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  • Mediation, Workplace Mediation, Mediation Training, Professional Mediation Resolutions Ltd, PMR, Nora Doherty, Mediation Courses, Mediation training uk - Mediation, Workplace Mediation, Mediation Training, mediation services, mediation courses, mediation courses uk
    they are equipped to carry out workplace mediations for your organisation OCN accredited National Certificate which comes in two units of 3 days each in house training for your Managers or staff Mediation and Conflict Resolution Skills for Managers 2 days Coaching sessions for individuals in your organisation in person or by phone E mail Nora directly PMR Ltd Specialists in Workplace Mediation PMR specialise in offering independent workplace mediation for organisations large or small We also train your staff human resources personnel in workplace mediation skills through our accredited in house training PMR are an independent and long established mediation company and one of the leading UK and International experts in the field of workplace mediation PMR were the first to create a nationally accredited training in mediation for the workplace in the UK If you want your staff to carry out workplace mediation for your organisation then PMR s in house Certificate course is for you Just email us for the full costings and let us know when the dates you would like your in house training at your venue to take place Workplace Mediations with a 90 success rate the unique PMR mediation six step structure is one of rebuilding working relationships where they have broken down or where someone has put in a complaint through an organisations own policies such as grievance bullying or harassment and mediation is offered as an informal first step to resolution or after an investigation has taken place and people still need to work together Mediation is a highly effective and positive way to help employees come to their own workable solutions Definition Workplace Mediation is a structured process whereby an impartial mediator facilitates communication between those in dispute in order for them to come up with mutually agreed solutions on

    Original URL path: http://www.workplacemediation.co.uk/ (2016-02-16)
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  • Mediation, Workplace Mediation, Mediation Training, Professional Mediation Resolutions Ltd, PMR, Nora Doherty, Mediation Courses, Mediation training uk - Search Results
    PMR Ltd have 20 years experience as world class specialists in Workplace Mediation abide by the European Code of Conduct for Mediators are an Open College Network National Approved Centre were the first to offer accredited training in Workplace Mediation in the UK were the first to offer an accredited Supervision training for Mediators in UK Search Results aaa Search Mediation Home In House Training DVD Workplace Mediation BOOK Workplace

    Original URL path: http://www.workplacemediation.co.uk/inc/searchresults (2016-02-16)
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  • Mediation, Workplace Mediation, Mediation Training, Professional Mediation Resolutions Ltd, PMR, Nora Doherty, Mediation Courses, Mediation training uk - In-House Training
    your staff or HR personnel to carry out workplace mediations Then you need Certificate Mediation in the Workplace Units 1 2 nationally accredited by the Open College Network in two units of 3 days each The UK standard for training your staff to carry out workplace mediation usually as part of your personnel policies such as grievance or bullying harssment Contact us and we will give you the full costings and arrange the training at your location for your staff In House Training for your Managers Mediation Conflict Resolution Skills for Managers 2 days Do you want to train your Managers or front line staff in highly effective mediation and conflict resolution skills to defuse every day differences so that they do not escalate This 2 day in house training informs managers what Workplace Mediation is and also gives them highly usful and practical skills in dealing with every day conflicts and differences Download the Course information here Contact us for the full costings and to arrange the training at your organisation for your staff New Course Working with Compassion Working with Compassion 2 day training what is compassion what gets in the way how to act and speak more

    Original URL path: http://www.workplacemediation.co.uk/in_house_training1 (2016-02-16)
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  • Mediation, Workplace Mediation, Mediation Training, Professional Mediation Resolutions Ltd, PMR, Nora Doherty, Mediation Courses, Mediation training uk - Mediation, mediation DVD
    its definition and main principles how it differs from other dispute resolution methods the six step structure of workplace mediation how it can be used effectively within the workplace and within organisations PART 2 A MEDIATION FOR A BULLYING COMPLAINT AGAINST A MANAGER This mediation is about a female member of staff named Wendy and her line manager Mark Wendy feels that Mark has been bullying her through put down comments at meetings being overly critical of her in front of colleagues and lack of adequate supervision The face to face mediation meeting between them will show you their discussions and poignant exchange of feelings and perspectives right through to their solutions and strategies for future improvements PART 3 A MEDIATION BETWEEN TWO COLLEAGUES WHO ARE HAVING DIFFICULTIES SHARING AN OFFICE TOGETHER This mediation is between Dolores and Pari who have been having difficulties in sharing an office and sharing the workload The lack of communication and the animosity between them had built up into a break down in the working relationship to a point where they were no longer talking to each other Similar to the first mediation this uninterrupted footage of a the whole flow of a mediation gives you a unique insight into how the mediator skilfully facilitates communication and the exchange of feelings encouraging them to clarify and prioritise the underlying issues and to come up with a number of agreements that will improve their working relationship in the future Duration 1hr 15mins How To Use This video dvd includes more footage and information than most as we made the deliberate decision to include both an introduction to mediation and two complete simulated mediations unique in the field of workplace mediation resources And to make viewing easier we designed it to come in three parts as

