit from replacing a bath with a shower because you cannot get into the bath If a tenant is assessed by

    Original URL path: http://www.westscot.co.uk/repairs/adaptations/ (2016-02-11)
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  • Major Repairs and Cyclical Programme - West Of Scotland Housing Association
    Electrical and Gas Safety Alterations and Improvements Adaptations Major Repairs and Cyclical Programme Major Repairs and Cyclical Programme Planned Work As well doing repairs that tenants report to us we do regular maintenance work to maintain your homes in good condition This covers work like repairing gutters and painting outside woodwork We know this work needs done on a regular basis and it is a lot cheaper to do it

    Original URL path: http://www.westscot.co.uk/repairs/major-repairs-and-cyclical-programme/ (2016-02-11)
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  • How we set your rent - West Of Scotland Housing Association
    Benefits How to pay your rent How we set your rent Getting help with my rent payments Welfare Rights Team Service charges What Happens When You Have Rent Arrears Rent Setting We aim to charge rents which are affordable for tenants Rents cover the cost of managing and maintaining your homes repaying any mortgages or loans owing setting aside money for repairs that will be needed in the future We use different ways for setting the rents for different types of tenancy New Scottish Secure Tenants The Association sets the rents for Scottish Secure Tenants who were not previously secure tenants We take into account the need to cover our costs as described above The new rent including any services will be applied on the 28 March each year Like most Associations we use a points system to calculate the rent for each house This means the rent depends on the size type of house and the facilities it has Former Secure Tenants These tend to be long standing tenancies where the rents are set by the Rent Officer every three years They are houses that were transferred from another landlord We have a small number of these houses and

    Original URL path: http://www.westscot.co.uk/rents-and-benefits/how-we-set-your-rent/ (2016-02-11)
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  • Service charges - West Of Scotland Housing Association
    help with my rent payments Welfare Rights Team Service charges What Happens When You Have Rent Arrears Service charges On many of our houses we have a charge which will cover services These can cover Maintaining communal landscaped or grassed areas Stair lighting Communal electricity supplies Communal area window cleaning Back court maintenance Property maintenance costs of common areas at sheltered housing We set a charge that simply covers the

    Original URL path: http://www.westscot.co.uk/rents-and-benefits/service-charges/ (2016-02-11)
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  • What Happens When You Have Rent Arrears - West Of Scotland Housing Association
    Rent Arrears If you are having difficulties finding the money to pay your rent you should get in touch with your Housing Officer straight away As well as checking to see if you are eligible for any benefits your Housing Officer will make a sensible arrangement with you to pay what you owe over time Once you make an arrangement it its very important that you keep to it and

    Original URL path: http://www.westscot.co.uk/rents-and-benefits/what-happens-when-you-have-rent-arrears/ (2016-02-11)
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web-archive-uk.com, 2017-12-18