    Original URL path: http://www.workplacemediation.co.uk/dvd__workplace_mediation__ (2016-02-16)
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  • Mediation, Workplace Mediation, Mediation Training, Professional Mediation Resolutions Ltd, PMR, Nora Doherty, Mediation Courses, Mediation training uk - mediation, Mediation Book, Workplace mediation Book, mediation reading List
    what mediation is and how it can be successfully applied to resolve issues by presenting a range of techniques and case studies Applicable to not only one on one conflict but also at team and board room level this is the book for you whether you are in the front line and have to anticipate pre empt or defuse conflicts in support of productive working relationships are already a mediator or are training to become one REVIEWS This book is a comprehensive guide to the theory and practice of workplace mediation Drawing on the authors extensive experience and including a number of practical case studies the book explains how mediation works and how it can help both to resolve individual conflicts and to build more effective working relationships Mike Emmott Employee Relations Adviser Chartered Institute of Personnel and Development Doherty Guyler have written a superb guide to modern mediation techniques here It is in reality an essential guide to survival by mediation where behaviour has become the ultimate challenge not just for the boss but for all colleagues Barnes Noble This is a very practical book and not one for the casual reader For an HR practitioner worried about workplace conflict however it is a good read comprehensive yet accessible It explains the concept of mediation very well making this a good resource for those new to it And the authors also anticipate and dissect the potential pitfalls of mediation Personnel Today May 09 BUY YOUR COPY HERE via Amazon Books The Essential Guide to Workplace Mediation Conflict Resolution by Nora Doherty and Marcelas Guyler Essential reading for anyone interested studying or working within the field of workplace mediation organisations and businesses considering integrating mediation into their work policies or work culture managers who deal with everyday conflict management BOOK

    Original URL path: http://www.workplacemediation.co.uk/book___workplace_mediation__ (2016-02-16)
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  • Mediation, Workplace Mediation, Mediation Training, Professional Mediation Resolutions Ltd, PMR, Nora Doherty, Mediation Courses, Mediation training uk - Mediation, Mediation Articles
    manager had also spoken to the manager concerned who said that she had several issues with this particular person the main one being that the manager felt that her directions concerning work and projects were not being accepted and in her point of view she felt that this person was deliberately undermining her authority as manager The personnel manager offered mediation to both parties as mediation is written into their harassment policy as an informal first stage for resolution Even though they had some misgivings both parties agreed to have a mediation as they both wanted the situation between them to be resolved as quickly as possible and neither wanted to go down the more formal route of investigation They did see the merit in talking through their issues with the help and direction of an experienced mediator who did not take sides As the external mediator chosen for this work I arranged to meet with both of them the following week and set aside one day for the mediation I spent almost two hours with each of them in individual meetings in the morning and brought them together in a face to face mediation for the afternoon By the end of the mediation meeting they both had had the chance to say what they needed to say to each other they had identified the main issues and with some help and encouragement had come up with a number of practical agreements on changes for the future that would improve their working relationship in this case mainly around how they communicated with each other These voluntary agreements were written up by myself as mediator at the end and each were given a copy A follow up meeting has been arranged for three months time when I will go back and see how these voluntary agreements are working out between them Complaint of Bullying Team Mediation The second example was when a member of a team made an anonymous complaint of harassment against two senior managers of a department in a large insurance company The complaint brought to light several areas of conflict and differences within a team of twelve people While the complaint was investigated and no fault found it was clear that something further had to be done The Human Resources Director decided that the best way forward would be to offer the whole team a team mediation and she contacted me and discussed it all over the phone A team mediation is very similar to a mediation between two people in that the principles and structure are the same but it does demand more skills and experience from the mediator because of the number of people involved and the group dynamics and emotions that may arise This particular team mediation was more complex than usual and took place over three days The first day I spent seeing each person in the team in individual meetings which means you can really get to know what is happening in total

    Original URL path: http://www.workplacemediation.co.uk/workplace_mediation_articles (2016-02-16)
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  • Mediation, Workplace Mediation, Mediation Training, Professional Mediation Resolutions Ltd, PMR, Nora Doherty, Mediation Courses, Mediation training uk - Mediation
    HIGHLY EXPERIENCED MEDIATORS TRAINERS Relationship Experts Nora Doherty Director of PMR Ltd is an independent Mediation and Conflict Management Consultant After twenty years as a freelance therapist and Management Trainer she created PMR Ltd in 1996 in order to offer specialist training and consultancy in workplace mediation for organisations and businesses in the UK and worldwide along with her team of Mediators and Trainers She is also highly experienced in carrying out independent workplace mediations between individuals or teams including bullying harassment or grievance complaints In 1996 Nora saw the need for a specialist accredited training and developed and trade marked the Mediation in the Workplace OCN training course the first of its kind in the UK PMR is now one of the leading trainers of workplace mediators in the UK and offers this accredited course as in house training for organisations Nora has worked for a wide range of public and private companies and has a particular interest in developing mediation within organisations as a fairer more constructive way of resolving differences and inter employee complaints As Senior Mediation Consultant Nora is available to carry out independent workplace mediations for individuals or teams or training courses and conferences and workshops or individual coaching throughout the UK or worldwide just e mail her with your request Seeing the need for more resources in the field of workplace mediation Nora also created and produced the first DVD of Workplace Mediation in the UK and her comprehensive book has become the standard guide on workplace mediation The Essentials of Workplace Mediation and Conflict Resolution was published by Kogan Page in 2008 and can be purchased from Amazon books on the internet also available as Kindle version WHY CONTACT PMR Ltd PMR Ltd is an Open College Network National Approved Centre and we

    Original URL path: http://www.workplacemediation.co.uk/about_us (2016-02-16)
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  • Mediation, Workplace Mediation, Mediation Training, Professional Mediation Resolutions Ltd, PMR, Nora Doherty, Mediation Courses, Mediation training uk - Mediation
    accredited training in Workplace Mediation in the UK were the first to offer an accredited Supervision training for Mediators in UK Contact Us Professional Mediation Resolutions Ltd UK PHONE NUMBER Tel Fax 01626 776857 in UK outside UK Tel Fax 44 0 1626 776857 E MAIL E Mail workplacemediation googlemail com CONTACT US DIRECT If you are interested in any of our Mediation Services just simply e mail or phone

    Original URL path: http://www.workplacemediation.co.uk/contact_us (2016-02-16)
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